Operator_Office_1.2___User_Manual.pdf

7/30/2019 Operator_Office_1.2___User_Manual.pdf

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Operator Office 1.2

User Manual


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CONTENTS

1. OVERVIEW ................................................................................................................................ 1

2. DISCOVERING OPERATOR OFFICE...................................................................................... 2

2.1. Launching the program ....................................................................................................... 2

2.2. Logging in ........................................................................................................................... 2

2.3. Single and Dual screen display ........................................................................................... 2

2.3.1 Program window layout .............................................................................................. 4

2.4. Edit Menu ............................................................................................................................ 4

2.5. Closing the program ............................................................................................................ 5

3. THE TREEVIEW AREA............................................................................................................. 6

3.1. Treeview function................................................................................................................ 6

3.2. Treeview entries .................................................................................................................. 6

3.2.1 Network........................................................................................................................ 6

3.2.2 Groups ......................................................................................................................... 6

3.2.3 Cameras ....................................................................................................................... 7

4. THE MAP AREA ........................................................................................................................ 8

4.1. Map Area function............................................................................................................... 8

4.2. Position of the Map Area..................................................................................................... 8

5. THE VIEWPORTS AREA .......................................................................................................... 9

5.1. Toolbar ................................................................................................................................ 9

5.2. Connecting to a camera ....................................................................................................... 9

5.3. Viewport properties........................................................................................................... 10

5.3.1 View panel.................................................................................................................. 11

5.4. Recording video images .................................................................................................... 11

5.5. Still image capture (snapshots).......................................................................................... 12

5.6. Camera Control (Pan/Tilt/Zoom) ...................................................................................... 12

5.6.1 Zooming a PTZ camera ............................................................................................. 13

5.7. Disconnecting.................................................................................................................... 13

6. THE VIDEOWALL AREA....................................................................................................... 14

6.1. Videowall function ............................................................................................................ 14

6.2. Position of the videowall................................................................................................... 14

6.3. Connecting to a camera ..................................................................................................... 14

6.4. Disconnecting.................................................................................................................... 15

7. THE RECORDINGS AREA ..................................................................................................... 16

7.1. File management ............................................................................................................... 16

7.2. Video playback.................................................................................................................. 17


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7.3. Displaying Still images (snapshots) .................................................................................. 18

8. THE CONTROLS AREA.......................................................................................................... 19

8.1. Layout of the controls area................................................................................................ 19

8.2. Mini Matrix ....................................................................................................................... 19

8.2.1 Handling views .......................................................................................................... 19

8.3. Message Box ..................................................................................................................... 20

8.3.1 i-NVR player .............................................................................................................. 22

8.3.2 Events & Alarms ........................................................................................................ 24

8.4. Alarm indicators ................................................................................................................ 24

8.5. Remote Control ................................................................................................................. 24

8.6. Audio ................................................................................................................................. 25

8.6.1 Push to talk ................................................................................................................ 258.6.2 Volume control........................................................................................................... 25

9. VIDEO QUALITY .................................................................................................................... 26

9.1. Video Settings ................................................................................................................... 26

10. CPU LOAD................................................................................................................................ 27

10.1.Load Control...................................................................................................................... 27

Maps reproduced are courtesy of the University of Texas Libraries, The University of Texas at Austin.


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CONVENTIONS

This section lists the conventions used in this manual to distinguish types of information.

1. action

2. action

3. action

perform all of these actions consecutively to accomplish the intended result

action

action

action

perform one of these actions to accomplish the intended result

1. action

indented text describes the result(s) of the first action

2. action

indented text describes the result(s) of the second action

item

item item

summing up of elements/possibilities


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Overview

1.OVERVIEW

General description

Operator Office is a stand-alone application running on a standard PC (desktop or laptop) under a

Windows 2000 or Windows XP operating system. It enables the user to connect to a variety of video

surveillance equipment installed on one or multiple locations. Operator Office handles video, audio and

data traffic, allowing the user to monitor and communicate with a location.

Operator Officesrole in the network

Operator Office is generally used for surveillance and security purposes. In most cases a video network

has been built to connect a control centre (or reception area) to a number of locations that need to be

monitored.

Video

The primary function of the software is to instantly and simultaneously display up to nine live video

streams on your PC screen, and even more on an (external) videowall. Operator Office supports

MPEG-2 and MPEG-4 streams, the use of two monitors, and offers recording and play back

functionality. Recording features include functionality for pre-event recording and still image capture(snapshots).

PTZ Camera control

Pan/tilt/zoom (PTZ) camera control allows the user to adjust the field of view covered by a PTZ

camera. Camera movement can be controlled remotely and interactively from the Operator Office

software to closely follow an action or incident on a location.

Audio

Operator Office can handle audio. When viewing video images, the user can listen to the corresponding

audio signal (assuming a microphone has been installed on the remote location). In addition, Operator

Office can send audio, enabling bidirectional CD-quality voice traffic (intercom functionality) between

a control centre and a location.

Alarm handling

Detection of certain events, e.g. a person pressing a button or attempting to open a door at a remote

location may trigger the activation of a contact, sending a message across the network. Operator Office

will notify the operator by giving him a visual and/or audible alert, which enables him to take

appropriate action. Incidents, pre-event scenes included, can be recorded and archived.

Remote control

Operator Office includes remote control functionality. By pressing a virtual button in the Operator Office

window an operator can for example remotely control a door, gate or barrier on a location.

Operator OfficeTM

Ethernet

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S-seriesencoders Operator

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IP

Monitor

OperatorOff ice

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Discovering Operator Office

Figure 2.1 Login screen

Figure 2.2. Expanded Login screen

2.DISCOVERING OPERATOR OFFICE

This section describes how to start and close the application. It also introduces the main interface

elements as they appear in the Operator Office window.

2.1.Launching the program

Operator Office can be started by each of the following actions:

(double-)click the Windows desktopshortcut

click the Operator Officeoption in the Start Menu

The Operator Office Login dialog boxopens

2.2.Logging in

Operator Office uses the Optelecom-NKF network

service. Users must first log on to this service.

1. Enter yourUsername and Password

If the Optelecom-NKF network service is running

on a remote computer:

2. Press the Detailsbutton

3. The login window is expanded.

4. Supply the name of the Serverrunning thenetwork service. If in doubt, please consult

your system administrator

5. Click the Loginbutton

The Operator Office title screen appears as

the program is loading.

The Operator Office program window opens

in dual or single screen mode.

please note It is advisable to change the login settings to your own username and password.

Please consult your system administrator for details.

2.3.Single and Dual screen display

Operator Office supports bothsingle and dual screen display. In single screen mode, the greater part of

the program window is taken up by the viewports. In dual screen mode, the viewports are displayed

on the secondary monitor, creating more space for the Map Area on the primary monitor. At start-up

the viewports are blank as no connections have been made yet.


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To switch from single to dual screen display:1. Go to the Viewmenu

2. ClickUse secondary monitor

The configuration screen is shown on the primary, the viewports on the secondary monitor.

Double-clicking the title bar will enlarge or reduce the size of the Operator Office window. In dual

screen mode this only affects the primary monitor.

Figure 2.3 Operator Office program window at start-up, single screen mode

Recordings

Area

TreeView

Area

ap Area

Videowall

Area

ViewportsArea

Toolbar

Controls

Area

Figure 2.4 Dual Screen display


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Figure 2.6

Edit Menu

Figure 2.5

View Menu

please note If either the configuration screen or the viewport screen is hidden, it can be

accessed again by clicking on the Operator Officeicon in the taskbar.

2.3.1 Program window layout

The following components can be distinguished in the Operator Office window:

Component Function Section

Toolbar Viewports layout selection 5

Treeview Area Available cameras in the network 3

Map Area Background map or picture 4

Recordings Area Storage folder and file management 7

Videowall Area Video display on a collection of external monitors 6

Viewports Area Video display 5

Controls Area

Mini Matrix

Message box

Remote Control

Audio

Representation of the viewports

Notifications of Events and Alarms

8.1

8.28.3

8.4

Changing the program window layout

The following options in the View menu in the Menu barallow you to modify

the layout of the program window;

Matrix and Single Viewcontrol the Viewports screen layout

Use secondary monitoris used to switch from Single to Dual Monitor

Selecting Central Map puts the Map Area above the Controls Area,

next to the Treeview Area.

Treeview, Map, Recordings, Controls, Toolbar and Videowall can be

hidden or displayed.

The program window layout can also be changed by resizing window panes:

1. Position the mouse on the divider line between two areas

The mouse pointer turns into a double line with two arrows2. Drag the divider line sideways, up or down and see how the areas are resized.

2.4.Edit Menu

The Edit mode option in the Edit menu allows the Treeview, Map and Videowall

Areas to be edited, a task usually performed by a system administrator and

described in the Installation and Configuration manual. While in Edit mode

(indicated by the edit icon) it is not possible to make connections.

View settings are saved at the end of a user session and will be restored at the next start-up.


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2.5.Closing the program

Each of the following actions will close Operator Office:

click the Closebutton in the Title bar

select the Exitoption in the File menu

The program window will close.

Existing connections are disconnected automatically.


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The Treeview Area

Figure 3.1 A tree consisting of:

Network, Groups and cameras

3.THE TREEVIEW AREA

This section outlines the key role Operator Office plays in an MX video network, explains the purpose

of the Treeview and includes descriptions of Treeviewentries and structures.

3.1.Treeview function

The Treeview Area, the upper left pane in the program window, is a hierarchical structure representing

the video network. It lists all the camera objects that are available for connection. To monitor a remote

location, select the camera you wish to connect to from the Treeview Area. The next step is to establish

a connection between the camera and a Viewport.

3.2.Treeview entries

The Treeview is filled with entries consisting of an object name

preceded by an icon. Three object types can be distinguished:

Network

Group

Camera

3.2.1 Network

The default network name is XSNet. Ranking highest in the tree

structure, this object symbolizes the entire video network.Double-clicking the network, as well as clicking the + or

sign preceding the network icon will expand/collapse the entire

tree. This gives you an overview of all the groups and cameras

you can approach in the network. Figure 3.1 presents an example

of a network with several groups and cameras.

3.2.2 Groups

A large collection of cameras can be arranged in groups. Various grouping criteria may be applied,

such as: organisational structure, the physical locations of the cameras and connection types. A group

can be seen as a container object for cameras. It may also house other groups, which in their turn may

contain cameras and groups. This set-up makes it possible to introduce levels in the tree structure.

Click the + and - signs preceding the group names to get a more/less detailed view. For a better

overview, each group can have a different background selected in the Map Area.

important Selecting a camera object from the Treeview Area will in itself not start the display of

video images from this source. First a connection must be established between the

camera and one of the Viewports or a Videowall monitor. This is further described in

section 5.2.


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The Treeview Area

3.2.3 Cameras

The Treeview lists a number of camera objects indicated by an icon and a camera name. A camera

object may stand for:

a single media (video)

a combination of media (video, audio, data, remote control) logically belonging together

Different icons can be used to distinguish between fixed cameras and PTZ cameras. Please contact

your system administrator for configuration details.

please note Besides indicating a source of signals, a camera entry may also represent a

destination for signals (audio, PTZ and remote control) going from the control

centre to the remote location.

Fixed cameras PTZ/dome cameras

Figure 3.2


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The Map Area

4.THE MAP AREA

This section describes the Area that displays a map or a picture on which cameras are positioned.

4.1.Map Area function

The Map Area gives you a better overview of the physical location of cameras. The background on

which the groups or cameras are positioned can for instance be a map, a picture or a floor plan of a

building. This makes it easier to determine which camera you wish to view. Each group can have its

own background. Clicking on a group or a camera name in the Treeview Area, will display the map

selected for that specific group in the Map Area. Selecting a camera from the Map Area and dropping it

on a Viewport, a Videowall monitoror on the Mini Matrix, will initiate a connection. Operator Office does

not come with predefined maps, but your system administrator can select maps or pictures while

configuring Operator Office.

4.2.Position of the Map Area

Figure 4.1 shows the possible positions of the Map Area:

A on the right side of the Treeview Area, above the Controls Area. (dual screen display)

B between the Treeview Area and the Recordings Area (single screen display ).

C between the Treeview Area and the Viewports Area (single screen display, Central Map selected in

the View menu. ).

please note Depending on the width of the Treeview Area and the Map Area, displayed images

in the viewports may look stretched in single screen display.

Arrow-up

If a group in the Map Area has a parent group, an arrow-up icon will appear when you move the mouse

to the top of the Map Area. Clicking on this icon will take you to the parent group, which will show its

own background. Double-clicking on a group selects that specific group.

Figure 4.1 Three possible positions of the Map Area

A. Dual screen display C. Single screen, Central MapB. Single screen display


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The Viewports Area

Figure 5.2 Connecting a camera

to a viewport

5.THE VIEWPORTS AREA

This section describes the properties of the viewports. You learn how to connect to a camera, view,

record and make snapshots of live images and break a connection.

5.1.Toolbar

The toolbar below the Menu bar represents all viewport layouts that can be chosen. Pressing a toolbar

button will result in the viewports taking on that layout. The toolbar can be hidden or displayed

through the View Menu. The default setting for the viewports layout is 3x3.

please note The first 6 layouts are optimised for single screen mode, 7 to 10 for dual screen

mode and 11 to 13 are especially designed for dual screen mode with a wide screen.

5.2.Connecting to a camera

In order to view live camera images on the viewports, a connection has to be established first.

This is done by using the standard Windows drag-and-drop method:

1. Move the mouse pointer to the Treeview Areaor the Map Area

2. Select the camera you wish to monitor.

3. Drag the Camera to the Viewport Area or the Mini Matrix.

Note the grey rectangular outline and + symbol on the

mouse pointer as you drag the camera. (figure 5.2)

4. Drop the Camera name on a Viewportor on the Mini Matrix

A connection attempt is started.

If a valid connection is established, live images from this camera

will appear in the Viewport. The camera name and icon are displayedin the view panel at the bottom of the viewport. A cyan caption

reading LIVE can be seen in the upper left corner of the viewport.

If a connection failed, a warning appears and a message will be shown in the Message Box.

1 2 3 4 5 6 7 8 9 10 11 12 13

Figure 5.1 The toolbar

Figure 5.3 Warning in case of a failed connection


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The Viewports Area

5.3.Viewport properties

A selected viewport is highlighted by a cyan coloured outline. The selection of a viewport activates

the associated audio, data or PTZ and telemetry and their controls which are further described in

section 8 (theControls Area).

The different tasks shown in the Viewports in figure 5.5 are:

A video recording beingplayed back(upper left, green caption reading REPLAY)

The recordingof live images (upper right, red caption reading REC)

A stillimage capture (lower left, blue caption reading STILL)

Liveimages from camera object Back Door (lower right, cyan caption reading LIVE)

Figure 5.4 Message Box entry in case of a failed connection

Figure 5.5 Different tasks in the viewports


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The Viewports Area

Figure 5.8

Time remaining in the current recording session

Figure 5.7 Recordings

2 3 41

5.3.1 View panel

The view panel displays information identifying

the image in the Viewport. In addition, it may

contain buttons controlling recording and

playback functions. The layout of the view panel

is determined by the viewing mode (e.g. live

viewing, recording, still or playback). When

viewing live video, the items in figure 5.6 are

displayed in the view panel.

5.4.Recording video images

Pre-recordingLive video images can be recorded and saved for later viewing. Operator Office can also pre-record

scenes so that actions that occurred before activating the Recordbutton are captured and will precede

the actual recording. The amount of footage to be pre-recorded can be set. Consult your system

administrator for these settings.

To start recording video:

Go to the view panel below the viewport and click the red

Recordingbutton

A red caption reading REC appears in the upper left corner of

the viewport.

The Recordingbutton is replaced by a blackStop button.

Figure 5.7 shows the files that appear in the Recordings Area after a

recording is stopped. Recordings can be either .MPEG-2 (cyan icon)

or .MP4 files (green icon).

By default, a recording session will stop after 5 minutes if not

stopped earlier by the user or when another item is dropped on the

viewport.

To view the remaining recording time:

Position the mouse pointer on the red REC

caption in the viewport.

A yellow ScreenTip displays the remaining

recording time in minutes and seconds.

(see figure 5.7).

To stop recording video:

Go to the view panel directly below the viewport and click the blackStop button

The REC caption disappears and the Stop button is replaced by the Recordingbutton.

Recording stops.

Figure 5.6 View panel displayingLIVEvideo images

1 Icon indicating the camera type

2 Caption (camera name)

3 Recording button

4 Snapshot button


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The Viewports Area

Figure 5.9 Snapshots

Panning/tilting degree

Panning direction

Figure 5.10 Panning/tilting a PTZ camera

Video playback is further described in section 7.2

5.5.Still image capture (snapshots)

Snapshots can be made of both live video images and video recordings. They are stored in the

Recordings Area.

To make a snapshot:

Press the Snapshotbutton

The live or recorded images will continue to be displayed.

The snapshot is stored as a bitmap file (.bmp) in the Recordings

Area, the filename being assembled from the camera name or

video recording and a sequence number. (figure 5.9)

To remove a snapshot from a viewport, perform one of the following:

Right-click the Viewportand select the Disconnectoption

Drag another item (i.e. a camera object, a recording or a snapshot)

and drop it on the Viewport displaying the snapshot, or on the

positionof that Viewportin the Mini Matrix.

5.6.Camera Control (Pan/Tilt/Zoom)

Operator Office offers remote control functionality for PTZ Cameras. The operator can adjust the field

of view covered by the camera to track actions and incidents, or zoom in on a situation. PTZ cameramovement is easily controlled by handling the mouse as if it were a joystick. Whether a camera is

actually a PTZ camera may be indicated by the icon preceding the camera name.

To pan or tilt a PTZ camera (horizontal or vertical camera movement):

1. Position the mouse pointer on the Viewportdisplaying the PTZ camera images

2. Press the left mouse button and drag the mouse pointer left or right for panning, and up or

down for tilting.

The camera starts panning or tilting. Camera movement will follow the mouse pointer.


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The Viewports Area

Figure 5.11

Viewport context menu

The panning/tilting direction is displayed on screen. Additional information (e.g. the

panning/tilting degree) generated by the make and model of the used camera may also appear.

3. Release the mouse button to stop panning

4. Camera movement will stop.

Dragging the mouse pointer diagonally across the viewport will pan and tilt the camera

simultaneously. In fact, the mouse pointer may be dragged in any direction: the field of view will be

adjusted fluently.

tip The position of the mouse pointer relative to the first click point influences the

rotation speed. Panning and tilting are accelerated by dragging the mouse pointer

further away from the point first clicked

5.6.1 Zooming a PTZ camera

A PTZ camera is zoomed in and out by using the mouse scroll wheel, an icon displaying the zooming

direction. For each notch the mouse wheel is turned, the zoom action is started. Depending on the

make and model of the used camera, additional information related to the viewing angle may appear

on your screen as well.

5.7.Disconnecting

To break a connection:

1. Right-click the Viewportyou wish to disconnect

The viewport context menu opens (figure 5.11).

2. ClickDisconnect1

The camera is disconnected and the viewport blanks.

An existing connection is disconnected automatically if another item is

dropped on the viewport displaying the connection. There is no need for

the user to break the earlier connection first. The new image(s) will be displayed instantly.

1

The other options in the viewport context menu are described in the Operator Office 1.2 Installation &Configuration Manual.

+


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The Videowall Area

Figure 6.1 Position of the videowall

6.THE VIDEOWALL AREA

In addition to viewing live images in the viewports, Operator Office also offers the possibility to view

them on a Videowall, a collection of (remote) monitors.

6.1.Videowall function

The purpose of the videowall is to offer users the possibility to single out a camera and send it to a

central monitor, so multiple users can view the same image.

At start-up, the text on the videowall element may be highlighted. If this is the case, the decoder

connected to this element is being used by an other user to view video on the videowall. This

implicates that when multiple users have the same decoder configured, they will be able to affect each

others videowall. When a camera is dropped on a videowall element, all the other users will see the

same image.

6.2.Position of the videowall

The Videowall Area is situated below the Recordings

Area, on the left side of the Mini Matrix (Controls

Area). Elements representing remote monitors,together form the Videowall. Configuring these

monitors is described in the Operator Office 1.2 -

Installation and Configuration Manual.

6.3.Connecting to a camera

In addition to viewing them on a viewport, live video streams can also be viewed on a videowall

monitor.

A connection has to be established first by using thedrag-and-drop method:

1. Select the camera you wish to monitor from

the Treeview Areaor the Map Area

2. Drag the Camera name to the Videowall Area.

Note the grey rectangular outline and +

symbol on the mouse pointer as you drag the

camera over a videowall element.

3. Drop the selected camera on a Videowall element

A connection attempt is started.

If a valid connection is established, the text on the Videowall elementwill light up into a bright

cyan colour and live images will appear on the Videowall monitor.

Figure 6.2 Videowall Monitor elements

Videowall Monitor Property

1 & 2 Displaying live images

3 No decoder configured

4 & 5 Not connected


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The Videowall Area

Figure 6.3

Breaking a connection

please note It is not possible to drag a camera to a videowall element that does not have a

decoder configured.

6.4.Disconnecting

To break a connection between a camera and a videowall monitor:

1. Right-click the element representing the Videowall monitoryou

wish to disconnect

The context menu opens.

2. ClickDisconnect

The camera is disconnected and the videowall monitor blanks.

An existing connection is disconnected automatically if another item is dropped on the Videowall

elementdisplaying the connection. There is no need for the user to break the earlier connection first.

The new image will be displayed instantly.

If another user has the same decoder configured, breaking a connection will also affect the other

users videowall.

please note The Videowall cannot be used to view recordings and snapshots, nor is it possible to

make recordings and snapshots from images displayed on the Videowall monitors.


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The Recordings Area

Figure 7.1. Recordings

context menu

Figure 7.3 Delete recordings

Figure 7.2. Save as dialog box

7.THE RECORDINGS AREA

This section addresses file management, the way video recordings and snapshots are stored, and how

to handle video recordings and snapshots.

7.1.File management

Operator Office automatically assigns filenames to video recordings and snapshots. The filename

consists of the camera name followed by a sequence number.

To rename a recording:

1. Make sure you are not viewing the recording

2. Right-click the filename in the Recordings Area

The context menu opens.

3. ClickRename

4. Enter a new filename

please note The following characters cannot be used in a filename: \ / : * ? < > | @ , !

To exporta recording:

1. Right-click the Filename in the

Recordings Area

The context menu opens (figure 7.2).

2. ClickSave as

The Save as dialog box opens.

3. Use the Save in drop-down list to

browse to an alternative folder

4. Specify a new filename if desired

5. Press the Save button

please note Only .mpeg, .mp4, and .bmp files will be visible in the Recordings Area. These file

extensions should not be changed or deleted when renaming a file.

To delete a recording:

1. Right-click the Filename in the Recordings Area

The context menu opens see figure 7.3.

2. ClickDelete

A warning message appears.

3. Press OKto confirm deleting the file


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The Recordings Area

Figure 7.4

Drag to the Mini

Matrix

Figure 7.5 Video Playback

7.2.Video playback

Video recordings are saved in the RecordingsArea and can be watched in the Viewports.To view a video recording:

1. Move the mouse pointer to the Recordings Area and select the recording

you wish to view.

2. Drag the recordingto the Viewport Area or the Mini Matrix.

Note the grey rectangular outline and + symbol on the mouse pointer as

you drag the recording over the Mini Matrix.

3. Drop the recordingon a Viewportor on the Mini Matrix

Video playback starts, a green REPLAY caption appears in the upper left

viewport corner.

The playback control bar appears in the view panel

Playback will continue (and be repeated) until stopped by the user.

The sliding control in the view panel indicates playback progress and enables you to see the

current playback position.

The playback control bar offers the following functions:

Figure 7.6 Playback control bar

1 Navigation sliding control 6 Play

2 Play backwards 7 Decrease playback speed

3 Back 1 frame 8 Increase playback speed

4 Pause 9 Caption (filename)

5 Forward 1 frame 10 Snapshot button

2 3 4 5 6 7 9 10

1

8


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The Controls Area

Figure 8.2 Viewports

in Matrix View Mode

Figure 8.3

Viewport 5 in

Single View Mode

8.THE CONTROLS AREA

This section describes the Mini Matrix, Single and Matrix View Mode, the i-NVR player and Audio. It

also shows how to respond to messages in the Message Box with Remote Control.

8.1.Layout of the controls area

The controls area consists of the following components:

8.2.Mini Matrix

The Mini Matrixrepresents the layout of the viewports. Operator Office offers thirteen different layouts

to be selected in the toolbar. The Mini Matrixfollows the selected layout. Connected viewports can be

distinguished by the cyan number in the Mini Matrix element.

8.2.1 Handling viewsOperator Office offers several view modes for the Viewport Area;

Matrix View mode (multiple viewports)

Single View mode (one viewport in full screen size)

In Matrix View Mode, multiple viewports can be watched simultaneously in

various layouts. It is also possible to single out one of those viewports to be

displayed in Single View mode. The selected viewport will have a bright cyan

colour to make it stand out in the Mini Matrix. If one viewport is displayed in

Single View mode, all the other viewports are temporarily hidden.

Enlarge a viewport by one of the following:

select Single View Mode from the view menu

double-click the Viewport

double-click the Mini Matrixelement representing the viewport

To maximize a viewport to (almost) full-screen in single screen mode, perform allof the following:

1. display the images in enlarged view mode

2. hide the Treeview, Map, Recordings, Controls, Toolbarand VideowallAreas,by deselecting them

in the View menu.

3. maximize the program window

In dual screen mode simply double click the viewport you wish to view full screen.

The MiniMatrix The Message Box

RemoteControl

Audio

Figure 8.1 The Controls Area


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The Controls Area

Figure 8.5 Options in the Tools Menu

While in Single View mode you can switch to another viewport by clicking the Mini Matrixbutton

representing the viewportyou wish to monitor

Switch from Single View mode to Matrix View mode by one of the following:

select Matrix View mode from the view menu

double-click the Viewport

double-click the active Mini Matrixelement

8.3.Message Box

The Message Box is situated between the Mini Matrix and the Remote Control button in the Controls

Area. At start-up, the Message Box is empty. Every time a contact is activated in a device on a remote

location, a message is sent across the network and an entry appears in the Message box.Messages can

vary from failed connections, temperature alarms, the doorbell being pressed, to the burglar alarm

going off. Depending on the configuration1, entries in the Message boxcan be classified as events or

alarms. Operator Office can handle these messages by alerting the operator in various ways, such as

playing a sound signal or sending the images to a predefined viewport.

To set the preferred logging options:

1. Go to the Tools menu

2. Select Options

3. Select the Loggingtab

The screen shown in figure 8.5 appears

Set the maximum number of messages, the logging folder

and the days to keep log messages.

1Configuring alarms is described in the Operator Office 1.2 Installation & Configuration Manual

Figure 8.4 Message Box

Icons representing an i-NVR recording, if available


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The Controls Area

To view older messages that are no longer listed in the Message Box:


2. Select Browse messagesMessages of the past hour are shown in the screen in figure 8.6

To select a different time span:

1. Click the pull down menu next to the begin or end date to open the calendar.2. Select the date from the calendar, or enter the date of the message you wish to view

3. Use the up and down buttons on the right side of the time to select the time period in which the

message occurred.

4. ClickApply filterto activate the selection

To clearthe list in the Message box:

1. Right-click the Message boxto open the context menu (figure 8.7)

2. Click the Clear messages option

All the messages are deleted from the Message box, but they will remain on the hard disk for

the time period you defined in the logging options.

Figure 8.7 Clear the Message Box

Figure 8.6 Browse messages and calendar


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The Controls Area

Figure 8.8 i-NVR Player

5

1

23

4

8.3.1 i-NVR player

Due to intelligent features such as Video Motion Detection (VMD), some situations may lead to

camera images being recorded by an i-NVR, even if that specific camera is not being viewed at the

time. If a Networked Video Recorder (NVR) is installed in the network, NVR-VMD entries may

appear in the Message box. Double-clicking such a message (recognised by an icon representing an

i-NVR recording) will start playback of that event.

Figure 8.9 i-NVR View panel

1 Date and start time 8 Back 1 frame

2 Navigation sliding control 9 Pause

3 Date and end time 10 Forward 1 frame

4 Select camera 11 Play

5 Select time 12 Increase playback speed

6 Reduce playback speed 13 Snapshot button

7 Play backwards 14 Playback speed sliding control

Figure 8.8 i-NVR Player1 Source

2 Camera Information (ID)

3 Date (Month/Day/Year)

4 Time

5 View panel

2

316 7 8 9 10 11 12

4 5 13

14


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The Controls Area

Figure 8.10

Tools Menu

Figure 8.13 Pop-up warning message

Figure 8.14 Save as dialog box

The i-NVR can also be started from the Tools menu:


2. Select NVR PlayerThe NVR Player as shown in figure 8.8 will be shown

3. Press the select camera button to choose cameras linked to the i-NVR.

4. Press the select time button to choose images of a certain date and time to be displayed:

The Select time window is opened.

Pressing OK will update all the cameras being viewed with images from this time period.

Pressing Cancel will leave the camera views unchanged.

Pressing Now takes the user to the most recent recorded images of the selected cameras

If images do not exist for the selected time, a pop-up window appears and a message will be shown in

the Message box.

The i-NVR player offers the possibility totraverse the video frame by frame, export

tracks and make snapshots (other than in the

viewports, a file dialog requesting a filename

will pop-up)

Figure 8.11 Select camera Figure 8.12 Select time


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The Controls Area

Figure 8.15

Active Remote

control button

8.3.2 Events & Alarms

An event occurs if a status changes anywhere in the network. Whether or not to respond to an event is

decided by the operator. An event is classified as an alarm if the status change exceeds the limits

predefined1

by the System Administrator. Someone attempting to open a door between certain hours

could be defined as a burglar alarm. Alarms also appear if a situation occurs that may potentially

compromise the system. Alarms need to be addressed by the operator, but it is up to the operator to

assess the incoming alarm and take appropriate action.

Depending on the way this has been configured, Operator Office will handle an incoming event or

alarm by one (or all) of the following alerts:

a message appears in the Message Box

an audio signal is played

live video images from the location in question appear in aViewport

8.4.Alarm indicators

To make sure the operator is always alerted of an alarm, next to the possibility of audio being played

and alarms appearing in the Message Box, Operator Office also provides you with alarm indicators

above the Message Box.

please note The viewport highlighted by a cyan coloured outline is associated with the Remote

control and Audio buttons in the Controls Area.

8.5.Remote Control

Operator Office offers remote control functionality, also known as operator contactinput. The operator can activate a contact on a remote location by pressing a

button in the Operator Office window. If this button is active, this indicates that

remote control has been enabled for the location monitored in the highlighted

viewport. The Remote controlbutton can be configured2

to send a signal to a

location, for instance enabling a receptionist to admit visitors by remotely

unlocking an entrance door.

If audio devices are installed on both sides of the connection, voice communication is also available.

1

Configuring alarms is described in the Operator Office 1.2 Installation & Configuration Manual.2

Configuring remote control is described in the Operator Office 1.2 Installation & Configuration Manual.

Caption Description

No alarm set

Alarm set, but not (yet) active.

Alarm set and active.Alarm set, active and triggered.


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The Controls Area

Figure 8.16

Active Push totalk button and

volume control

8.6.Audio

Audio may be sent to and received from locations, depending on installed audio devices on both sides

of the connection. Audio selection automatically follows video selection. If audio output devices are

installed on the location monitored via a viewport, you will hear the corresponding audio signal.

8.6.1 Push to talk

If the Push to talkbutton is active, this indicates that it is possible to send audio to

the location connected to the highlighted viewport (assuming a microphone has

been connected). If audio reception has been enabled1

as well, two-way voice traffic

(intercom style) is possible. Keep the Push to talkbutton pressed while talking to

a person on a location.

8.6.2 Volume control

To adjust incoming audio volume:

Drag the sliding control to the right to increase volume.

Drag it to the left to lower your audio volume.

1

Configuring audio is described in the Operator Office 1.2 Installation & Configuration Manual.


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Video Quality

9.VIDEO QUALITY

This section describes the solutions Operator Office offers for the best video quality.

9.1.Video Settings

Because the video frames are sent over the network irregularly, Operator Office will collect them in

order to display the video as evenly as possible (Normal). To provide the best video quality, keep in

mind that latency is the delay between the real-time images and displaying these images. If you want a

minimum delay, Low Latency can be chosen. Be aware that the image may shake because of the

networks behaviour. In High Qualitymode, the video is displayed more evenly with the possibility of

delay. With I-frame only, only the I-frames are displayed, which may result in a reduced frame rate .

To manually change the video settings:

1. Right-click the Viewport

2. Select Video settings

Select deinterlacing to improve picture quality.

3. Select Decoding mode

4. Try the following options for the best result:

Normal No data is dropped prematurely

Low latency Minimum delay

High Quality Better picture, possibly more delay I-frame only Only I-frames are decoded and rendered


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CPU Load

10. CPU LOAD

This section describes the solutions Operator Office offers if your system suffers from a processing

overload.

10.1.Load Control

The viewing of live images takes up a lot of CPU. This may result in your processor having a hard

time handling multiple images. Therefore, Operator Office has a built-in functionality to reduce the

video frame rate if necessary. This is visible when one or more viewports go into I-frame only-mode

for a short time. The less CPU power available on your computer, the more this effect can be

observed. On most Pentium P (dual core) systems it will not occur, as those systems are fast enough.

important Please consult the System Administrator to find out how load control has been

configured

.


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