Date post: | 01-Jan-2016 |
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Agenda
• Types of ops control tools
• How to implement in Profit Tools
• Examples
• Demo
• Discussion / Q&A
Types of Ops Control Tools
• Analysis– What’s been going right or wrong?
• Monitoring / Assessment– Is it continuing / getting better / worse?
• Intervention– “Heads up” to incidents happening now– Ability to influence outcomes
How to Implement in PT
• Analysis– What’s been going right or wrong?
• Assessment– Is it continuing / getting better / worse?
• Intervention– “Heads up” to incidents happening now– Ability to influence outcomes
Reporting, Excel, B.I. tools
Auto-Reporting, Dashboarding
Exception Reporting, Alerts
Monitoring / Assessment Examples (Is it continuing / getting better / worse?)
• Dashboarding– Quickviews are very configurable
• Auto-Reporting– To email, to network
Intervention Examples (“Heads up” to incidents happening right now,
& Ability to influence outcomes)
• Let’s take a closer look in a demo at:– Exception Reporting– Escalation Options
• Let’s discuss other future possibilities– Internal use of EN for email, & alerts(??)– Other ideas / requests?
Improvement:You now have the tools to…
1. Identify what needs to happen
2. Track overall progress
3. Give “heads up” to both staff & managers
4. Be focused and proactive with your time
Discussion / Q&A