Date post: | 12-Jun-2015 |
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Technology |
Upload: | frank-wagman |
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More than 200 customers
6x the footprint other solutions
Present in 21countries
and 300,000 desktops
Revenue growth
Revenue growth fromnew customers
IMPROVING PRODUCTIVITYIMPROVING PRODUCTIVITYOPENSPAN CUSTOMERS ENJOY
SIGNIFICANT PRODUCTIVITY GAINS
19% Contact Center productivity
29% Back-o�ce productivity
21% Overall productivity
by the numbers
2013by the numbers
INDUSTRY LEADERSAND PARTNERS
40%
60%
Cash �ow positivePro�tableOver 500 years of experiencein contact centers and back o�ces
THE RESULTS OF OUR CUSTOMERS’PROCESS IMPROVEMENT EFFORTS IN 2012
$3.5 BILLIONsaved in ONE YEAR
OpenSpan customers saved an estimated aggregate $3.5 billion in 2012.
2.1 BILLIONprocesses improved ANNUALLY
OpenSpan technology impacted more than two billion of our customers’ processes in the front o�ce, back o�ce and cloud.
IMPACTING BUSINESSIMPACTING BUSINESS
BANKING Three of the U.K. "Big Four" and four of the top sixU.S. commercial banks TELECOMMUNICATIONS Seven of the top globaltelecom/cable providers HEALTHCARE Four of the top six U.S. managed health plans INSURANCE Three of the top �ve property and casualty insurers TECHNOLOGY One of the world’s three largestcomputer manufacturers RETAIL Two of the top �ve U.S. food and drug retailers
Based on 2012 Fortune 500 and Forbes Global 2000 rankings.