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OPERATIONS Memo T o: General Managers From: Elisa Sturino Date: May 5, 2015 Re: Days Inner Circle Congratulations to Pam White, Days Inn - Stephenville. Pam is the winner of a $25 iTunes Gift Card. As an added bonus, Pam will also receive a 2GB iPod Shuffle!! Enclosed you’ll find the flyer for the month of May to post in your staff room. Membership Qualifications: A positive guest response must originate through WynReview, TripAdvisor, guest comment card, guest letter, guest e-mail or any other online hotel rating medium For front office employees, the positive guest response must include the name of a specific employee. For housekeeping or maintenance employees, positive guest responses naming the department are permitted as long as the manager can track through past work schedules which employee the guest is referring to. Five (5) positive responses for full-time employees Three (3) positive responses for part-time employees Please contact me at 1-800-461-1376 Ext 888 with any questions or concerns. 77 Bloor Street West, Suite 2000 Toronto, Ontario Canada M5S 1M2 T: (416) 966- 3297 • F: (416) 923-5424 www.daysinn.ca
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Page 1: OPERATIONS Memo Toronto, Ontario Canada M5S 1M2 3297 …files.ctctcdn.com/43f1a239001/92898fee-0721-4215-a81a-5698612912da.pdfproject references Courtyard by Marriott 5950 Victoria

OPERATIONS Memo To: General Managers

From: Elisa Sturino

Date: May 5, 2015

Re: Days Inner Circle

Congratulations to Pam White, Days Inn - Stephenville. Pam is the winner of a $25 iTunes Gift Card. As an added bonus, Pam will also receive a 2GB iPod Shuffle!! Enclosed you’ll find the flyer for the month of May to post in your staff room. Membership Qualifications: A positive guest response must originate through WynReview, TripAdvisor, guest

comment card, guest letter, guest e-mail or any other online hotel rating medium For front office employees, the positive guest response must include the name of a

specific employee. For housekeeping or maintenance employees, positive guest responses naming the

department are permitted as long as the manager can track through past work schedules which employee the guest is referring to.

Five (5) positive responses for full-time employees Three (3) positive responses for part-time employees Please contact me at 1-800-461-1376 Ext 888 with any questions or concerns.

77 Bloor Street West, Suite 2000

Toronto, Ontario Canada M5S 1M2 T: (416) 966-3297 • F: (416) 923-5424

www.daysinn.ca

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Current Inner Circle Members: 629 Current Facebook Members: 115

PRIZE DRAW – MAY 2015

$25 Tim Hortons Card + $50 Visa Gift Card for one lucky winner!

Prize sponsored by Realstar Hospitality

SERVICE TIPS: • Let your guests know about the new items being offered as part of our

revamped Daybreak Café Breakfast Program!

• Spring is here! Time for interior and exterior window cleaning.

• Go the extra mile, leave additional towels or amenities in rooms with more than 2 guests.

• Be sure to clean PTAC cooling and heating unit filters.

Page 3: OPERATIONS Memo Toronto, Ontario Canada M5S 1M2 3297 …files.ctctcdn.com/43f1a239001/92898fee-0721-4215-a81a-5698612912da.pdfproject references Courtyard by Marriott 5950 Victoria

Job: PCD-15-11199_Canada_New_Website_Postcard_7x5 • Trim: 7"w x 5"h • Bleed: 0.125"

Hurry! Offer valid May 1-31, 2015, only.

We redesigned our website just for you! Exciting new features include:

• Simplified checkout process saves you time• Managed workflow lets you approve users, spending, and more• Improved search filters help you find products faster• Access your entire order history for easy reference

your first online purchase of $250 or more on our new website!See back for details.

See it! Shop it! Go to hdsupplysolutions.ca to take advantage of this one-time special offer.

Page 4: OPERATIONS Memo Toronto, Ontario Canada M5S 1M2 3297 …files.ctctcdn.com/43f1a239001/92898fee-0721-4215-a81a-5698612912da.pdfproject references Courtyard by Marriott 5950 Victoria

7293092

Médiaposteavec adresse

AddressedAdmail

CWEB Source Code: Customer ID:

HD Supply Canada70 Carson Street, Etobicoke, ON M8W 4Z6

Current Postal Customer Or

Job: PCD-15-11199_Canada_New_Website_Postcard_7x5 • Trim: 7"w x 5"h • Bleed: 0.125"

PCD 15-11199

*Offer valid for online purchases made at hdsupplysolutions.ca only. Minimum $250 order. Minimum order value evaluated before tax, freight, and fees are applied and after discounts have been taken. One-time use per customer. Cannot be combined with any other discount offer. Tax, freight, installation, special orders, and renovation orders are excluded. Be sure to use your source code when ordering to receive your discount.

© 2015 HDS IP Holding, LLC. All Rights Reserved.

Offer valid May 1-31, 2015.

your first online purchase of $250 or more on our new website!

Page 5: OPERATIONS Memo Toronto, Ontario Canada M5S 1M2 3297 …files.ctctcdn.com/43f1a239001/92898fee-0721-4215-a81a-5698612912da.pdfproject references Courtyard by Marriott 5950 Victoria

ISAC HOTELIER DESIGN GROUP

Creative Design of Hotel Guestrooms and Public Spaces has a profound effect

on the guest experience

WHY ISAC

• Design and supply to diverse brands across Canada for 25 years.

• In House Design and Project Management, new construction and renovation.

• Affiliation with Construction Managers and Architects to provide more options

from a single source.

Understanding that good design means being creative with appropriate budgets in mind.

DESIGN & PURCHASING SOLUTIONS

Page 6: OPERATIONS Memo Toronto, Ontario Canada M5S 1M2 3297 …files.ctctcdn.com/43f1a239001/92898fee-0721-4215-a81a-5698612912da.pdfproject references Courtyard by Marriott 5950 Victoria

DOWN TO EARTH

•To provide necessary documentation for brand approval.

•Plans, virtual boards and specification books to meet or exceed brand standards.

Our staff of professionals and associates will take the mystery out of the design

and project management process with clear and timely responses.

OUR GOAL IS SIMPLE ... provide your GUEST with a finished product that

DRIVES CUSTOMER LOYALTY resulting in that ''Let’s stay here again'' feeling.

1-800-263-8231

1-306-954-3000

www.isachotelier.ca

1-877-403-3348

Page 7: OPERATIONS Memo Toronto, Ontario Canada M5S 1M2 3297 …files.ctctcdn.com/43f1a239001/92898fee-0721-4215-a81a-5698612912da.pdfproject references Courtyard by Marriott 5950 Victoria

1 of 8

04/15

(306) 954-3000 Toll Free (800) 263-8231 (877) 403-3348 (450) 432-3383

project references

Four Points by Sheraton7900 Marigot, Québec, QCContact : Michel Douville (418-956-7261)

New Build

Involvement:Turnkey, Project Management & Install

Four Points by Sheraton5800 J.B. Michaud, Lévis, QCContact : Michel Douville (418-956-7261)

New Build

Involvement:Turnkey, Project Management & Install

Days Inn640-122 avenue, Dawson Creek, BCContact: Chin Hong (780-288-9743)

New Build

Involvement:Turnkey & Design

Page 8: OPERATIONS Memo Toronto, Ontario Canada M5S 1M2 3297 …files.ctctcdn.com/43f1a239001/92898fee-0721-4215-a81a-5698612912da.pdfproject references Courtyard by Marriott 5950 Victoria

2 of 8

04/15

(306) 954-3000 Toll Free (800) 263-8231 (877) 403-3348 (450) 432-3383

project references

Holiday Inn Express4th Street & 122nd avenue, Dawson Creek, BCContact: Chin Hong (780-288-9743)

New Build

Involvement:Turnkey & Design

Quality Inn Bay Front180 Bay Street, Sault Ste-Marie, ONContact: Melissa Parr (705-253-7378)

Renovation

Involvement:Turnkey, Design, Project Management & Install

Fairfield Inn633 Great Northern Road, Sault Ste-Marie, ONContact: Melissa Parr (705-253-7378)

New Build

Involvement:Turnkey, Design & Install

Page 9: OPERATIONS Memo Toronto, Ontario Canada M5S 1M2 3297 …files.ctctcdn.com/43f1a239001/92898fee-0721-4215-a81a-5698612912da.pdfproject references Courtyard by Marriott 5950 Victoria

3 of 8

04/15

(306) 954-3000 Toll Free (800) 263-8231 (877) 403-3348 (450) 432-3383

project references

Hampton Inn4073-2 avenue S., Lethbridge, ABContact : J.W. Noh (403-308-8638)

New Build

Involvement:Partial Turnkey

Albert at Bay435 Albert Street, Ottawa, ONContact: John Cosentino (613-940-2722)

Renovation

Involvement:Partial Turnkey

Château Moncton100 rue Main, Moncton, NB Contact : André Lavoie (506-857-8050)

Renovation

Involvement:Turnkey, Design, Project Management & Install

Page 10: OPERATIONS Memo Toronto, Ontario Canada M5S 1M2 3297 …files.ctctcdn.com/43f1a239001/92898fee-0721-4215-a81a-5698612912da.pdfproject references Courtyard by Marriott 5950 Victoria

4 of 8

04/15

(306) 954-3000 Toll Free (800) 263-8231 (877) 403-3348 (450) 432-3383

project references

Château Saint-John369 ch. Rockland, Saint-John, NBContact : André Lavoie (506-857-8050)

New Build

Involvement:Partial Turnkey & Design

Lord Elgin Hotel100 Elgin Street, Ottawa, ONContact: Chris Gillin (613-232-1143)

Renovation

Involvement:Turnkey, Project Management & Install

Hotel Indigo123 Metcalfe Street, Ottawa, ONContact: Chris Gillin (613-232-1143)

Renovation

Involvement:Partial Turnkey, Project Management & Install

Page 11: OPERATIONS Memo Toronto, Ontario Canada M5S 1M2 3297 …files.ctctcdn.com/43f1a239001/92898fee-0721-4215-a81a-5698612912da.pdfproject references Courtyard by Marriott 5950 Victoria

5 of 8

04/15

(306) 954-3000 Toll Free (800) 263-8231 (877) 403-3348 (450) 432-3383

project references

Fairfield Inn & Suites5300 Anderson Way, Vernon, BC V1T 9V2Contact: Sam Dhillon (250-306-1977)

New Build

Involvement:Turnkey

Fairfield Inn & Suites199 Kenmount Road, St-John’s, NF Contact: Roy Feltham (250-474-7744)

New Build

Involvement:Partial TurnKey

Blue Mountain Resort108 Jozo Weider, Blue Mountain, ONContact: Ray Elsass (705-443-5518)

Involvement: 5 ProjectsWeider Lodge, Rivergrass, Historic Snowbridge, Legacy Properties & Seasons at Blue

Page 12: OPERATIONS Memo Toronto, Ontario Canada M5S 1M2 3297 …files.ctctcdn.com/43f1a239001/92898fee-0721-4215-a81a-5698612912da.pdfproject references Courtyard by Marriott 5950 Victoria

6 of 8

04/15

(306) 954-3000 Toll Free (800) 263-8231 (877) 403-3348 (450) 432-3383

project references

Marriott Ottawa100 Kent street, Ottawa, OnContact: Larco Hospitality, Mark McCue

Renovation

Involvement:Partial Turnkey

Holiday Inn Sydney Waterfront300 Esplanade, Sydney, NSContact: Cliff Aylward (709-737-2800)

Novotel Toronto Centre45 The Esplanade, Toronto, OnContact: Janak Bhawnani (416-367-8900)

Renovation

Involvement:Partial TurnKey

Renovation

Involvement:Partial TurnKey

Page 13: OPERATIONS Memo Toronto, Ontario Canada M5S 1M2 3297 …files.ctctcdn.com/43f1a239001/92898fee-0721-4215-a81a-5698612912da.pdfproject references Courtyard by Marriott 5950 Victoria

7 of 8

04/15

(306) 954-3000 Toll Free (800) 263-8231 (877) 403-3348 (450) 432-3383

project references

Courtyard by Marriott5950 Victoria Ave, Niagara Falls, ONContact: Bev Newton

Best Western Plus Hotel & Suites8016 99 Avenue, Peace River, AB Contact: Chin Hong

Renovation

Involvement:Partial Turnkey

New Build

Involvement:Partial TurnKey

Hilton Garden Inn2400 Alert Rd, Ottawa, ONContact: Marco Vocisano (613-745-9122)

Renovation

Involvement:Partial TurnKey

Page 14: OPERATIONS Memo Toronto, Ontario Canada M5S 1M2 3297 …files.ctctcdn.com/43f1a239001/92898fee-0721-4215-a81a-5698612912da.pdfproject references Courtyard by Marriott 5950 Victoria

8 of 8

04/15

(306) 954-3000 Toll Free (800) 263-8231 (877) 403-3348 (450) 432-3383

project references

Holiday Inn Express & Suites1041 Carrick Street, Thunder Bay, ONContact: Paula Brown (705-541-9510)

New Build

Involvement:Partial Turnkey

Holiday Inn Express & SuitesThornhill, BC Contact: Hoon Lee

Fairfield Inn & SuitesEdmonton, ABContact: Hafiz Damani

TownePlace & SuitesEdmonton, ABContact: Hafiz Damani

Courtyard by MarriottKelowna, BCContact:

Involvement:Design & Procurement

Involvement:Procurement

Involvement:Procurement

Involvement:Design & Procurement

projects Underway for 2015-2016


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