SentryGOLD Operator Manual-Rev.05 112514 Trak Engineering, Inc. Computerized Fuel Management Systems Since 1981 Operator Manual Revision 05 112514 The SentryGOLD fuel management system is designed for security. It is a cost effective so- lution coupled with the power and capability to securely account for all of the fueling needs at your fuel sites. Our system is state-of-the-art, and versatile customizable to configure to your reporting and security needs. You will be able to easily track and account for all of your fueling infor- mation. This includes accurate vehicle mileage, reporting in multiple formats and the ca- pacity to electronically interface the data to other software programs. How to Operate Your SentryGOLD System Unique Features Troubleshooting Techniques Reporting Techniques Trak Engineering, Inc. 2901 Crescent Drive Tallahassee, FL 32301 Phone: 850-878-4585 Fax: 850-656-8265 www.trakeng.com
Transcript
SentryGOLD Operator Manual-Rev.05 112514
Trak Engineering, Inc.
Computerized Fuel Management Systems Since 1981
Operator Manual
Revision 05 112514
The SentryGOLD fuel management system is designed for security. It is a cost effective so-
lution coupled with the power and capability to securely account for all of the fueling needs at
your fuel sites.
Our system is state-of-the-art, and versatile customizable to configure to your reporting
and security needs. You will be able to easily track and account for all of your fueling infor-
mation. This includes accurate vehicle mileage, reporting in multiple formats and the ca-
pacity to electronically interface the data to other software programs.
Open Explorer ......................................................................................................................................... .10
Test Volume ............................................................................................................................................. 10
Test Pumps ..........................................................................................................................................13
Pump Time On............................................................................................................................................. 14
System Number ........................................................................................................................................... 15
Check Pump Status State .............................................................................................................. 16
Set Date/Time......................................................................................................................................... 16
USB Actions........................................................................................................................................... 18
Upgrade SG4 from Hard Disk ...................................................................................................... 18
Upgrade Boot Strap from Hard Disk ............................................................................................ 18
Backup SG4 Folder to Hard Disk SG4_Backup ........................................................................... 18
Restore SG4 Folder from hard Disk SG4_Backup ....................................................................... 18
Restore DB Only from Hard Disk SG4_Backup .......................................................................... 18
About This Unit...................................................................................................................................... 19
SentryGOLD Program .................................................................................................................. 19
The SentryGOLD Compact Is installed into a gold-colored pedestal and is placed on the fuel island, adjacent to a fuel dispenser. It requires a Mother Board and Plug-In Cards.
Optional equipment is available with the SentryGOLD Compact. Contact our sales department for
more information (850) 878-4585 ext. 304.
Sun Visor
Helps to prevent glare on the SentryGOLD touch screen.
Faceplate Cover Available in glass or solid black. Protects the touch screen from inclement weather.
Stylus
Comes with a 24” lanyard ,with a ring on the end, so that it can be secured to the side of the gold pedestal and available to all users.
SentryGOLD Operator Manual-Rev.05 112514
6
SentryGOLD Compact Dispenser The SentryGOLD Compact Dispenser is installed directly into the face of a Bennett electronic fuel dispenser. It does not require a Mother Board or Plug-In Cards.
There is currently no optional hardware available for the SentryGOLD Compact
Dispenser model.
The SentryGOLD can be uninstalled by removing the 16 screws holding the Sen-
tryGOLD to the black bracket. An alternative method, you can remove both the
SentryGOLD head and bracket by removing the 18 screws holding the bracket to
the dispenser panel.
When removing the SentryGOL,D remember to support it. The
dispenser panel flips down. Therefore, if you remove the 16 screws holding the SentryGOLD to the black bracket,
gravity will prevail., and the SentryGOLD will fall.
SentryGOLD Compact Dispenser
SentryGOLD Compact
Mother Board
The mother board is only installed with the SentryGOLD Compact; it is not re- quired
with the SentryGOLD Compact Dispenser model.
Accessing the Mother Board The mother board is located directly behind the SentryGOLD head inside of the housing. To access the mother board:
1. Turn off the power source.
2. Push the SentryGOLD head upwards, towards the top of the housing.
3. Pull the SentryGOLD head towards you slowly. The wiring harnesses are
short, so you will need to disconnect them from the back of the Sentry-
GOLD head if you want to remove it completely.
4. Once the SentryGOLD head has been removed, place it in a safe place.
5. You now have access to the mother board.
Lock
CAUTION High Voltage—Possibility of Electric Shock.
Make sure the power is off before accessing the mother board.
Manual Override Switches The manual override switches are located on the upper right side of the mother board box. They are labeled by the Trak Technician during installation. Due to the confined space the labels may not be easily viewed. Unless authorized by Trak, you should not remove the mother board cover.
Plug-In Cards The Plug-In Cards, which are required for SentryGOLD operation, are located inside of the mother board.
There are both high and low voltage slots, as well as a power supply.
Low
Hig
Cards are placed into the appropriate slots in the mother board and
configured at the factory, based on site specifications.
The mother board box houses all of the Plug-In Cards.
On/Off Power Supply
SentryGOLD Operator Manual-Rev.05 112514 7
Operator Mode
The Welcome Screen is the first screen you see when the SentryGOLD Fuel Management System is powered up. This screen is
designed to be unique to every customer, but the functionality of the operating procedures remains the same for all Sentries.
Please note that using sharp objects on your touch screen will scratch it and affect its accuracy. A stylus or your finger should
be used at all times to eliminate damage to the touch screen. Please
contact our main office for information or purchase of a stylus. We provide
a stylus on a wire lanyard that can be attached to your housing or dispenser.
Accessing the Operator Mode From the Welcome Screen, quickly touch first the top right, then bottom right corners of the touch screen. Touches must be done in this order, with no more than two (2) seconds between each touch/tap, to enter the Operator Mode. This is much easier if you use the stylus, as it is more precise.
If you do not advance to the Login Screen and find yourself on the
Odometer screen, simply select Backspace. The system will return you to
the Wel- come Screen, from which you can try again. All Operator Mode
screens are displayed in green; all transaction screens are displayed in red.
Once you have successfully tapped both corners, the SentryGOLD
will proceed to the Login Screen, where you will be required to enter
your Access Code.
Login Access Code
Access to the Operator Section requires a security code. This code should be kept in a safe place and released only to au-
thorized Central Control personnel. There are many options availa-
ble to anyone accessing the Operator Section that can, if incorrectly
updated, cause permanent damage to the functionality of the Sentry.
Login To access the Operator Section you must enter your login code, then select the Next button. Should you choose to return to the Welcome screen, simply input an invalid access code, and select the Next button. The SentryGOLD will immediately redirect you to the Welcome Screen.
Once you successfully Login, the Main Menu screen will load.
Again, please remember that all Operator Section screens are
indicated with green screens. If the screen is not green, you are
not in the Operator Section.
Access Code The default code which is programmed into the SentryGOLD at the factory is 2901.
Access Code Change An access code must be four (4) digits and can be changed by the Central Control Operator at the Main Polling Computer (WinCC) or from the
Sentry- GOLD Settings screen. If your access code is changed, please
forward this information to Trak, as it will be required for service calls or
rework if the SentryGOLD is returned to the factory for any reason.
Operator Section Screens are indicated by Green Screens. Red
Screens indicate User Screens.
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Main Menu
Once you have successfully entered the login code and selected Next,
you will proceed to the Main Menu Screen. From this screen, you
are provided a number of options.
Changes made in the Operator Section affect how the
SentryGOLD operates.
The current version of SG5 installed on the SentryGOLD is indicated
at the bottom left of this screen. This can be helpful when contacting
Trak for technical customer support. It also provides the date and
time the version was released for production.
Trak Options This menu provides access to Windows Explorer, which allows the
operator to manipulate the operating software. These files should
only be accessed by TRAK’s IT Department.
Manipulation of the operating system files can result in
complete SentryGOLD shutdown.
This menu also provides access to the information gathered in the database; the information is provided in a text log format.
Finally, it gives you the ability to test some items such as the
printer, speaker, communications and screen calibration.
Each of the actions available from this screen is listed below:
View Transactions Provides a log of all recent transactions stored in the SentryGOLD database.
The information provided includes the date & time of the
transaction, pump (hose) number, product dispensed, quantity in
gallons, vehicle number and if applicable, the personnel, vehicle
key (V-key) or per- sonnel key (P-key) used to initiate the
transaction.
The personnel, V-keys or P-keys are set by the factory according to
the security access specified by the Customer.
Delete Transactions Deleting transactions from the SentryGOLD database will not affect any transactions previously polled, as they will remain in the WinCC
transaction database.
You will be provided only one warning when deleting transactions. Make sure this is what you want to do!
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Once a transaction has been deleted, it cannot be recovered. Beware when selecting this feature, as you will be deleting all transactions. There is no option to delete only one (1) or a specific transaction.
Export Transactions Allows you to export transactions off of the Sentry.
View TLD Entries Allows you to view all Tank Level Detector (TLD) entries.
Allows you to view recent TLD transactions. It provides the date,
time and data for each transaction.
No changes can be made from this screen; it is for information pur- poses only.
Delete TLD Entries Allows you to delete Tank Level Detector transactions.
Once a transaction has been deleted, it cannot be recovered. Beware
when selecting this feature as you will be deleting all transactions.
There is no option to delete only one (1) or a specific transaction.
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Open Explorer Allows you to access Windows Explorer.
This should only be done by authorized Operation Controllers.
Before accessing Explorer, the system should be set to
Autorun Off. If power is lost to the SentryGOLD when files
are in the process of revision / updating, the system will lose its
SG4 program.
On boot-up, you will receive a blank black screen if you lose
the programming; If this occurs, you will need to return the
Sentry- GOLD back to the factory for complete
reprogramming of the oper- ating software.
Test Volume Allows you to test and set the speaker volume.
Simply slide the volume scale left for higher volume or right for
low- er volume. Sliding the scale all the way to the right will
disable the volume.
Select the Test Volume button once you have selected the desired
vol- ume level. A “ding” sound will emit at the sound level you
selected. Selecting Close from this screen will save the setting and
return you to the previous screen, Trak Options.
View Pump Assignments Pump assignments can be viewed and deleted, but they cannot be edited.
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Calibrate Touch Screen If for any reason your touch screen loses its calibration, this screen will provide you with the necessary procedures for recalibration. If, after performing this task, you still encounter calibration issues, please contact Trak.
Touch screen calibration should be completed at least twice,
consecutively. It should also be performed with a stylus; please
do not use a sharp object. The touch screen is very precise, and
the area of screen selected by your finger will affect the
calibration.
Follow the on screen directions to complete the calibration.
Once done, touch anywhere on the touch screen to exit and return
to the TRAK Options screen.
It is important to sit directly in front of the SentryGOLD when performing a calibration. Do NOT sit to one side or the other,
as it may look like you are selecting the center of the crosshair when you are not.
Make sure that your free hand or fingers are not resting on the touch screen during calibration.
Comm Test Tests the Sentry’s communication status. The SentryGOLD sends a test text message to the Data Converter.
The Data Converter should establish communication with the
Sentry, convert the data received and return the same text back to
the Sentry. The Data Sent should be identical to the Data Received.
Always choose AUX as the Selected Port, as this is the port used
for communication at the Data Converter.
Select the appropriate baud rate for your system.
Select the Begin Test button. Select Exit to return to the previous screen, Trak Options.
Printer Test This option is only applicable if you have a receipt printer installed on your Sentry. It will print a test page.
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Autorun On Autorun On will ensure that the SentryGOLD reboots itself after power loss.
Autorun should be set to Off anytime changes to the Setup or SG4
files are made. This will prevent errors if power is lost during file
updates.
Contact Trak before making any attempts to access the files in the
NANDFlash file folder in Windows Explorer. Changes to these
files may corrupt and permanently disable your Sentry.
“Yes” should be selected anytime you turn Autorun on or off.
If your SentryGOLD won’t power up to the Welcome Screen, and it is stuck on one of the screens
shown below, call Trak. Your software has been corrupted, and the SentryGOLD needs to be
returned to the factory for reprogramming.
The 4-Color Screen is normal during boot up.
Only when the SentryGOLD remains on this
screen and does not complete powering up, does
it become an issue. Usually this is caused by a
loss of program or program corruption on the
SBC.
The Black Screen occurs during boot up. Only when the
SentryGOLD remains on this screen and does not complete
powering up, does it become an issue. Usually this is
caused by a loss of program or program corruption on the
MCB.
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Setup Pumps This screen allows the operator to edit not only the Products, but also the Tanks and Hoses.
Select the item you want to edit: Product, Tank or Hose. Once you
have highlighted the item, select either Add, Edit or Delete, depend-
ing on what you need. Make changes as necessary. For example:
Step 1—Select the “Edit Products” Label. Step 2—Highlight the line item you want to change. Step 3—A bar will appear at the bottom of the screen. Step 4—The Product number cannot be changed, but you can
update the product name. Input your new product name, and select the change button.
Each Product, Tank or Hose can be changed using the same steps
as listed above. Step 4’s input data will change, dependent upon
which item you have selected to update.
Select Save to save all of your changes and exit this screen, or select Cancel or Close to exit without saving.
Test Pumps When selected, the Test Pumps screen displays the quantity of fuel that has been dispensed, according to the Trak Fuel Management
System.
Test Pumps allows the pumps (dispensers) to be tested while
observing the pulse count. The pulse count is the raw pulse; it is
not adjusted or calibrated to 10 pulses per gallon.
When the pump number is selected, the SentryGOLD will automatically turn that pump on and display the pulse count.
At this screen, you are in the Operator Mode. Pump selections are
1 through 12. Do not select a pump that is not set up on your
Sentry. By selecting a pump that is not set up, you force the SentryGOLD to attempt to access a pump that does not exist.
This action will cause the system to freeze and reset itself.
If you’re not sure how many hoses are set up on your SentryGOLD, select the Setup Pumps Button from the
Main Menu screen, and review the hoses. This will help to prevent a reset.
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Read Card/Key Allows you to read a card or key to verify that the data is valid or to ensure that it has data encoded on it.
Read Card Select read card.
The text “Click the appropriate button” will change to “Present your card.”
Scan your card in the card reader or prox card
reader, whichever is applicable.
The card reader will read the card. The Sentry-
GOLD will then provide you with the
information downloaded from the card.
The text will change back to “Click the
appropriate button,” and the card data will
appear below the Read Card and Read Key
buttons.
Read Key The same methods are used for reading the information off of a key.
Sentry Settings
Sentry #
This is the number assigned to your SentryGOLD and should be unique to each SentryGOLD in your organization. This
number can be changed, but it must be three (3) digits between the numbers 001 and 999. Do not use 000, as this is re- served
for testing purposes.
To change the SentryGOLD number, select the Changes button.
When a text box appears, input the new SentryGOLD number
and select Save.
Any of the items with a Change button provided to the right of the text box can be updated using the same process.
Remember that this number must be unique. If you duplicate a
SentryGOLD number, you will incur problems when polling.
As the SentryGOLD number is listed in your transactions, you
will be unable to determine which of the Sentries the transaction
actually came from.
Device Address
Indicates the Communication Port (Comm Port) you are using on
your PC. The factory default is 1.
Pump Time On
The amount of time that the user has to remove the nozzle and begin pumping gas once the pump has been activated during a standard fuel transaction. The factory default is 30 seconds, but may be changed at the Fleet Manager’s discretion.
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Mileage Retries
By factory default, the fueler is able to enter his mileage incorrectly in the Odometer Screen up to three (3) times, after which
the SentryGOLD will allow fueling. However, the Fleet Manager may control the number of incorrect entries by changing
the “Mileage Retries” to a number from 1 to 99. Any incorrect entry, up to the number allowed, will return to the
fueler to the mileage entry screen.
Automation
Dependent on the type of SentryGOLD purchased by your organization, the factory setting for this item is in accordance with
your purchase contract. It should not be changed unless prompted by Trak Engineering, Inc. The options provided are:
Manual, Partially Automated and Fully Automated.
System Number
This number is your Customer Number provided by Trak. It is automatically assigned by our customer database. Your system
number should be changed only to correct an error made during factory setup.
Baud
This is selectable from 1200 baud through 115,200 baud. Your baud rate is determined by site communication hardware and
telephone or IP sustainable baud rates. This selection utilizes a drop down menu.
Time Off
This is the amount of time the customer has to release the pump handle during a fueling transaction and then re -squeeze,
before the pump shuts off, ending the transaction. The factory setting is 30 seconds.
Access #
The Access Code is also referred to as the Account Number and is used as a security code for logging into the Operator
Mode. It can be changed, but must be a 4-digit number. The factory setting is 2901.
Modify Card Parsing Details
These settings are set up in the factory, according to the card type purchased with the Sentry. It should not be changed.
Changes to these settings will result in Card Read failure.
SentryGOLD Options
Bennett/Dresser-Wayne Only
This applies to the Display Product Price only. All other items
on this screen apply to all Sentries.
We currently offer two versions of our SentryGOLD. The first
is the SentryGOLD System which is installed into a gold-
colored housing provided by Trak. The second is the
SentryGOLD Com- pact Dispenser which is installed directly
into a Bennett Electronic Dispenser.
Display Product Price
If set to TRUE, the product price will be displayed on the screen
during a transaction.
Quantity Text Color
Changes the text color in the Price, Quantity and Welcome Screens. Text is available in either white or black.
Mask PIN Entry
A security feature which, when set to TRUE, will display the characters you input as an asterisk (*) rather than the actual
characters.
Tank Level Detector Installed
Indicates whether or not this SentryGOLD is set up for a Tank Level Detector.
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Display Memory
The current memory used, displayed in percentage and bytes.
Memory Reset At
The percentage at which the SentryGOLD will reset its memory.
Check Pump Status State
Allows you to set pump status to either Off, Handle or Override.
Set Date/Time
The SentryGOLD maintains a 24 - hour clock so that all transactions can be recorded with the proper date and time.
This setting allows you to set the date and time without having to
open Windows Explorer and reset the Sentry.
To set, use the pull down menus to select the listed items in each, to update the date and time as necessary.
Select the Save button to save your changes, and return to the
previous screen.
Configure Cards
Once you have selected the Configure Cards button from the
Main Menu, the SentryGOLD will contact the Mother Board.
Once communication has been established, there will be a short
wait while the SentryGOLD locates all populated sockets and
obtains the data from the Plug-In Cards installed.
Both slots #11 and #06 are grayed out, as these are mandatory
items. All other cards are optional and can be either Hardwire,
Fiber Optic or 1 Watt.
Your Plug-In Cards are configured in the factory according to
your hardware requirements and should not be changed. Do not
run Configure Cards unless instructed by Trak.
By selecting one of the cards, for example Slot #12 Pulser Re-
ceive, a new screen will open and provide information pertaining
to that card.
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Manual Override
The Manual Override screen allows you to override the system
for each individual hose. This also can be done via the hardware. Refer to the Mother Board Manual Override Switch.
To the right of each hose on the screen is a button. Select a but-
ton to turn each of the hoses ON or OFF as required. A button
labeled “N/A” simply indicates that this SentryGOLD does not
support that hose.
NOTE: While a hose is in the Manual Override Mode, the
Sentry- GOLD will be able to only capture the date, time, fuel
type and quantity of the transaction. All other required information, such as VIN, PIN and odometer reading, must be logged
manually into the Central Controller at a later time.
Once you have made your changes, select the Close button. This will save your changes and return you to the previous screen.
Any changes that you made will remain in effect until you re-enter this screen and change them
again. No further caution or warning is provided to remind you of the changes made.
SentryGOLD Status
This screen is provided for information purposes only.
Device Type
Type of SentryGOLD System.
Vehicles
The number of vehicles stored in the Sentry.
Personnel The number of personnel stored in the Sentry.
Transactions
The number of transactions that are currently stored in the Sentry.
Key Lockouts
The number of Key lockouts stored in the Sentry.
Card IDs
The number of Cards stored in the Sentry. This is only
applicable if a card reader has been installed in your Sentry.
System Snapshot
Provides a snapshot of the Setup files on the Sentry. These files
are created in the factory according to the specifications provided
by the customer. These files should not be changed.
Updates cannot be done on this screen. It is for information pur-
poses only.
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Change Log A log which records changes made to the SentryGOLD software by TRAK’s IT department.
Import Updates
Import Updates should be performed anytime a change is made to the Setup Files or SG4 program.
Once the update has completed, you will be prompted to reboot
the Sentry. Select Yes to complete the installation of any soft-
ware changes.
This will reset all of the settings on the SentryGOLD
back to the default parameters in the Setup files.
Contact Trak before running the Import Update.
USB Actions
Place a check in each of the boxes for the options provided. Once you insert a (USB) Flash Drive, you can select the Browse
button to select the location for saving the items you checked.
Upgrade SG4 from \Hard Disk Allows you to take an updated version of SG4.EXE from the Flash Drive and update the file on the Sentry.
Upgrade Bootstrap from \Hard Disk
Allows you to take an updated version of Bootstrap.EXE from the
Flash Drive and update the file on the Sentry.
Backup SG4 Folder to \Hard Disk\SG4_BACKUP
Allows you to backup the SG4 Folder (which contains the SG4
executable file, Database and Setup Files) to the Flash Drive.
Restore SG4 Folder from \Hard Disk\SG4_BACKUP Allows you to restore your SG4 Folder from the backup on the Flash Drive.
Restore DB Only from \Hard Disk\SG4_BACKUP\SG4
Allows you to restore your Database File only from your backup on the Flash Drive.
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About This Unit
Once this option is selected, there will be a brief period while
the SentryGOLD obtains data.
This is for information purposes only. There is no option to up- date the SentryGOLD from this screen.
SG4 (SentryGOLD) Program
Indicates the current version of SG4 software that is running on
the SentryGOLD system.
Master Controller The date of the software loaded into the Master Controller board.
Pump Control Cards
The date of the software loaded into the Pump Control Card.
The Pump Control Cards turn the pumps on/off.
TLC Card
The date of the software loaded into the Tank Level
Communicator (TLC) Card. The TLC Card communicates
with the Tank Level Detectors, if applicable.
Card Reader
The date of the software loaded into the Card Reader Board. This is only available if you have a card reader installed on
your system.
Pulser Card(s) The date of the software loaded into the Pulser Pump Card. The Pulser Card records the pulses and calculates the quantity of gasoline dispensed per hose.
