Operations Managment Project Proposal

7/23/2019 Operations Managment Project Proposal

1/35

:

HMNox Kmxxjam

Jxxj`jk+N+J`bd}k*

Qbxcbla rn} imxu ymajyex nl ucm aymju x}hhmxx n}y hnkpjlr jle nl

qny`eqbem ymhnalbubnl fny cbx anne jle z}j`bur pyne}hux Qm jym ajblbla knym

jle knym h}xunkmyx ir hnlubl}n}x`r bkpynvbla ucm z}j`bur nf n}y pyne}hux jle

kjblujblbla imxu z}j`bur hnluyn` xrxumk Fny ucbx B qm`hnkm j`` nf n}y mkp`nrmmx

qnydbla bl jle n}uxbem ucm nyajlbwjubnl

N}y pybkjyr anj` bx un pynvbem x}pmybny xmyvbhmx un n}y h}xunkmyx jle

f}``r anbla ucyn}ac bllnvjubvm bemjx N}y jbk bx un pynvbem anne fnne, anne `bfm un

n}y h}xunkmy Bllnvjubnl bx ucm kjbl xuymlauc nf n}y hnkpjlr ir qcbhc qm jym

hnlubl}n}x`r bkpynvbla n}y xujlejyex Qm jym fnh}xbla knym emmp`r nl

h}xunkmy emkjleme pyne}hux ucjux qcr qm jym knym x}hhmxxf}`,

B jk vmyr k}hc p`mjxme nl ucm pmyfnykjlhm nf n}y ymxmjyhc jle

emvm`npkmlu empjyukmlu qcbhc mlji`mx }x un z}bhd`r `j}lhc n}y pyne}hux

_myfnykjlhm nf n}y ymxmjyhc empjyukmlu bx k}hc knym imuumy ucml j`` nucmy

hnkpmubuny hnkpjlbmx Qm jym ji`m un `j}lhc kjlr lmq pyne}hux e}m un bux anne

pmyfnykjlhm

Kjbl`r fnh}xbla nl n}y vbxbnl qm qjlu un im hymjubvm nyajlbwjubnl qbuc

aymju vj`}mx jle ub`` lnq qm cjvm jhcbmvme ucju xujlejye Mkp`nrmmx nf ucm

nyajlbwjubnl jym n}y xuymlauc jle qm cjvm un }ub`bwm ucju xuymlauc B qb`` qm`hnkm

mvmyr pmyxnl nf ucju hnkpjlr qbuc hymjubvm xdb``x qcbhc hjl abvm knym imuumy

bemjx jle mshmme bux bllnvjubvm xdb``x B qb`` qm`hnkm mvmyr nlm qbuc bllnvjubvm

jle xdb``f}` pmyxnlx un im pjyu nf ucju aymju hnkpjlr

Imxu `}hd fny ucm f}u}ym*

KY, JJKBY YJWJ

#_YMXBEMLU & HCBMF MSMH]UBVM NFFBHMY"


2/35

9

KJLJAMKMLU NF UCM HNK_JLR

_YMXBEMLU & HMN NF UCM HNK_JLR

KY, JJKBY YJWJ

#_YMXBEMLU & HCBMF MSMH]UBVM NFFBHMY"

INJYE NF EBYMHUNYX

KY, QJZJX JLQJY

#X,M,V,_ XJ@MX & KDU"

KBXX XCJL+M+WJCYJ

#X,M,V,_ YMXMJYHC & EMXBAL"

KBXX ]FJZ ZJBXMY

#X,M,V,_ Z]J@BUR & BLVMLUNYR HNLUYN@"

HNK_JLR X_NDMX _MYXNL

XCJL+M+WJCYJ


3/35

8

LMQ _YNE]HU @J]LHC _YNGMHU

_YNGMHU EBYMHUNY

QJYEJ RJZNNI

_YNGMHU _MYBNE

Qm cjvm hnkp`mume pynpmy ymxmjyhc nl ucbx bemj jle jfumy

hnkp`mum ymxmjyhc jle h`mjy`r emfblbla ucm h}xunkmy lmmex N}y ymxmjyhc jle

emvm`npkmlu umjk x}aamxume ucju ucmym bx aymju lmme un `j}lhc lmq pyne}hu

imhj}xm nf emkjle nf ucju pyne}hu

Qm cjvm emxbalme j pynpmy ynjekjp nf `j}lhcbla ucju pyne}hu N}y unuj` ubkm

fyjkm nf `j}lhcbla ucju pyngmhu bx 8? ejrx qbucbl qcbhc qm hjl `j}lhc ucju pyne}hu

Qm cjvm xmlu ucm hnpbmx un pyne}hu emxbal, blvmlunyr kjljamkmlu, fbljlhm jle

hnkpjlr msmh}ubvmx

Ymxmjyhc umjk cjx f}``r jppynvm ucm bemj jle x}aamxume ucju bu qb`` im knymimlmfbhbj` fny }x cnq mjy`r qm qb`` `j}lhc ucm pyngmhu un hjpu}ym ucm vjhjlu kjydmu


4/35

5

_YNGMHU KJLJAMKMLU UMJK

_YNGMHU EBYMHUNY

QJYEJ RJZNNI

EMXBALM MLAMLBMY

XJEBJ A]@@

HCBMF FBLJLHBJ@ NFFBHMY

LJXBY DCJL

BLVMLUNYR KJLJAMY

YJIBJ KJLWNNY

F@NNY N_MYJUBNLX KJLJAMY

WJBLJI LJEMMK

HCBMF Z]J@BUR HNLUYN@

JJKBY XJBF+]@@JC

KJLJAMY Z]J@BUR JXX]YJLHM

IJIMY X]@UJL

KJYDMUBLA KJLJAMY

XJBF+]Y+YMCKJL

X]__@R HCJBL KJLJAMY

]XKJL ]@ CJZ


5/35

=

Lmxu` Cbxunyr

Ucm xunyr imablx bl :361, qcml Cmlyb Lmxu` emvm`npme j ijir fnyk}`j ucju

xjvme j hcbè!x `bfm jle kjydme ucm imabllbla nf Lmxu`!x emhjemx+nè hnkkbukmlu un

l}uybubnl Bl ucm :5? rmjyx xblhm ucml, ucmr cjvm mspjleme jyn}le ucm qnyè jle

emvm`npme j yjlam nf pyne}hux emxbalme un x}bu mvmyr ujxum, lmme jle h}ù}yj`

pymfmymlhm Ucmby ebxublhubvm xmj` bx ymhnalbwme mvmyrqcmym jx j a}jyjlumm nf z}j`bur

jle cmjùcf}`lmxx

Lmxu` _jdbxujl Cbxunyr

Lmxu` _jdbxujl

Lmxu` cjx imml xmyvbla _jdbxujlb hnlx}kmyx xblhm :233, qcml ucmby pjymlu hnkpjlr, ucm

Xqbuwmy`jle+ijxme Lmxu` XJ, fbyxu jhz}byme j xcjym bl Kb`dpjd @ue

Unejr ucmr jym f}``r blumayjume bl _jdbxujlb `bfm, jle jym ymhnalbwme jx pyne}hmyx nf xjfm,

l}uybubn}x jle ujxur fnne, jle `mjemyx bl emvm`npbla jle }p`bfubla ucm hnkk}lbubmx bl qcbhc ucmr

npmyjum Lmxu` _jdbxujl mlx}ymx ucju ucmby pyne}hux jym kjem jvjb`ji`m un hnlx}kmyx qcmymvmy bl

ucm hn}luyr ucmr kbacu im Hnlvmlbmlhm bx ju ucm cmjyu nf ucm Lmxu` pcb`nxnpcr, jle ucmby jbk bx

un iybla pyne}hux un pmnp`m!x ennyxumpx

J Cbxunyr nf Xmyvbhm

Bl `blm qbuc ucm pjymlu hnkpjlr!x a`nij` pcb`nxnpcr, Lmxu` bx pyn}e nf ucmby hnkkbukmlu

un mshm``mlhm bl pyne}hu xjfmur, z}j`bur, jle vj`}m Ucmby pyne}hux hjumy un c}kjl lmmex, jle

Lmxu` bx jhubvm bl ucm hnkk}lbubmx ucmr xmyvm


6/35

6

Fynk xpymjebla jqjymlmxx jin}u l}uybubnl jle qm``lmxx un ebaabla qm``x bl ucm Ucjy

Emxmyu jle x}hhnybla mjyucz}jdm vbhubkx, ucmr jym hnkkbuume un xmyvbla ucm hn}luyr jle bux

pmnp`m

Ucm hnlx}kmy!x vnbhm bx dmr un Lmxu` _jdbxujl!x vbxbnl jle qnydbla Qcmucmy rn} `bvm bl

ucm ymknumxu vb``jam ny ucm kmuynpn`bx nf Djyjhcb, ucmby hnlx}kmy xmyvbhmx umjk xujlex ymjer un

`bxuml un rn}y hnlhmylx jle pynvbem jlxqmyx jin}u ucmby pyne}hux jle a}bejlhm nl kjuumyx nf

cmj`uc jle qm``lmxx

Hnym vj`}mx

N}y hnym vj`}mx jym jx fj``nqx,

Jib`bur un ymjhu z}bhd`r un kjydmu hnlebubnlx

Jib`bur un ujb`ny ucm pyne}hu jhhnyebla un kjydmu

Umjk qnyd

_bnlmmyx & bllnvjunyx

Hnlubl}n}x mjylbla

Hymjubla `nla umyk xcjyme vj`}m


7/35

1

KBXXBNL XUJUMKMLU

Lmxu`m bx emebhjume un pynvbebla ucm imxu fnnex un pmnp`m ucyn}acn}u ucmby ejr,

ucyn}acn}u ucmby `bvmx, ucyn}acn}u ucm qnyè, qbuc n}y }lbz}m mspmybmlhm nf jlubhbpjubla

hnlx}kmyx lmmeox jle hymjubla xn`}ubnlx, lmxu`m hnluybi}umx un rn}y qm``+imbla jle

mlcjlhmx rn}y z}j`bur nf `bfm

VBXBNL JLE XUYJUMAR

Ucm Lmxu` a`nij` vbxbnl bx un im ucm `mjebla cmjùc, qm``lmxx, jle L}uybubnl Hnkpjlr bl ucm

qnyè Lmxu` _jdbxujl x}ixhybimx f}``r un ucbx vbxbnl Bl pjyubh}`jy, ucmr mlvbxbnl un4

@mje j erljkbh knubvjume jle pynfmxxbnlj` qnydfnyhmpyn}e nf bux cmybujam jle i}``bxc

jin}u ucm f}u}ym

Kmmu ucm l}uybubnlj` lmmex nf hnlx}kmyx nf j`` jam ayn}px fynk blfjlhr un nè jam, fynk

l}uybubnl un p`mjx}ym, ucyn}ac jl bllnvjubvm pnyufn`bn nf iyjleme fnne jle imvmyjam

pyne}hux nf ucm cbacmxu z}j`bur

Em`bvmy xcjymcnèmy vj`}m ucyn}ac pynfbuji`m `nla+umyk aynquc, qcb`m hnlubl}bla un p`jr

j xbalbfbhjlu jle ymxpnlxbi`m yn`m bl ucm xnhbj`, mhnlnkbh jle mlvbynlkmluj` xmhunyx nf ucm

hn}luyr

Lmxu` cjx pynfbuji`m jle ebvmyxbfbme cbac z}j`bur fnne jle imvmyjam pyne}hu pnyufn`bn,

em`bvmybla 6?75?$ jevjlujam un hnlx}kmyx, jvjb`ji`m jhynxx j`` xj`mx hcjllm`x

Lmxu` iyjlex jym ucm pymfmyyme hcnbhm bl ucmby hjumanybmx Hnlx}kmy blxbacu eybvmx j``

jxpmhux nf ucmby kjydmubla jle hnkk}lbhjubnl mffnyux

Ucmby hnkk}lbhjubnlx un ucm hnlx}kmy jym ym`mvjlu, h}uubla+meam, jle jecmym un ucm

cbacmxu xujlejyex nf ymxpnlxbi`m hnkk}lbhjubnl

Lmxu` Hnkpjlr bx xmml jx ucm Ln : hjymmy emxubljubnl fny uj`mlume, knubvjume jle

jkibubn}x pynfmxxbnlj`x


8/35

3

Ucmby ymx}ù+nybmlume nyajlbwjubnlj` xuy}hu}ym mlx}ymx mffmhubvm hnkk}lbhjubnl jle

mkpnqmyme xm`f+kjljamkmlu

Lmxu` kb`d hn``mhubnl jle jayb xmyvbhmx qb`` hnlubl}m un p`jr ucm pybkjyr yn`m bl

emvm`npkmlu nf ucm ejbyr xmhuny bl y}yj` _jdbxujl

Ucmby pynjhubvm bllnvjubnl jle ymlnvjubnl h}ù}ym bx ucm dmr un ucmby x}hhmxx bl ucm

kjydmup`jhm

F}``r blumayjume xrxumkx #Lmxu` _jdbxujl, x}pp`bmyx, h}xunkmyx" mlx}ym mffbhbmlu i}xblmxx

pynhmxxmx

Lnl+xuyjumabh jhubvbubmx jle pyne}hux jym n}uxn}yhme ny ebxhnlubl}me

KJYDMU HNLEBUBNL

_jdbxujl bx j ucbye qnyè hn}luyr ucmymfnym bux kjydmu bx lnu j xuji`m nlm Ucbx pynpnxj` bx

pympjyme qcml blf`jubnljyr hnlebubnlx bl _jdbxujlb kjydmu qmym lnu ucju xmvmym, ucmymfnym ucbx

ympnyu xcn}è im vbmqme bl hnlumsu nf ucm kjydmu hnlebubnlx qcbhc qmym pymvjb`bla bl G}`r 9??3 ,

E}ybla ucm pjxu nlm emhjem _jdbxujlb pmnp`m anu ybhc e}m un k}hc pybvjubwjubnl jle

fnymbal blvmxukmlu, hn}p`me qbuc pynpmyur jle xunhd mshcjlam innk Lnq pmnp`m cjvm knlmr un

xpmle jle ucmby jffnyejib`bur cjx blhymjxme eyjkjubhj``r Ucmymfnym lmxu`m j`xn bluyne}hme kjlr

iyjlex dmmpbla bl kble ucm pmy hjpbuj p}yhcjxbla pnqmy, jle xmu ucmby pybhmx ju j pymkb}k xblhm

pmnp`m cjvm uy}xu bl lmxu`m ucmymfnym lmxu`m bx mjylbla anne pynfbux bl _jdbxujl

Imxbemx ucm blhymjxm bl pmy hjpbuj p}yhcjxbla pnqmy, jqjymlmxx blhymjxme jknla pmnp`m

nf _jdbxujl ymajyebla un ucm cmjùc bxx}mx _mnp`m jym lnq cmjùc hnlxhbn}x qcbhc cm`pme lmxu`mun f`n}ybxc bl _jdbxujl


9/35

2

NYAJLBWJUBNLJ@ HCJYU

INJYE NF

EBYMHUNYMX

_YMXBEMLU &

HMN

XJ@MX &

YMXMJYHC EM_

XJ@MX

EM_JYUKMLU

YMXMJYHC &

EMVM@N_KMLU

_YNE]HU

EMXBAL EM_

FBLJLHM EM_

BLVMLUNYR

HNLUYN@ EM_

F@NNY

N_MYJUBNL EM_

Z]J@BUR

HNLUYN@ EM_

Z]J@BUR

JXX]YJLHM EM_

KJYDMUBLA EM_

X]__@R HCJBL

EM_


10/35

:?

XJ@MX & YMXMJYHC EMVM@N_KMLU EM_JYUKMLU

XJ@MX EM_JYUKMLU

#Kmkimy jle ucmym emxbaljubnl"

E}ubmx & Ymxpnlxbib`bubmx nf xj`mx Empjyukmlu

Xj`mx empjyukmlu hnlxbxux nf fn``nqbla pmyxnllm`4

XJ@MX KJLJAMY

JXXBXUJLU XJ@MX KJLJAMY

:, E}ubmx nf Xj`mx Kjljamy #K}cjkkje Bkyjl"

Emvm`npbla xj`mx xuyjumabmx, anj`x jle p`jlx

Ymvbmqbla xj`mx blfnykjubnl inuc cbxunybhj` jle h}yymlu

Fnymhjxubla fny xmlbny kjljamkmlu

@nndbla ju hnkpmubunyx jle mvj`}jubla xuyjumabmx un hnkpmum

Xj`mx kmmublax jle xj`mx hj``x qbuc umjk kmkimyx

Kmjx}ybla ymx}`ux

9, E}ubmx nf jxxbxujlu xj`mx kjljamy #Fjbxj` Xcjcwje"

Un hn``mhu ejuj jin}u pnumlubj` xj`mx kjydmu

Un yma}`jy`r ympnyu cbx pynaymxx un ucm xj`mx kjljamyUn x}aamxu jle bkp`mkmlu qjrx & umhclbz}mx nf xm``bla ucm lmq pyne}hu un ucm

h}xunkmyx


11/35

::

YMXMJYHC EM_JYUKMLU


E}ubmx & Ymxpnlxbib`bubmx nf Ymxmjyhc Empjyukmlu

Ymxmjyhc empjyukmlu hnlxbxux nf fn``nqbla pmyxnllm`4

YMXMJYHC KJLJAMY

YMXMJYHC JXXBXUJLU KJLJAMY

:, E}ubmx nf Ymxmjyhc kjljamy #Jrmxcj Jxacjy"

Un knlbuny ucm hnle}hubla nf x}yvmrx ymajyebla ucm msbxumlhm nf lmq pyne}hu emkjle

Un jlj`rwm ucyn}ac ymxmjyhc umhclbz}mx ucm x}buji`m pyne}hu fmju}ymx un im jeeme un ucm

lmq pyne}hu

Un nvmyj`` kjljam ucm qnyd nf jxxbxujlu ymxmjyhc kjljamy

Un ymxmjyhc qcbhc pynhmxxmx qb`` im ucm npubkj` nlm fny pyne}hu emvm`npkmlu jle

kjl}fjhu}ybla

9, E}ubmx nf Jxxbxujlu Ymxmjyhc Kjljamy #Qjyej Rjznni"

Un hnle}hu ucm ymxmjyhc x}yvmrx bl ucm kjydmu ymajyebla ucm jhhmpujib`bur nf ucm lmq

pyne}hu

Un ajucmy nucmy ymxmjyhc ejuj fynk k}`ubp`m xn}yhmx `bdm Anvmylkmlu p}i`bxcme ympnyux,

kjydmu xujubxubhx muh


12/35

:9

_YNE]HU EMXBAL EM_JYUKMLU


_yne}hu emxbalmy

_yne}hu emxbal fmjxbib`bur kjljamy

_yne}hu emxbal jppynvj` kjljamy

Hnxu jlj`rxu

:,_yne}hu emxbalmy #Xjebj A}``"

_yne}hu emxbalmy qb`` hymjum ucm }xmy+hmlumyme emxbal nf j pyne}hu jle qb`` jee

blaymebmlux bl ucm pyne}hu jhhnyebla un vnbhm nf h}xunkmy

Ucm pyne}hu emxbalmy fn``nqx xmybmx nf xumpx ucnxm jym qybuuml }lemy jx7

: Emxbalbla jle pynunurpbla

9 Kbsbla nf blaymebmlux qbuc ebffmymlu z}jlububmx

8 _ym pyne}hubnl emxbal

5 Emxbal e}ybla pyne}hubnl

= _nxu pyne}hubnl emxbal

6 Ymemxbal

Kjgny blaymebmlux bl ucm pyne}hu jym7

Nyjlam g}bhm

Hbuybh jhbe

Xj`u

Lju}yj` jle Jyubfbhbj` f`jvnyx

Kj`bh jhbe

Xneb}k jxhynijum

Jxpjyujkm

Jhmx}`fjkm pnujxxb}k

Rm``nq = jle rm``nq 6

_mhubl

X}hyj`nxm


13/35

:8

Fny ucm p}ypnxm nf pyne}hu emxbal, qm qb`` }xm cn}xm nf z}j`bur kjuybs un hnlvmyu

h}xunkmy vnbhm bm x}ajy fymm hjyinljume nyjlam eybld blun umhclbhj` xpmhbfbhjubnlx, kmjlx

bl ucm qnyex nf mlablmmyx

9, _yne}hu emxbal fmjxbib`bur kjljamy #K}cjkkje Gjvme"

Hcmhd ucm fmjxbib`bur jhhnyebla un cbx mspmybmlhm jle mspmyubxm Ucm emumykbljubnl

jle xpmhbfbhjubnl nf ucm pjyux nf j pyne}hu jle ucmby blumyym`jubnlxcbp xn ucju ucmr imhnkm j

}lbfbme qcn`m Ucm emxbal k}xu xjubxfr j iynje jyyjr nf ymz}bymkmlux bl j hnlebubnl nf

ij`jlhme mffmhubvmlmxx J pyne}hu bx emxbalme un pmyfnyk j pjyubh}`jy f}lhubnl ny xmu nf

f}lhubnlx mffmhubvm`r jle ym`bji`r, un im mhnlnkbhj``r kjl}fjhu}yji`m, un im pynfbuji`r

xj`ji`m, un x}bu ucm p}ypnxmx jle ucm juubu}emx nf ucm hnlx}kmy, jle un im e}yji`m, xjfm, jle

mhnlnkbhj` un npmyjum Fny blxujlhm, ucm emxbal k}xu ujdm blun hnlxbemyjubnl ucm pjyubh}`jy

kjl}fjhu}ybla fjhb`bubmx, jvjb`ji`m kjumybj`x, dlnq+cnq, jle mhnlnkbh ymxn}yhmx nf ucm

kjl}fjhu}ymy Ucm pyne}hu kjr lmme un im pjhdjame4 }x}j``r bu qb`` j`xn lmme un im xcbppme

xn ucju bu xcn}è im `bacu bl qmbacu jle xu}yer nf hnlxuy}hubnl Ucm pyne}hu xcn}è jppmjy

xbalbfbhjlu, mffmhubvm, hnkpjubi`m qbuc ucm h}ù}ym, jle jppmjy un im qnyuc knym ucjl ucm

pybhm

8, _yne}hu emxbal jppynvj` kjljamy #Zjì+M+Jijxx"

Ymhmbvmx emxbal jle bux fmjxbib`bur nf pyne}hu fynk ym`mvjlu kmkimyx, Hnlujhu un

kjl}fjhu}ybla jle mlablmmybla empjyukmlu fny f}yucmy jppynvj` jle j`xn fny ymhubfbhjubnl

nf jlr ebxhympjlhr bl emxbal ymz}bymkmlux
http://www.answers.com/topic/interrelationshiphttp://www.answers.com/topic/durablehttp://www.answers.com/topic/sturdyhttp://www.answers.com/topic/sturdyhttp://www.answers.com/topic/durablehttp://www.answers.com/topic/interrelationship


14/35

:5

5 Hnxu jlj`rxu #Xjebj dbyjl"

Mxubkjumx hnxu fny pyne}hu fny pyne}hubnl empjyukmlu4

Ymh}yybla pyne}hubnl hnxu ; pyne}hubnl `jiny $ ebymhu kjumybj`x $ pynhmxx hnxux $ nvmycmje

$ n}uxbem pynhmxxblaLnl+ymh}yybla hnxux ; emvm`npkmlu hnxux $ unn`bla

_yne}hu hnxux ; Ymh}yybla pyne}hubnl hnxux $ j``nhjume lnl+ymh}yybla hnxux

_yne}hu pybhm ny jhz}bxbubnl hnxux ; _yne}hu hnxux $ xm``bla, amlmyj` & jekblbxuyjubvm

$ qjyyjlur hnxux $ pynfbu

@bfm hrh`m hnxux ; Jhz}bxbubnl hnxux $ nucmy ym`jume hjpbuj` hnxux $ uyjblbla hnxux $

npmyjubla hnxux $ x}ppnyu hnxux $ ebxpnxj` hnxux

J emxbal un hnxu jppynjhc hnlxbxux nf ucm fn``nqbla m`mkmlux7

Jl }lemyxujlebla nf h}xunkmy jffnyejib`bur ny hnkpmububvm pybhbla ymz}bymkmlux ir

ucm dmr pjyubhbpjlux bl ucm emvm`npkmlu pynhmxx4

Mxuji`bxckmlu jle j``nhjubnl nf ujyamu hnxux enql un j `mvm` nf ucm cjyeqjym qcmym

hnxux hjl im mffmhubvm`r kjljame4

Hnkkbukmlu ir emvm`npkmlu pmyxnllm` un emvm`npkmlu i}eamux jle ujyamu hnxux4

Xujib`bur jle kjljamkmlu nf ymz}bymkmlux un ij`jlhm ymz}bymkmlux qbuc

jffnyejib`bur jle un jvnbe hymmpbla m`majlhm4

Jl }lemyxujlebla nf ucm pyne}hu!x hnxu eybvmyx jle hnlxbemyjubnl nf hnxu eybvmyx bl

mxuji`bxcbla pyne}hu xpmhbfbhjubnlx jle bl fnh}xbla juumlubnl nl hnxu yme}hubnl4

_yne}hu hnxu knem`x jle `bfm hrh`m hnxu knem`x un pyngmhu hnxux mjy`r bl ucm

emvm`npkmlu hrh`m un x}ppnyu emhbxbnl+kjdbla4

Jhubvm hnlxbemyjubnl nf hnxux e}ybla emvm`npkmlu jx jl bkpnyujlu emxbal pjyjkmumy

jppynpybjum`r qmbacume qbuc nucmy emhbxbnl pjyjkmumyx4

Hymjubvm msp`nyjubnl nf hnlhmpu jle emxbal j`umyljubvmx jx j ijxbx fny emvm`npbla

`nqmy hnxu emxbal jppynjhcmx4


15/35

:=

Jhhmxx un hnxu ejuj un x}ppnyu ucbx pynhmxx jle mkpnqmy emvm`npkmlu umjk

kmkimyx4

]xm nfvj`}m jlj`rxbx . f}lhubnl jlj`rxbx jle bux emybvjubvmx #ma, f}lhubnl jlj`rxbx

xrxumk umhclbz}m" un }lemyxujle mxxmlubj` pyne}hu f}lhubnlx jle un bemlubfr

f}lhubnlx qbuc j cbac hnxu un f}lhubnl yjubn fny f}yucmy hnxu yme}hubnl4

Jpp`bhjubnl nfemxbal fny kjl}fjhu}yjib`bur pyblhbp`mx jx j dmr hnxu yme}hubnl ujhubh4

Kmjlblaf}` hnxu jhhn}lubla xrxumkx }xbla hnxu umhclbz}mx x}hc jx jhubvbur+ijxme

hnxubla #JIH" un pynvbem bkpynvme hnxu ejuj4

Hnlxbxumlhr nf jhhn}lubla kmucnex imuqmml hnxu xrxumkx jle pyne}hu hnxu knem`x

jx qm`` jx pmybnebh vj`bejubnl nf pyne}hu hnxu knem`x4 jle

Hnlubl}n}x bkpynvmkmlu ucyn}ac vj`}m mlablmmybla un bkpynvm pyne}hu vj`}m nvmy

ucm `nlamy umyk
http://www.npd-solutions.com/va.htmlhttp://www.npd-solutions.com/va.html#anchor6984061http://www.npd-solutions.com/va.html#anchor6984061http://www.npd-solutions.com/dfm.htmlhttp://www.npd-solutions.com/dfm.htmlhttp://www.npd-solutions.com/va.html#anchor6984061http://www.npd-solutions.com/va.html#anchor6984061http://www.npd-solutions.com/va.html#anchor6984061http://www.npd-solutions.com/va.html


16/35

:6

Fbljlhm Empjyukmlu


HCBMF FBLJLHM NFFBHMY

XMLBNY FBLJLHM XRXUMK KJLJAMY

JHHN]LU KJLJAMY

FBLJLHM KJLJAMY

Kjgny e}ubmx nf fbljlhm empjyukmlu

Ucm Fbljlhm Empjyukmlu x}ppnyux ucm fbyk nl j ejr un ejr ijxbx un jxxbxu bl ucm

em`bvmyr nf ucm i}xblmxx p`jl, ljubnlj` jle `nhj` pybnybubmx jle hnypnyjum nigmhubvmx

Xpmhbfbhj``r, ucm pyblhbpj` e}ubmx jle ymxpnlxbib`bubmx nf ucm Fbljlhm Empjyukmlu jym jx

fn``nqx7

Un x}ppnyu un ucm fbyk bl xmh}ybla fbljlhbj` ij`jlhm qcbhc qb`` blh`}em ucm emumykbljubnl

jle mxuji`bxckmlu nf hjxc ym`mjxbla mffbhbmlhr xjvblax ymz}byme un mlx}ym fbljlhbj`

ij`jlhm jle un jevbxm ucm fbyk nl xuyjumabh jle npmyjubnlj` kjuumyx ym`jubla un fbljlhm

Un hnluybi}um un ucm npmyjubnlj` jle i}xblmxx p`jllbla jhubvbubmx nf ucm fbyk

Un emvm`np jle ymvbmq fbljlhbj` xrxumkx, pynhme}ymx jle hnluyn`x un mlx}ym ucju ucm

i}eamujyr, jhhn}lubla, blhnkm jle mspmlebu}ym xrxumkx npmyjum mffbhbmlu`r un ucm cbacmxu

pynfmxxbnlj` xujlejyex

Un p`jr j dmr yn`m bl ucm blumypymujubnl nf ljubnlj` pn`bhbmx jle pyjhubhmx bl jxxmxxbla ucm

fbljlhbj` ybxdx jle bkpjhu nf ucm bkp`mkmlujubnl nf ucmxm pn`bhbmx

Un amlmyjum ucm fbljlhbj` ymxn}yhmx fny ucm lmq pyne}hux


17/35

:1

EM_JYUKMLUJ@ CBMYJYHCR

Hcbmf Fbljlhm Nffbhmy #HFN"

Xmlbny Fbljlhm Xrxumk Kjljamy Jhhn}lu Kjljamy #JK"

Fbljlhm Kjljamy

Lnq qm qb`` ebxh}xx ucm kjgny e}ubmx nf ucm Hcbmf Fbljlhm nffbhmy, Jhhn}lu kjljamy, xmlbny

fbljlhm xrxumk kjljamy jle fbljlhm kjljamy

:, HCBMF FBLJLHM NFFBHMY #K}cjkkje Ljxby Dcjl"

Ucm Hcbmf Fbljlhbj` Nffbhmy #HFN" qb`` ebymhu ucm nyajlbwjubnlx fbljlhbj` p`jllbla jle

jhhn}lubla pyjhubhmx jx qm`` jx bux ym`jubnlxcbp qbuc `mlebla blxubu}ubnlx Ucm HFN qb`` pynvbem

ebymhubnl fny ucm fbljlhbj` npmyjubnlx nf ucm hnkpjlr, x}ixbebjybmx, jle pyngmhux blh`}ebla inuc

uymjx}yr jle jhhn}lubla f}lhubnlx

E}ubmx jle ymxpnlxbib`bubmx

Nvmyxmmx jle ebymhux uymjx}yr, i}eamubla, j}ebu, ujs, jhhn}lubla, p}yhcjxbla, ymj` mxujum,

`nla yjlam fnymhjxubla, jle blx}yjlhm jhubvbubmx fny ucm nyajlbwjubnl

Ebymhux jle hnnyebljumx ucm mxuji`bxckmlu nf i}eamu pynayjkx

Jppyjbxmx ucm nyajlbwjubnlx fbljlhbj` pnxbubnl jle bxx}mx pmybnebh ympnyux nl

nyajlbwjubnlx fbljlhbj` xujib`bur, `bz}bebur, jle aynquc


18/35

:3

Jlj`rwmx, hnlxn`bejumx, jle ebymhux j`` hnxu jhhn}lubla pynhme}ymx unamucmy qbuc nucmy

xujubxubhj` jle yn}ublm ympnyux

Jlj`rwmx jhhn}lubla pyjhubhmx bkpjhubla f}lhubnlj` ayn}px jle ucm qcn`m nyajlbwjubnl,

jle emumykblm ucmby fbljlhbj` bkpjhu

Hnkk}lbhjumx fbljlhbj` p`jlx, pn`bhbmx jle umhcln`nar uymlex ucyn}acn}u ucm nyajlbwjubnl,

blh`}ebla kjljamkmlu ayn}px jle pynfmxxbnlj` xujff

9 XMLBNY FBLJLHM XRXUMK KJLJAMY #Kjyrjk Dcj`be"


Kjljamx jle x}ppnyux ucm emvm`npkmlu, uyjhdbla, jle bkp`mkmlujubnl nf pynhmxx

mffbhbmlhbmx jle umhcln`nar pyngmhux nl j ljubnlj` `mvm`

Mlx}ymx ucju j`` pyngmhu jle pynhmxx mlcjlhmkmlux jym bl hnkp`bjlhm qbuc jhhmpuji`m

jhhn}lubla pyjhubhmx jle jpp`bhji`m blumylj` jle msumylj` pn`bhbmx jle yma}`jubnlx

Ajucmyx blfnykjubnl fynk blumylj` jle msumylj` xn}yhmx ym`jume un lmmeme pynhmxx

mlcjlhmkmlux jle umhclbhj`.xnfuqjym mffbhbmlhbmx

Ymhnkkmlex un xmlbny kjljamkmlu nl mlcjlhmkmlux.jeebubnlx.hcjlamx nl j qbem

vjybmur nf umhclbhj`, xnfuqjym jle.ny pynhmxx+ym`jume pyngmhux Kjljamx ucm pyngmhu#x"

fynk bemj un bkp`mkmlujubnl

8 JHHN]LU KJLJAMY #K}cjkkje Xjimm` Fjycjl"

Ucm Jhhn}lu Kjljamy #JK" bx ymxpnlxbi`m fny j`` jxpmhux nf ucm ymxpnlxm, blh`}ebla

emvm`npbla blxuj``jubnl nigmhubvmx jle kjljabla j`` pynayjk yn``+n}u npmyjubnlx


Xujib`bwm ucm fbyk ir mlx}ybla `bfm xjfmur jle kjljabla ymxn}yhmx mffbhbmlu`r jle hnxu

mffmhubvm`r


19/35

:2

Emumykblm fbyk nigmhubvmx jle xuyjumar un jhcbmvm ucm nigmhubvmx

Jppynvm ucm bkp`mkmlujubnl nf j fbyk qybuuml Jhubnl _`jl

Kjdm jxx}ym ucju j`` ucm jhhn}lubla pynhme}ymx jym jhhnyebla un blumyljubnlj`

jhhn}lubla xujlejyex

Kjdm ucm hnxu jlj`rxbx nf ucm lmq pyne}hu

Kjdm ucm i}eamux fny fnymhjxubla ucm xj`mx

Nvmyxmm knluc`r jhhn}lubla ymxpnlxbib`bubmx

Kjljam ubkm`r jle jhh}yjum knluc`r h`nxblax

F}lhubnl jx j ijhd}p un ucm Fbljlhbj` Jlj`rxu bkp`mkmlubla hcjlamx un fbljlhbj`

knem`x bx lmmeme

Xpmhbj` _yngmhux jx ymz}mxume ir ucm Hnluyn``my jle HFN

5 FBLJLHM KJLJAMY #X}kyj Qjyxb"


Hymjumx fbljlhbj` knem`x jle xpymjexcmmux, jxxmki`mx jle kjlbp}`jumx fbljlhbj` jle

npmyjubnlj` ejuj, jle emvm`npx qybuuml jle ayjpcbhj` ympnyux4 qnydx qbuc xrxumkx+

jekblbxuyjubnl umjkx un emvm`np ympnyux, z}mybmx, jle nucmy ejuj msuyjhubnl unn`x

Hnle}hux xpmhbj` jlj`rxmx nl fbljlhbj` jle kjljamkmlu bxx}mx jx jxxbalme4 pympjymx

ympnyux hnvmybla hnkp`ms fbljlhbj` jle pmyfnykjlhm bxx}mx fny j qbem vjybmur nf

j}ebmlhmx, blh`}ebla kjljamkmlu, ucm Injye, jle ucm amlmyj` p}i`bh

Emvm`npx jle bkp`mkmlux empjyukmluj` fbljlhbj` pn`bhbmx, pynhme}ymx, jle pmyfnykjlhm

xujlejyex ym`jume un pybkjyr jxxbalkmlux4 hnnyebljumx qbuc nucmy empjyukmlux un mxuji`bxc

jppynpybjum hnyymxpnlebla Ebxuybhu+`mvm` pn`bhbmx

_ympjymx pynayjk jymj pn`bhr jle pynhme}ym j`umyljubvmx jle ymhnkkmlejubnlx4 emvm`npx

jppynpybjum xrxumkx un bkp`mkmlu ymhnkkmlejubnlx

Xmyvmx jx pyngmhu kjljamy fny jxxbalme pyngmhux


20/35

9?

BLVMLUNYR EM_JYUKMLU


E}ubmx & ymxpnlxbib`bubmx nf blvmlunyr empjyukmlu

:, _yne}hubnl Empu, hnluyjhuny #Yjibj Kjlwnny"

Amuubla blfnykjubnl fynk pyne}hubnl empjyukmlu jin}u emxbyme yjq kjumybj`, z}jlubur,

z}j`bur, pybhbla jle ubkm pmybne qbucbl qcbhc un kjdm blvmlunyr jvjb`ji`m fny pyne}hubnl

9 X}pp`bmy hnluyjhuny #Zjkmy Jiijx Xcjc"

Abvbla nyemyx un ucm msumylj` x}pp`bmyx fny niujblbla ymz}byme kjumybj` jhhnyebla un ucm

xpmhbfbhjubnlx ymajyebla z}jlubur, z}j`bur, pybhm, hnkkbxxbnl, `mje ubkm, `nabxubhx `njebla jle

}l`njebla umykx

8, Fbljlhm Empu, hnluyjhuny #Wncjbi Cjxxjl"

X}ikbuubla ucm ymhmbpux jle vn}hcmyx un ucm fbljlhm empjyukmlu, vmybfrbla ucm uyjlxjhubnlx

jle amuubla hjxc fynk fbljlhm empjyukmlu bl nyemy un kjdm pjrkmlux #ucyn}ac x}pp`bmy

hnlujhuny" un msumylj` x}pp`bmyx jle kmmubla nucmy mspmlebu}ymx

5, _crxbhj` blxpmhuny #X}kjbyj Djlqj`"

_crxbhj``r dmmpx ucm hcmhd jle ij`jlhm nf blhnkbla jle n}uanbla xunhd j`nla qbuc

emumykblbla ucm z}jlubur jle z}j`bur niujblme jle pmyfnykx nvmyj`` blxpmhubnl ymxpnlxbib`bubmx

=, Hjye Kjblujblmy #Wb``m C}kj"

Kjljam blvmlunyr hjye xrxumk ymajyebla blhnkbla jle n}uanbla nf blvmlunyr jle

pynvbebla blfnykjubnl un pyne}hubnl empjyukmlu nf }xme jle }l}xme blvmlunyr


21/35

9:

F@NNY N_MYJUBNLX EM_JYUKMLU


F`nny Kjljamy

Jxxbxujlu Kjljamy

F`nny _`jl X}pmyvbxny

Jxxbxujlu X}pmyvbxny

Ymxpnlxbib`bubmx nf F`nny+Npmyjubnl Umjk

Emvm`np h`mjy jle jhh}yjum gni mxubkjum

Xhcme}`bla

Knlbuny x}i+nyebljumx

Kjljam qnyd bl _ynhmxx

Blxpmhu xmyvbhmx jle fblj` qj`d ucyn}ac

_yne}hubnl

Gni enh}kmlujubnl

Uyjbl _yne}hubnl _myxnlj`

Juumle VB_ kmmubla

Mspmlxm hnluyn`

@mje, kjljam jle emvm`np fynlu `blm x}pmyvbxny

Mvj`}jum ucm vj`}m xuymjk

Uyr un m`bkbljum lnl+vj`}m jeeme xumpx bl pynhmxx

Bu bx ymxpnlxbi`m fny nvmyxmmbla ucm ejr un ejr npmyjubnlx

_ynvbem nvmyj`` kjljamkmlu nf ucm nlanbla _yneh}ubnl blh`}ebla blvmlunyr, hnluyn`,

Mz}bpkmlu Kjblumljlhm, Hj`biuyjubnl, Xcbppbla, jle Z}j`bur Hnluyn`. blxpmhubnl

Jxxbxu bl hymjubnl nf mffbhbmlu pynhmxxmx ucyn}ac cjlex+nl emvm`npkmlu jle uyjblbla

Uyjhd z}j`bur nf j`` pynhmxxmx ucyn}ac jlj`rxbx nf ymhnyeme ejuj jle fnykjubnl nf

jeebubnlj` umxu+pnblux

Hnyym`jum ymx}`ux qbuc ymz}bymkmlu.xpmhbfbhjubnl

Ympnyu ebymhu`r un HMN


22/35

99

Cbmyjyhcr nf F`nny+Npmyjubnlx Umjk

N_MYJUBNLX KJLJAMY

JXBXUJLU KJLJAMY

F@NNY _@JL X]_MYVBXNY

JXXBXUJLU X]_MYVBXBNY

:, _yne}hubnl kjljamy#Wjblji Ljemmk"

J pyne}hubnl kjljamy bx blvn`vme qbuc ucm p`jllbla, hnnyebljubnl jle hnluyn` nf

ble}xuybj` pynhmxxmx Xcm mlx}ymx ucju annex jle xmyvbhmx jym pyne}hme mffbhbmlu`r4 ucju ucmr jym

nf ucm ybacu z}j`bur, z}jlubur, jle hnxu4 jle ucju ucmr jym pyne}hme nl ubkm, un ucm xjubxfjhubnl nf

ucm h}xunkmy, ju ucm ybacu pybhm Nvmyxmmbla ucm pyne}hubnl pynhmxx


23/35

98

J pyne}hubnl kjljamy bx blvn`vme bl inuc ucm pym+pyne}hubnl #p`jllbla" xujam jx qm`` jx

ucm pyne}hubnl #hnluyn` jle x}pmyvbxbnl" xujam

Cnqmvmy, ujxdx urpbhj``r blvn`vm7

Nvmyxmmbla ucm pyne}hubnl pynhmxx, eyjqbla }p j pyne}hubnl xhcme}`m4

Mlx}ybla ucju ucm pyne}hubnl bx hnxu mffmhubvm4

Kjdbla x}ym ucju pyne}hux jym pyne}hme nl ubkm jle jym nf anne z}j`bur

Qnydbla n}u ucm c}kjl jle kjumybj` ymxn}yhmx lmmeme

Mxubkjubla hnxux jle xmuubla ucm z}j`bur xujlejyex

Knlbunybla ucm pyne}hubnl pynhmxxmx jle jeg}xubla xhcme}`mx jx lmmeme

Imbla ymxpnlxbi`m fny ucm xm`mhubnl jle kjblumljlhm nf mz}bpkmlu

Knlbunybla pyne}hu xujlejyex jle bkp`mkmlubla z}j`bur+hnluyn` pynayjkkmx

Qnydbla qbuc kjljamyx un bkp`mkmlu ucm hnkpjlr!x pn`bhbmx jle anj`x

Mlx}ybla ucju cmj`uc jle xjfmur a}bem`blmx jym fn``nqme

X}pmyvbxbla jle knubvjubla j umjk nf qnydmyx

Ymvbmqbla ucm pmyfnykjlhm nf x}inyebljumx

Bemlubfrbla uyjblbla lmmex

9 Jxxbxujlu kjljamy #K}cjkkje Xjyfyjw"

Ujdm bl pyne}hubnl nyemyx jle hnlvmr ucmk un ucm pyne}hubnl umjk

Mlx}ym ucju ucm pyne}hubnl ujyamux jym kmu jle ucmym bx j ij`jljhm bl x}pp`r jle

emkjle

Mlx}ym ucju ucm z}j`bur xujlejyex nf pyne}hu jym kmu

Cjle`m Kjhcblmyr pyni`mkx bf jlr

Abvm yma}`jy pyne}hubnl ympnyu un kjljamy

Ympnyu un _yne}hubnl Kjljamy ymajyebla j`` ucm emvm`npkmlux bl cbx.cmy enkjbl

Knubvjubla mkp`nrmmx un abvm ucmby imxu un ucm nyajlbwjubnl

Ympnyu ebymhu`r un npmyjubnlx Kjljamy


24/35

95

8 F`nny p`jl x}pmyvbxny #Jxbk Wbj"

@mje kjljam jle emvm`np fynlu `blm.jxxbxujlu x}pmyvbxny

_myfnyk j vjybmur nf hnkp`bhjume ujxdx blh`}ebla kjljamkmlu nf mkp`nrmmxUrpbhj``r ympnyu un ucm _yne}hubnl Kjljamy

Cjx dlnq`meam nf hnkknl`r }xme hnlhmpux, pyjhubhmx, jle pynhme}ymx qbucbl j

pjyubh}`jy fbm`e Ym`r nl blxuy}hubnlx jle pym+mxuji`bxcme a}bem`blmx un pmyfnyk ucm

f}lhubnlx nf ucm gni

Knlbuny x}i nyebljumx

Kjljam qnyd bl _ynhmxx

Jxxbxu bl hymjubnl nf mffbhbmlu pynhmxxmx ucyn}ac cjlex+nl emvm`npkmlu jle uyjblbla

Uyjhd z}j`bur nf j`` pynhmxxmx ucyn}ac jlj`rxbx nf ymhnyeme ejuj jle fnykjubnl nf

jeebubnlj` umxu+pnblux

Ympnyu ebymhu`r un Npmyjubnlx Kjljamy

Juumle VB_ kmmubla

Nucmy ujxdx jx jxxbalme ir _yne}hubnl Kjljamy

5 Jxxbxujlu X}pmyvbxny #Xjbkj Jqjl"

Bu bx ymxpnlxbi`m fny nvmyxmmbla ucm ejr un ejr npmyjubnlx

_yne}hubnl ymhnye

Uyr un m`bkbljum lnl+vj`}m jeeme xumpx bl pynhmxx

X}pmyvbxm qnydmyx mlajame bl ucm pyne}hubnl bl ucm jixmlhm nf x}pmyvbxny

Jlj`rwm jle ymxn`vm qnyd pyni`mkx jle qb`` jxxbxu bl xn`vbla ucmxm pyni`mkx

_myfnyk j`` nucmy ujxdx ymz}byme nf mkp`nrmmx qcml lmmeme


25/35

9=

Z]J@BUR HNLUYN@ EM_JYUKMLU


Y}llbla pynhmxx xcn}`e im n}u nf emfmhux, l}kimy nf emfmhux xcn}`e im

kblbkbwme

HCBMF Z]J@BUR HNLUYN@

Z]J@BUR HNLUYN@ KJLJAMYX

Z]J@BUR HNLUYN@ X]_MYVBXNY

Z]J@BUR HNLUYN@ BLX_MHUNY

E}ubmx & Ymxpnlxbib`bubmx nf z}j`bur hnluyn` Empjyukmlu

:, HCBMF Z]J@BUR HNLUYN@ #Jkby Xjbf ]``jc"

Cmje nf ucm empjyukmlu un kjdm x}ym qcju nvmyj`` pyne}hubnl bx anbla }p un

kjydmu

9, Z]J@BUR HNLUYN@ KJLJAMYX #Kjyr}k Jlqjy"

Un pynvbem z}j`bur hnluyn` jle jxx}yjlhm f}lhubnlx ucju mlx}ym pyne}hux hnlfnyk un

mlablmmybla xpmhbfbhjubnlx jle kmmu h}xunkmy z}j`bur ymz}bymkmlux ir pmyfnykbla ucm

fn``nqbla e}ubmx

E}ubmx jle Ymxpnlxbib`bubmx

Blh`}em ucm fn``nqbla Nucmy e}ubmx kjr im jxxbalme Kjblujblx jle ympnyux pyne}hu

hnlfnykjlhm un xpmhbfbhjubnlx ucyn}ac blxpmhubnl nf yjq kjumybj`, qnyd bl pynhmxx jle fblbxcme

annex blvmlunybmx

Mspmhume un mffmhubvm`r kjljam pynhmxx bkpynvmkmlux jle hcjlam blbubjubvmx }xbla Xbs

Xbakj jle @mjl hnlhmpux jx jl mlji`my jle mxuji`bxc npmyjubnlj` kmuybhx.dmr blebhjunyx

fny pynhmxx hnluyn`, hnkk}lbhjubnl jle nl+anbla z}j`bur pynhmxx bkpynvmkmlux un

jhcbmvm Z}j`bur mshm``mlhm

Ympnyux jle uyjhdx jlr xbalbfbhjlu emvbjubnlx fynk z}j`bur

xujlejye


26/35

96

Ymhnkkmlex hnyymhubvm jhubnl jx lmhmxxjyr un kjljamkmlu un

blx}ym hnkp`bjlhm un Z}j`bur ymz}bymkmlux jle anj`x

hnkp`bjlhm un z}j`bur ymz}bymkmlux jle ajucmyx fmmeijhd nl

h}yymlu `mvm` nf h}xunkmy z}j`bur pmyhmpubnl

Hymjum jle kjblujbl j xrxumk fny pyne}hubnl un im ymxpnlxbi`m

fny z}j`bur

Mxuji`bxcmx jle pymxmlux yma}`jy uyjblbla fny blxpmhubnl jle

kjl}fjhu}ybla mkp`nrmmx nl z}j`bur bxx}mx

8, Z]J@BUR HNLUYN@ X]_MYVBXNY #KMEBCJ W]IJBY"

_`jlx, Gni Emxhybpubnlx, jle kjljamx ucm kmhcjlbhj` #`mlauc" blxpmhubnlx

fbyxu jyubh`m jle fblj` jhhmpujlhm" un mlx}ym ucju ucm pyne}hubnl nf pyne}hux

bl ucm Kjhcblm Xcnp bx hnlxbxumlu qbuc mxuji`bxcme xujlejyex

Emvm`npx jle jlj`rwmx xujubxubhj` ejuj jle pyne}hu xpmhbfbhjubnlx un

emumykblm pymxmlu xujlejyex jle mxuji`bxc pynpnxme z}j`bur jle ym`bjib`bur

mspmhujlhr nf fblbxcme pyne}hu

Kjljamx ucm emvm`npkmlu jle bkp`mkmlujubnl nf blxpmhubnl pynhme}ymx

Ymxpnlxbi`m fny hnnyebljubla x}inyebljum mkp`nrmm ymhy}bukmlu, xm`mhubnl,

uyjblbla, pmyfnykjlhm jxxmxxkmlu, qnyd jxxbalkmlux, jle ebxhbp`bljyr

jhubnlx

Ymz}byme Xdb``x fny Z}j`bur Hnluyn` X}pmyvbxny Gni7

JX2:?? _YNHMXXMX BXN 2??:7 9???

IJHCM@NYX EMAYMM DJBWML XBS XBAKJ

KMHCJLBHJ@ BLX_MHUBNLX


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5, Z]J@BUR HNLUYN@ BLX_MHUNY#LJVMME KJLWNNY"

Cjlex nl umxubla nf j`` pyne}hux jle mlvbynlkmluj` knlbunybla jle yma}`jubla Msjkblmx

kjhcblm+kjem pyne}hu fny emfmhux7 Xm`mhux xjkp`m , jle vbx}j``r msjkblmx pyne}hu fny nucmy

emfmhux Ymhnyex l}kimy nf emfmhubvmx jle blfnykx empjyukmlu x}pmyvbxny qcml pmyhmlujam nf

emfmhubvm }lbux mshmmex j``nqji`m `bkbux, ymz}bybla blxpmhubnl nf mlubym }lbu n}up}u

Z]J@BUR JXX]YJLHM EM_JYUKMLU


Ucbx jyubh`m bx pyne}hme qbuc nigmhubvm nf bemlubfrbla ucm lmme nf z}j`bur jxx}yjlhm ju

lmxu`m ebmu nyjlam j`nla qbuc ucm xpmhbfbh anj`x jle nigmhubvmx nf z}j`bur jxx}yjlhm empjyukmlu

Qm cjvm `jbe enql ucm lmhmxxjyr ymxpnlxbib`bubmx nf ucm z}j`bur jxx}yjlhm empjyukmlu bl iybmf jle

hnlhbxm kjllmy

_myxnllm` ju ucm z}j`bur jxx}yjlhm empjyukmlu

KJLJAMY Z]J@BUR JLE JXX]YJLHM EM_JYUKMLU

FJB@]YM JLJ@RXUZ]J@BUR JLE JXX]YJLHM HNNYEBLJUNY

BLUMYLJ@ J]EBUNY

Z}j`bur jxx}yjlhm

Bu bx j pjyu nf z}j`bur kjljamkmlu qcbhc ympymxmlux j hnkp`ms pynhmxx fnh}xme nl

hymjubnl nf ucm hnlfbemlhm ucju ucm hnyymxpnlebla ymz}bymkmlu un z}j`bur bx dmpu, jle blh`}emx j``

ucm fjhunyx jle ucm jhubnlx lmmeme fny jhcbmvmkmlu nf ucm jppynpybjum z}j`bur `mvm` nf pyne}hux

jle xmyvbhmx Bu bx j xmu nf jhubvbubmx blumleme un mlx}ym ucju pyne}hux #annex jle.ny xmyvbhmx"

xjubxfr h}xunkmy ymz}bymkmlux bl j xrxumkjubh, ym`bji`m fjxcbnl


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93

Ucm amlmyj` nigmhubvm nf z}j`bur jxx}yjlhm empjyukmlux jl mlcjlhmkmlu nf pyne}hu

jle xmyvbhm z}j`bur jle jl blhymjxm nf h}xunkmy xjubxfjhubnl Un jhcbmvm ucbx nigmhubvm, ZJE

xcn}`e ymjhc ucm fn``nqbla anj`x4

Hnlubl}n}x jle hnlxbxumlu emvm`npkmlu, bkp`mkmlujubnl jle kjblumljlhm nf z}j`bur

jxx}yjlhm kjljamkmlu xrxumk

Xujff uyjblbla jle hnkp`bjlhm qbuc ucm ymz}bymkmlux nf ucm z}j`bur jxx}yjlhm

kjljamkmlu

Z}j`bur hnluyn` nvmy pynvbeme pyne}hux jle xmyvbhmx bl jhhnyejlhm qbuc Ucm Y}`mx

jle Xujlejyex nf ucm hnkpjlr

Emvm`npbla jle kjdbla jyyjlamkmlux fny mlcjlhbla ucm z}j`bur nf pynvbeme pyne}hux

jle xmyvbhmx

Nyajlbwbla jle hnle}hubla blumylj` j}ebu nf ucm z}j`bur jxx}yjlhm kjljamkmlu

xrxumk

Nyajlbwbla jle hnluyn``bla hnyymhubvm jle pymvmlubla jhubnlx nf z}j`bur kjljamkmlu

Hnluyn` nvmy mz}bpkmlu jle pyne}hubnl pynhmxx

Hnluyn` nvmy pyne}hu n}up}u

Blvmxubajubnl nf h}xunkmy h`jbkx

: Z}j`bur jle jxx}yjlhm kjljamy #Ijimy x}`ujl"

E}ur un kmjx}ym ucm hnlfnykjlhm z}j`bur, ny emaymm un qcbhc ucm pyne}hu.xmyvbhm qjx

pyne}hme hnyymhu`r

Ucm pymvmlubnl nf emfmhux, x}hc jx ir ucm emp`nrkmlu nf j z}j`bur kjljamkmlu xrxumkjle pymvmlujubvm jhubvbubmx `bdm fjkm

Ucm emumhubnl nf emfmhux, knxu hnkknl`r jxxnhbjume qbuc umxubla qcbhc ujdmx p`jhm

qbucbl j z}j`bur kjljamkmlu xrxumk urpbhj``r ymfmyyme un jx vmybfbhjubnl jle vj`bejubnl

_`jllme jle xrxumkjubh pyne}hubnl pynhmxxmx ucju pynvbem hnlfbemlhm bl j pyne}hu!x

x}bujib`bur fny bux blumleme p}ypnxm


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92

Hcmhd uqn dmr pyblhbp`mx hcjyjhumybwm zj7 )fbu fny p}ypnxm) #ucm pyne}hu xcn}è im

x}buji`m fny ucm blumleme p}ypnxm" jle )ybacu fbyxu ubkm) #kbxujdmx xcn}è im m`bkbljume"

Z}j`bur jxx}yjlhm blh`}emx yma}`jubnl nf ucm z}j`bur nf yjq kjumybj`x, jxxmki`bmx,

pyne}hux jle hnkpnlmlux4 xmyvbhmx ym`jume un pyne}hubnl4 jle kjljamkmlu, pyne}hubnl

jle blxpmhubnl pynhmxxmx

9 Fjb`}ym Jlj`rxu #Dc}yyjk Kmcinni"

Un pmyfnyk jlj`rxbx nf emfmhubvm pyne}hu

]ub`bwm ucm ymx}ùbla fbleblax un bkpynvm pyne}hu rbmè jle blumaybur

Ym`bjib`bur Mlablmmybla j`xn pmyfnykx fjb`}ym jlj`rxbx bl knem jle ucm kmhcjlbxk nf j``

fjb`}ymx #inuc fynk yn}ublm ym`bjib`bur umxux jle h}xunkmy ymu}ylx"

Z}j`bfbhjubnl nf msbxubla pyne}hux fny lmq jpp`bhjubnlx H}xunkmy Z}j`bfbhjubnlx

Ym`bjib`bur bx ymxpnlxbi`m fny ymvbmq jle jhhmpujlhm nf j`` h}xunkmy ymz}bymkmlux

Hnnyebljumx j`` ymp`bmx un h}xunkmyx jle jppynvmx j`` hnyymxpnlemlhm n}uxbem ucm

hnkpjlr

8, Z}j`bur Jxx}yjlhm hnnyebljuny #K}cjkkje Fbjw"

_ynvbemx pynhme}ymx fny z}j`bfbhjubnl nf lmq pyne}hu emxbalx ymz}bym ym`bjib`bur

pjyubhbpjubnl jle jppynvj` bl emxbal ymvbmqx, enh}kmlujubnl, hcjyjhumybwjubnl, jle

ym`bjib`bur xuymxx xu}ebmx

Lmq pjhdjam z}j`bfbhjubnl bx jppynvme jle ym`mjxme fny pyne}hubnl jfumy pymxhybime

mlvbynlkmluj` umxux cjvm imml x}hhmxxf}``r hnkp`mume

Z}j`bfbhjubnl nf j lmq pyne}hu bx ayjlume nl`r jfumy Z}j`bur jle ym`bjib`bur cjvmhnkp`mume mvj`}jubnl nf pynhmxx hnluyn` xu}ebmx Xbalbfbhjlu knebfbhjubnlx un msbxubla

pynhmxxmx jym uymjume jx lmq pynhmxxmx fny ucm p}ypnxm nf z}j`bfbhjubnl

_ynpmy enh}kmlujubnl nf j`` hcjlamx un pynhmxx xumpx jle pynhme}ym, jle nf jlr ny

kjumybj`, bx jxx}yme ir Ym`bjib`burx jppynvj` lmq ny bkpynvme emxbalx


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5, Blumylj` J}ebuny #Jucjy Xjmme"

J pmyxnl mkp`nrme jx j z}j`bur jxx}yjlhm j}ebuny bx ymxpnlxbi`m fny umxubla bumkx

pyne}hme ir j hnkpjlr ny fjhb`bur jajblxu ucm ymhnalbwme ble}xuyr xujlejyexUcm z}j`bur jxx}yjlhm j}ebuny bx ymj``r ymxpnlxbi`m fny kjdbla x}ym ucju qcju bx ympnyume

nl ucm pjhdjam bx ymj``r qcju ucm pyne}hu bx, jle ucju bu bx xjfm }lemy FEJ jle nucmy

jpp`bhji`m yma}`jubnlx

J z}j`bur jxx}yjlhm j}ebuny lmmex un im vmyr nyajlbwme, cjvm j xuynla jlj`rubhj`

ijhdayn}le jx qm`` jx imbla fjkb`bjy qbuc ucm xujlejye npmyjubla pynhme}ymx #XN_x" jle

yma}`jubnlx jffmhubla ucm pyne}hubnl nf ucm fblj` pyne}hu

Jl }lemyxujlebla nf ucm ibnumhcln`nar ucju anmx blun kjl}fjhu}ybla jle emvm`npbla ucm

pyne}hu bx hybubhj`

Blumylj` j}ebuny hnlubl}j``r knlbuny hnkp`bjlhm mffnyux qcbhc mlji`mx j i}xblmxx un

jxxmxx jle cjle`m bux ybxd

Kjydmubla Empjyukmlu


E}ubmx & Ymxpnlxbib`bubmx nf Kjydmubla Empjyukmlu

: JEVMYUBXBLA KJLJAMY #J}yjlawjbi"

Jevmyubxbla kjljamy bx ymxpnlxbi`m fny nyajlbwbla ucm umxubla nf j pyne}hu bl j `bkbume

kjydmu imfnym bu bx }lbvmyxj``r kjydmume

Jevmyubxbla kjljamyx nvmyxmm jevmyubxbla jle pynknubnl xujffx, qcbhc }x}j``r jym xkj``,

mshmpu bl ucm `jyamxu fbykx

Bl j xkj`` fbyk, kjljamyx kjr xmyvm jx `bjbxnlx imuqmml ucm fbyk jle ucm jevmyubxbla ny

pynknubnl jamlhr


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8:

Bl `jyamy fbykx, jevmyubxbla kjljamyx nvmyxmm bl+cn}xm jhhn}lu, hymjubvm, jle kmebj

xmyvbhmx empjyukmlux

9 KJYDMUBLA KJLJAMY #Xjbf+}y+ymckjl"

Kjydmubla kjljamyx emvm`np ucm fbykx kjydmubla xuyjumar bl emujb` Qbuc ucm cm`p nf

x}inyebljumx, blh`}eblapyne}hu emvm`npkmlu kjljamyx jle kjydmu ymxmjyhc kjljamyx

Ucmr mxubkjum ucm emkjle fny pyne}hux jle xmyvbhmx nffmyme ir ucm fbyk jle bux

hnkpmubunyx

Bl jeebubnl, ucmr bemlubfr pnumlubj` kjydmux fny msjkp`m, i}xblmxx fbykx, qcn`mxj`myx,

ymujb`myx, anvmylkmlu, ny ucm amlmyj` p}i`bh

Kjydmubla kjljamyx emvm`np pybhbla xuyjumar un cm`p fbykx kjsbkbwm pynfbux jle kjydmu

xcjym qcb`m mlx}ybla ucju ucm fbykx h}xunkmyx jym xjubxfbme

Ucmr knlbuny uymlex ucju blebhjum ucm lmme fny lmq pyne}hux jle xmyvbhmx

Ucmr nvmyxmm pyne}hu emvm`npkmlu

Ucmxm kjljamyx ebymhu pynknubnlx pynayjkx ucju hnkiblm jevmyubxbla qbuc p}yhcjxm

blhmlubvmx un blhymjxm xj`mx

8 _]I@BH YM@JUBNLX KJLJAMY #Ujrrij Xjfmmy"

_}i`bh ym`jubnlx kjljamyx x}pmyvbxm p}i`bh ym`jubnlx xpmhbj`bxux

Ucmxm kjljamyx ebymhu p}i`bhbur pynayjkx

Ucmr }xm mvmyr jvjb`ji`m hnkk}lbhjubnl kmeb}k un kjblujbl ucm x}ppnyu nf ucm xpmhbfbh

ayn}p }pnl qcnk ucmby nyajlbwjubnlx x}hhmxx empmlex, x}hc jx hnlx}kmyx,

xunhdcn`emyx, ny ucm amlmyj` p}i`bh

_}i`bh ym`jubnlx kjljamyx j`xn mvj`}jum jevmyubxbla jle pynknubnlx pynayjkx fny

hnkpjubib`bur qbuc p}i`bh ym`jubnlx mffnyux jle xmyvm jx ucm mrmx jle mjyx nf unp

kjljamkmlu


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Ucmr nixmyvm xnhbj`, mhnlnkbh, jle pn`bubhj` uymlex ucju kbacu }`ubkjum`r jffmhu ucm fbyk,

jle ucmr kjdm ymhnkkmlejubnlx un mlcjlhm ucm fbykx bkjam nl ucm ijxbx nf ucnxm

uymlex

_}i`bh ym`jubnlx kjljamyx kjr hnlfmy qbuc `jiny ym`jubnlx kjljamyx un pyne}hm blumylj`

hnkpjlr hnkk}lbhjubnlx x}hc jx lmqx`muumyx jin}u mkp`nrmm+kjljamkmlu ym`jubnlx

Ucmr jxxbxu hnkpjlr msmh}ubvmx bl eyjfubla xpmmhcmx, jyyjlabla blumyvbmqx, jle

kjblujblbla nucmy fnykx nf p}i`bh hnlujhu4 nvmyxmm hnkpjlr jyhcbvmx4 jle ymxpnle un

ymz}mxux fny blfnykjubnl

Bl jeebubnl, xnkm nf ucmxm kjljamyx cjle`m xpmhbj` mvmlux, x}hc jx ucm xpnlxnyxcbp nf

yjhmx, pjyubmx bluyne}hbla lmq pyne}hux, ny nucmy jhubvbubmx ucju ucm fbyk x}ppnyux bl nyemy

un ajbl p}i`bh juumlubnl ucyn}ac ucm pymxx qbucn}u jevmyubxbla ebymhu`r

5 _YNKNUBNL KJLJAMY #JYNNG LJXBY"


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88

X]__@R HCJBL EM_JYUKMLU


Bluyne}hubnl

)bJ x}pp`r hcjbl ymfmyx un ucm lmuqnyd nf fjhb`bubmx jle ebxuybi}ubnl npubnlx ucju

pmyfnykx ucm f}lhubnlx nf pynh}ymkmlu nf kjumybj`x, uyjlxfnykjubnl nf ucmxm kjumybj`x

blun blumykmebjum jle fblbxcme pyne}hux, jle ucm ebxuybi}ubnl nf ucmxm fblbxcme

pyne}hux un h}xunkmyx

X}pp`r hcjbl kjljamkmlu `bmx imuqmml f}``r vmyubhj` blumayjume fbykx qcmym

ucm mlubym f`nq nf kjumybj` bx nqlme ir j xbla`m fbyk bl qcbhc mjhc hcjllm` kmkimy

npmyjumx blempmlemlu`r Ucm dmr fny mffmhubvm kjljamkmlu `bmx bl ucm hnnyebljubnl

imuqmml ucm vjybn}x dmr p`jrmyx qbucbl ucm hcjbl)

Nigmhubvm

Un npubkbwm jle hnlxn`bejum `nq+hnxu i}u mffbhbmlu ymxn}yhmx jle pynhmxxmx

Un emvm`np jle kjljam xbkp`bfbme & mffmhubvm x}pp`r lmuqnyd un jhcbmvm j

cbac `mvm` nf xmyvbhm

Hymjum j hnlubl}n}x bkpynvmkmlu h}`u}ym eybvml ir pmyfnykjlhm kmjx}ymx

jle ymqjyex


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85

Empjyukmluj` Cbmyjyhcr

_nxux & Ymxpnlxbib`bubmx

X}pp`r hcjbl Kjljamy Ky ]xkjl+]`+Cjz bx ymxpnlxbi`m fny ucm

pyne}hubnl hnluyn`, xhcme}`bla, blvmlunyr hnluyn`, p}yhcjxbla nf yjq kjumybj`,

mlx}ybla p}lhu}j` ebxuybi}ubnl fny pyne}hubnl p`jl & kjumybj` lmmex un ucm

ym`mvjlu f}lhubnl, kmmubla ucm ymz}bymkmlu nf blvmlunyr hnluyn` jle ucm

jhh}yjhr nf z}jlubur

_ynh}ymkmlu Kjljamy Ky Cjxxjl Gjvjbe bx ymxpnlxbi`m fny

fnyk}`jubla pynh}ymkmlu xuyjumar un yme}hm kjumybj` hnxu, emvm`npbla &

kjblujblbla j h`nxm ym`jubnlxcbp qbuc x}pp`bmyx, msp`nybla lmq

x}pp`bmyx.vmlenyx un hnpm qbuc h}xunkmy ymz}bymkmlu ymz}bymkmlux, qnydbla

h`nxm`r qbuc blumylj` empjyukmlux un mlx}ym ucm lmhmxxjyr kjumybj`x jym ymjer

fny pyne}hubnl nl j ubkm`r ijxbx, knlbunybla x}pp`bmy!x pmyfnykjlhm bl umykx nf

pybhm, z}j`bur jle em`bvmyr

_yne}hubnl Kjljamy Ky Kncxbl Jwbw bx ymxpnlxbi`m fny ucm

hnnyebljubnl nf j`` ucm pmnp`m & mz}bpkmlu blvn`vme bl ucm pyne}hubnl pynhmxx,

X}pp`r Hcjbl

Empjyukmlu

X}pp`r Hcjbl Kjljamy

#]xkjl+]`+Cjz"

_ynh}ymkmlu Kjljamy

#Cjxxjl Gjvme"

_yne}hubnl Kjljamy

#Kncxbl Jwbw"

Ebxuybi}ubnl Kjljamy

#Jgkj` Dcjl"


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mlx}ybla kmmubla nf n}up}u & z}j`bur anj`x, emvbxbla kmucnex nf kmmubla

pyne}hubnl anj`x, emhbxbnlx ym`jume un kjhcblmyr, knlbunybla nf pyne}hu

xujlejyex & z}j`bur hnluyn` pynayjkx, bkp`mkmlujubnl nf hnkpjlr!x anj`x jle

pn`bhbmx

Ebxuybi}ubnl Kjljamy Ky Jgkj` Dcjl bx ymxpnlxbi`m fny cjle`bla

em`bvmyr nf annex, emhbxbnlx blvn`vbla uyjlxpnyujubnl, xunhd hnluyn`,

qjymcn}xbla jle mlx}ybla xuy}hu}ymx un knlbuny ucm f`nq nf annex

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Operations Managment Project Proposal

Documents