HEALTH
programmeEMERGENCIES
Operation Support and Logistics
David Cuenca, OSL TL AFRO
Health Cluster Meeting, Brazzaville, Congo
7-10 Mai 2019
HEALTH
programmeEMERGENCIES
IMS STRUCTURE
HEALTH
programmeEMERGENCIES
OSL Function within the IMS
– OSL is not an isolated function
– OSL includes programs support activities and operational activities
– OSL is an enabler for Health Operations
– OSL is complementary with Finance/Administration
➢ Success of OSL relies on coordination and interrelations within the IMS Functions
FinanceAdministration
Health OperationsOSL
OSL Partners
Planning
Operational Support and Logistics:
Interface between OSL and
Fin/Admin in order to enable
health operations
HEALTH
programmeEMERGENCIES
OSL Operating Framework
• Learning Approach &
Pathway
• Competencies
• Training
Headquarters
• OSL & MGA
Regional Office
• OSL & MGA
Country Office
• OSL & MGA
• Operational Readiness
• Activation, Briefing & Deployment
• Assessment / Planning / Design
• Implementation
• Monitoring: Performance, Information & Risk Management
• Exit / Transition / Debriefing
VALUES
• Accountability• Diversity
PRINCIPLES
• Flexibility & Adaptability• Professionalism• Coordination• Quality, Good Practices &
Standards• Continuous Learning• Cheerful Environment
MISSION
The people, expertise, essential skills, and capabilities that make possible WHOs comprehensive, operational, supply, and logistics response to acute health emergencies. A global platform to deploy the materials, systems, personnel, life-saving medical commodities and equipment to
respond rapidly to alleviate suffering and reduce the loss of life among vulnerable populations.
VALUES & PRINCIPLES
STANDARD WORKFLOW
ROLES & RESPONSIBILITIES
CAPACITY BUILDING
HEALTH
programmeEMERGENCIES
OSL Scope: Sub-functions
Operations Support
- Office Support- Team Living Support- Team transport & Safety- Fleet Management- Communications Network- Energy Requirements- Daily Cash Management
Supply Chain Management
- Needs Forecasting- Procurement of medical and non-
medical supplies- Warehousing- Goods transport & distribution- Coordination of Stakeholders
Health Logistics
- Medical utilities support- IPC and Safe Burial - Medical utilities set up- Water & sanitation- Mobile medical team support- Laboratory support & sample
management - Biomedical support
HEALTH
programmeEMERGENCIES
OSL Operating Principles : Push and Pull Mode
HEALTH
programmeEMERGENCIES
OSL Operating Process: Planning, anticipation1. OSL need assessment
✓ Assess current trends and needs in OSL sub-functions
✓ Assess and build partnerships
✓ Coordinate with Health Operations and other WHE Units
2. OSL Action Plan/OSL CONOPS
✓ Defines OSL objectives and activities for the response
✓ Identifies resources (human and material)
✓ Defines OSL activities chronogram
3. Procurement Plan/material ressources forecasting
✓ Captures OSL and Health Operations needs
✓ Identifies main sources of procurement
✓ Estimates costs
✓ Defines timeline for procurement and delivery
9 | Operations Support & Logistics (OSL)
OSL Partnership and Coordination
Types of Partnerships:
– Global/Regional
– Country level
– Ad-hoc
Types of Coordination:
– Strategic
– Operational (tactical)
– Information sharing
Role of WHO:
– Mapping of partners involvement, expertises and capacities in health operation
– Indentification of required resources and operational set up
– Gap filling/complementarities
HEALTH
programmeEMERGENCIES
Experience sharing:
• Provide examples where OSL contributed/could have contributed to the Health Cluster activities.
• How OSL could contribute to strengthen the role of the Health Cluster?
• What could be done to enhance OSL involvement with the Health Cluster?
HEALTH
programmeEMERGENCIES
Potencial OSL contributions to Health Cluster
Health Logistics :
– Technical expertise during joint health assessments
– Technical support/Gap filling to implementing partners
Log Ops:– Log Ops for Health Cluster set up, mobility and telecommunication
– Log Ops expertise during health assessments: log strategy, feasabilitby, material ressources requirement,
Liaison between the Health Cluster and the Log Cluster:
– Customs and importation procedures
– Information on approved suppliers in-country or regionally for drugs and medical supplies
– Common temperature-controlled storage
– Transport of goods and staff
Supply chain:
– Monitoring of the overall supply chain for critical items
– Gap filling for critical items
– Support for importation of Medical Supplies:– WHO acting as a consignee for selected partners in certain circumstances
– Guidance/support to partners on bureaucratic processes for importation, registration, permits and tax exemption etc
HEALTH
programmeEMERGENCIES
Empowering the Health ClusterBy:
Enlarging the operational scope of the Health Cluster Coordination
Integrating logistics strategies to enable action
Providing technical support to implementing partners and by ensuring qualitative standards
Strengthening a responsive health supply chain and limiting shortage of critical medical supplies