OPEX reduction through GMPLS/ASON- a business case study
Andreas Iselt, Sandrine Pasqualini, Andreas KirstädterSiemens AG, Corporate Technology, Information & Communication, Munich, Germany
Sofie Verbrugge, Didier Colle, Mario Pickavet, Piet DemeesterDept. of Information Technology (INTEC), Ghent University – IMEC – IBBT, Ghent, Belgium
Monika Jäger, Ralf Huelsermann, Fritz-Joachim WestphalTechnologiezentrum, T-Systems International, Berlin, Germany
2Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Motivation
q ASON/GMPLS often promoted as a key technology to reduce OPEX and CAPEX
q Few studies on OPEX so far
q We quantify the cost reduction potential of ASON/GMPLS
3Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Outline
q Defining OPEX
q Process-based OPEX modelling– Approach
– Typical processes
– ASON/GMPLS modified processes
q Quantitative results– Service provisioning
– Overall OPEX
q Analysis and conclusions
4Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Defining OPEX
q Capital expenditures: CAPEX– Contribute to fixed company
infrastructure
– Depreciated over time
– Purchase of land and buildings
– Network infrastructure
– Software
q Operational expenditures: OPEX– Cost to keep company operational
– Do not contribute to infrastructureitself, not subject to depreciation
– Rented and leased infrastructure
– Personnel wages
Total expenditures of a company
Network operator
5Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
OPEX subparts
q Network operation– For a network which is up and running
– Maintenance, service provisioning,etc.
q Equipment installation– First time installation costs
– Up-front planning
q General OPEX– Non-telco specific infrastructure and administration
Strong impactof technology
6Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Outline
q Defining OPEX
q Process-based OPEX modelling– Approach
– Typical processes
– ASON/GMPLS modified processes
q Quantitative results– Service provisioning
– Overall OPEX
q Analysis and conclusions
7Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Approach
q Formal description of network operations– Identify generic processes
– Modelling
q Changes expected with ASON/GMPLS– Qualitative and quantitative variation
q Relate to total OPEX– Network scenario
– Relative weight of each OPEX category
8Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Operational processes
q Continuous and recurringprocesses– Continuous cost of
infrastructure
– Routine operations, maintenance
– Reparation
– Operational network planning
– Marketing
q Service management processes– Service offer
– Service provisioning
– Service cessation
– Service move or change
9Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Service management processes
q Service offer– The operator makes an offer at the customer’s request
q Service provisioning– According to the terms of the contract, physical delivery of the
service is carried out
q Service cessation– Contract update, coordination between new service setup and
release of the previous service.
q Service move or change– End of the contract, release of the connection and recovery of
equipement
10Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Service offer
11Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Service provisioning
12Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Service cessation
13Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Service move or change
q Combination of services– Prepare offer for „new“ service
– provisioning of new service
– Cessation of previous service
q Requires additionnal coordination– Common resources
14Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Outline
q Defining OPEX
q Process-based OPEX modelling– Approach
– Typical processes
– ASON/GMPLS modified processes
q Quantitative results– Service provisioning
– Overall OPEX
q Analysis and conclusions
15Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
NMS: Current Limitations
q OTN currently operated by NMS– Administration & maintenance
– Centralized provisioning
q NMS are widespread but– Manual configuration
– Human communication
– Limited to a domain
– Lack of standardized interfaces
16Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
GMPLS/ASON: Expected improvements
q Compatibility between different domains– Standardized interfaces (UNI, NNI)
q Automatic configuration of connections– Call control, connection control
q Service Level Agreement (SLA)– Unified set of service classes
17Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Automated service provisioning
18Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Automated service cessation
19Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
SLA negociations
20Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Outline
q Defining OPEX
q Process-based OPEX modelling– Approach
– Typical processes
– ASON/GMPLS modified processes
q Quantitative results– Service provisioning
– Overall OPEX
q Analysis and conclusions
21Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Quantitative Results
q Focus on labour costs
q Assign duration (hours) to the activities, and probabilitiesto the decisions
q Estimate hourly wages for each employee category
q Sum up costs for all steps– Gives an upper bound estimate of a given process
q Figures obtained by means of surveys and interviews
22Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
First analysis
q Reveals two types of operators– „Incumbent“
• More hours for sales, administration and management
– And so called „new entrant“• Lower figures for these, the rest remaining in the same range
• Due to – smaller network to maintain
– Fewer types of services offered
23Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Incumbent
0,0010,0020,0030,0040,0050,0060,0070,0080,0090,00
100,00
tradit
ional
servi
ce of
fer
SLA ne
gocia
tions
tradit
ional
serv
ice pr
ovisi
oning
GMPLS se
rvice
prov
ision
ing
tradit
ional
serv
ice ce
ase
GMPLS se
rvice
ceas
e
Cos
t
Sales Administration Project management NOC
q Service offer– Nearly as expensive as service
delivery
q Service cessation– Less management and
operations
q ASON processes– SLA negociations more
expensive
– Consider offer+delivery
24Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
New Entrant
q Processes are cheaper– Less administration and
management (smaller network)
– But less types of services
– Need for external supplier• Rental costs
• Tests at interconnection point
q ASON processes– Cheaper
– In the same proportion
0,00
10,00
20,00
30,00
40,00
50,00
60,00
70,00
tradit
ional
serv
ice of
fer
SLA ne
gocia
tions
tradit
ional
servi
ce pr
ovisi
oning
GMPLS se
rvice
prov
isioning
tradit
ional
serv
ice ce
ase
GMPLS se
rvice
ceas
e
Cos
t
Sales Administration Project management NOC
25Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Overall OPEX
q Significant impact on OPEX related to servicemanagement
q How does it relate to other OPEX subparts?
26Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Estimating yearly OPEX – input data
q Reference network– WDM network
– 2.5 Gbps leased lines
q Traffic– Figures of reference network for 2004
– Leads to a total of 1214 services in one year
– 80% of services are standard
q Equipment– MTBF, life time
q Failure probabilities– Alarm types: preventive alarms, failure alarms
– Failure types: external, hardware, misconfiguration/software, etc.
Hamburg
BerlinHannoverBremen
Norden
Essen
Dortmund
Köln
Düsseldorf
Frankfurt
NürnbergMannheim
Karlsruhe
Stuttgart
UlmMünchen
Leipzig
27Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Estimated number of failures
Dimensioning
Failure probabilities
Equipment MTBF
1171 failures
749 preventive alarms
TopologyTraffic
ArchitectureRepair process
Routine operationprocess
28Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Yearly OPEX
29Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Outline
q Defining OPEX
q Process-based OPEX modelling– Approach
– Typical processes
– ASON/GMPLS modified processes
q Quantitative results– Service provisioning
– Overall OPEX
q Analysis and conclusions
30Dr. Andreas Iselt (Siemens AG) – IST project NOBEL
Conclusion
q Most network operator‘s processes are similar and can bemodelled quite generically
q When looking at typical effort– Major differences between incumbent and „new entrants“
– Lighter business processes, but interactions with external suppliers
q OPEX effort and cost reduction in the order of 50% for bothtypes