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User Guide

Focused Insights for SAP Solution Manager Document Version: 1.3 – 2017-07-31

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Operations Control Center Dashboard 7.2 ST-OST 200 SP 1

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© 2017 SAP SE or an SAP affiliate company. All rights reserved.

Operations Control Center Dashboard 7.2

Typographic Conventions

Typographic Conventions

Type Style Description

Example Words or characters quoted from the screen. These include field names, screen titles,

pushbuttons labels, menu names, menu paths, and menu options.

Textual cross-references to other documents.

Example Emphasized words or expressions.

EXAMPLE Technical names of system objects. These include report names, program names,

transaction codes, table names, and key concepts of a programming language when they

are surrounded by body text, for example, SELECT and INCLUDE.

Example Output on the screen. This includes file and directory names and their paths, messages,

names of variables and parameters, source text, and names of installation, upgrade and

database tools.

Example Exact user entry. These are words or characters that you enter in the system exactly as

they appear in the documentation.

<Example> Variable user entry. Angle brackets indicate that you replace these words and characters

with appropriate entries to make entries in the system.

EXAMPLE Keys on the keyboard, for example, F2 or ENTER .

OCC Dashboard

Document History

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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 3

Document History

Version Date Change

1.0 2016-11-28 Initial version

1.1 2017-07-05 Add new data providers

1.2 2017-07-31 Support package stack 1 (SPS 1)

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Contents

Contents

1 Overview .................................................................................................................................. 6

2 Usage ........................................................................................................................................ 7 2.1 Direct Access URLs ............................................................................................................................... 7 2.2 Zooming in on a Gadget ........................................................................................................................ 8 2.3 Dashboard and Gadget Time Frame .................................................................................................... 9 2.4 Automatic Refresh ................................................................................................................................ 11 2.5 URL Parameters ................................................................................................................................... 11

2.5.1 Hide Dashboard Header ...................................................................................................... 11 2.5.2 Hide Dashboard Title ........................................................................................................... 12 2.5.3 Hide Refresh Button............................................................................................................. 12 2.5.4 Show Only Gadgets .............................................................................................................. 13 2.5.5 Defining Rotation Delay ....................................................................................................... 13

3 Configuration ......................................................................................................................... 14 3.1 Overview ................................................................................................................................................14

3.1.1 Creating a Dashboard ..........................................................................................................14 3.1.2 Editing a Dashboard .............................................................................................................16 3.1.3 Deleting a Dashboard .......................................................................................................... 17 3.1.4 Editing Gadget Settings ....................................................................................................... 17 3.1.5 Re-Using Gadgets ................................................................................................................19 3.1.6 Adding a Gadget to SCR Instance...................................................................................... 20

4 Data Provider ..........................................................................................................................23 4.1 Data Provider /STDF/DF_SYSMON .................................................................................................. 23

4.1.1 System Monitoring Metrics at Instance or Host Level..................................................... 28 4.1.2 System Monitoring and Metric Variants ............................................................................ 31 4.1.3 System Monitoring and Custom Metrics ........................................................................... 31 4.1.4 Drilldown option .................................................................................................................. 32

4.2 Data Provider /STDF/DP_SYSMON_SNAPSHOT............................................................................ 35 4.2.1 Overview View ..................................................................................................................... 35 4.2.2 Detail View ........................................................................................................................... 37 4.2.3 Drag and Drop ..................................................................................................................... 38

4.3 Data Provider /STDF/DP_EEM .......................................................................................................... 39 4.4 Data provider /STDF/DP_EEM_BI ......................................................................................................41 4.5 Data Provider /STDF/DP_BPA .......................................................................................................... 43

4.5.1 BPO Dashboards Overview ................................................................................................ 44 4.5.2 Example 1: Deliveries with overdue invoices..................................................................... 45 4.5.3 Example 2: Sales invoices not posted to FI ....................................................................... 48

4.6 Data Provider /STDF/DP_DF ............................................................................................................. 49 4.7 Data Provider /STDF/DP_BPA_KPI .................................................................................................. 52 4.8 Data Provider /STDF/DP_BEX_QUERIES ......................................................................................... 53 4.9 Data Provider /STDF/DP_DF_TAC .................................................................................................... 54 4.10 Data Provider /STDF/DP_DVM (Data Volume Management) ........................................................ 56

OCC Dashboard

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4.11 Data Provider /STDF/DP_MAI_ALERTING ....................................................................................... 59 4.12 Data Provider /STDF/DP_DF_KPI..................................................................................................... 60 4.13 Data Provider /STDF/DP_ITSM ......................................................................................................... 62 4.14 Data Provider /STDF/DP_CCM ..........................................................................................................64 4.15 Data Provider /STDF/DP_CRM .......................................................................................................... 65 4.16 Data Provider /STDF/DP_CALCULATION ........................................................................................ 67 4.17 Data Provider /STDF/DP_GADGET_KPI ...........................................................................................68 4.18 Data Provider /STDF/DP_USAGE_ANALYTICS ............................................................................... 70 4.19 Data provider /STF/DF/DP_ICM ....................................................................................................... 71 4.20 Data Provider /STDF/DP_EWA .......................................................................................................... 73 4.21 Data Provider /STDF/BPO ................................................................................................................. 74

5 Renderers ............................................................................................................................... 77 5.1 SLR renderer ........................................................................................................................................ 77 5.2 Score Renderer and Gadget KPI ......................................................................................................... 79 5.3 Other Renderers.................................................................................................................................. 80

5.3.1 Dual Line .............................................................................................................................. 80 5.3.2 Dual Line-column................................................................................................................. 81 5.3.3 Alert Table ............................................................................................................................ 81 5.3.4 Table History ........................................................................................................................ 81 5.3.5 Dynamic Table ..................................................................................................................... 82 5.3.6 Dual Bar ................................................................................................................................ 85 5.3.7 Stack_Column_Chart_2Label ............................................................................................ 85 5.3.8 Table History Renderer ....................................................................................................... 87

6 Administration ...................................................................................................................... 88 6.1 Manage Dashboards ............................................................................................................................88 6.2 Data Providers ......................................................................................................................................89 6.3 Renderers ............................................................................................................................................ 90 6.4 Console ................................................................................................................................................. 91 6.5 Configuration ........................................................................................................................................ 91

6.5.1 Authorizations Control ........................................................................................................ 92

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Overview

1 Overview

This document details the usage, configuration and administration of OCC Dashboard. OCC Dashboard is one of

the dashboard models delivered with Focused Insights for Solution Manager.

OCC Dashboard let you create in a convenient and simple way, appealing and powerful dashboards with direct

access to most important metrics stored inside your Solution Manager. It is easy to create fully custom views

which display and mix up those metrics in different time frames and different granularities.

You can build as many gadgets and dashboard instances as you want and publish those using dedicated URLs.

Most common web browsers whether they run on a computer or on a mobile devices can display OCC dashboards

(for details, see also SAP note 1716423 - SAPUI5 Browser Support).

OCC Dashboard includes an auto refresh mechanism to be integrated easily in your operation control center.

Figure 1: UI View


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2 Usage

The OCC Dashboard relies on two main graphical components:

• Dashboard: A free-defined row-column layout combining different graphical charts named ‘gadget’. You can

create and distribute different dashboards via URLs and control the access to your dashboards via SAP

authorization

• Gadget: Charting capabilities that could be shared via multiple dashboards.

A Gadget supports multiple data providers and data renderers.

o The data providers correspond to the different reporting/monitoring use-cases in SAP Solution Manager:

System Monitoring, EEM, and BPA. BPMon.

o The data renderers are grouped into a library of graphical components used to visualize the different data

sources. You can select different graphs as line-chart, bar-chart, …

In addition, time frame selection could be applied to a single gadget or an entire dashboard.

2.1 Direct Access URLs

OCC Dashboards are accessible from this Solution Manager URL:

https:// <solman_host>:<solman_port>/sap/bc/bsp/stdf/dv/dashboard.html

Figure 2: Usage: Direct access URL (1)

To access directly a specific dashboard instance, use the following notation, where <ID> is the unique identifier of

the dashboard instance.

Remark: This direct URL is built automatically in the address bar when you navigate to the dashboard instance.

https:// <solman_host>:<solman_port>/sap/bc/bsp/stdf/dv/dashboard.html#<ID>

To access directly a specific gadget, you can use the following notation, where <ID> is the unique identifier of the

dashboard instance and <ID_GADGET> is the unique identifier of a gadget it contains. Remark: This direct URL is

built automatically in the address bar when you navigate to the gadget.

https:// <solman_host>:<solman_port>/sap/bc/bsp/stdf/dv/dashboard.html#<ID>-<ID_GADGET>

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Usage

To create an automatic rolling view with several dashboards (carrousel), you can use the following notation where

<ID1>, <ID2>, <ID3>… are unique dashboard instance's identifiers. With this URL, each dashboard instance in the

list is displayed for a predefined time period (see also URL parameters section to see how to configure the

rotation delay), then the browser automatically shift to the next one. It is also possible to manually navigate from

one dashboard instance to the other using the arrows.

https:// <solman_host>:<solman_port>/sap/bc/bsp/stdf/dv/dashboard.html#<ID1>,<ID2>,<ID3>…

Figure 3: Create an automatic rolling

2.2 Zooming in on a Gadget

To zoom in on a gadget, just click on its title.

Figure 4 : Zoom a gadget (1)


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To come back to the dashboard, click on the dashboard's title in the breadcrumb.

Figure 5: Zoom a gadget (2)

Remarks:

• Dashboard's time frame return to its default value when you zoom in or out.

• Edit mode is available on gadget zoom mode

2.3 Dashboard and Gadget Time Frame

The dashboard's time frame is indicated in its top right corner as a button. Default value is configurable in

dashboard's settings.

Figure 6: Gadget time frame (1)

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Usage

To change temporarily the dashboard's time frame, click on the button. A popup will appear to select a new time

frame. Numerous predefined options are available. It is also possible to select a custom time frame indicating the

start time and end time. The resolution can be either automatic or forced.

Caution

Depending on the data provider and the renderer, not all time frame combinations might work properly.

Figure 7: Apply Time Range

The dashboard's time frame is applied to all its gadgets except in the following cases:

• When the time frame has been fixed at gadget level (from gadget's settings). In this case, the time frame is

indicated nearby the gadget's title (greyed out). See also following screenshot.

• When the data provider has a fixed time frame. This is the case for the following data providers

o /STDF/DP_BPO_ALERT_TABLE

o /STDF/DP_DF

o o /STDF/DP_DF_BPIMP

o o /STDF/DP_DF_EXT

o o /STDF/DP_DF_TAC


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Figure 8: Data provider

• When the data provider doesn't support the selected time frame

2.4 Automatic Refresh

If you plan to display an OCC dashboard on a control center screen, you can use the automatic refresh available

from dashboard title bar. Several refreshing periods are predefined.

Option "Hard Reload" enables or disables the reload all the dashboard data without using the backend cache.

Figure 9: Automatic refresh

2.5 URL Parameters

2.5.1 Hide Dashboard Header

To hide the header, use the parameter "hideHeader=X" in the URL. For example:

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Usage

https:// <sm_host>:<sm_port>/sap/bc/bsp/stdf/dv/dashboard.html#<ID>?hideHeader=X

https:// <sm_host>:<sm_port>/sap/bc/bsp/stdf/dv/dashboard.html#<ID>-<ID_GADGET >?hideHeader=X

Figure 10: Hide dashboard's header

2.5.2 Hide Dashboard Title

To hide dashboard's title bar, use the parameter "hideTitle=X" in the URL. For example:

https:// <sm_host>:<sm_port>/sap/bc/bsp/stdf/dv/dashboard.html#<ID>?hideTitle=X 13 OCC Dashboard

User Guide

https:// <sm_host>:<sm_port>/sap/bc/bsp/stdf/dv/dashboard.html#<ID>-<ID_GADGET >?hideTitle=X

Figure 11: Hide dashboard's title

2.5.3 Hide Refresh Button

To hide the refresh button on dashboard's title bar, use parameter "hideRefreh=X". For example:

https:// <sm_host>:<sm_port>/sap/bc/bsp/stdf/dv/dashboard.html#<ID>?hideRefresh=X

https:// <sm_host>:<sm_port>/sap/bc/bsp/stdf/dv/dashboard.html#<ID>-<ID_GADGET >?hideRefresh=X


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Figure 12: Hide refresh button

2.5.4 Show Only Gadgets

To show only the gadgets and hide the header and the dashboard's title, use parameter "gadgetOnly=X". For

example:

https:// <sm_host>:<sm_port>/sap/bc/bsp/stdf/dv/dashboard.html#<ID>?gadgetOnly=X

Figure 13: Show only gadgets

2.5.5 Defining Rotation Delay

To specify the rotation delay between several dashboards (carousel), use the parameter "interval". This

parameter accepts a value in milliseconds. For example, to configure a 30 seconds interval:

https:// <sm_host>:<sm_port>/sap/bc/bsp/stdf/dv/dashboard.html?interval=30000#<ID1>,<ID2>

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Configuration

3 Configuration

This chapter explains how to configure an OCC dashboard instance and the gadgets it contains.

3.1 Overview

Configuration is performed directly from dashboard UI. In order to configure an OCC dashboard you need to have

enough authorizations (see also administration chapter). You can check if you have enough authorizations when

you access the dashboard with the main URL:

https:// <solman_host>:<solman_port>/sap/bc/bsp/stdf/dv/dashboard.html

If you have enough authorizations, the button "Edit" should be available to you.

Figure 14: Configuration

3.1.1 Creating a Dashboard

To create a new dashboard instance, press the button "+" on the header.

Figure 15: Creating a Dashboard

A popup asks you for several information:

• Folder: folders group several dashboards. They are listed in the header of the dashboard, on the screenshot

above, following folders exist: "Test", "RunSAP Demo" and "OCC Short". You can either create a new folder by

pressing the little pen and enter a name, or reuse an existing one by selecting it from the dropdown list.

• Title: This is the title of the dashboard, on the screenshot above, dashboard title is "Test"

• Columns, Rows: If you select for example 2 columns and 3 rows, your dashboard will contain 2x3 = 6 gadgets

• Palette: Several color palettes are available. The unified palette tries to use consistently the colors when

metrics appear in several gadgets.

• Time range: You can optionally choose the time range for the dashboard, by default "Today" is used


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Figure 16: Dashboard Information

After you have entered all the required information, press button "Apply Changes" in the popup, then the button

"Save" to finalize the dashboard creation. You might have to refresh the page to see the new dashboard (and the

new folder if you created a new one) listed in the header.

Figure 17: Saving a Dashboard

A newly created dashboard contains a set of empty gadgets ready to be configured. The number of gadgets

contained in a dashboard depends on the number of rows and columns you configured for the dashboard. For

example, if the dashboard has 2 rows and 2 column2, it will contain 2x2 = 4 gadgets.

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Configuration

Figure 18: Display a Dashboard

3.1.2 Editing a Dashboard

To edit an existing dashboard you must first access it and then press the button edit. Then, you'll be able to do the

following kind of modifications:

• Edit gadgets settings

• Delete a gadget, meaning, reset all its settings to keep an empty gadget placeholder

• Drag and drop an existing gadget into the dashboard

Figure 19: Edit a Dashboard

After any change on the dashboard, don’t forget to press the button "Save":

Figure 20: Edit and Save a Dashboard


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3.1.3 Deleting a Dashboard

To delete a dashboard, press the button "Edit" on the dashboard, then the button "Settings". It will open the same

popup you used to create the dashboard, from there, press the red button "Remove Dashboard" and confirm.

Figure 21: Delete a Dashboard

3.1.4 Editing Gadget Settings

To edit gadget's setting you need first to switch to dashboard edit mode by pressing the button "Edit".

Figure 22: Edit gadget's settings

Then press the settings button available from the top right corner of the gadget. It'll open a popup to configure the

gadget. The configuration of the gadget strongly depend on the data provider you'll choose from the dropdown

list. To have more details on gadget settings, see section dedicated to the data providers. In any case, after you

did some changes on a gadget, don't forget to save your dashboard.

Remark: the delete button available on the top right corner of the gadget will discard any changes you did and

revert back to an empty gadget placeholder (exactly like it was when you first created the dashboard).

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Figure 23: Edit and Save gadget's settings

From the gadget's setting popup, you can select the tab "More Settings" to configure additional parameters:

• Time range: you can force the time range for the gadget. In this case, the gadget will ignore the dashboard's

time frame. The gadget's fixed time frame and the resolution will be displayed close to the dashboard title

(greyed out).

• X unit: text to display on X axis

• Y unit: text to display on Y axis

• Y Max: force the value for Y axis maximum

Figure 24: Configure Gadget Information

• Yellow threshold: value for the yellow threshold to be displayed

• Red threshold: value for the red threshold to be displayed

• Caution

Not all data providers and renderers support gadget's additional parameters.


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Figure 25: Gadget's settings

3.1.5 Re-Using Gadgets

Each time you configured a gadget inside a dashboard and you save your changes, this gadget becomes available

to other dashboard. When you switch to dashboard edit mode, you can see on the left side the list of available

gadgets. Each gadget accepts a unique identifier together with a name (gadget's title).

You can re-use any available gadgets with a simple drag & drop from the left menu to one of the dashboard's

gadget on the right side. Don't forget to save your change.

After a drag & drop, two or more dashboards might share the same gadget. It means that any change you will do

to this gadget (content or title) will be visible on all dashboards which use this gadget. If you want to break this

reference between a dashboard and a gadget, you just need to delete the gadget inside the dashboard.

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Figure 26: Re-use gadgets

The gadget still exists while at least one dashboard reference it. It means that you could create a gadget G1 in

dashboard D1, drag & drop the gadget G1 in dashboard D2 and then delete the gadget G1 in dashboard D1. The

gadget G1 won't be deleted from the shared pool as it is still used by dashboard D2.

Tip: if you press key [Ctrl] while dragging a gadget into an existing dashboard's gadget, the existing dashboard's

gadget won't be replaced but instead, all metrics of the gadget dragged in will be added to the existing one. The

existing dashboard's gadget keeps its identifier and title.

3.1.6 Adding a Gadget to SCR Instance

Add to score option:

This option allows to re-use an OCC gadget into an existing score.

All queries of the gadget will be translated into a KPI of a selected score.

As pre-requisites: The score has to be created before using the Strategic Focused Insights Application.

Add to score steps:

1. An SCR instance is already created.

2. A Gadget instance is already created.

The following procedure details how to add gadget to SCR Instance:

1. Open an OCC dashboard.

2. Go to Edit mode

3. Press the “configuration” Icon

4. Navigate to TAB “Add to Score”

5. Select SCR Instance and Score

6. Add the ‘’Unit’’


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7. Add the ‘’SLA’’

Figure 27: Add to score

PS: Note that the ‘’Apply to SCR’’ button is enable only if you add the Unit and the SLA

8. Click on ‘’Add to SCR’’ button

PS: Note that when clicking on ‘’Add to SCR’’ button, a message should be displayed: New KPI created

and a new button ‘’Generate Data’’ should be displayed.

9. Click on "Generate Data" button

PS: Check when clicking on ‘’Generate Data’’ button, a new link to jumping to SCR Dashboard ‘’Link to

SCR’’ should be displayed.

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10. Press "Apply Changes".


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4 Data Provider

4.1 Data Provider /STDF/DF_SYSMON

Data provider /STDF/DF_SYSMON gives you access to all metrics of MAI’s (Monitoring and Alerting

Infrastructure) system monitoring scenario. Data are read from Solution Manager’s BW.

In order to be accessible from this data provider, metrics must be configured an activated properly. Moreover, the

metrics must be reported to SAP Solution Manager’s BW.

One way to configure this data provider is to first identify the metrics you are interested in from Solution

Manager’s system monitoring tree (System Monitoring application). From there, you can first make sure that the

metrics are working properly and then retrieve the metrics’ technical name you’ll need to configure the data

provider.

The following procedure details how to configure this data provider:

• Go to Technical Monitoring Work Center

• Select Technical System

• Start System Monitoring application

• Open a node at Technical System level

• Select the metric in the tree (metric should have a numerical value)

Figure 28: System monitoring view

• Select “Check Data Collection”

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Figure 29: Select “Change Configuration”

• Click “Monitoring and Alerting Infrastructure Directory Browser’’


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Figure 30: Click “Monitoring and Alerting Infrastructure Directory Browser’’

• Copy the metric name

Figure 31: Copy the metric name

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Data Provider

• Access OCC dashboard

• Press button “Edit”

Figure 32: Press button “Edit”

• Select an empty gadget

• Press button "Settings"

Figure 33: Press button “Settings”

• Enter gadget title. Since the gadget could be reused in other dashboard, you should chose a meaningful name

for the gadget.

• Select data provider /STDF/DP_SYSMON

• Paste the metric name you copied in step 8 (in this example ABAP_SYS-CONCURRENT_USERS)

• Select the SID of the system (in this example OTO)

• Select the method (in this example MAX as we are interested in the maximum value on the period)

Figure 34: Method Selection


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• Press button "Add Query". A query is generated.

Legend Query

User (Max.) /STDF/DP_SYSMON:SID=OTO|Instances=|Hosts=|Metric_Names=ABAP_SYS_CONCURRE

NT_USERS|Method=MAX|metric=|Hours=|Weekdays=|Drilldown=

• Enter a name for the legend (in this example “Users (Max)”)

• Select renderer (in this example we keep the default: LINE_CHART)

• Remark: you can also select more options with the tab “More Settings” (in this example we keep the default

values)

• You can add multiple queries to the chart. In this example, we add a query for Users (Avg).

Legend Query

User (Avg.) /STDF/DP_SYSMON:SID=OTO|Instances=|Hosts=|Metric_Names=ABAP_SYS_CONCURRE

NT_USERS|Method=AVG|metric=|Hours=|Weekdays=|Drilldown=

• When all the changes are finished, press button “Apply Changes”

• Save the dashboard

Figure 35: Save Dashboard

Figure 36: Multiple Queries

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Figure 37: Displayed Chart

4.1.1 System Monitoring Metrics at Instance or Host Level

1. Select the metric in the proper node of the system monitoring tree

Figure 38: System monitoring metrics

2. Copy the metric’s technical name as well as the managed object's name (in this example, we select a

technical instance, with managed object name equals to “OTO~ABAP~ncevsm_OTO_02”)


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Figure 39: System monitoring Overview

3. In the gadget settings popup, enter the title

4. Select the data provider /STDF/DP_SYSMON

5. Enter the metric's name (ABAP_INST_BTC_WP_FREE) and the method (AVG)

Figure 40: Metric name

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6. Select the tab "Instance/Host"

7. In the filter (“Instances*”), enter the name of the instance. In this example “ncevsm_OTO_02” (remark: the

technical system name, “OTO~ABAP” is not used as prefix of the technical instance name).

Figure 41: Instance name

8. Press button "Add query". A query is generated:

Legend Query

Avg. free WP

/STDF/DP_SYSMON:SID=OTO|Instances=NCEVSM_OTO_02|Hosts=|Metric_Names=ABAP

_INST_BTC_WP_FREE|Method=AVG|metric=|Hours=|Weekdays=|Drilldown=

9. Enter a text for the legend. In this example: "Avg. free WP".

10. Press button "Apply Changes"

Figure 42: App/Save Dashboard

11. Save the dashboard.


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Note

If you select an instance or host related metric but you do not specify a specific instance or a specific host

in the gadget's settings, then you will get for example the average or the maximum value (it depends on

the method selected) for the technical system (if specified in the query) or for all available values.

4.1.2 System Monitoring and Metric Variants

Figure 43: System monitoring and metrics variants

For metric groups like for example “File System Used (%)” at host level, you can use data provider

/STDF/DF_SYSMON_SNAPSHOT and the drag & drop feature (see after) to create a gadget displaying one or

several metric variants part of the group.

4.1.3 System Monitoring and Custom Metrics

Custom MAI metrics can be display in an OCC gadget using data provider /STDF/DF_SYSMON. Make sure that in

the template definition, you have selected options “Send values to SP NetWeaver Business Warehouse” and at

least granularity “Long”.

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Figure 43: System monitoring and custom metrics

4.1.4 Drilldown option

This option enable the user to make a drilldown on the displayed data. There are two possibilities of drilldown:

Host & Instance.

Figure 44: Drilldown Tab

1. In the gadget settings popup, enter the title

2. Select the data provider /STDF/DP_SYSMON


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3. Enter the metric's name (DIALOG_RESPONSE_TIME) and the method (AVG)

Figure 45: Metric name

4. Select the tab "Instance/Host"

Figure 46: Instances name

5. Select the tab "Drilldown"

Figure 47: Drilldown type

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6. Press button "Add query". A query is generated:

Legend Query

/STDF/DP_SYSMON:SID=OFT,SHM110|Instances=FRNCELHSM_SHM_01,LDCIOFT_OFT_78

|Hosts=|Metric_Names=DIALOG_RESPONSE_TIME|Method=|metric=|Hours=|Weekdays=|D

rilldown=Instance

7. Enter a text for the legend. In this example: we didn't add a legend in order to display the instances name.

8. Press button "Apply Changes"

Figure 48: Displayed chart

9. Save the dashboard.

PS:

When using STACK_COLUMN_CHART_2LABEL renderer, we have to:

Check that all the displayed series of data are not null else the renderer won’t return any value.

Specify a legend like shown in this screenshot

Figure 49: Legend


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Choose a period and a resolution in the way that the gadget returns one value.

Figure 50: Drilldown using STACK_COLUMN_CHART_2LABEL renderer

4.2 Data Provider /STDF/DP_SYSMON_SNAPSHOT

This data provider associated with renderer ALERT_TABLE, offers two types of view described below: Overview &

Detail.

4.2.1 Overview View

This is a table which summarizes the real time monitoring status for the four monitoring categories of MAI

(performance, availability, error and configuration) as well as the number of alerts. Each line correspond to one

managed object.

Figure 51: System monitoring overview

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All types of monitored object supported by MAI infrastructure can be picked from the list (technical system,

technical instance, host, job monitoring scenarios, EEM scenarios…).

Remark: monitoring categories are not relevant to all monitoring scenarios.

To add a monitored object in the overview table:

1. Access gadget's settings popup

2. Select /STDF/DP_SYSMON_SNAPSHOT data provider

3. Select ALERT_TABLE renderer

4. Choose a monitoring object from the list

5. Select “Overview”

5. Select a category

5. Select a type

6. Add the query

7. Select a legend for the row in the table

Remarks:

• From the gadget, a click on the monitored object legend jumps to the detail view for this monitoring object.

• From the gadget, a click on the number of alerts jumps to the Alert Inbox.

• For some monitoring object types, detail view is not available.


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Figure 52: Configure Gadget (1)

Figure 53: Configure Gadget (2)

Figure 54: Legend

PS:

If there are multiple systems, the legend field is disabled and for each system the system column will be

automatically filled with the appropriate system name.

The legend would be valid and used only if we have a single system.

In order to see the legend, the customer should configure a query for each system.

4.2.2 Detail View

Detail view shows the monitoring tree for the monitoring object. This view is very similar to the one offered by

standard system monitoring application. However, only one monitored object is displayed and not the complete

tree starting from the technical system. This view works only for managed object types supporting the tree

representation (host, database, technical instance, technical system…).

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Figure 55: Detail view (1)

A click on a metric value will open a new gadget “on the fly” to display its historical values. This works only for

numerical metrics.

Figure 56: Detail view (2)

4.2.3 Drag and Drop

With the web browser Chrome, the two table views “Overview” and “Detail view” for data provider

/STDF/DP_SYSMON_SNAPSHOT support the drag & drop feature.


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From the Overview, it is possible to drag & drop one monitored object in a separated gadget. In order to persist

the change, this operation should be done in edit mode and it should be saved.

Figure 57: Drag and Drop (Detail view)

From the detail view, it is possible to drag & drop a metric (with numerical value) in a separated gadget to display

it. In order to persist the change, this operation should be done in edit mode and it should be saved. Once, the

drag & drop is done, you can edit the gadget to change the metric legend or copy the generated query to reuse it

in another gadget.

Tip: If you want to merge several metrics in the same gadget, you should press the button CTRL while doing the

drag & drop.

Figure 58: Drag and Drop (Metric chart display)

4.3 Data Provider /STDF/DP_EEM

This data provider reports either the statuses or the response times of an EEM script. You need to select a robot

and a script together with the type of metric (status or response time).

This data provider is convenient for real time monitoring with short time frame and small granularities (raw,

minutes, hours) as it reads the values from EEM tables. For longer period, data provider /STDF/DP_EEM_BI

should be used instead.

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Figure 59: EEM data provider

Legend Query

NY RT /STDF/DP_EEM:agent=eem_new_york|script=PortalOTO155|metric=RESPONSE_TIME


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Figure 60: Generated query

Figure 61: Metric chart

4.4 Data provider /STDF/DP_EEM_BI

This data provider reports, for a given robot, the average response time of an EEM script or some EEM script’s

steps execution. Since data are extracted from BW, It is recommended to report on longer time periods.

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Figure 62: EEM Detail view

Using the tab “Hour/Weekday” It’s possible to filter on business hours or business days.

Figure 63: The Different Filters


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Legend Query

NY 8h-18h /STDF/DP_EEM_BI:agent=eem_ny|script=PortalOTO155|step=|hour=08,09,10,11,12,13,1

4,15,16,17,18|weekday=

NY 0h-24h /STDF/DP_EEM_BI:agent=eem_ny|script=PortalOTO155|step=|hour=|weekday=


Figure 65: EEM Dashboards overview

4.5 Data Provider /STDF/DP_BPA

With this data provider, you can display any metric available from Business Process Operation Dashboards.

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4.5.1 BPO Dashboards Overview

BPO Dashboards provide a graphical display for application specific and technical key figures in order to give the

end user an overview of the most important information for a certain business topic, area or process. This

information can be retrieved from various SAP and non-SAP data sources and is displayed in panels. All

information needed by the end user is provided at a glance on a single screen: a Dashboard.

The core strength of BPO Dashboards is to display KPIs based on information from different data sources. The

following two SAP Solution Manager's applications can provide data for Business Process Operation Dashboards:

SAP Business Process Analytics & SAP Business Process Monitoring.

Furthermore customer specific data sources (such as for example SAP BW Info Cubes, non-SAP BW Info Cubes,

SAP tables, non-SAP databases) can be developed and used by Business Process Operation Dashboards.

The BPO Dashboards must be setup properly in order to use data provider /STDF/DP_BPA. For more

information, check related documentation.

In order to reuse BPO dashboards AKFIs (analytical key figure instances), you need to create a panel which

includes the AKFIs. It is not necessary to setup a BPO Dashboard.

Figure 66: Setup BPO Dashboard

To create a panel, you should use application “Setup BPO Dashboards” available from Business Process

Operation work center of Solution Manager. The first step is to create one or several AKFIs and then reference

those in a panel.


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4.5.2 Example 1: Deliveries with overdue invoices

We create an AKFI “Deliveries overdue Invoice for 30 days” and a panel to display it as in the screenshots below.

Most of configuration is done in the AKFI, like the characteristics to use for the category and the drilldown, the

filters...

Figure 67: Setup Analytical Key Figure Instance

Then we create a panel which includes the AKFI defined previously.

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Figure 68: Deliveries with overdue invoices

The screenshot below corresponds to the preview available from panel setup screen.

Figure 69: Panel setup screen

In the OCC gadget, we just need to select data provider /STDF/DP_BPA and pick the panel from the list. Then, we

add the query, we apply the changes and we save. In this example we use a stack bar renderer to mimic the panel.


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Figure 70: BPA data provider

Figure 71: BPA displayed chart

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4.5.3 Example 2: Sales invoices not posted to FI

We create an AKFI “Sales invoices not posted to FI” and a panel to display it as in the screenshots below.

Figure 72: Sales invoices not posted to FI


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The screenshot below corresponds to the preview available from panel setup screen.

In OCC gadget, we obtain the following display (screenshot below). In this example we used the renderer

“Dynamic Table” which displays the key figure in a table with a color rating. The color rating is available only when

a rating has been defined at AKFI level (see above).

Figure 73: Panel Details

4.6 Data Provider /STDF/DP_DF

This data provider can display historical values of metrics used in SLR dashboard instances (all time periods). The

technical name of the metric is available from detail view of the SLR dashboard (in this example

“NB_EXCEPTION_ALERTS”).

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Figure 74: SLR Dashboard: UI Detail view

To display the metric in a gadget, open gadget's settings popup, select data provider /STDF/DP_DF and use the

filter to retrieve the relevant metric in the list. Make sure to select the metric with the correct technical name,

technical system and time period. In this example we select metric NB_EXCEPTION_ALERTS for technical system

ST7 and for time period LAST_24_HOURS (since the metric comes from a SAC SLR dashboard instance last 24

hours). Then, add the query and enter a legend for the metric. Apply your changes and save.


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Figure 75: DP_DF configuration view

Legend Query

ST7 exc.

alerts

/STDF/DP_DF:Metric_Instances=200060253|M=MONITORING:NB_EXCEPTION_ALERTS|T

=LAST_24_HOUR:HOUR|D=TECH_SYSTEM:ST7|F=SYS_TYPE:ABAP,|P=


Remark: metrics returned by this data provider have a fixed time period (in this example: last 24 hours), the time

period selected in dashboard or in the gadget is simply ignored. The mix of metrics with different time period is

not supported.

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Figure 73: Displayed Chart

4.7 Data Provider /STDF/DP_BPA_KPI

This Data provider gives you access to all metrics of BPA (Business Process Analytic). You need to select

solutions, Key figures, dimensions, filters and options.

Figure 74: DP_BPA_KPI Gadget configuration (1)


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Figure 75: DP_BPA_KPI Gadget configuration (2)

Figure 76: Detail view

4.8 Data Provider /STDF/DP_BEX_QUERIES

This data provider gives you access to create a new query

The user is able to add the following list:

• Filters:

o Weekday

o Database Name

o Scheme Name

o Host Name

o Motivation

o Partition Id

• Selection:

o Selection

o Fill_gaps

o X_axis

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4.9 Data Provider /STDF/DP_DF_TAC

This Data provider gives you access to add the instances which are added in the TAC dashboard.

The user is able to add a new query.

Legend Query

Availability /STDF/DP_BEX_QUERIES:Queries=0CCMPDATA-

/STDF/QM_AVAILABILITY|Filters=|0SMD_LSID=ST7|0WEEKDAY1=|0SMD_GRTI=|0SMD_GR

DA=|0SMD_LTST=


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Figure 80: DP_DF_TAC configuration gadget

Figure 81: DP_DF_TAC Generated query

Figure 82: DP_DF_TAC Generated query

Legend Query

L1 /STDF/DP_DF_TAC:Metric_Instances=200187782|M=HW

RESSOURCES:MEMORY_USAGE|T=LAST_8_WEEK:WEEK|D=TECH_SYSTEM:ST7|F=SYS_TYPE:A

BAP,PHY_HOST_NAME:VML2254|P=

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4.10 Data Provider /STDF/DP_DVM (Data Volume Management)

The Data Volume Management Data Provider provides access to 4 keys metrics in the data volume management

area.

As a Pre-requisites: setup Solution Manager DVM scenario.

Figure 83: DVM DP: KPI List

This data provider gives you access to calculate:

• Size of achievable objects (MB): Total size of DB data concerned by archiving process. See also Archive

Administration tool in Solution Manager (TCODE SARA).

• Saving potential (MB): Size of DB data that could be potentially archived by applying a given archiving

strategy (prerequisite: configure a DVM saving potential scenario).

• Size of archived data (MB): Size of data archived.

• Size of deleted data (MB): Size of data deleted from the DB.

• Size of ABAP table (MB): Total size of DB data.


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Figure 84: DVM DP: KPI List

Depending on the metric, several filters are possible (see table below): Scenario(s) (DVM saving potential

scenario, dedicated configuration required), product(s), application area(s), technical system(s), archiving

object(s), document type(s). For each filter it is possible to select one value, several values or all values.

Metric Filters

Size of ABAP table (MB)

System, Product, Application Area, Document Type

Size of achievable objects (MB)

Product, Application Area, System, Archiving Object,

Document Type

Saving potential (MB) Scenario, Application Area, System, Archiving

Object, Document Type

Size of archived data (MB)

Archiving

Object,

System

Size of deleted data (MB)

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Figure 85: DVM data provider

Legend Query

Saving potential (MB)

/STDF/DP_DVM:Metrics=Size of ABAP Tables

(MB)|Filters=|Advanced_Filters=|Product=SAP SOLUTION MANAGER

7.1|Application_Area=BW|System=SD7|Document_type=ALE Integration

Technology|Org_Unit=|Table_Name=

Figure 86: DVM DP detail view


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4.11 Data Provider /STDF/DP_MAI_ALERTING

This data provider gives an access to calculate these metrics:

• Number of alerts created (Number of new alerts created during the time period)

• Current number of alerts (Current number of open alerts in the alert inbox during the requested time period)

• Average alert processing duration (min) (Average processing time (in minutes) of open alerts in the alert

inbox during the requested time period)

For these metrics, we have to select the specified tabs and choose the appropriate information:

o Filters

o Managed Object

o Alert Name

o Technical Scenario

o Options

o Managed Object Type

o Category

o Rating

o With incident

PS:

Another tab named "Duration" exists and it applied only with the Current number of alerts metric.

The selected managed object must be compatible with the chosen managed object type, else the DP returns no

data.

Figure 87: Gadget configuration (1)



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The generated query is:

Legend Query

L1 /STDF/DP_MAI_ALERTING:KPI=Counter_Cur|CONTEXT_ID=OTO~ABAP|ALERT=|TECHNICAL_S

CENARIO=|CONTEXT_TYPE=|CATEGORY=|RATING=|Incident=|SEVERITY=|Threshold_unit=Day|

Threshold_value=2 |processor=


PS: In this case, the returned result will show the alerts of the specified managed object that have a duration

(Duration= END_TIME - START_TIME) equal or greater than 2 Days.

4.12 Data Provider /STDF/DP_DF_KPI

The Dashboard Factory KPI are predefined metrics offering best practices IT indicators abstracting the technical

source of the data.

The Metrics are used by the Focused Insights Dashboards.



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Legend Query

Memory

Usage ST7

/STDF/DP_DF_KPI:Category=HW

RESSOURCES|Metric=/STDF/CL_MEMORY_USAGE__1_0|Dim_name=0SMD_LSID|Dim_v

alue=ST7|Period=YESTERDAY:DAY|SLA=|G2Y=|Y2R=|UNIT=|Filters=|0SMD_SHOS=|0SM

D_SPHH=|0SMD_LTST=

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Figure 94: Detail View

4.13 Data Provider /STDF/DP_ITSM

The ITSM data provider gives an access to calculate these KPIs:

• Number of Tickets For ITSM Transactions

• Average Processing Time

• Average Work Effort

• Total Average Work Effort

• Average Number of Status Iterations

• Number of Tickets out of IRT

• Number of Tickets out of MPT

• Number of Open Tickets

• Average deviation from MPT

• Average deviation from IRT

For these metrics, we can filter on :

• Transaction

• Priority

• Business Partner

• Category level

• Status

The following screenshots show an example of the gadget configuration for the Number of Tickets For ITSM

Transactions:


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PS: When selecting a transaction type from the filters Tab, the appropriate lists of category and status are

displayed automatically for the specified transaction.

The generated query is :

Legend Query

Tickets /STDF/DP_ITSM:TYPE=Incidents|KPI=Number of Tickets For ITSM

Transactions|Transaction=SMFG|Priority=3|Business_Partner=|Category_Level_1=|Status

=E0001

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4.14 Data Provider /STDF/DP_CCM

The Custom Code Data Provider provides access to a set of pre-defined CCM KPIs that need to be configured in

the DF Metric Instance editor.

As a Pre-requisites: Metrics have to be created with a webdynpro Wizard to extract the data from the CCLM ad-

hoc reporting tables.

Schedule CCM job (Focused Insights GP setup).

The metric instances can be configured via webdynpro application:

Metric Instance Builder application link:

https://host:port/sap/bc/webdynpro/stdf/wd_mi#

Figure 98: Gadget configuration


Legend Query

CCO STDF/DP_CCM:Metric_Instances=1 |LIVE_COLLECT=TRUE


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Figure 99: CCM DP detail view

4.15 Data Provider /STDF/DP_CRM

The data provider returns the number of objects found on CRM using a chosen saved search created in CRM. It

traits all types of saved searches (i.e. incidents, normal change) and support daily, weekly and monthly

aggregation.

P.S:

The saved search needs to provide the ‘Transaction Type’ in order to get a correct result. Otherwise, the message

‘No transaction Type specified’ appears.

When using the DYNAMIC TABLE renderer, there is a possibility of jump-in to the CRM UI from the link existing in

the OBJECT_ID field showing the result of the query.

The user may affect a drilldown operation on the displayed data using the "Drilldown" tab.

To use the STACK_COLUMN_CHART_2LABEL, we should choose the period and resolution in the way that the

gadget returns one value. (Examples: Today/Day, Last_Month/Month…).

Also, we need to specify a legend like shown below:

Figure 100: Legend

The ‘/’ is required to get a correct display.

We have to be sure that the selected drilldown can be applied on the selected saved search.

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The following screenshots show an example of the gadget configuration for CRM DP:





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4.16 Data Provider /STDF/DP_CALCULATION

This data provider enables the user to affect mathematical operations on the different metrics. These operations

are multiplication, addition, division and subtraction.

In order to use the /STDF/DP_CALCULATION data provider, we have to proceed like shown below:

1. Create two queries. (Select a metric from any Data provider: In this case, we have select /STDF/DP_DF_TAC

and the selected metric is availability)

The generated queries are:

2. Save the created gadget

Figure 104: Detail view (OFT and OTO availability)

3. Select the /STDF/DP_CALCULATION data provider

4. Select an Operand1 (Example: OFT)

5. Select an operator (Example: Add)

5. Select an Operand2 (Example: OTO)


Legend Query

OFT /STDF/DP_DF_TAC:Metric_Instances=200042391|M=AVAILABILITY:AVAILABILITY|T=YE

STERDAY:DAY|D=TECH_SYSTEM:OFT|F=SYS_TYPE:ABAP|P=

OTO /STDF/DP_DF_TAC:Metric_Instances=200044347|M=AVAILABILITY:AVAILABILITY|T=YE

STERDAY:DAY|D=TECH_SYSTEM:OTO|F=SYS_TYPE:ABAP|P=MAXIMUM:MAXIMUM

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Figure 105: Detail view (OFT OTO availability, OTO availability and the sum)

4.17 Data Provider /STDF/DP_GADGET_KPI

In order to use the /STDF/DP_GADGET_KPI data provider, we have to proceed like shown below:

1. Select the data provider ‘/STDF/DP_GADGET_KPI’

2. Add the ID of the appropriate gadgets, the G2Y and the Y2R values

3. Click on “Add query” button

4. Click on ‘’Apply changes’’ button

5. Click on “Save” button

6. Reopen the gadget

7. Click on Create Score button: KPI and score should be created on the configuration application

8. Wait and refresh page to get data

9. Reopen the gadget

10. Select Score renderer for renderer field


Legend Query

SUM /STDF/DP_CALCULATION:Operand1=OFT|Operator=Add|Operand2=OTO


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4.18 Data Provider /STDF/DP_USAGE_ANALYTICS

This data provider gives an access to calculate these metrics:

• Number of views

• Number of users per application

• Number of users

For these metrics, we have to select the specified tabs and choose the appropriate filters:

o Filters

o SolutionID

o UsageID

o Client

Figure 109: Configuration gadget (1)


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4.19 Data provider /STF/DF/DP_ICM

This Data Provider supports the Interface Channel Monitoring scenario.

The following screenshots show an example of configuration for the DP_ICM gadget:

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Legend Query

Averge RFC

Response

Time

/STDF/DP_ICM:metric=ICMON_IFCHANNEL_RFC_RESPONSE_TIME|scenario=SELF

MONITORING~INTER_MON|channel=0050568E9D6F1ED69C82374EDC47C3B6|interface

=|gaps=|aggregation=


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4.20 Data Provider /STDF/DP_EWA

This data provider gives access to the history of EWA data. The user should select the

TABLE_HISTORY_RENDERER as a renderer for a better display.

Figure 115: Gadget configuration

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Rating Mapping: Each color has a specified indication:

Very critical Red

Critical Yellow

OK Green

No rating Green

Other Grey

4.21 Data Provider /STDF/BPO

In order to use the /STDF/DP_BPO data provider, we have to proceed like shown below:

1. Select the data provider '/STDF/DP_BPO'

2. Add the 'Solution'

3. Add the 'Scenario'

4. Add the 'Process'

5. Add the 'Step'

6. Add the 'Key_Figure'

7. Add the 'Metric'

8. Add the 'SID'

9. Click on “Add query” button

10. Click on ‘’Apply changes’’ button



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Legend Query

OFT /STDF/DP_BPO:Solution=051MZfrl7jQHeFMpM2nzD0_051MZfrl7jQHeFMpM2nzD0P|Scen

ario=051MZfrl7jQHeFMpM2nzD0051MZfrl7jQHeFMpM2nzD0P_051MZfrl7kQRqNhbBUVn4

G051MZfrl7jQHeFMpM2nzD0P|Process=051MZfrl7jQHeFMpM2nzD0051MZfrl7jQHeFMpM

2nzD0P_051MZfrl7kQRqO0RGXbnAG051MZfrl7jQHeFMpM2nzD0P|Steps=051MZfrl7jQHe

FMpM2nzD0051MZfrl7jQHeFMpM2nzD0P_051MZfrl7kQRqXP6iz0IEW051MZfrl7jQHeFMp

M2nzD0P|Context_id=0050568E9D6F1EE69BD1FA163FC3321C|Metric=0050568E9D6F1

EE69BD2020B8B407220|SID=

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5 Renderers

5.1 SLR renderer

This Renderer display a Rating (Green, Warning or Red) for each queries defined in the Gadget.

The rating is based on:

1. Target Thresholds for the SLA.

2. Period, Resolution for the SLA.

3. Rating Trend

4. Type of Rating.

Figure 120: SLR renderer

The SLR_Renderer uses ANY Queries defined in the Gadget and compute the SLA Rating based on the following

values:

• Thresholds are taken from the Query String (G2Y and Y2R) or the Gadget configuration: If there is no

Thresholds, the Rating will be Grey.

• Period for the Rating is taken from the gadget period.

o If the Data Provider is of type DP_DF_KPI, the following parameters can be used: Period, Resolution

• Rating Trend is either High Is Good or Low is good depending on the G2Y and Y2R values.

• Rating type is by default AVG. This is based on the Query String parameter SLA.

o Possible values are Sum, Avg, Max or Min

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Figure 121: SLR renderer thresholds

Figure 122: Default threshold: G2Y and Y2Rs

Figure 123: SLR renderer detail view


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5.2 Score Renderer and Gadget KPI

OCC Dashboard is used as graphical editor for Score creation:

It relies on the following concepts:

• A new DP is provided to consume Gadget as KPI.

• A new Renderer is created to renderer Score.

• The graphical creation of a Score is then done in 4 steps:

• Creation and visualization of the “KPI Gadgets” including the different Metrics.

• Creation of “Score Gadget” containing a list of KPI Gadgets by using the DP_KPI_GADGET provider.

• Generation of the Score to collect daily compliancy values from the strategic job.

• Visualization of the Score Gadget by using the Score Renderer.

Figure 124: Score renderer and gadget KPI

Figure 125: Gadget KPI detail view

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5.3 Other Renderers

OCC dashboard allows user to define the renderer type to each data provider used.

Figure 126: Renderer list

5.3.1 Dual Line

Figure 127: Dual Line


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5.3.2 Dual Line-column

Figure 128: Dual Line-column

5.3.3 Alert Table

Figure 129: Alert Table renderer

5.3.4 Table History

Figure 130: Table History renderer

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5.3.5 Dynamic Table

Figure 131: Dynamic Table renderer

Here is an example for the Dynamic Table renderer ''DISPLAY_ATTRIBUTES'':

- Prepare a saved search on the CRM, Go to the Transaction CRM_UI

Figure 132: Results in the CRM UI

- Display all the table columns:


Legend Query

OFT /STDF/DP_CRM:Saved_search=00505683226E1ED6ADC4806152AE7E4B|Filter=|Backlog

=|Drilldown=|


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Figure 132: Detail view (Display all the table columns)

- Select/Edit some columns titles:


Figure 132: Detail view (Select/Edit some columns titles)

- Select/Edit some columns titles, Keep the left attributes with the same behavior:

DISPLAY_ATTRIBUTES= <KEY1> > <Display_name1>, <KEY2> > <Display_name2>,*

Legend Query


=|Drilldown=|DISPLAY_ATTRIBUTES=Guid>GUID CRM,PROCESS_TYPE>Process Type

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The Asterix in column means that we will show all other columns in addition to those with changed names.



Legend Query


=|Drilldown=|DISPLAY_ATTRIBUTES=Guid>GUID CRM,PROCESS_TYPE>Process

Type,PROCESS_TYPE_TXT>Process TXT,OBJECT_ID>Object,OBJECT_TYPE>Object

Type,*


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5.3.6 Dual Bar

Figure 134: Dual Bar

5.3.7 Stack_Column_Chart_2Label

Figure 135: Stack_Column_Chart_2Label

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Here is an example for the Stack_Column_Chart_2Label renderer "OCC_JUMP_IN'':

- Prepare a saved search on the CRM, Go to the Transaction CRM_UI

We have to add the number of the gadget which we want to jump to in the query: |OCC_JUMP_IN=56-671


Figure 136: Configuration gadget

When clicking on the column, a new window is displayed:


Legend Query

OFT /STDF/DP_CRM:Saved_search=00505683226E1ED6AB83E0AEA5906BF5|Filter=|Backlo

g=|Drilldown=partner_fctSDCD0004|OCC_JUMP_IN=56-671


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Here is the displayed window :


5.3.8 Table History Renderer

Figure 139: Table History Renderer

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6 Administration

From dashboard administration page you do all global configuration activities, meaning activities which concern

all dashboard instances:

• Manage folders and dashboards' title

• Enable/Disable dashboards

• Set a dashboard as read-only

You administrate the dashboards from this URL:

https://<solman_host>:<solman_port>/sap/bc/bsp/stdf/dv/admin.html

6.1 Manage Dashboards

“Manage Dashboards” is the first tab of the administration application. From this tab, you can:

Figure 140: Manage Dashboards

Enable or disable a dashboard by clicking on the checkbox on the first column (“Enabled”). A dashboard disabled

remains in the configuration but won’t be displayed. You can decide to show or hide disabled dashboards using

the button “Show/Hide Disabled Items” available on the top right.

Set a dashboard as read-only or editable by clicking on the checkbox on the second column (“Read-only”).


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Quickly rename a folder or a dashboard’s title by entering the title or the dashboard’s title in the proper text fields

and pressing the “Save Dashboards” button.

6.2 Data Providers

In this administration tab you indicate the data providers you want to use. To add a new data provider, press

button "Add Provider" and indicate the exact name of the implementation class. When you save your change, the

corresponding description should be updated automatically if the implementation class is correct, otherwise,

double check the class name.

Figure 141: Data providers

It is also possible to disable a data provider by unchecking the "Enabled" checkbox in the last column. If a data

provider is disabled, it won't be available anymore to create new metric (gadget's settings screen). However, the

existing metrics which use this data provider will continue to work normally. A disabled data provider can be

enabled again by checking the checkbox "Enabled".

Caution: disabled data providers are listed in the table only if the button "Show Disabled Items", available on the

top right, is pressed.

The table below indicates data provider available with OCC SP1:

Data Provider Class Description

/STDF/DP_SYSMON System Monitoring Info cube Data Provider

/STDF/DP_SYSMON_SNAPSHOT System Monitoring Snapshot

/STDF/DP_EEM End-user Experience Monitoring Data Provider

/STDF/DP_EEM_BI End-user Experience Monitoring BI Data Provider

/STDF/DP_BPA Business Process Analytics Data Provider

/STDF/DP_DF SLR Dashboard Data Provider

/STDF/DP_DF_TAC Tactical Dashboard Data Provider

/STDF/DP_BEX_QUERIES Generic Bex Queries Data Provider

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Data Provider Class Description

/STDF/DP_BPA_KPI BPA KPI Data provider

/STDF/DP_CALCULATION Calculation data provider

/STDF/DP_CCM CCM Data Provider

/STDF/DP_CRM STDF Data Provider for CRM

/STDF/DP_EWA Demo data provider

/STDF/DP_DF_KPI DF KPI Data Provider

/STDF/DP_DVM DVM Data Provider

/STDF/DP_GADGET_KPI Data provider for Gadget Score

/STDF/DP_ICM Interface Channel Monitoring Data Provider

/STDF/DP_ITSM Data provider For ITSM

/STDF/DP_MAI_ALERTING Alert Monitoring Data Provider

/STDF/DP_USAGE_ANALYTICS Usage Analytics Data Provider

6.3 Renderers

Figure 142: Renderers

In this administration tab you can add any custom renderer you have implemented. Renderers delivered in

standard doesn't need to be listed here.


Administration

PUBLIC


6.4 Console

Figure 143: Console

In the console you can enter administration commands. To do so, write the command in the bottom text field and

press enter. The command "help" shows the list of available commands together with a help text.

6.5 Configuration

In this tab you can enter global configuration parameters.

92

PUBLIC



Administration

Figure 144: Save Configuration

6.5.1 Authorizations Control

OCC dashboard supports a different control check procedure than the other dashboards.

To restrict access to dashboards, for example, to allow only a few users to edit the dashboards etc. there are three

groups of users with different capabilities:

• ADMIN: setup providers, mass maintenance of dashboards, change configurations, assign user groups

• EDITOR: edit dashboards

• VIEWER: view dashboard

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