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1 MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005. October 2005 Operationalizing Seamless Mobility through Service Delivery Platforms Chand Gundecha Motorola Networks Senior Marketing Manager, Seamless Mobility Mobile Telephone (312) 307-0677 E-mail: [email protected]
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Page 1: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

1MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

Operationalizing Seamless Mobility through Service Delivery Platforms

Chand Gundecha

Motorola NetworksSenior Marketing Manager, Seamless MobilityMobile Telephone (312) 307-0677E-mail: [email protected]

Page 2: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

2MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

Agenda

• Fixed Mobile Convergence / Seamless Mobility Introduction

• Market Drivers for FMC / Seamless Mobility

• Seamless Mobility Architecture, Solutions, Challenges

• Operationalizing Seamless Mobility

• Summary

Page 3: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

3MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

What is Convergence?

‘Dismantling the barriers between Fixed and Mobile services, while increasing convenience, with greater personalized services, at lower costs.’British Telecom

‘Seamless Mobility means you are connected anywhere, anytime, to anything, with any device. It’s not about the device or the technology. It’s about you and it is made simple by Motorola.’Motorola’s Seamless Mobility Vision

Page 4: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

4MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

Seamless Mobility and Enablers

Dual Mode Mobile Handset

CDMA/GSMNetwork

SeamlessMobility Manager

Mobile Network

Home-spot Hot-spot

VoIP network/Access Points

Office

Four Enablers of Seamless Mobility – Dual Mode Handset, VoIP network / Wireless Access Points, CDMA/GSM Wireless Network, Seamless Mobility Manager

Page 5: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

5MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

Market DriversShaping the Need for Seamless Mobility

ConvergenceConvergence

Voice/Data/Video“Mobile”

Fixed/ Mobile

Voice/Data/Video“Fixed”

Voice Networks

“Mobile”

Voice Networks“Fixed”

Growth in CellularGrowth in Cellular

Proliferation of HotspotsProliferation of Hotspots

Growth in BroadbandGrowth in Broadband

FixedFixed--Mobile SubstitutionMobile Substitution

Proliferation of Proliferation of VoIPVoIP servicesservices

Data Networks

Info & Content

Seamless Mobility Enhances The Value Of Converged Networks And SSeamless Mobility Enhances The Value Of Converged Networks And Serviceservices

Page 6: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

6MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

22 26 3240

5060

7080

0102030405060708090

2002 2003 2004 2005 2006 2007 2008 2009Bro

adba

nd H

ouse

hold

s (M

)

7866

52

3622

12

0102030405060708090

100

2003 2004 2005 2006 2007 2008

Hot

Spo

ts (0

00)

152171

193210 225

237 246 254

020406080

100120140160180200220240260280300

2002 2003 2004 2005 2006 2007 2008 2009

Cel

lula

r Su

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iptio

ns (M

)

Source: ABI Research, Broadband Wireless: Last Mile Solutions, 1Q 2004

North America (NA)Cumulative Cellular Subscribers

Source: EMC January 24, 2005Note: includes iDEN®

7.6% CAGR

21% CAGR

North America (NA)Cumulative Broadband Households

North America (NA)Cumulative Hot Spots

45% CAGR

Seamless Mobility Drivers - North America(Similar growth globally)

Broadband, Hot Spot deployment , VoIP deployment and Cellular Growth Combine to Make Seamless Mobility/Fixed Mobile Convergence a viable market

Page 7: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

7MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

0

0.5

1

1.5

2

2.5

3

3.5

2004 2005 2006 2007 2008 2009

Dual Mode Wi-Fi Cellular Wi-Fi VoIP

Source: Infonetics Research

Key IndicatorsSeamless Mobility Market

Worldwide Wi-Fi Handset Revenue Projections: $3 B+ by 2009

Page 8: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

8MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

Market StatusService Providers

• Shrinking Revenues

• Leveraging current customers /investments to evolve to FMC…reduce churn, increase revenue

• Vonage is adding 15K new customers/month

• Cheap voice service, expanding to WiMax

• Slower subscriber growth in North America

• FMC….market expansion into Residential, Enterprise markets

• Data, multimedia services to increase ARPU

• Major asset is data pipe• Aggressively launching VoIP• VoIP service will increase stickiness

Service Providers evolving to new Business Models Quad Play –Voice, Video, Data, Wireless

Page 9: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

9MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

Motorola Seamless Mobility Architecture/Solutions Address Needs Of All Service Providers

Cellular 2.5G

Service Delivery Platform

Application &Content Servers

Cellular 3G Mobile

Broadband Wireless Access

Cable/DSL/Fiber

Core IP Network

Communication Gateway

Communication Gateway Communication

Gateway

Softswitch/IMS

Enterprise Seamless Mobility (Wireless Services Manager)

Motorola Presence

Page 10: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

10MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

Customer Segments and Seamless Mobility Solutions

Enterprise Seamless Mobility – Enterprise Hosted ( Commercial )

Residential Seamless Mobility Solution –UMA ( 9+ Trials)

Residential Seamless Mobility Solution –IMSEnterprise Seamless Mobility – Operator Hosted (IMS)

Page 11: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

11MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

Enterprise Hosted Seamless Mobility Solutions - Example

• Solution addresses Enterprise Hosted market segment• Deployed by a number of customers globally

Outside the Enterprise Inside the Enterprise

CN620 (802.11/cellular)

Cellular Network

W110 WLAN Access Points

Wireless Services Manager

Avaya Communication Manager (IP-PBX)

IP LAN / WAN

PSTN

W310 WLAN Gateway

Page 12: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

12MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

Complex Multi Vendor Environment Seamless Mobility /FMC Challenges

IP Core NetworkCellular OSS BBN OSS PSTN OSS

Telephony Servers Res/Bus

V+D+MM Messaging Servers

MOT IMS Non MOT IMSs Multi Vendor Session elements

Video Servers

Subscriber and Service Data Bandwidth and

Policy Controls

IMS OSS

Devices & ClientsIADs, IP Phones,

HomeNetworks

Multiple Devices

Access Layer

Session Layer

Application Layer

WiFiEnterprise Network

PBXWiFi / Cable / HFC

Home / SOHO

Packet Cable Headend

WiFi / DSLHome / SOHO

DSLAM CellularAccess

TechnologiesCDMA 1X, EV/DO

GSM / GPRS / UMTS

WiFiHotspot

BB Wireless802.16e, EV/DO-A, HSDPA,

etc.

Multi Vendor Servers

Multiple Accesstechnologies

Service Provider OSS Network – Service activation, service management, billing, new services development/deployment

Multi Vendor OSS elements

OSSLayer

Page 13: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

13MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

SESSION MANAGEMENT

ACCESS NETWORKS

EDGE ROUTING

MPLS CORE

End User and Network Services/Applications

OLTDLC / Cable

Core Router

Core Router

Core Router

Core Router

IP DSLAMATM/DSLAM

OPERATIONS MANAGEMENT

GAMA

BILLINGIntegration through

GAMA

POLICY MANAGEMENT

GAMA

SUBSCRIBER MANAGEMENT

SERVICE MANAGEMENT

GAMA

MOBILITY MANAGEMENT

Router

IP Based PBX

Auto PUBLIC SAFETYHot SpotOUT IN THE WORLD HOME ENTERPRISE

TerminalsNomadic

Cable Modem/ Access Point

IP PhoneONT

Video Head-End

Service Layer is a Key Enabler of Seamless Mobility

4GUMTS 802.xxCanopyCDMAGSM

Cable

Wireline

Wireless

BRAS

Border Gateway

Media Gateway

Converged

SoftSwitch

IMS

Page 14: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

14MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

7 Success Factors To Seamless Mobility

1. Mobility Management2. Seamless Session Services3. Network and Service Management4. Device Management5. Applications & Content Management6. Partner Management7. Integration (Services/Network/Devices) via Services!

Page 15: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

15MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

Motorola Global Applications Management Architecture (GAMA)Integrated Mobile Marketplace

Games

Tones

Pictures

Streaming

& More!

Music Downloads

Video Clips

Rapidly launch, deploy and manage content and services

Page 16: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

16MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

Sample Revenue Sharing Business Model

UserUser Wireless OperatorWireless OperatorGPRS Transport

WirelessOperator

WirelessOperator

Content ProviderContent Provider

DOWNLOAD CHARGE

RETAINS TRANSPORT COST

RETAINS AGREED REVENUE SHARE

CONTENT CHARGE

SERVICE PROVIDER SHARE

Page 17: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

17MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

OPERATIONS

CUSTOMER SUPPORT SETTLEMENT

NETWORK OPERATIONS

Mobile Content Retail Value Chain

RETAIL

■ Service Retail□ Product definition and Service Design

capabilities□ Flexible and Personalized Service

Discovery□ Flexible pricing

□ Preview, Pay-per-view□ Subscription, Gifting, tokens

□ Multiple Storefront support – WAP, Client based (Java, Symbian etc)

□ Supports multiple retailer model with disparate content ontology

□ Integrated with GAMA workflow for content submission, service creation, provisioning, testing etc

■ Service Retail□ Product definition and Service Design

capabilities□ Flexible and Personalized Service

Discovery□ Flexible pricing

□ Preview, Pay-per-view□ Subscription, Gifting, tokens

□ Multiple Storefront support – WAP, Client based (Java, Symbian etc)

□ Supports multiple retailer model with disparate content ontology

□ Integrated with GAMA workflow for content submission, service creation, provisioning, testing etc

■ Service Supply Chain□ Mobile content acquisition□ Creation & management of a developer portal for

Content Providers□ Content classification & mechanics □ Content testing & certification□ Service enablement for supporting advanced

retail services□ End-to-end service testing□ Generating reports on content usage and

revenues□ Association of a suggested price for services□ Protection of content against repeated free-usage□ Capability to bundle and cross-sell relevant

content

■ Service Supply Chain□ Mobile content acquisition□ Creation & management of a developer portal for

Content Providers□ Content classification & mechanics □ Content testing & certification□ Service enablement for supporting advanced

retail services□ End-to-end service testing□ Generating reports on content usage and

revenues□ Association of a suggested price for services□ Protection of content against repeated free-usage□ Capability to bundle and cross-sell relevant

content

■ Service Delivery□ Support for multiple delivery topologies□ Transport & operator billing integration for wide

geographical reach□ Service fulfillment & charging awareness for

service traceability & support□ Reporting for partners both on the supply & on

demand side□ Digital rights management and content protection

for supplier

■ Service Delivery□ Support for multiple delivery topologies□ Transport & operator billing integration for wide

geographical reach□ Service fulfillment & charging awareness for

service traceability & support□ Reporting for partners both on the supply & on

demand side□ Digital rights management and content protection

for supplier

■ Operations & Support□ Capability to fill supply, retail & delivery gaps□ World-class global network operations, support &

testing capabilities.□ Unique “extended corporation” model□ Sophisticated support for settlement□ Aggregation & management of low value

transactions□ L1 & L2 support for service retailers & consumers□ Source & refresh content- Ringtones, Games,

Wallpapers□ Add promotions as a new service to existing user

or new content to existing user of the service

□ Manage a service through its life-cycle including retirement and withdrawal of

■ Operations & Support□ Capability to fill supply, retail & delivery gaps□ World-class global network operations, support &

testing capabilities.□ Unique “extended corporation” model□ Sophisticated support for settlement□ Aggregation & management of low value

transactions□ L1 & L2 support for service retailers & consumers□ Source & refresh content- Ringtones, Games,

Wallpapers□ Add promotions as a new service to existing user

or new content to existing user of the service

□ Manage a service through its life-cycle including retirement and withdrawal of

Motorola Global Applications Management Architecture integrates these dimensions to deliver a seamless advanced mobile retailing marketplace.

Page 18: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

18MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

Motorola Seamless Mobility Services

Support

Strategy - business impact, network evolution

Integration

Applications – Seamless Experiences

Services are critical to make Seamless Mobility Operational

Seamless Managed Services

Page 19: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

19MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

Motorola Seamless Mobility Services Service Modules

Solution Design & Architecture

Installation & Commissioning, Integration

Application IntegrationInteroperability Testing

OperationCentral Element Management

End User QoS Management E2E Support

Security

Application HostingBilling Management

Roaming / Handover

INTEGRATE MANAGE APPLICATION SUPPORT

Program Management

Ancillary Equipment & Staging E2E Performance

Training

STRATEGY

Page 20: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

20MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

Summary

Motorola has invested 3+ years in research in enabling the converged services network/handset vision:

Dual mode device integrationSeamless Hand-offs and Mobility ManagementEnd-to-end Quality of Service and Security Management across different networks

Motorola has end to end Seamless Mobility product solutions Motorola services help service providers operationalize and deliver seamless mobility to their customers Motorola IMS Seamless Mobility Solutions will allow Service Providers to utilize current investments and provide a full seamless mobility offering across all user segments

Page 21: Operationalizing Seamless Mobility through Service ......Service enablement for supporting advanced retail services End-to-end service testing Generating reports on content usage and

21MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005.

October 2005

Q&A

Back Up Slides


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