www.uboss.com

OPTIMIZE YOUR BROADSOFT AND BUILD A POWERFULCLOUD FUTURE WITH

UBOSS

MOVE BEYOND OSS/BSS WITH

UBOSS BUSINESS

INTELLIGENCE

VP SalesCustomers are all different so we need to make them feel

different and have the right mix of bundles to sit across any requirement. One size doesn’t fit all. Uboss allows us to

break down BroadSoft and other vendor services and build them back up giving us unique options in the market. Uboss

also gives us total elasticity with contract and tariff rules, including rebates, volume discounts and lifetime licences to

give us the go to market commercial flexibility we need.

Bundle & Package Creation

Branding

Customer Behaviour Visualization

CRM

e-Commerce

DistributorWe run a private label

channel where our key proposition is that we make

our Resellers ‘Service Providers’ in their own right.

We give them their own branding, including apps,

IP handsets and the Uboss portal but also their own

custom packages. With the Fulfilment House automation

in Uboss we can automate the delivery of IP handsets

from the Resellers preferred supplier. It just works.

Private Label

Multi Level Commercial Rules

Channel Activity Reporting

Automated Billing

ResellerIn our experience having a

great Hosted UC solution is only half of the battle.

We operate as a pure sales operation so we depend

on Uboss to automate the initial rollout and set-up. And don’t underestimate the importance of billing!

Sorting out customer invoice queries just erodes our

margin. If we provide our customers different portals

for call recordings, billing and service provision, that’s not a solution, that’s a mess. Uboss runs everything in one place,

all under our own label.

Unified Portal

Own Label

Automation

Single Entry

Go To Market

CustomerMy phone system needs to work and it needs to be easy. Uboss

wizards and widgets show me what’s happening and let me change it if I need to. Our call recordings and call logs are in

the Uboss portal virtually as soon as the call is completed.

Real-Time

Reliable

Billing Analytics

Self-Management

Profit & Loss

Tariff Overrides & Exceptions

Automated Billing

Real-Time Toll Fraud Locking

BroadSoft License Optimization

CFOUboss does everything in real-time. Ensuring 100% billing automation and accuracy is crucial in saving re-work from customer queries. It also gives us P&L by customer or service at a glance, with detailed analytics we can drill into as required. An extension to this is the Uboss Toll Fraud Locking feature. As an automated 24/7 bar this gives us crucial protection when endpoints breach our spend threshold.

Bulk Loader

Device Configuration

Ticketing

No Swivel Chair

Uboss Cloud

COOTo scale the business and grow we need automation from Sales at the front, through Provisioning and Device Configuration, to Billing and post-sale support. Giving the customers the right interface to self-serve is great for them and naturally reduces the support overhead on our Customer Care team. Key it once and get it right first time.

API Driven

Packet Analyzer

ISO27001

Stability & Scalability

OSS/BSS+

CTOUboss supports not only our BroadSoft environment but all our third party vendors as well, all delivered as a cloud model with real-time R&D. As we roll to new BroadWorks releases and new services, the transition is massively simplified with Uboss as we are not having to engineer the provisioning tie-in ourselves. Uboss absolutely just works.

CEOI need to give my team the best tools to maximise their efficiency and make us successful in the market. We want to totally Cloud Enable our business, not just our VoIP platform service. Uboss ‘productizes’ our back end processes and unifies our technology for the customer. To differentiate you must to be able to combine multiple vendor solutions and present a unified experience for the customer.

MIS

Competitive Strategy

Cloud Enablement

Scalability & Growth

Productivity

Uboss, No 1 Croydon 12-16 Addiscombe Road Croydon CR0 0XT United Kingdom E sales@uboss.com

Twitter @UbossInt Int Sales +44-20-7186 -0030 US Sales +1800-5188849 www.uboss.com

Uboss – Proven and TrustedBilling Automation “Hosted UC is just a part of our business, so we needed a billing system that could also process our own services and our mobile billing. Because Uboss bills down to the user level within the customer group, all services and calls can be combined.” 01 Telecom – Ken Runcorn – Commercial Manager

Toll Fraud Locking “The Uboss Toll Fraud Locking function protects us and protects our customers. You only get one chance to get this right because a bad hack could put us out of business. Everything is automated based on thresholds we set at the user and group level and Uboss will lock it down 24/7 if the threshold is breached.” EOS Ltd – Dave Upjohn – Operations Manager

Customer Self-Service “Customers are so familiar with self-service that excellent management portals, like Uboss, have actually become part of the “product” itself rather than a way of provisioning and administering the product. Uboss’ clean and elegant interface makes deploying customers as easy as browsing the web.” Switch Communications Ltd – Andrew Terry – Sales Director

Packet Analyzer “Uboss Packet Analyzer is a powerful diagnostic and reporting tool that we use to proactively manage customer devices and call quality. We can see all device registrations and traffic, and Uboss will automatically capture a PCAP trace is a customer flags a call with the User Initiated Trace feature. This saves so much time and puts us on the front foot in resolving customer problems.” 01 Telecom Ltd – Mark Lower – CEO

Uboss Apps “Uboss’s depth of features makes it easier to unlock potential killer apps for a customer and deliver them immediately. The key for us is that Uboss offers the flexibility for us to address the entire market spectrum, without having to overly simplify so that we appeal to everyone. We have excellent customer traction with Uboss.” Pescado – Fraser Watson – MD

Smart Service Bundles “Uboss allows us to make our own bespoke user bundles with our price points, services and branding. Being able to bespoke the service offering is crucial to differentiate ourselves from other BroadSoft based options.” Pescado Ltd – Andy Murphy – Technical Director

Device Automation “Automating the config of the IP phones and being able to mandate their performance, and even how the buttons on a particular phone are configured, was a decisive factor for us in selecting Uboss. Without this automation you just can’t grow your business where you want to.” The One Point – Martin Lauer – MD