OPTIMA User Reference Guide

OPTIMA User Reference Guide

Version 5.0.3

Copyright 2005 AIRCOM International Ltd All rights reserved ADVANTAGE, AIRCOM, ARRAY WIZARD, ASSET3g, CONNECT, DATASAFE, ENTERPRISE, NEPTUNE, OPTIMA, QUALITA, RANOPT, TARGET and WEBWIZARD are recognised trademarks of AIRCOM International. Microsoft Word, Microsoft Office, Windows, Window 95, Window 98, Windows NT, Windows XP and MS-DOS are trademarks of the Microsoft Corporation. Other product names are trademarks of their respective companies. This documentation is protected by copyright and contains proprietary and confidential information. No part of the contents of this documentation may be disclosed, used or reproduced in any form, or by any means, without the prior written consent of AIRCOM International. Although AIRCOM International has collated this documentation to reflect the features and capabilities supported in the software products, the company makes no warranty or representation, either express or implied, about this documentation, its quality or fitness for a particular customer purpose. Users are solely responsible for the proper use of ENTERPRISE software and the application of the results obtained. An electronic version of this document exists on our website. This manual finalised on 12 September 2005. Refer to the Online Help for more information. This manual prepared by: AIRCOM International

Grosvenor House 65-71 London Road Redhill, Surrey RH1 1LQ ENGLAND Telephone: +44 (0) 1737 775700 Support Hotline: +44 (0) 1737 775777 Fax: +44 (0) 1737 775770 Web: http://www.aircom.co.uk

Can You Improve Our User Assistance?

Do the Help and User Reference Guides Help You? AIRCOM is always working to improve the online Help and User Reference Guides for our products, so that your job is easier to do.

Even if you would not normally do so, please take a look at the Help or User Reference Guide next time you are unsure of how to do something and if you have any comments or questions that could help us improve them, please email us on: [email protected].

We highly value your comments, suggestions, and criticisms. If you did not find the user assistance you were looking for, needed more assistance than the online help or user reference guides provided, or have any suggestions for future improvements to our information, we want to know.

Specifically, consider:

Is the information accurate and complete? Is the information helpful does it answer your question about the program ? Are there any words that you would like to be put into the index ?

OPTIMA User Reference Guide Page i Version 5.0.3

Contents Chapter 1 Introduction

About This Manual .............................................................................................. 2 Obtaining User Assistance.................................................................................. 2

About the ENTERPRISE User Reference Guides ...................................................... 3 Using ENTERPRISE User Reference Guide PDFs .................................................... 4 Obtaining Further Information and Services................................................................ 4 Obtaining Support........................................................................................................ 5

Chapter 2 Installing OPTIMA About the Hardware and Software Requirements for OPTIMA........................... 7 Installing OPTIMA ............................................................................................... 8

Installing OPTIMA as Part of ENTERPRISE ............................................................... 8 Installing OPTIMA Lite ................................................................................................. 8 Updating Data.............................................................................................................. 8 About Maintenance and Security................................................................................. 8

Starting OPTIMA ................................................................................................. 9 Changing your OPTIMA Password ................................................................... 10

Chapter 3 About the OPTIMA User Interface About the Main OPTIMA Toolbar ...................................................................... 12

About the Favourites Toolbar .................................................................................... 13 About the OPTIMA Menus ................................................................................ 14 About the Counter Descriptions Window........................................................... 15 Using Clocks in OPTIMA................................................................................... 16

Offsetting the System Clock ...................................................................................... 17 About Performance Alarms ............................................................................... 17

About the Alarms Explorer......................................................................................... 18 About the Alarms Handler Explorer ........................................................................... 19

About the Data Explorer .................................................................................... 20 About the Filter Explorer ................................................................................... 20 Switching Between Open Windows .................................................................. 21 Defining User Preferences ................................................................................ 21

Setting the Filter Directory ......................................................................................... 21 Setting Confirmation Requests.................................................................................. 22 Setting Grid Preferences ........................................................................................... 22 Setting Expression Editor Preferences...................................................................... 22 Setting Security.......................................................................................................... 23

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Chapter 4 OPTIMA Administrator Tools About OPTIMA Security .................................................................................... 26

Example of Using Groups and Users to Configure Security ..................................... 26 Creating Groups ........................................................................................................ 28 Editing and Deleting Groups...................................................................................... 29 Using Groups to Assign Access ................................................................................ 30 Creating Users........................................................................................................... 31 About OPTIMA User Roles........................................................................................ 32 Editing and Deleting Users ........................................................................................ 32 Changing Passwords................................................................................................. 33

Using Contacts in OPTIMA ............................................................................... 33 Adding, Editing and Deleting Contacts in the Address Book .................................... 34 Adding a Contact Group to the Address Book .......................................................... 35 Editing and Deleting Contact Groups ........................................................................ 36

About KPIs ........................................................................................................ 37 Creating KPIs............................................................................................................. 37 Editing a KPI .............................................................................................................. 39 Deleting a KPI............................................................................................................ 39 Synchronising Tables ................................................................................................ 40 Recreating Views....................................................................................................... 42

Adding a Description to a Raw Counter ............................................................ 43 About Global Counters...................................................................................... 44 About Table and Field Information Settings ...................................................... 45

Setting All Table and Field Information Settings Using the Settings Wizard............. 46 Setting Table Security................................................................................................ 47 Setting the Granularity Period for a Single Table ...................................................... 48 Assigning a Category to a Table ............................................................................... 48 Defining an Association for a Table........................................................................... 49 Adding a Comment to a Table................................................................................... 50 Adding a Comment to a Column ............................................................................... 50 Finding a Counter in the Table and Field Info Dialog Box......................................... 50 Repopulating Data ..................................................................................................... 51

About Categories .............................................................................................. 51 Creating and Editing Categories................................................................................ 52

About Routes .................................................................................................... 53 Adding and Editing Routes ........................................................................................ 53

Downgrading Cells ............................................................................................ 54 Excluding Particular Days from Reports............................................................ 55

Editing and Deleting Holidays.................................................................................... 55 Setting the Busy Hour ....................................................................................... 56

Manually Setting the Busy Hour ................................................................................ 57 Configuring the Capture Settings .............................................................................. 58

Modifying Element IDs ...................................................................................... 59 Editing Element IDs ................................................................................................... 59 Using Wildcards in Element ID Search Strings ......................................................... 60

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Chapter 5 Setting Up and Querying Data Using the Data Explorer .................................................................................... 62

Finding a Counter ...................................................................................................... 63 Defining a Query........................................................................................................ 63

About OPTIMA Modules ................................................................................... 69 Creating Folders for OPTIMA Modules ..................................................................... 70 Viewing OPTIMA Modules......................................................................................... 71 Creating OPTIMA Modules........................................................................................ 72 Locking OPTIMA Modules......................................................................................... 74 Restricting Editing of OPTIMA Modules .................................................................... 74 Editing and Deleting OPTIMA Modules ..................................................................... 75 Opening an OPTIMA Module in a New Combination ................................................ 75 Copying OPTIMA Modules ........................................................................................ 76 Importing and Exporting OPTIMA Modules............................................................... 76

Chapter 6 Viewing Data in OPTIMA About Combination Windows in OPTIMA.......................................................... 79

Creating Folders for OPTIMA Combination Windows ............................................... 80 Viewing Pre-Defined Combination Windows............................................................. 82 Creating Combination Windows ................................................................................ 83 Displaying Element Data Across Modules................................................................. 84 Locking Combination Windows ................................................................................. 86 Restricting Editing of Combination Windows............................................................. 87 Copying Combination Windows................................................................................. 88 Importing and Exporting Combination Windows ....................................................... 89

Adding and Editing Favourites in OPTIMA........................................................ 91 Filtering Data in the Combination Window ........................................................ 92

Filtering Data by Selecting Network Elements .......................................................... 92 Setting a Date Range ................................................................................................ 93

Finding Elements in the Modules Pane............................................................. 94 Finding Elements Within One Module ....................................................................... 94 Finding Elements Across Modules ............................................................................ 94

Filtering Elements in the Modules Pane............................................................ 95 Choosing Where to Save Filters................................................................................ 95 Creating a Filter from a Selection .............................................................................. 96 Creating a Filter From the Grid Pane ........................................................................ 97 Selecting Elements Quickly ....................................................................................... 98 Applying a Filter ......................................................................................................... 98

Using the Filter Explorer.................................................................................... 99 Creating Filters in the Filter Explorer ....................................................................... 100 Editing Filters in the Filter Explorer.......................................................................... 101 Copying Filters in the Filter Explorer ....................................................................... 101

Chapter 7 Customising Grids in OPTIMA About the Tools for Customising a Grid .......................................................... 104 Customising Columns in a Grid....................................................................... 105

Sorting Data Within Grid Columns........................................................................... 105 Fixing Grid Columns ................................................................................................ 107 Scrolling to a Grid Column....................................................................................... 108 Changing the Grid Column Settings ........................................................................ 108

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Setting Thresholds and Conditional Fonts............................................................... 109 Refreshing Data....................................................................................................... 110 Saving and Resetting the Layout............................................................................. 111

Searching for Data in Grids............................................................................. 111 Filtering Data in Grids ..................................................................................... 112

Selecting a Single Value to Filter the Grid............................................................... 112 Filtering One Column of the Grid............................................................................. 113 Filtering More Than One Column In The Grid ......................................................... 114

Summarising Data........................................................................................... 115 Viewing Details of a Single Network Element in a Grid................................... 116 Printing Grids .................................................................................................. 118 Exporting OPTIMA Grids................................................................................. 118 Counting Records in OPTIMA Grids ............................................................... 119 Viewing SQL in Grids ...................................................................................... 119

Chapter 8 Using Graphs About the Tools for Customising a Graph ....................................................... 122 Changing the Appearance of Graphs.............................................................. 123

Using the General Tab in the OPTIMA Graph Options Dialog Box......................... 123 Changing the Appearance of Graph Axis ................................................................ 125 Changing the Thickness of Graph Lines ................................................................. 126 Using the Functions Tab in the OPTIMA Graph Options Dialog Box...................... 126 Changing the Thickness of Bars on Bar Graphs ..................................................... 127 Displaying Thresholds on Graphs ........................................................................... 127

About the Navigating Tools ............................................................................. 128 Zooming and Scrolling on OPTIMA Graphs ............................................................ 128 Rotating a Graph ..................................................................................................... 128 Viewing Values Using the Cursor Key..................................................................... 128

About the Appearance Tools........................................................................... 129 Viewing the Graph in 3D.......................................................................................... 129 Viewing Gaps in the Data ........................................................................................ 129 Displaying Data per Point on an OPTIMA Graph .................................................... 130 Viewing Weekends and Holidays ............................................................................ 130

Forecasting and Extending Trends on a Graph .............................................. 131 Printing and Exporting Graphs ........................................................................ 132 About the Series List ....................................................................................... 134

Ordering the List of Data for a Graph ...................................................................... 135 About the 3D Options in the Series List Menu ........................................................ 135 Changing the Colours of the Graph Lines and Functions ....................................... 135 Changing the Axis Where Data Appears................................................................. 136 Using the Series List Functions in Line Graphs ...................................................... 137

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Chapter 9 Using OPTIMA Work Areas About the Work Area Toolbar.......................................................................... 140 Creating a New Work Area ............................................................................. 140 Adding and Removing Combinations.............................................................. 141 Adding and Removing Web Browsers ............................................................ 142 Refreshing Data and Switching Tabs.............................................................. 143

Enabling Data Refreshing and Switching ................................................................ 143 Loading a Work Area ...................................................................................... 144

Chapter 10 Viewing Data on the Map Displaying Performance Data on the Map ...................................................... 146 Changing the Display of Performance Data.................................................... 147 Using the Clock to Display Performance Data ................................................ 149

Chapter 11 Generating and Scheduling Reports Download Learning ReportBuilder .................................................................. 152 About Using OPTIMA Reports ........................................................................ 152

Creating Folders for Reports ................................................................................... 153 Viewing Reports....................................................................................................... 154 Creating Reports Using Report Builder ................................................................... 155 Creating Excel Reports............................................................................................ 175 Locking Reports....................................................................................................... 179 Restricting Editing of Reports .................................................................................. 179 Editing and Deleting Reports................................................................................... 180 Copying Reports ...................................................................................................... 181 Printing Reports ....................................................................................................... 181 Importing and Exporting Report Definitions............................................................. 182 Exporting Reports .................................................................................................... 184

Scheduling When Reports Run....................................................................... 185 Creating Folders for Schedules ............................................................................... 185 Creating a Schedule for a Report ............................................................................ 186 Editing and Deleting Schedules............................................................................... 188 Copying Schedules.................................................................................................. 188 Viewing and Deleting the History of a Schedule ..................................................... 189

Chapter 12 Using Performance Alarms About Alarm Settings ...................................................................................... 192

Configuring Vendors................................................................................................ 192 Configuring Technologies........................................................................................ 193 Configuring Element Types ..................................................................................... 193

About Alarm Filters.......................................................................................... 194 Adding, Editing and Deleting Filters ........................................................................ 194

About Ripple Counts ....................................................................................... 196 Defining an Alarm............................................................................................ 197

Activating an Alarm.................................................................................................. 199 Editing and Deleting an Alarm ................................................................................. 199

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Assigning Alarms to Contacts ......................................................................... 200 Creating an Alarm Handler ...................................................................................... 200 Activating an Alarm Handler .................................................................................... 201 Enabling Contacts to Receive Alerts ....................................................................... 201

Viewing, Clearing and Resetting Alarms......................................................... 202 Viewing and Clearing Alarm Definitions .......................................................... 204 Viewing and Clearing Alarms History.............................................................. 205 Customising Alarm Information ....................................................................... 207

Sorting Alarm Information by Column...................................................................... 207

Index

OPTIMA User Reference Guide Page 1 Version 5.0.3

Introduction OPTIMA is a network performance management and monitoring software that logs and stores network parameters, enabling you to gain a complete understanding of the current and past performance of your network.

You can use OPTIMA with ENTERPRISE or standalone, as OPTIMA Lite.

By accessing and analysing invaluable performance data, you can:

Identify and respond quickly to change Accurately pinpoint extra capacity requirements Deploy network enhancements in a timely and cost effective manner Predict future trends in the network or at any part of the network Some typical uses of OPTIMA for network operation and performance management are:

Daily reporting of cell, site, BSC, MSC and transmission network performance Daily reporting of any cluster of cell sites or network elements covering particular

cities, roads or other geographical regions

Identification of performance anomalies across network regions Overall monitoring of alarms and equipment operational status Identification and strategic reporting of traffic hotspots and network locations

generating high traffic and revenues

In This Section About This Manual Obtaining User Assistance

C H A P T E R 1

OPTIMA User Reference Guide Version 5.0.3

About This Manual This manual describes how to use OPTIMA to view performance data and statistics. This table shows which Chapter contains what information:

Use This Chapter For 2 Administrator-only information about configuring OPTIMA and installing OPTIMA Lite.

3 Information on using the OPTIMA interface.

4 Administrator-only information about using Administrator tools.

5 - 11 User information about setting up and view data and using reports.

Obtaining User Assistance

Using Online Help

ENTERPRISE products come with a complete system of online Help which you can access in three ways:

From the Help menu, click Help Contents. Scroll through the table of contents and choose a relevant topic to display.

To search for something particular, from the Help menu, click Help Contents and on the Index tab, type in a word.

Context-sensitive help is available for most of the dialog boxes. Therefore, to get relevant Help about using a dialog box, in the dialog box, press F1.

We value your comments, suggestions, and criticisms. If you did not find the Help you were looking for, needed more assistance than the online help provided, or have any suggestions for future improvements to our online information, we want to know. Please email your comments with the subject 'ENTERPRISE Manuals' to the appropriate address as described in Obtaining Support.

Using ENTERPRISE User Reference Guides

AIRCOM also provides a series of User Reference Guides for its software tools. For information on the full range available, see About the ENTERPRISE User Reference Guides on page 3.

You can view the manuals supplied as PDFs (Adobe portable document format) on the ENTERPRISE CD, or print out your own copies of them on a postscript printer.

Tip : You can choose to install the PDFs on your PC when installing. Note : Adobe and Acrobat are trademarks of Adobe Systems, Incorporated.

For any further documentation, such as application notes and extra reference information, please email the support team at the address described in Obtaining Support.


About the ENTERPRISE User Reference Guides This table describes the manuals:

This Manual Contains Information On What's New The main difference between the latest versions of the ENTERPRISE

suite.

ENTERPRISE Administration and Installation Guide Installing and configuring ENTERPRISE, your network, and Oracle databases. Using Administrator to create users and groups, and set permissions.

Also contains information on software licensing.

ENTERPRISE User Reference Functionality that is common to more than one of the products in the ENTERPRISE suite, including how to access, view, edit and store data.

Also contains reference information about file formats.

ENTERPRISE Database Reference The relationships between tables in the database and the contents of each table.

ADVANTAGE User Reference Using ADVANTAGE to plan and optimise networks automatically, analyse network performance, identify problem cells/areas, use network performance data and more.

ArrayWizard User Reference Using ArrayWizard to automatically generate coverage predictions and best server arrays, which gives you instantaneous display of coverage and interference information for pre-selected filters when loaded into ASSET3g.

ASSET3g User Reference Using ASSET3g including information on hierarchical network planning, propagation modelling, coverage analysis, traffic planning, neighbour list definition, automatic frequency planning and CW data analysis.

Using the radio planning tool for 3rd generation mobile communication networks.

Also contains reference information about file formats.

CONNECT User Reference Using CONNECT, the network transmission and microwave link planning software for full network physical link design and logical link design.

Also contains CONNECT specific reference information.

DATASAFE User Reference Using DATASAFE, our network configuration tool to implement both small and large scale changes to networks

DIRECT User Reference Using DIRECT to design telecommunications networks of different network layers. Explains how to plan cellular, PSTN and data networks at a both general and strategic level.

Also contains DIRECT specific reference information.

NEPTUNE User Reference Using NEPTUNE to collect, import and analyse testmobile data and using the optional module, PROBE for additional analysis.

Also contains reference information on NEPTUNE file formats.

OPTIMA User Reference Using OPTIMA to view performance data and statistics both with ENTERPRISE and standalone using OPTIMA Lite.

QUALITA User Reference Using QUALITA including information on how to create Service Level Agreements, setting Quality of Service filters and benchmarks, configuring reports and enabling QoS degradation analysis.

RANOPT User Reference Using RANOPT to efficiently find faults in your network, optimise and validate its performance prior to commercial launch.


This Manual Contains Information On TARGET User Reference Using TARGET as an administrator to design forms, Gantt charts and

reports. Using TARGET to view and edit information about your network and its roll out.

Also contains TARGET reference information.

WEBWIZARD User Reference Using WEBWIZARD to display GIS and report information of network data, including creating layers, regions, nodes, layer types, administering and configuring the system and using the GIS view, explorer and report viewers.

Using ENTERPRISE User Reference Guide PDFs To use the PDFs:

1 Make sure you have Adobe Acrobat Reader installed on your PC. If you do not have this, you can install it from the ENTERPRISE CD, or get it from the Adobe website.

2 Navigate to the Docs folder in the location where you installed the product.

3 If this folder does not exist or is empty, modify your ENTERPRISE installation now and choose to install them. To do this:

From the Control Panel, double-click Add/Remove Programs. In the list of items, choose the correct version of ENTERPRISE and click the

Add/Remove button.

When prompted, select Modify then click Next twice until you are on the Select Components page of the installation wizard.

Ensure that the documentation you require is selected. 4 When installed, in the Docs folder, double-click the pdf file that you want to open.

Obtaining Further Information and Services As well as providing a comprehensive User Assistance system of Online Help and User Reference Guides, AIRCOM additionally provides:

Knowledgebase In the Product Support section of the AIRCOM website, you can view our searchable Technical Database (Knowledgebase). It contains articles created by our support professionals who have resolved issues for our customers, and is constantly updated, expanded, and refined to ensure that you have access to the very latest information.

Note : To access the Knowledgebase, you must have a customer web account.


Product Support For information on AIRCOM Product Support, see Obtaining Support. Training If you require details of mobile and fixed network training courses, run by AIRCOM, please contact us at the appropriate email address described in Obtaining Support or via our website. Consultancy Services AIRCOM also provide full radio consultancy services in Network Audits, Business Planning Support, Licence Applications, Radio Network Planning, Telecommunications Research and System Modelling and Propagation Analysis and Modelling.

Obtaining Support Logging Support Requests Online To log a support request online:

1 Go to the AIRCOM website, at http://www.aircom.co.uk.

2 Click the link to Support.

3 Log in, using your customer web account username and password.

4 In the Technical Support pane, click Online Helpdesk System.

5 Click Log New.

6 Enter the details of your request, and then click Log.


Logging Support Requests via Telephone or Email Alternatively, this table shows the contact details for any support or assistance you may require:

Type of Query Contact Email

You have a difficulty you cannot resolve yourself using the Online Help

North America Tel : +214 576 2700 Fax : +1 214 576 2794

[email protected]

South America Tel : +55 12 39412199 Fax :+55 12 3911-3727

[email protected]

You have found a possible fault in the software

Singapore Tel : +65 372 0548 Fax : +65 372 0350

[email protected]

Middle East and Africa Tel : +971 4 391 2640 Fax : +971 4 391 8660

[email protected]

South Africa Tel : +27 11 745 1475 Fax : +27 11 465 1517

[email protected]

Europe and Rest of World Tel : +44 1737 775777 Fax : +44 1737 775770

[email protected]

You cannot find the Help you were looking for

You would like to suggest future improvements to the online information

You require further documentation, such as application notes and further reference information

UK Documentation [email protected]

You require updated versions of PDF files Visit the AIRCOM website at http://www.aircom.co.uk

You require details of mobile and fixed network training courses run by AIRCOM

Competence Development Solutions [email protected]

When contacting us with a support query, it would help us if you:

Give us as much information as possible about the problem and the context in which it occurred

State the version and build you are using Have all the details of your query to hand Are logged into the ENTERPRISE application Can send extracts of your data sets if we need them to reproduce your problem


Installing OPTIMA OPTIMA can be used in the following ways:

If using OPTIMA Then As part of the ENTERPRISE suite To ensure top performance, one of our teams needs to install and integrate

OPTIMA to a network, configuring the collection of performance counters, data storage and the database.

As a standalone product You should contact your system administrator to find out where on your network OPTIMA is installed, and to get a username and password.

When you have this information, you can access OPTIMA without having to install anything.

Over the internet You should contact your system administrator to find out how to use OPTIMA over the Internet.

In This Section About the Hardware and Software Requirements for OPTIMA Installing OPTIMA Starting OPTIMA Changing your OPTIMA Password

About the Hardware and Software Requirements for OPTIMA

You can have one workstation for each client that wishes to use OPTIMA and ENTERPRISE.

The hardware and software requirements are the same as the latest ENTERPRISE specification. For more information, see the ENTERPRISE User Reference Guide or confirm with our Support team, who can be contacted on one of the numbers shown in Chapter 1 of this guide

C H A P T E R 2


Installing OPTIMA You can install OPTIMA in two ways:

As part of ENTERPRISE As OPTIMA Lite

Installing OPTIMA as Part of ENTERPRISE To use OPTIMA as part of the ENTERPRISE suite, one of our teams needs to install and integrate OPTIMA to a network. This ensures maximum performance by configuring the collection of performance counters, data storage and the database.

Installing OPTIMA Lite A standalone version of OPTIMA has been produced so that:

You do not have to have any other ENTERPRISE products installed to run OPTIMA

You can run OPTIMA Lite over the network with no installation necessary on your own PC

Note : OPTIMA Lite does not contain the Map View window or the ENTERPRISE database and filters.

Follow these instructions if you want to use OPTIMA Lite:

1 If you are installing OPTIMA Lite using the InstallShield program on the ENTERPRISE CD, when selecting components, select OPTIMA Lite.

or

Contact your system administrator to find out where on your network OPTIMA Lite is located, and get a username and password.

2 Locate the OPTIMA_Lite.exe and open it.

You can now start using OPTIMA Lite.

Updating Data When connected to the network switches and the database, OPTIMA updates itself and automatically adds new sites and counter data when necessary. The data collection process is one way and OPTIMA cannot modify the network.

About Maintenance and Security OPTIMA should need no maintenance except for installing any upgrades. However, it is recommended that companies have an on-site Oracle database administrator to attend to any database related problems promptly.

The Oracle server handles security and each user is required to log in before any statistics can be obtained.


Starting OPTIMA To start using OPTIMA as part of ENTERPRISE:

1 Start ENTERPRISE and log into the relevant database. For further information on how to do this, see the ENTERPRISE User Reference Guide.

2 Select the project you require then click the Info>> button.

3 Scroll to the OPTIMA Login tab:

4 On this Login tab:

Select the appropriate database in the DataSource box. Note : An Oracle connection name is specified here, not ODBC.

Type your UserId and Password then click OK. Tip : Once you have logged in, you can change your password. For more information, see Changing your OPTIMA Password on page 10.

5 In the Start Project dialog box, click Start.


To start using OPTIMA Lite:

Open OPTIMA Lite and, from the OPTIMA Lite Login Information dialog box, type your User Name and Password, and select the Service to which you want to connect.

Tip : Once you have logged in, you can change your password. For more information, see Changing your OPTIMA Password on page 10.

Changing your OPTIMA Password When you use OPTIMA for the first time, you must login to the OPTIMA database with the username and password created by the OPTIMA_Administrator. However, after you have logged into OPTIMA, you can change your password.

To change your password:

1 From the Tools menu, click Change Password.

The Change Password dialog box appears.

2 Type your old password, new password and confirm your new password.

3 Click OK.

Next time you login to the OPTIMA database, you must use your new password.


About the OPTIMA User Interface

The OPTIMA user interface consists of a number of elements, which enable you to:

View, compare and analyse counter information for network elements using grids and graphs

Customise windows and reports Define how objects, such as modules and grids, function

In This Section About the Main OPTIMA Toolbar About the OPTIMA Menus About the Counter Descriptions Window Using Clocks in OPTIMA About Performance Alarms About the Data Explorer About the Filter Explorer Switching Between Open Windows Defining User Preferences

C H A P T E R 3


About the Main OPTIMA Toolbar To quickly access the frequently used functions, use the OPTIMA toolbar:

OPTIMA Main Toolbar

This table describes the toolbar functions, some of which are only available if you are running OPTIMA as part of ENTERPRISE:

Click: To:

Exit OPTIMA Close the current project and exit the tool.

Login/Logout Login to and logout of the database but keep ENTERPRISE running.

Open/Close Project Open and close projects but keep ENTERPRISE running.

New 2D View Open the 2D Map View. For more information, see Displaying Performance Data on the Map on page 146.

Data Explorer Open the Data Explorer. For more information, see About the Data Explorer on page 20.

Filter Explorer Open the Filter Explorer. For more information, see Using the Filter Explorer on page 99.

Module Explorer Access the Module Explorer in which you can view and use modules. If you have OPTIMA_Administrator or OPTIMA_Advanced_User permissions, you can also create, modify and delete modules. For more information, see Creating OPTIMA Modules on page 72.

Combination Explorer Access the Combination Explorer from which you can view and use module combinations. If you have OPTIMA_Administrator OPTIMA_Advanced_User permissions, you can also create, modify and delete combinations. For more information,see About Combination Windows in OPTIMA on page 79.

New Combination Create a new OPTIMA window for viewing data. For more information, see Creating Combination Windows on page 83.

New Work Area Access a New Work Area. For more information, see Creating a New Work Area on page 140.

Report Explorer Access the Report Explorer. For more information, see About Using OPTIMA Reports on page 152.

Schedule Explorer Access the Schedule Explorer. You can only schedule reports if you have OPTIMA_Administrator OPTIMA_Advanced_User permissions. For more information, see Scheduling When Reports Run on page 185.

Counter Legend Access the Counter Legend. For more information, see About the Counter Descriptions Window on page 15.

OPTIMA Login Retry your login. This button is only enabled if you have had an unsuccessful login attempt.

Main Clock Access the Main OPTIMA clock. For more information, see Using Clocks in OPTIMA on page 16.


About the Favourites Toolbar The Favourites toolbar is enabled after you have saved one or more favourites and is next to the Main OPTIMA Toolbar. This picture shows an example of the Favourites toolbar:

Favourites toolbar

If you have created a report, module combination or work area that you will reuse frequently, you can save it as a favourite. When you save it as a favourite you also select a button to be added to the Favourites toolbar. For information about saving favourites, see Adding and Editing Favourites in OPTIMA on page 91.


About the OPTIMA Menus Above the OPTIMA toolbar are a series of menus.

This table describes the menu options, some of which are only available if you are running OPTIMA as part of ENTERPRISE:

From the: You can: File menu Exit from the database and close OPTIMA.

If you are using OPTIMA with ENTERPRISE, other menu items will be available. For further information about these items, see the ENTERPRISE User Reference Guide.

Edit, View, Database and Equipment menus

Access features available if you are using OPTIMA with ENTERPRISE. For further information about these menus, see the ENTERPRISE User Reference Guide.

Inspector menu Access the Module Explorer.

Access the Combination Explorer.

Create a New Combination.

Create a New Work Area.

Reporter menu Access the Report Explorer.

Access the Schedule Explorer.

Favourites menu Edit Favourites.

Load Favourites.

Save Favourites.

Performance Alarms Access the Alarms Handler and Explorer.

Administrator menu Access Counter information.

Access the Route Editor and the TCH Editor.

Access miscellaneous information such as holiday entry and trim element ID.

Configure the Busy Hour, that is modify the capture settings and set the busy hour.

Configure database information such as database links.

Manage security in OPTIMA by creating users, groups and contacts.

Note : The Administrator menu is enabled only if you have OPTIMA_Administrator permissions.

Tools menu Login to OPTIMA only available if your initial attempt to login was unsuccessful.

Access the User Preferences dialog box.

Change your password.

Access the Data Explorer.

Access the Filter Explorer.

View the Counter Legend.

Access the Windows List, which enables you to locate and switch to an open window.

Modify the Main OPTIMA clock.

Windows menu Access the message log - OPTIMA Lite only.

Help menu Access the Help.

Access the Licence Manager.

View information about ENTERPRISE, for example the build number.


About the Counter Descriptions Window The Counter Descriptions window displays a list of all the counters used in OPTIMA, grouped by vendor, along with any further information relating to each counter.

Note : You can only add, edit and delete counters if you have logged into OPTIMA with OPTIMA_Administrator level privileges.

Counter Descriptions window

To view information about a counter:

1 From the Tools menu, click Counter Legend.

or

Click the Counter Legend button .

2 In the Counter Descriptions dialog box that appears, select a vendor from the Vendor menu.

3 In the Counter box, type the name of the Counter for which you want more information.

4 Click Find.

The counter is highlighted in the list. Any further information about the counter, if available, will be displayed.


Using Clocks in OPTIMA Usually, when running OPTIMA, you would have it connected to the System Clock to show todays data. However, sometimes you will want to view and compare data for a different date and time. You can do this by using the Global Clock.

To set the Global Clock:

1 From the Options menu, click Clock

or

Click the Clock button .

2 In the dialog box that appears, ensure that the Set to System Clock check box is not selected.

3 To change the year, click on the year at the top of the calendar and type the year that you want

4 Use the arrows to scroll to the correct month then click a date on the calendar.

5 Click the hour and change the time as required, then repeat for minutes and seconds:

6 Providing there is data for that date, you can display the data in different ways:

If you are using OPTIMA with ENTERPRISE, click Update Map to apply the time you have chosen to any open Map View window. For more information, see Viewing Data on the Map on page 145.

To review data collected over the same period, ensure that in each combination window, in the Date Range pane, the Link to Main Calendar check box is selected.

7 When you have finished reviewing data, you can reset the date and time to the System Clock again by opening the Global Clock and selecting the Set to System Clock check box.


Offsetting the System Clock When data is collected by OPTIMA, there is usually a one hour processing delay before that data is available for use in OPTIMA. You can take account of this delay by offsetting the system clock. To do this:

1 From the Tools menu, click Clock.

or

Click the Clock button .

2 In the Global Clock's Offset pane, select the Enable check box.

3 Select an offset period using the arrow keys and drop-down menu.

4 Close the Global Clock.

About Performance Alarms You can use performance alarms to manage data before it is passed on to third party fault management systems.

You can set network counter thresholds or key performance indicators (KPIs) and then receive alerts whenever network conditions are not met. Network data is processed by OPTIMA and stored in OPTIMA database tables. The network data is analysed at user defined intervals.

From the Performance Alarms menu, you can select the Alarms Explorer and the Alarms Handler Explorer.


About the Alarms Explorer To open the Alarms Explorer:

From the Performance Alarms menu, select Alarms Explorer.

This picture shows an example of the Alarms Explorer:

From the Alarms Explorer toolbar you can create alarm definitions and folders and view alarm definition logs.

This picture shows an example of the Alarms Explorer toolbar:


About the Alarms Handler Explorer To open the Alarms Handler Explorer:

From the Performance Alarms menu, select Alarms Handler Explorer.

This picture shows an example of the Alarms Handler Explorer:

From the Alarms Handler Explorer toolbar you can view, create, edit and delete alarm handlers.

This picture shows an example of the Alarms Handler Explorer toolbar:


About the Data Explorer In the Data Explorer you can view database tables and create modules and reports without being familiar with SQL. The Data Explorer can be launched from the main OPTIMA toolbar or from the Module Maker. For more information about the Module Maker, see Creating OPTIMA Modules on page 72 .

To open the Data Explorer:

Click the Data Explorer button .

- or -

From the Tools menu, click Data Explorer.

About the Filter Explorer In the Filter Explorer, you can create, edit and delete personal, global filters and ENTERPRISE filters.

To open the Filter Explorer, either:

From the Tools menu, click Filter Explorer.

- or -

Click the Filter Explorer button .

The Filter Explorer opens, this picture shows an example:

For more information about the Filter Explorer, see Creating Filters in the Filter Explorer on page 100.


Switching Between Open Windows When you are using OPTIMA, you may have many windows open at the same time. To make it easier to find the window you want, you can use the Window List.

The Window List will show the names of the following explorer windows, if they are open:

Combination Explorer Module Explorer Schedule Explorer Filter Explorer Data Explorer You will also see listed any open work areas and combination windows.

To switch to an open explorer, work area or combination:

1 From the Tools menu, select Show Window List.

2 In the Window List, select the window you want to use and click Switch.

Defining User Preferences There are a number of user preferences that you can define using the User Preferences dialog box, including setting your filter directory and grid preferences. These options, once defined, will be available each time you use OPTIMA or OPTIMA Lite.

To open the User Preferences dialog box:

From the Tools menu, click User Preferences.

Setting the Filter Directory When you create personal filters, the files are stored in a user-defined location. To select the location of these files:

1 From the Tools menu, select User Preferences.

2 On the Custom Filter tab in the dialog box that appears, browse to the folder in which personal filters will be stored.

3 Click OK.

Tip : If you do not set your user preferences, you can select a location for the file when you first create a filter.

You create personal filters in the Filter Explorer. For more information, see Using the Filter Explorer on page 99.


Setting Confirmation Requests You can choose to have certain actions, for example opening a read-only copy of a module combination that is already open, confirmed before the action is carried out.

To set confirmation requests:

1 From the Tools menu, click User Preferences.

2 On the Confirmations tab in the dialog box that appears, select the required actions.

Setting Grid Preferences When a grid contains a large number of records, the background processing may slow down the speed with which data is shown in the grid. You can prevent this by disabling the tools after a given number of records are returned from a query.

You can also set a limit on the number of values available to select from when you are filtering a column in a grid.

To set preferences for the grid:


2 On the Grid Settings tab in the dialog box that appears, type the number of:

records after which tools will be disabled values available when filtering columns columns to load in the Data Explorer. You can override this option when you

are using the Data Explorer.

Setting Expression Editor Preferences When you define a query in the Expression Editor, you can choose to insert the function name or the function name and its parameters.

To set this:


2 On the Expression Editor tab in the dialog box that appears, select how you want the function to appear.


Setting Security If you have OPTIMA_Administrator or OPTIMA_Advanced_User permissions, you can assign a particular group to be the default owner of all new objects, such as reports and modules, that you create.

Note : If you do not do this, objects that you create will not be assigned to a default group and will be available to all users

To set the default group for new objects:


2 On the Security tab in the dialog box that appears, select the Default Group for New Objects check box.

3 Select a group from the drop-down list.

4 Click OK.

Note: You can also assign owning groups at the individual object level, for example, for a specific report.


OPTIMA Administrator Tools

You should only read this section if you are an OPTIMA Administrator. You can only use the OPTIMA Administrator menu if you log in to OPTIMA or OPTIMA Lite, with OPTIMA_Administrator permissions.

OPTIMA_Administrators can:

control who has access to the features in OPTIMA and at what level. configure settings such as the busy hour and Key Performance Indicators (KPIs). define and view performance alarms. For information about using alarms, see

Using Performance Alarms on page 191.

In This Section About OPTIMA Security Using Contacts in OPTIMA About KPIs Adding a Description to a Raw Counter About Global Counters About Table and Field Information Settings About Categories About Routes Downgrading Cells Excluding Particular Days from Reports Setting the Busy Hour Modifying Element IDs

C H A P T E R 4


About OPTIMA Security In OPTIMA, there are two ways to configure security. These are:

at user level by assigning roles, for example, you can choose to give a user read-only access by making them an OPTIMA_User.

at object level using groups, for example, you can choose to allow a group of users access to certain reports in the Schedule Explorer.

You must:

create groups before you can restrict access to specific objects in OPTIMA assign users to each group, they will inherit the permissions of the group.

Note : OPTIMA_Administrators have write-access to all features and objects in OPTIMA.

Example of Using Groups and Users to Configure Security First, you create these groups:

North_Team South_Team

OPTIMA Groups dialog box


Then you create these users:

User Member Of Role John North_Team

Everyone OPTIMA_Advanced_User

Pierre North_Team Everyone

OPTIMA_User

Emma South_Team Everyone

OPTIMA_Advanced_User

You can then use these groups to limit access to the folders in the Schedule Explorer, as shown below:

The results are:

John can view and run schedules in the NorthCity_A folder and, as he is an OPTIMA_Advanced_User, he can also create schedules in this folder. John cannot view or create schedules in the SouthCity_A folder.

Pierre can view and run schedules in the NorthCity_A folder, but as he is a OPTIMA_User, he cannot create schedules. Pierre cannot view schedules in the SouthCity_A folder.

Emma can view and run schedules in the SouthCity_A folder and, as she is an OPTIMA_Advanced_User, she can also create schedules in this folder. Emma cannot view or create schedules in the NorthCity_A folder.


Creating Groups You can create groups and then use these groups to give access to objects in OPTIMA. The group Everyone is automatically created and includes all users. You cannot edit the Everyone group. To create a group:

1 From the Administrator menu, point to Security and click Groups.

2 In the dialog box that appears, click New Group.

3 In the New OPTIMA Group dialog box, type a name and description for the group.

Note: You can only use letters, numbers and the symbols $ _ and # in the group name. You cannot use spaces and you must use a letter or number for the first and last characters.

4 If you have already created the users that you want to become members of this group, click Add User. If you have not created any users, see Creating Users on page 31.

5 Select the users you want to add to this group and use the > button to move them to the Destination List.

Tip : Use the Shift and Ctrl keys to highlight more than one user at a time and use the >> button to add all the users to the Destination List.

6 When you have finished adding users to the Destination List, click OK.

The users who are members of this group are listed in the Members pane of the New OPTIMA Group dialog box.

7 Click Close to save the new group.

You can now assign this group to the different OPTIMA objects, enabling the members of this group to use those objects. For more information, see Using Groups to Assign Access on page 30.


Editing and Deleting Groups To add users to and remove users from a group:


The OPTIMA Groups dialog box appears.

2 Select the group and click the Edit Group button.

3 To add a user:

Click Add Users. In the Select Users dialog box, select the users you want to add to this group

and use the > button to move them to the Destination List. Tip : Use the Shift and Ctrl keys to select more than one user at a time and use the >> button to add all the users to the Destination List.

When you have finished adding users to the Destination List, click OK. 4 To remove a user: select the user and click the Remove User button.

5 Click Close to save the changes.

To delete a group:


The OPTIMA Groups dialog box displays.

2 Select the group and click the Delete Group button.

3 Click Yes to confirm.

4 If no objects are owned by the group, the group is deleted. However, if there are objects still owned by the group, then the Change OPTIMA Group dialog box appears.

5 To select a new owning group for the objects:

Select a group from the Group list and click the right arrow button. -or -

Double-click a group in the Group list. Note : If you click Cancel, the group will not be deleted.

6 Click OK.

7 Click Close.


Using Groups to Assign Access You can use groups to restrict access to objects and information held in OPTIMA. Groups can be assigned to objects in the following windows:

Module Explorer Combination Explorer Report Explorer Schedule Explorer For example, in the Schedule Explorer, you may have a folder that contains schedules that only one group of users will work with. This may be a regional group, for example, such as the South Team. You can make sure that only the South Team can access those schedules by assigning the South Team group to the folder.

You must create groups before you can assign them. For more information, see Creating Groups on page 28.

To assign a group to an object:

1 Open the appropriate explorer window from the menu or toolbar.

2 Browse to the folder to which you wish to assign access and click with the right mouse button on the folder name. From the menu that appears, click Properties.

3 In the dialog box that appears, click the Security tab and then click Add.

A list of available groups appears.

4 Select the group(s) you want to have access to this folder and use the > button to move them to the Destination List.

Tip : Use the Shift and Ctrl keys to select more than one group at a time and use the >> button to add all the groups to the Destination List.

5 Click OK.

6 Select how you want the group permission to be applied:

Select To Assign Access To Do not cascade permissions The selected folder level and its objects only.

Users of the group will not be able to access any subfolders unless they are a member of a group with access to those folders.

Cascade permission changes to child folders The selected folder and its subfolders. This option will not overwrite any existing groups that have already been assigned to the folder or subfolders.

Cascade all permission to child folders The selected folder and its subfolders. This option overwrites existing groups that have already been assigned to the folder or subfolders.

7 Click OK to apply the group permissions to the folder.


Creating Users To create a user:

1 From the Administrator menu, point to Security and click Users.

2 In the dialog box that appears, click New User.

3 On the General tab of the New OPTIMA User dialog box, add the following details:

In This Box Do This

Username Type a name for the user, this is the name they will use to log into OPTIMA.

Note: You can only use letters, numbers and the symbols $ _ and # in the username. You cannot use spaces and you must use a letter or number for the first and last characters.

Full Name Type the full name of the user.

Description Type a description of the user's account if necessary. This field is not mandatory.

Department Type the name of the user's department if necessary. This field is not mandatory.

Region Type the name of the user's region - this could be actual location or the part of the country they work deals with, for example, a cell planner covering the North. This field is not mandatory.

Password, Verify Password Type the password for the user, this is the password they will use to log into OPTIMA.

User Access Select a role for the user. For more information about roles, see About OPTIMA User Roles on page 32.

4 To assign groups to this user, click the Group Membership tab.

The user is automatically a member of the group Everyone and this group is listed in the Group(s) pane.

5 On the Group Membership tab, click Add.

6 In the dialog box that appears, select the groups you want this user to be a member of and use the > button to move them to the Destination List.

Tip : Use the Shift and Ctrl keys to select more than one group at a time and use the >> button to add all the groups to the Destination List.

7 When you have finished adding groups to the Destination List, click OK.

The group(s) that this user is a member of are listed in the Group(s) pane of the New OPTIMA User dialog box.

8 If you want to assign contact information to the user:

Click Assign Contact Info. Select the contact name and click Assign Contact. In the dialog box that appears, click OK Click Close to return to the OPTIMA Users dialog box.

For more information about contacts, see Using Contacts in OPTIMA on page 33.

9 Click Close to add the new user.


About OPTIMA User Roles There are three default roles for users in OPTIMA. They are created during the installation of OPTIMA and determine the level of system access for a user. You can further define a user's access by assigning groups. For more information about groups, see About OPTIMA Security on page 26.

The three default roles are:

Default Role Default Login User Privileges

OPTIMA_Administrators OPTIMA_Administrator The same permissions as the OPTIMA_Advanced_Users and can also use the OPTIMA Administrator tools.

OPTIMA_Advanced_Users OPTIMA_Advanced_User The same permissions as the OPTIMA_Users and can also add, edit, and delete modules, reports and schedules.

OPTIMA_Users OPTIMA_User Has read-only access to all of the OPTIMA tools except for OPTIMA Administrator. Cannot see the items in the Administrator menu. Can add, edit and delete module combinations.

Editing and Deleting Users To edit user details and permissions:


The OPTIMA Users dialog box appears.

2 Select the user and click Edit User.

Note : You can change the password or the user group details. If you want to change the user name, you will have to recreate the user.

To delete a user:


The OPTIMA Users dialog box appears.

2 Select the user and click Delete User.

3 Click Yes to confirm.

The user is deleted.


Changing Passwords When a user logs into OPTIMA, they can choose to change their password. For more information, see Changing your OPTIMA Password on page 10.

If a user forgets their password, and therefore cannot access OPTIMA, you can assign a new password to that user.

To do this:


The OPTIMA Users dialog box displays.

2 Select the user and click Edit User.

3 Type and then verify the password.

4 Click OK to save the changes.

Using Contacts in OPTIMA In OPTIMA, you can save contact details for individual users and groups of users. These contact details are stored in the Address Book and, once saved, can be:

assigned when you create users. selected in an alarm handler to determine who receives alerts when an alarm is

raised.

To open the Address Book:

From the Administrator menu point to Security and then click Contacts.

Contacts that contain a group of users are underlined and shown in green text.

In the Address Book, you can:

sort the list of contacts by clicking on the column headings filter the list of contact by selecting All Groups or All Users from the Select menu.


Adding, Editing and Deleting Contacts in the Address Book To add a contact to the Address Book:

1 From the Administrator menu point to Security and then click Contacts.

2 In the Address Book, click the Add button .

3 Type the details for the user in the appropriate boxes.

4 Select the Active check box if you want this user to be able to receive alerts when an alarm is set or cleared. For more information about alarms, see Using Performance Alarms on page 191.

5 Click OK.

To edit a contact:

1 Highlight the user and click the Edit button .

- or -

Double-click the user name.

2 Edit the user's details as necessary.


To delete a contact:

1 Highlight the user and click the Delete button .

2 In the Confirm dialog box that appears, click Yes to delete the user.


Adding a Contact Group to the Address Book You can add a group of users as a contact group to the Address Book. This allows many individuals to receive the same alert when an alarm is set or cleared. For more information about alarms, see Using Performance Alarms on page 191.

To add a contact group to the Address Book:

1 Ensure you have created the users that you want to include in the group. You can add further users at a later date.

2 From the Administrator menu point to Security and then click Contacts.

3 In the Address Book, click the Add Group button .

4 Type a name for the group.

5 If you want to send alarms to a group email address or phone number, type the email address and phone number.

6 Add a note if necessary.

7 Select the Active check box if you want this contact group to be able to receive alerts when an alarm is set or cleared.

8 Click Modify Members.

9 In the dialog box that appears, click Add.

10 Select a user from the Name pane and click Add >.

- or -

Type the name of the user and click Add.

Tip : To change the properties of a user, click Properties and in the dialog box that appears make the changes required.

Note : These users are in addition to any users that are a member of the group email address that you may have typed earlier. You do not have to add those users here.

11 When you have finished adding users, click OK and, in the dialog box that appears, click Yes.

The users appear in the Group Members dialog box.

Tip : To remove a user, highlight their name and click Remove.

12 Click OK to close the Group Members dialog box.

13 In the Group Properties dialog box, click OK and, in the Information dialog box click Yes to save the group.

The contact group is shown, in green text, in the Address Book and can now be used with alarms.


Editing and Deleting Contact Groups To edit a contact group:

1 Highlight the contact group and click the Edit button .

- or -

Double-click the contact group name.

2 Edit the details as necessary.

3 Click Modify Members to add and remove users.


To delete a contact group:

1 Highlight the group and click the Delete button .

2 In the Confirm dialog box that appears, click Yes to delete the contact group.


About KPIs Using OPTIMA Administrator, you can create KPIs to show collected key performance data both in OPTIMA Inspector, using modules and combination windows, and on the Map View Window.

If you choose to show a KPI on the Map View Window, it will appear in the data types tree. For more information, see Displaying Performance Data on the Map on page 146.

Creating KPIs To create a KPI:

1 From the Administrator menu, point to Counters and then click KPI Manager. The KPI Manager dialog box appears. This picture shows an example:

2 From the KPI menu, click Add

- or -

Click the Add button .


3 In the dialog that appears, complete the following information:

In This Box: Do This: Table Choose the table containing the counter that will form the KPI.

Alias Type a name for the KPI.

Column Order Type a number that corresponds to where you want the column to appear on the 2D Map data types tree.

Show in 2D Map - Cell-based KPIs only

Select the Show in 2D Map check box if you want the KPI to be available in the Map View Window.

You must select an element and data column from your chosen table.

Equation Type an equation to define the KPI, using the available columns.

Note : The equation must be in syntax that Oracle will understand.

Tip : Double-click a KPI in the Counters for Equation list to have it added to the equation.

You can build complex equations using the Expression Editor. Click Build Equation toopen the Expression Editor.

Description Type a description of the KPI.

This picture shows an example of the KPI Add dialog box:

4 Click Save.

Note : This may take a few seconds as the equation is automatically tested against the database.

5 If the counter cannot be saved, correct the error and click Save again.

6 Click Close to return to the KPI Manager dialog box.


Editing a KPI To edit a KPI:

1 From the Administrator menu, point to Counters and then click KPI Manager. The KPI Manager dialog box appears.

2 In the KPI Manager dialog box, click + to view the tables for the appropriate schema and then select the required table.

3 In the right-hand pane, either:

Double-click the KPI you want to change.

- or -

Select the KPI and click the Edit button .

4 In the dialog box that appears, change the properties as required.

5 Click Save.

Note : This may take a few seconds as the equation is automatically tested against the database.


Deleting a KPI To delete a KPI:



3 In the right-hand pane, select the KPI(s) you want to delete.

Tip : Use the Shift and Ctrl keys to highlight more than one KPI at a time.

4 Click the Remove button and then click Yes to confirm.



Synchronising Tables You can synchronise KPIs and their associated tables by using the Synchronise Tables function.

To do this:



3 If you want to synchronise KPIs, then in the right-hand pane, select the KPI(s) you want to synchronise.

Tip : Use the Shift and Ctrl keys to highlight more than one KPI at a time.

4 From the Tools menu, point to Synchronise and then click either Selected KPI(s) or Selected Table.

- or -

Click the down arrow next to the Synchronise Summary Tables button and click either Selected KPI(s) or Selected Table.

5 In the Synchronise Tables dialog box, set the following options: In This Pane: Do This: Associated Tables Select the check boxes of the associated tables that you want to

synchronise.

Tip : Use the Check All button to select all the associated tables in the list and the Uncheck All button to deselect all the tables.

Note : If the selected table has no associated tables listed, click the Get Derived Tables button. This will attempt to retrieve all of the tables that, in conjunction with the selected table, form an associated list for the table. For example, if the table CELLSTATS has an association with the daily, weekly and monthly summary tables, then the daily and monthly summary tables can be derived from the weekly summary table.

Synchronise Options Select how you want the synchronisation to be done.

If you want to match KPIs exactly during synchronisation, select the Synchronise to Match KPIs Exactly radio button.

If you want to merge KPIs during synchronisation:

1. Select the Synchronise to Merge radio button.

2. If you want to overwrite KPIs that have duplicate names, select the Replace KPIs With the Same Name check box.


This picture shows an example of the Synchronise Tables dialog box:

6 Click OK. A new summary table appears in the Hierarchy Tree if not already

present.

7 Click Close to return the KPI Manager dialog box.


Recreating Views If you want to use your KPIs in OPTIMA Inspector, you must create views for their tables in the KPI Manager dialog box.

To do this:


2 If you want to recreate a view for a table, in the KPI Manager dialog box, click + to view the tables and then select the required table.

3 From the Tools menu, point to Recreate View and then click either Selected or All.

4 In the Select Items to Process dialog box, ensure that any table you want to create a data view for has their Include check box selected.

Tip : Use the Check All button to select all the tables in the list and the Uncheck All button to deselect all the tables.

This picture shows an example of the Select Items to Process dialog box:

5 Click Process to recreate the view. In the Select Items to Process dialog box, the

Status and Message columns are updated to show the process output for each selected table. This picture shows an example:

6 Close the Select Items to Process dialog box.

7 Click Close to return the KPI Manager dialog box.

You can see newly created views in their defined category under their respective schema in the Data Explorer. For more information see, Using the Data Explorer on page 62.


Adding a Description to a Raw Counter OPTIMA enables you to add descriptions for raw counters in your network.

To describe a raw counter:

1 From the Administrator menu, point to Counters and then click Raw Counters.

2 In the Raw Counter Descriptions dialog box, click the Add Raw Counter

button .

3 In the Add Raw Counter Description dialog box, type the name of the counter, as well as a brief description.

4 Click Save.

To edit a raw counter description:


2 In the Raw Counter Descriptions window, select the counter you want to edit and

then click the Edit Raw Counter button .

3 In the Edit Raw Counter Description dialog box, edit the information.

4 Click Save.

To delete a raw counter description:


2 In the Raw Counter Descriptions dialog box, select the counter you want to delete

and then click the Delete Raw Counter button .

3 Click OK to confirm the deletion.


About Global Counters OPTIMA enables you to view vendor specific information, such as the counters and global information such as the global counters.

The global counters are defined in the Global Counters dialog box.

Global Counters dialog box

In the Global Counters dialog box, you can add, edit, and delete global counters. You can also add global counters automatically. To do this:

1 From the Administrator menu, point to Counters and click Global Counters.

The Global Counters dialog box displays.

2 Click the Auto Add Counters button. The available global counters will be added to the list.

To display the global counters for a particular table:

Click on the table name in the Table column.


About Table and Field Information Settings The OPTIMA Administrator can use table and field information settings to:

Allow groups of users access to certain tables Set the granularity period for tables Assign tables to specific categories Assign summary tables to tables Add comments to tables and table columns You configure table and field information settings in the Table and Field Info dialog box. Tables can be configured individually or all at the same time using the Settings Wizard.

To open the Table and Field Info dialog:

From the Administrator menu, point to Data Dictionary and click Table and Field Info.

This picture shows an example of the Table and Field Info dialog box.

Table and Field Info dialog box.


Setting All Table and Field Information Settings Using the Settings Wizard The Settings Wizard enables you to change permission, category and granularity period settings for one or more tables at the same time, rather than changing them individually.

To set table and field information settings:

1 From the Administrator menu, point to Data Dictionary and click Table and Field Info.

2 In the tree view of the Table and Field Info dialog box, select a table, category or schema:

This selection determines which tables will be available to configure in the Settings Wizard. For example, if you select a category or schema, then all of the underlying tables will be available.

3 From the Edit menu, click Change Settings.

- or -

Click with the right mouse button on the schema, category or table you selected and then, from the menu that appears, click Change Settings.

4 On the first page of the Settings Wizard, select the tables you want to use and then click Next.

Tip : If you want to select more than one table, hold down the Shift key and click the tables you want to select.

Note : You cannot apply permissions to tables marked in red as these are internal tables. If your selection includes internal tables, you must unselect them otherwise you will not be able to apply permissions. You can still apply category and granularity period settings to internal tables.

5 On the Table Permission page, select:

The group you want to apply permissions to Whether the permissions are to be reset, updated or removed For more information about table permissions, see Setting Table Security on page 47.

6 Click Next.


7 On the Table Info Settings page, select:

The granularity period to be applied to all selected tables. For more information about granularity periods, see Setting the Granularity Period for a Single Table on page 48.

The category to be applied to all selected tables. For more information about categories, see Assigning a Category to a Table on page 48.

8 Click Next.

9 Click Finish to apply your settings and close the Settings Wizard.

Setting Table Security In OPTIMA, you can configure security at the table level by using groups. For example, you can choose to allow a group of users access to certain tables.

Important : You must create groups before you can assign them. For more information, see Creating Groups on page 28.

To set security for a table:

1 From the Administrator menu, point to Data Dictionary and click Table and Field Info.

2 In the tree view of the Table and Field Info dialog box, select the table and click the Modify Groups button.

A list of available groups appears.

Note : You cannot apply permissions to internal tables. If your select an internal table, the Modify Groups button will be disabled.

3 Select the group(s) you want to have access to this table and use the > button to move them to the Destination List.

Tip : Use

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OPTIMA User Reference Guide

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