Date post: | 13-Jan-2015 |
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Learn How to ExtendUPS WorldShip with OzLINK
Agenda
• Oz Development Overview
• Customer Case Studies
• UPS WorldShip extensions
• Demo
• Q & A
2
OzLINK: Payback for Thousands of UPS Customers
3
Oz Overview• Integrating and extending
order management applications• 20 years experience in shipping• Part of UPS Ready for 10+ years• Rapid company growth
A Solution for Every UPS Customer• Scales down and up with size of business• Integration from Excel to Enterprise ERP• Handle complex business rules• Premiere customer service• 10,000+ UPS customers using OzLINK
Big Ass Fans Streamlines Marketing
4
• Cut clerical work by 81%• Saved $10K annually in address fees• Increased fulfillment process throughput by
28%
MarketingPrograms
Fulfillment requests
• Batch address validation• Batch shipping by campaign
“OzLINK improved our fulfillment dramatically, it is one of the best time-saving solutions we have implemented”
- Diego Rich
“OzLINK improved our fulfillment dramatically, it is one of the best time-saving solutions we have implemented”
- Diego Rich
Atlanta Barber Supply Trims Costs
• Streamlined 125 order per day, growing eCommerce• Cut cleric work from 7-8 hours to 25 minutes• Improved order accuracy & customer service
Orders Orders
Costs & Tracking
Tracking
“The team at OzLINK was extremely responsive. Beyond technology they had a clear understanding of how to improve our fulfillment processes”
- Barry Bennett
“The team at OzLINK was extremely responsive. Beyond technology they had a clear understanding of how to improve our fulfillment processes”
- Barry Bennett
Malibu Boats Creates Waves Outstanding Service
• Auto-select between Ground& 2nd Day Air
• Eliminated 4 steps in shipping• Cut shipping errors by 20%
OzLINK for UPS: A Solution for Every Customer
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Degree of Integration
Value
Target Customer• Integration to any accounting/ERP• Greater than 40 shipments per day• Complex business rulesPricing• Set up fee $999-$12,999• Monthly subscription $99-$594
OzLINK for UPS
Plus
OzLINK for UPS
OzLINK for UPS
Pro
OzLINK for UPSCustom
OzLINK Integrates and Automates Order Management
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• Application integration
• eCommerce automation
• Warehouse extensions
• Shipping business rules
eCommerce ERP/
Accounting
Order Management Application Integration
OzLINK Custom Integrated with Virtually Any Host
ERP/Accounting
CRM/eCommerce
OzLINK Extensions to UPS WorldShip
10
eCommerceAutomation
WarehouseExtensions
Shipping Business
Rules
─Status and tracking updates
─Order screening
─Address validation
─Order routing
─Branded pack slips
─Customized e-mails
─Combo pack slip UPS label
─Packing validation
─UPS service & options
─Time in transit optimization
─Batch tracking
─International shipping
Note: some capabilities are limited to certain ERP & eCommerce applications
Magento, QuickBooks, & UPS WorldShip
“Royal Oak Peanuts produces a lot of volume through the holidays and, with our growth, OzLINK
was critical in helping us keep up the pace.”
Orders Orders
Costs & Tracking
Tracking
Integrating Groupon and UPS WorldShip
UPSWorldShip
Commerce Interface
Batch file of orders
Customer Example – eCommerce Expanding Channels
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• 150 batch orders per event
• Combo pack/label
• Eliminated data entry
• Met Groupon vendor requirements
Real time integration with UPS WorldShip
• eCommerce store
• Batch picking
• Real time Volusion integration
• Status & tracking updates
• Partner sales channel
• Batch picking
• CSV file processing
Pre-Ship Address Validation
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• Review pending orders• Approval• Fulfillment• Screens periodically &
highlights ambiguous orders
• Correct and update
Ready ToFulfill
OrderEntry
Address correction feesAre $15 per error
ERP
Combo Packing Slip and UPS Label
Orders
Pick/Pack
& Label
Ship
Confirm
Improve Customer Service and Follow On Sales
Provide real time e-mail status to
customers
Include product line details confirming
order
Highlight promotions to drive
follow on sales
Streamline return instructions
Re-enforce your brand
OzLINK Branded E-mails
Automate Pack Slips Across Sales Channels
OzLINK Branded Pack Slips
Eliminate manual
processes
Automate across multiple
drop ship customers
Support different brands
Time In Transit Optimization
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Cost Savings Service Upgrade
• Origin & Ship-To
• 2 Day Delivery
Real time time in transit check
UPSGround
2nd Day Air
• Origin & Ship-To• Required Delivery
Date
Real time time in transit check
UPSGround
2nd Day Air
Can Save $100s per day Avoid customer penalties & chargebacks
OzLINK Custom Handles Advanced Business Rules
“We charge shipping only on wholesale orders”
Gift retailer “When we ship into Texas deliveries must be signed byan adult”
Wine retailer
“Orders over $250 dollarsmust be insured”
Electronics wholesaler
“Our parts deliveries needto be delivered within 2 days”
Boat manufacturer
Automate Selection of UPS Service & Options
OzLINK Demo
20
Solution
Demo
Additional Information
21
00000000
Case Studies, BrochuresDemo Videos
https://www.youtube.com/user/OzDevelopment/videos
http://www.slideshare.net/OzDevelopment/presentations
https://www.ozdevelopment.com/upsready
Contact [email protected]