+ All Categories
Home > Technology > Operations-as-a-Service - The Top Reasons to Outsource Internet Operations

Operations-as-a-Service - The Top Reasons to Outsource Internet Operations

Date post: 22-Jan-2018
Category:
Upload: chinanetcloud
View: 323 times
Download: 0 times
Share this document with a friend
21
OaaS - Operations-as-a-Service Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud ChinaNetCloud 2015 OPERATIONS-AS-A-SERVICE THE TOP REASONS TO OUTSOURCE INTERNET OPERATIONS
Transcript

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

ChinaNetCloud2015

OPERATIONS-AS-A-SERVICETHE TOP REASONS TO OUTSOURCE INTERNET OPERATIONS

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

INTRODUCTIONToday’s Internet is a big and dynamic place, with every site, app, and service clamoring for attention, traffic, and sales.

These systems are mission-critical and must be up and fast 24x7 to succeed in modern markets.

OaaS is all about world-class service companies using their well-trained people, advanced technology, and best-practices to provide 24x7 monitoring, management, and operations support for the world’s Internet companies.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

INTERNET OPERATIONS ARE DIFFICULT

• Running large-scale Internet websites is no easy task.

• Teams really must know a lot about nearly every one of today’s hottest technologies.

• It’s nearly impossible to stay on top of these changes while delivering 24x7 performance as good, as organized, and as capable as an OaaS provider like ChinaNetCloud

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

NOTHING GETS OVERLOOKED• No IT department in the world has enough time and

resources to do all the things they need or even like to do.

• Teams naturally focus on the key and most critical things, perpetually deferring those that are small but important.

• OaaS vendors like ChinaNetCloud have the engineering resources, skills, processes, schedules, standards, and tracking to ensure that all the small things get done, and get done right.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

BEST PRACTICES• Most services come with default configurations, often not

optimized for individual systems.

• OaaS Vendors have their own best-practice configurations for every major service.

• These are optimized for maximum performance, security, and reliability, all of which are key to 24x7 production operations.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

ALWAYS UP TO DATE• Today’s Internet technologies change all the time.

• Each new version needs to be studied carefully for use in 24x7 large-scale production systems.

• OaaS vendors live to learn about and optimize new systems.

• They conduct extensive research in order to deliver top advice on all of the newest technologies.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

WORLD-CLASS SECURITY• Everyone wants security, but it’s difficult to do on real

systems that are constantly changing.

• It takes expert teams with specialized tools and detailed knowledge to keep things secure.

• OaaS providers help you stay at the forefront, delivering peace of mind in via entire security teams dedicated to watching your back.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

DEEP 24/7 MONITORING• Simple monitoring is easy with Nagios and Cacti.

• Deep monitoring, alerting, and the understanding of various services at large-scale is much more difficult.

• OaaS vendors have world-class global monitoring and alert systems which process hundreds of data points per server, including cross-server and system-level data.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

24/7 SUPPORT & TROUBLESHOOTING

• A full team requires tools, access, documentation, and training.

• Supporting such can be difficult for any organization, no matter how large.

• OaaS companies provide 24x7 monitoring and protection.

• 3 a.m. wake-up calls will forever be a thing of the past.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

RELIABILITY ENGINEERING• Modern systems should have reliability designed in from the

start.

• System architecture, hardware, configurations, operations, and processes, must be designed for maximum uptime and availability.

• OaaS teams have dedicated Site Reliability Engineers that focus only on the best architectures, configurations, monitoring, and operational practices to help guarantee the best reliability possible.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

PERFORMANCE ENGINEERING

• Each second of latency could cost you 10% of your visitors or more.

• Speed is critical for e-commerce and gaming systems.

• The top OaaS providers have entire teams dedicated to making sites as fast and scalable as possible using all of the latest tools, tactics, and techniques.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

DOCUMENTATION• No one ever has time for creating effective documentation.

• They often lack the information to do it well.

• As a result, diagrams, server lists, contact lists, and everything else is often way out of date.

• OaaS vendors have entire teams dedicated to creating and maintaining the documentation needed to run your business.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

HARD TO FIND SKILLED PEOPLE• Finding skilled IT staff can be difficult no matter where you

are in the world.

• Employee turnover can have an even harder impact on your business.

• OaaS providers have specific procedures and training programs designed to simplify hiring.

• These help minimize disruptions caused by employee turnover.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

PROVEN BACKUPS• Good correct backups are critical to long-term system

reliability and data resiliency.

• Creating good backups is not easy to do, and even harder to do correctly.

• With the best standardized tools, configurations, and processes, OaaS providers can ensure frequent and reliable offsite backup and testing of your most crucial data.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

CONSTANT IMPROVEMENT• Internet operations teams generally don’t have the time nor

resources to constantly improve.

• This places them at a disadvantage as technologies and standards progress.

• OaaS vendors constantly train their employees.

• They focus on developing their processes and technology in order to stay on top of any and all problems.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

ARCHITECTURE EXPERTISE & DESIGN

• Internal IT teams rarely have diverse architecture and large-scale system experience.

• It’s a challenge to stay up to date with the latest tools and technologies.

• OaaS providers are always focused on how to build the most efficient systems at the lowest total cost

• This allows internal teams to focus on revenue generating projects.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

LOAD TESTING AND CAPACITY PLANNING

• Traditional IT functions such as load testing and capacity planning are real challenges in the Internet environment.

• Determining bottlenecks, headroom, and future growth is difficult without proper tools, processes, and training.

• OaaS companies such as ChinaNetCloud have a full capacity planning process based on load testing, monitoring, and scale analysis to determine how large a system can get.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

COST SAVINGS• Managing overall cost is a key element of success,

especially for smaller companies.

• Traditional IT teams struggle with finding a balance between an efficient cost structure and utilizing new technologies, systems and practices.

• OaaS teams are always focused on building low-cost systems with good architecture and capacity planning.

• This requires constant re-evaluation of the overall platform, scale, and long-term needs of the system.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

IN CONCLUSIONToday’s Internet systems are big and powerful, literally powering the world as we know it.

Building and managing these systems takes a best-practice combination of engineering, tools, and processes that deliver modern systems with the best balance of Reliability, Performance, Scale, Security, and Cost Savings.

In order to create this balance, a top-notch team skilled in all aspects of server management, architecture, and security is needed.

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud

OPERATIONS-AS-A-SERVICEThe Top Reasons to Outsource Internet

Operations

For more information and to download our Operations-as-a-Service white paper, please visit:

www.ChinaNetCloud.com

ABOUT CHINANETCLOUDFounded in Shanghai in 2008, ChinaNetCloud is one of the world's largest Internet Managed Services provider.

Our focus is on server operations, especially Reliability, Performance, Scale, Security, and Cost Savings.

www.ChinaNetCloud.com

OaaS - Operations-as-a-Service

Build & Manage Servers - Optimize & Manage Servers - Managed Cloud Servers Copyright © 2015 ChinaNetCloud


Recommended