OPPORTUNITY DAY Q2 FY2021
Aug 20, 2021
FY2021 Outlook & Progress
AGENDACompany Overview
Q2 FY2021 Performance Highlights
01
02
03
04
Q&A
Q2 FY2021 Financial Results
05
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 3
HELPING BUSINESSTO THRIVE IN
DIGITAL ECONOMY
DATA ANALYTIC
OUR SOLUTIONS
CustomerTouch Points
ERP
CRM
FinancialAccounting
Order to Cash
Procure to Pay
Inventory and Production
Web Mobile
SalesChannel IndoorSocial
Contact Center
Direct Sales
CEM
Back office
Front office
SalesforceAutomation
Customer Service
Digital Marketing
Customer Single View
Customer Journey
Data Connection
Data Cleansing& Consolidation
Big data
DATA ACTIVATION
Data Strategy
Data Visualization
Machine Learning
Data Analytic
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 5
iiG RESOURCES
270+TOTAL EMPLOYEES
25Project Manager
100Consultant
125Developer
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 6
Q2’2021 FINANCIAL HIGHLIGHTS
Gross Profit
Revenue
Net Profit
48 MB.
29% Margin
Q2’2021
169 MB.
46% Recurring Income
21 MB.
12% Margin
+11%
+27%
+83%
% ChangeQoQ
+37%
+28%
+55%
% ChangeYoY1H 2021
.
321 MB.
47% Recurring Income
86 MB.
27% Margin
32 MB.
10% Margin
+36%
+44%
+99%
% ChangeYoY
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 7
TOTAL REVENUES BY BUSINESS UNIT
CRM (iiG) ERP (iCE) Placement Service (iiG) CEM (iiXP) iiG Data (iiG)
50.2879.84 89.16
36.77
36.49
58.47
6.66
4.24
5.75
5.49
10.451.94
93.71
122.07
165.77
Q2'2019 Q2'2020 Q2'2021
94.84
131.55
173.52
36.77
85.02
114.38
13.02
8.56
10.78
6.79
15.843.14
144.63
231.92
317.66
0
50
100
150
200
250
300
350
1H'2019 1H'2020 1H'2021
Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards
Unit : Million THB
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 8
TOTAL REVENUES BY QUARTER
35.76 36.13 39.67 43.1154.14 55.88 59.52 59.44 62.4
6.66 7.237.71
7.81
7.58 7.777.63 7.03
8.18
6.66 6.336.44 4.32
4.24 4.8 4.72 5.045.7543.72
54.6
83.26
52.43
56.11
82.45
93.4979.7
85.21
0.91
1.88
6.83
2.19
1.37
0.69
4.23
93.71
106.17
143.91
109.86
122.07
150.9
166.73
151.9
165.77
Q2'2019 Q3'2019 Q4'2019 Q1'2020 Q2'2020 Q3'2020 Q4'2020 Q1'2021 Q2'2021
Unit : Million THB
Subscription & MA ImplementationPlacement ServiceAMS License Oracle
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 9
iiG REVENUE BY QUARTER
Note: There is reclassification between revenue from AMS and implementation to present properly.
Salesforce Subscription AMS ImplementationPlacement Service
25.93 26.16 26.85 27.29 26.87 28.17 29.02 31.1 34.18
44.74 45.44 48.37 48.68 49.152.11 2.08 2.39 2.15 2.33 2.4 2.65
2.942.76
3.22 3.343.49 3.27 3.56
2.58 3.78 3.49 4.38 6.36 6.66 6.336.44
4.32
4.24 4.84.72 5.04 5.75
9.3510.99
16.33
35.96
15.3619.71
26.85
31.66
18.77
27.89
39.93
45.66
33.6138.39
39.9743.01
49.06
69.78
50.92
56.94
64.85
72.14
60.03
80.09
93.51102.24
90.60
96.85
Q1'2018 Q2'2018 Q3'2018 Q4'2018 Q1'2019 Q2'2019 Q3'2019 Q4'2019 Q1'2020 Q2'2020 Q3'2020 Q4'2020 Q1'2021 Q2'2021
Unit : Million THB
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 10
Oracle Subscription & MA AMS License OracleImplementation
iCE REVENUE BY QUARTER
Note: There is reclassification between revenue from AMS and implementation to present properly.
8.27 7.59 7.11 8.57 8.93 9.4 10.44 11.15 10.76 13.254.97 4.26 4.58 4.77 5.05 4.36 4.43 4.14 3.76
4.62
17.78 24.01 26.26
49.36
30.9823.26
36.4241.11 40.7 36.37
14.230.91
1.88
6.83
2.19
1.37 0.69 4.23
45.25
36.7739.83
69.53
47.15
37.02
51.29
57.77 55.9158.47
Q1'2019 Q2'2019 Q3'2019 Q4'2019 Q1'2020 Q2'2020 Q3'2020 Q4'2020 Q1'2021 Q2'2021
Unit : Million THB
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 11
FY2021 BUSINESS OUTLOOK
IIG Data &New ProductsERP CRM CEM
Placement Outsourcing
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 12
GROWTH DRIVER
As-is Business:
Wind Beneath Our Wings
New Products/BU
Collaborations
M&A
InorganicOrganic
13
CRM continue to grow at 30%
ERP to grow at 10-15%
CEM to grow 100%
Outsourcing back to normal
Data & New Products to take off
FY 2021OUTLOOK
14
CRM continue to grow at 30%
ERP to grow at 10-15%
CEM to grow 100%
Outsourcing back to normal
Data & New Products to take off
FY 2021OUTLOOK
1H 2021(Change YOY)
+32%
+35%
+133%
+26%
REVENUE PROJECTION
2019 2020 2021
Total Revenue 549.54394.69 650 - 700Growth 39% Min Growth 25%
15
Unit : Million THB
Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 16
iSocial
Line Integration
iMatch
Data Cleansing
e-Tax
Thailand’s Localization | National e-Payment Policy
In-house Development
NEW PRODUCTS | BU
AI
Predictive Analytics
Big Data
Full Stack of Data Analytics
iiG Data
17
TECHNOLOGY PARTNER
NEW PRODUCTS | BU
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 18
One Business Spend Management Platform (BMS) to Unify Supply Chain, Procurement, Payments, and Treasury.
✓ #1 Global Community in Business Spend Management (BSM)
✓ Unify Cloud-based Platform
✓ Visibility and make cost control, compliance, and anything spend
management
✓ Powerful capabilities for everyone in your company, power users, and your
suppliers to conduct all of their business spend activities in one place
✓ API Open Integration Platform works well with any back-end system.
✓ Faster Deployment, No custom coding or high-cost support required.
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 19
COUPA CUSTOMERS
Vonage Introduction
VONAGE CONFIDENTIAL
Vonage Communications Platform
INTRODUCING
The world’s most flexible cloud communications platform
This means you can eliminate the silos with a fully integrated stack that includes Applications, Communications APIs or best of both
ApplicationsUnified Communications &
Contact Center
Communications APIsCPaaS Programmable
Communications
Best of bothCustomize Apps using APIs
APIs
Cloud Infrastructure
Global FootprintGlobal Carrier Network
Third party integrations
22
67% of customers expect a self-service option before being connected to a live agent.
Growing recognition for reinventing communications
Awards
ANNUAL
REVENUE
200+
PATENTS WITH
150 PENDING
REGISTERED
DEVELOPERS
800K+$1B+
COMPANY FOUNDED
HEADQUARTERS: HOLMDEL, NJ
2001
EMPLOYEES
WORLDWIDE
2,200+
STRATEGIC ACQUISITIONS
IN 5 YEARS
$1B
MINUTES & MESSAGES
TERMINATED
ANNUALLY
20B
GLOBAL FOOTPRINT
OF LOCAL OFFICES
36
10+
750+
4.9/5
800+
Top 14
Contact Center Software Designed for Salesforce
Years Integrated with Salesforce
Customer Reviews
AppExchange Rating
Global Customers
ISV Summit Partner
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 25
COLLABORATIONS
• Joint Venture with Viriyah Property
• Registered Capital: 50 MB
• Initial Paid-up Capital: 20 MB
• Shareholders Structure:
• Viriyah Property 50%• iiG 50%
บริษัท ไอแอนด์ไอ เวนเจอร์ จ ำกัด
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 26
Product Overview
Digital Platform Artificial Intelligence
Self-Develop
Implementation
Middle Office(Claim underwrite)
Self-Develop
Adopt other’s technology JV Product
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 27
Products – Phase I
Partner Engagement app (lead + quote)• Tool for agent engagement
• Compare product, financial analysis, submit app form
Self inspect & Claim• Inspect car by customers them
self, create claim to central system which using AI to judge and analyze fraud and budget
Auto exclusion
• Use AI to predict risk of health condition to exclude some cerverate of life insurance
Risk score
• Dynamic motor insurance fee by driver score which validate by AI
QC-Voice
• Use AI to listen and validate the voice to replace human underwriting
Middle Office
• Agile system of records for policy administration, claim, and underwriting
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 28
M&A
New Complimentary Skills & Expertise
Data Analytics Digital AgenciesCRM
ImplementorsERP
Implementors
Expand Our Capacity
FINANCIAL RESULTSQ2’ 2021
39
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 30
Q2’2021 FINANCIAL HIGHLIGHTS
Gross Profit
Revenue
Net Profit
48 MB.
29% Margin
Q2’2021
169 MB.
46% Recurring Income
21 MB.
12% Margin
+11%
+27%
+83%
% ChangeQoQ
+37%CRM Growth
28%
+28%
+55%
% ChangeYoY1H 2021
.
321 MB.
47% Recurring Income
86 MB.
27% Margin
32 MB.
10% Margin
+36%
+44%
+99%
% ChangeYoY
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 31
TOTAL REVENUES BY BUSINESS
CRM (iiG) ERP (iCE) Placement Service (iiG) CEM (iiXP) iiG Data (iiG)
50.2879.84 89.16
36.77
36.49
58.47
6.66
4.24
5.75
5.49
10.451.94
93.71
122.07
165.77
Q2'2019 Q2'2020 Q2'2021
94.84
131.55
173.52
36.77
85.02
114.38
13.02
8.56
10.78
6.79
15.843.14
144.63
231.92
317.66
0
50
100
150
200
250
300
350
1H'2019 1H'2020 1H'2021
Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards
Unit : Million THB
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 32
REVENUE PROPORTION 1H’2021 BY BUSINESS
CRM (iiG)
54.62%
4.99%CEM (iiXP)
ERP (iCE)
36.01%
Data (iiG)
0.99%
Placement Service (iiG)
3.39%
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 33
Salesforce & OracleSoftware Subscription
34.93%
8.21%MA & AMS Implementation
51.91%
Recurring46.54%
Non-recurring53.46%
vs.
REVENUE PROPORTION 1H’2021BY REVENUE TYPE
1.55%
3.40%Placement Service
License Oracle
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 34
TOTAL GROSS PROFIT
Gross Profit MarginGross Profit
Unit : Million THB
Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards
26.83
33.55
48.19
28.63% 27.48% 29.07%
0%
20%
40%
60%
80%
100%
120%
0
10
20
30
40
50
60
70
80
90
100
Q2'2019 Q2'2020 Q2'2021
35.12
67.38
86.22
24.28%29.05% 27.14%
0%
20%
40%
60%
80%
100%
120%
0
10
20
30
40
50
60
70
80
90
100
1H'2019 1H'2020 1H'2021
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 35
NET PROFIT
Gross Profit MarginGross Profit
Unit : Million THB
Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards
6.62
10.45
20.75
12.83%
8.41%12.29%
0%
10%
20%
30%
40%
50%
60%
70%
0.00
5.00
10.00
15.00
20.00
25.00
30.00
35.00
Q2'2019 Q2'2020 Q2'2021
8.18
20.72
32.11
5.61% 8.85% 10.01%
0%
10%
20%
30%
40%
50%
60%
70%
0
5
10
15
20
25
30
35
40
1H'2019 1H'2020 1H'2021
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 36
REVENUE FROM iiG
28.1744.74 49.15
22.11
31.1141.95
6.66
4.24
5.75
56.94
80.09
96.85
Q2'2019 Q2'2020 Q2'2021
Salesforce Subscription Implementation & AMS Placement Service
Unit : Million THB
55.0478.92
97.83
39.8
52.64
78.83
13.02
8.56
10.79
107.86
140.12
187.45
1H'2019 1H'2020 1H'2021
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 37
1H’2021
vs.RECURRING
vs.
iiG REVENUE PROPORTIONRECURRING VS. NON-RECURRING
Salesforce Subscription AMS Placement Service Implementation
4.35%6.11%
33.21%56.32%
RECURRING
66.79%NON-RECURRING
33.21%
1H’2020
3.64%
5.76%
38.41%52.19%
NON-RECURRING
39.41%61.59%
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 38
1H’2020 1H’2021
iiG REVENUE PROPORTIONSOFTWARE VS. SERVICE
Salesforce Subscription AMS Placement Service Implementation
4.35%
6.11%
33.21%56.32%
SOFTWARE
56.32%SERVICE
vs.43.68%
3.64%
5.76%
38.41%52.19%
SOFTWARE SERVICE
47.81%vs.
52.19%
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 39
Gross Profit MarginGross Profit
GROSS PROFIT FROM iiG
16.95
21.98
26.23
29.77% 27.44% 27.08%
0%
10%
20%
30 %
40%
50%
60%
70 %
80%
90%
100%
0
5
10
15
20
25
30
35
40
45
50
Q2'2019 Q2'2020 Q2'2021
Unit : Million THB
25.24
39.11
46.78
23.40%27.91%
24.96%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0
5
10
15
20
25
30
35
40
45
50
1H'2019 1H'2020 1H'2021
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 40
REVENUE FROM iCE
Oracle Subscription & MA Implementation & AMS License Oracle
Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards
7.59 8.87 13.25
28.27 27.62
40.990.91
4.23
36.77 36.49
58.47
0
20
40
60
80
100
120
Q2'2019 Q2'2020 Q2'2021
Unit : Million THB
15.86 17.3424.01
51.02
63.65
85.45
15.14
4.03
4.92
82.02 85.02
114.38
1H'2019 1H'2020 1H'2021
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 41
iCE REVENUE PROPORTION RECURRING VS. NON-RECURRING
RECURRING
29.75%NON-RECURRING
70.25%vs.
RECURRING
28.32%NON-RECURRING
71.68%vs.
1H/2020 1H/2021
Oracle Subscription MA AMS License OracleImplementation
67.38%
7.33%
9.50%
11.49%
4.30
9.35%
11.56%
8.84%63.51%
4.74%
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 42
1H/2020 1H/2021
Oracle Subscription MAAMSLicense Oracle Implementation
SOFTWARE
15.79%SERVICE
84.21%vs.
SOFTWARE
13.57%SERVICE
86.43%vs.
iCE REVENUE PROPORTION SOFTWARE VS. SERVICE
9.35%
11.56%
8.84%
4.74%
63.51% 67.38%
7.33%
9.50%
11.49%
4.30%
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 43
GROSS PROFIT FROM iCE
Gross Profit MarginGross Profit
Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards
11.979.06
17.29
32.55%
24.83%29.57%
0%
20%
40%
60%
80%
100%
120%
0
5
10
15
20
25
30
35
40
Q2'2019 Q2'2020 Q2'2021
Unit : Million THB
21.42
25.29
33.08
26.12%29.75% 28.92%
0%
20%
40%
60%
80%
100%
120%
0
5
10
15
20
25
30
35
40
1H'2019 1H'2020 1H'2021
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 44
FINANCIAL RATIO30
25
20
15
10
5
-
2019 2020 1H/2020 1H/2021
28.50
15.98
5.368.13
17.76
0.49 0.30
0.68
5.28
11.66
0.46
3.72
Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 45
REVENUE FROM iiXP
Customer Experience Management (CEM) Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards
5.49
10.45
0
2
4
6
8
10
12
14
16
18
20
Q2'2020 Q2'2021
Unit : Million THB
6.79
15.84
0
2
4
6
8
10
12
14
16
18
20
1H'2020 1H'2021
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 46
GROSS PROFIT FROM iiXP
Gross Profit MarginGross Profit
Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards
2.94
4.69
53.60%44.90%
0%
20%
40%
60%
80%
100%
120%
140%
160%
180%
0
1
2
3
4
5
6
7
8
Q2'2020 Q2'2021
Unit : Million THB
3.41
6.38
50.20%40.20%
0%
20%
40%
60%
80%
100%
120%
140%
160%
180%
0
1
2
3
4
5
6
7
8
1H'2020 1H'2021
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 47
324Annual Recurring
Revenue
273Pipeline
250Backlog
Unit : Million THB
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 48
ANNUAL RECURRING REVENUE
324Annual Recurring Revenue
256 68
Unit : Million THB
217Salesforce
Subscription
14AMS
25Placement
Service
32Oracle
Subscription
19AMS17
MA
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 49
BACKLOG
250Backlog
Implementation
Implementation
Implementation
Unit : Million THB
140
94
16
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 50
PIPELINE
273Pipeline
158 106 9
Unit : Million THB
83Service
75Software
83Service
23Software
9Service
CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 51
Q2’2021 FINANCIAL HIGHLIGHTS
169MB
Margin
29%
36%
YoY Growth (ERP Growth 60%)
Recurring Income
46%
12%
Margin21MB
YoY Growth
99%
Revenue
Gross Profit
Net Profit
YoY Growth
44%48MB