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Oracle E-Business Suite Release 12:
Maintenance, Patching and Cloning Tools
Max Arderius
Development Manager
Applications Technology G
roup
The following is intended to outline our general
product direction. It is intended for inform
ation
purposes only, and m
ay not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relie
d upon in m
aking purchasing decisions.
The development, release, and tim
ing of any
features or functionality described for Oracle’s
products remains at the sole discretion of Oracle.
LCM
LCM
Rapid Install
/ Clone
iSetup
Oracle
Applications
Manager
Oracle
Diagnostics
Patch
Wizard
Deployment
Utilities
Pack for
Change
Mgmt Implement
Implement
Manage
Manage
Application
Management
Pack
Upgrade
Upgrade
Lifecycle Management
E-Business Suite System
E-Business Suite System
E-Business Suite System
Application Management Pack for
E-Business Suite
Enterprise Manager Grid Control
EM Agent
EM Agent
EM Agent
Application Management Pack
Architecture
Centralized Management
Manage single / m
ultiple O
racle E-Business Suite
systems from a single console
Proactive Monitoring
Proactively m
onitor Infrastructure and End User
experience through Service Level Management
Automated Cloning
Automatically Clone O
racle E-Business Suite
systems through Clone Dashboard
Application Management Pack
Application Management Pack
Links directly into
Oracle Applications
Manager
Centralized Management
Application System Performance View
•Users can record key application business flows and have
beacons playback the same
•Service Level Types
•Web Transaction M
onitoring
•Form
s Transaction M
onitoring
•Advantages
•Measure perform
ance and availability of critical business functions
•Identify common problems
•Receive Alerts
•Diagnose causes of problems
Proactive Monitoring
Service Level Management
Automated Cloning
Functionality
•Prepare Source System
•Does not alter the Source System
•Can be executed at any tim
e
•Users can be connected to the System
•Obtains Database Inform
ation
•Creates Clone Directory
•Configure Target System
•Configures System for the new Target
•Can be re-executed in case of failure
•Same O
S Requirements than Rapid Install
Source-to-Image
Image-to-Target
Data Scrambling
Application Management Pack
Source-to-Target
Automated Cloning
Cloning Scenarios
Source System
Target System
Automated Cloning
Data Scrambling
Image
Scramble
Data
Repackage
Database
AMP
Automated Cloning
Key Features
•Allo
ws Source-to-Image
•Deploy Image to Different Targets
•Allo
ws Automation
•Schedule C
lones
•Customizable
Source System
Target System
Image
AMP
RMAN
Hot Backup
Live
Database
dbTeckStack
appsTier
Roadmap
Automated Cloning: Hot Cloning
Source System
Target System
Image
AMP
RMAN
Hot Backup
appsTiers
dbTier
Primary Node
Roadmap
Automated Cloning: RAC Support
Customization Management
Automate packaging, deployment, m
igration of
customizations across O
racle E-Business Suite instances
Patch Management
UI based impact analysis and deployment of patch
across EBS instance from a single console
Setup Management
Manage, transport and document changes in functional
setups across O
racle E-Business Suite instances
Change Management
Roadmap
Pack for Change Management
Related Sessions:ATG
Tuesday
September 23, 2008
09.00 Customer Case Study: GE Infrastructure
Centrally M
anaging your Oracle E-Business Suite, Using O
racle Application M
gmt Pack
Benjamin Cabanas, GE Infrastructure & Biju Mohan, Oracle
Moscone West 2007
11.30 Change Management
Change M
anagement in the Lifecycle of Oracle E-Business Suite
Kenneth Baxter and Uma Prabhala, Oracle
Moscone West 2007
17.00 Install and Cloning Techniques Deep Dive
Oracle E-Business Suite Release 12
Max Arderius and Biju Mohan, Oracle
Moscone West 2007
Thursday
September 25, 2008
12.00 Managing Oracle E-Business Suite Customizations and
Patches, using Oracle Enterprise Manager
Uma Prabhala, Oracle
Moscone West 2005
13.30 Understanding the Oracle Diagnostics Security Model and
Support for Custom Responsibility
Angelo Rosado, Oracle
Moscone West 2007
Related Sessions:ATG
Monday
September 22, 2008
16.00 Integration Simplified
Native Service-O
riented Architecture in O
racle E-Business Suite
Neeraj Chauhan and Veshaal Singh, Oracle
Moscone West 2007
Tuesday
September 23, 2008
09.00 Customer Case Study: GE Infrastructure
Centrally M
anaging your Oracle E-Business Suite, Using O
racle Application M
gmt Pack
Benjamin Cabanas, GE Infrastructure & Biju Mohan, Oracle
Moscone West 2007
11.30 Change Management
Change M
anagement in the Lifecycle of Oracle E-Business Suite
Kenneth Baxter and Uma Prabhala, Oracle
Moscone West 2007
17.00 Install and Cloning Techniques Deep Dive
Oracle E-Business Suite Release 12
Max Arderius and Biju Mohan, Oracle
Moscone West 2007
Related Sessions:ATG
Wednesday
September 24, 2008
13.00 Customer Case Study: General Electric
Accelerating O
racle E-Business Suite Implementations with O
racle iSetup
Judy Warfield, General Electric and Uma Prabhala, Oracle
Moscone West 2007
17.00 Java Authentication and Authorization Service for
Oracle E-Business Suite
Veshaal Singh, Oracle
Moscone West 2007
Thursday
September 25, 2008
09.00 Centralize your Oracle E-Business Suite Search
Powered by O
racle Secure Enterprise Search
Rajesh Ghosh and Veshaal Singh, Oracle
Moscone West 2007
10.30 Customer Case Study: Forsythe Technologies Inc
Oracle E-Business Suite SOA Implementation
Samuel Tong, Forsythe Technologies Inc and Neeraj Chauhan, Oracle
Moscone West 2007
Related Sessions:ATG
Thursday
September 25, 2008
12.00 Managing Oracle E-Business Suite Customizations and
Patches, using Oracle Enterprise Manager
Uma Prabhala, Oracle
Moscone West 2005
13.30 Opening Up Oracle Application Framework Applications
through Web Services and Portlets
Ramkumar Sekar, Oracle
Moscone West 2005
13.30 Understanding the Oracle Diagnostics Security Model and
Support for Custom Responsibility
Angelo Rosado, Oracle
Moscone West 2007
Demogrounds
•Oracle Applications Management Pack for
Oracle E-Business Suite
•Oracle iSetup and Oracle Diagnostics
Framework
•Oracle E-Business Suite Cloning
Techniques
•Native Service Enablement of Oracle
E-Business Suite
•Integration Repository and E-Business
Suite Adapter
•Oracle SOA Suite for Oracle E-Business
Suite
•The Next-Generation Semantic Search
Experience
•Design and Develop New Searchable
Objects, Using the Search Modeler
•Powered by Oracle Enterprise Search
•Extract Portlets from Oracle OAF
Applications
•Generate, Test, Deploy, and Integrate Web
Services
•Desktop Integrators Using Oracle Web
Applications Desktop Integrator
Oracle Secure Enterprise Search
Pod K26
E-Business Suite Lifecycle Management
Web Services / Portlets in Oracle OAF
Pod K25
SOA Enablement of E-Business Suite
Pod K24
Pod K30
Application Lounges @ Oracle OpenWorld 2008
�E-Business Suite –Tools and Technology
�Wednesday, 09:00 –11:00 (Section 1)
�Oracle E-Business Suite Release 12 Upgrade (Technical Upgrade)
�Oracle E-Business Suite Release 12 Advanced Configuration
�Managing and Maintaining the Oracle E-Business Suite
�SOA-Enablement of E-Business Suite
�Wednesday, 12:00 -2:00 (Section 2)
�Oracle Business Intelligence Publisher for Oracle Applications
Moscone West -2ndFloor (Lobby)
“Meet the Experts”
“Meet the Experts”
OAM vs. AMP
View graphical topology m
ap
View topology inform
ation (text).
Compare history across instances
View local patch history
View and compare configurations
across instances
View and edit local configuration
Central UI and automation of cloning
activities
Rapid Clone command line utility
Current and historical availability and
perform
ance m
etrics
Current availa
bility and perform
ance
metrics
Central dashboard for all Apps
systems in EM, with drill downs into
local OAM instances
Dashboard for local Apps system in
OAM
Application Management Pack
for E-Business Suite
Oracle Applications Manager
(OAM)
•Extends Enterprise M
anager 10g G
rid Control to help m
onitor
and m
anage an O
racle Applications system m
ore effectively
•Integrates O
racle Applications M
anager with G
rid Control to
provide a consolidated, end-to-end E-Business Suite
management solution
•Provides a single place to collect, configure and compare
multiple E-Business Suite systems across the company
•Configuration data from Application systems automatically
uploaded to the O
racle Enterprise M
anager repository
Application Management Pack for E-Business Suite
Overview
•Compatible with 11i and R12
•Replaces older “G
rid Control Plug-in for E-Business Suite”
•License fee based on number of E-Business Suite production
system CPUs
Application Management Pack for E-Business Suite
Overview
•Main Features
•Automated Discovery
•Configuration M
anagement
•Patch Level Reporting
•Topology views
•OAM integration
•Service Level Monitoring
•Cloning Automation
•Data Scrambling
Application Management Pack for E-Business Suite
Overview
•Enterprise M
anager 10g G
rid Control 10.2.0.3
•Required Disk Space
•agent10g : 560 M
b
•db10g : 1.1
Gb
•oradata : 3.8
Gb
•oms10g : 2.2 G
b
Installing EM Plug-In for Oracle Applications E-Business Suite
Requirements
•Oracle Applications Patches
•Release 11i
•ATG_PF.H RUP4 -Patch 4676589
•I/O Patch 5473292
•Release 12.0
•I/O Patch 5843357
•Oracle Applications Plug-In Patch 5489352
•Repository –
OMS
•Agent
Installing EM Plug-In for Oracle Applications E-Business Suite
Installation
Application Management Pack
for E-Business Suite
Registering Oracle E-Business Suite
Systems with Grid Control
Registering Oracle E-Business Suite Systems with
Grid Control
Overview
•Automatic discovery of the E-Business Suite System by
Enterprise M
anager agent
•Process initiated by
•Selecting the target E-Business Suite instance database
•Providing Application Database credentials for discovery
•Discovery activity involves
•Connecting to the target E-Business Suite instance database and
accessing the configuration inform
ation
•Registering the target types: Application Server, Concurrent
Processor, Form
s Listener, W
orkflow, Database
Associate Applications Targets with Grid Control
Registering Oracle E-Business Suite Systems
with Grid Control
Oracle Applications Discovery
Define availability of Member Targets
Registering Oracle E-Business Suite Systems
with Grid Control
Oracle Applications Discovery
Define Primary Database and Web Application Targets
Registering Oracle E-Business Suite Systems
with Grid Control
Oracle Applications Discovery
Summary Screen
Registering Oracle E-Business Suite Systems
with Grid Control
Oracle Applications Discovery
Grid Control Pages for Oracle Applications
Overview
•Provides a comprehensive view of the system, plus links to
common administrative tasks in O
AM
•Application System View available are:
•Home
•Perform
ance
•Administration
•Maintenance
•Diagnostics
•Topology
Grid Control Pages for Oracle Applications
Application System Performance View
Links directly into
Oracle Applications
Manager
Grid Control Pages for Oracle Applications
Application System Administration View
View
Configuration
information of
system
components
within the Grid
Control
Links
directly into
Oracle
Application
s Manager
Grid Control Pages for Oracle Applications
Application System Maintenance View
Links
directly into
Oracle
Applications
Manager
Clone Operations
can be driven
from within Grid
Control
Grid Control Pages for Oracle Applications
Application System Diagnostics View
Links directly
into Oracle
Applications
Manager
•Overview
•Infrastructure Service
•Application Service
•Service Level Monitoring
Application Service Level Management
Application Service Level Management
Overview
•Provides Automatic Service Level Reporting for the key O
racle
E-Business Suite Infrastructure and Application services
•Service level alerts can be configured for throughput and
availability m
etrics
•Ability to record and playback Form
s and HTML-based
Application Services
•Out of the box E-Business Suite Infrastructure Services
•Concurrent Processing
•Form
s Applications
•Workflow Services
•Self Service
•Status determ
ined from the status of
•The Core service
•Key components the service is dependant on, for eg: Database
Instance, Apps Listener. .etc.
Application Service Level Management
Infrastructure Service
Application Service Level Management
Infrastructure Service
•Oracle Concurrent Manager
•Database Instance
•Apps Listener
•Workflow Agent Listener
•Workflow Background
Engine
•Workflow Notification Mailer
Workflow Service
•Oracle HTTP Server
•Database Instance
•OC4J (Oracle Application
Framework)
Self Service Application
Service
•Oracle HTTP Server
•Database Instance
•OC4J Forms Server
Forms Application
Service
•Database Instance
•Apps Listener
•Internal Concurrent Manager
Concurrent Processing
Service
Key components
Core Service / component
monitored
Infrastructure Service
Application Service Level Management
Application Service
•E-Business Suite Vision Demo database provides an out of the
box m
onitoring of Order Management key flows as an example
for customers to learn how service level monitoring of application
service works
•Infrastructure Services required by O
M
•OM Inform
ation Portal
•OM O
rder Entry
•OM Ship Confirm
Application Service Level Management
Service Level Monitoring
•Users can record key application business flows and have
beacons playback the same
•Service Level Types
•Web Transaction M
onitoring
•Form
s Transaction M
onitoring
•Advantages
•Measure perform
ance and availability of critical business functions
•Identify common problems
•Receive Alerts
•Diagnose causes of problems
Clone Automation
Overview
•Application M
anagement Pack allows O
racle E-Business Suite
systems to be automatically cloned via the G
rid Control
provisioning framework
•A step-by-step interview guides administrators though the
cloning process
•Grid Control automates the creation of clone systems, and
executes any required application-specific actions
•Additionally, administrators can m
odify the standard cloning
process to include custom actions
Clone Automation
Clone Dashboard
•Monitor enterprise wide status of clone jobs
•Consist of three views
•Home View
•Im
ages View
•Procedure View
Clone Automation
Clone Dashboard: Image View
Deploy images on to a target system and
Clone Source to Image
Clone Automation
Clone Dashboard: Procedure View
Contains predefined procedures defined by Oracle
Provides ability to run a specific clone procedure
Provides ability to view a specific procedure and create copies
Clone Automation
Clone Procedures
•Best practices provided by O
racle for cloning O
racle Applications
•Provide a step-by-step interview process to initiate clone jobs
•Classified into
•Advanced Clone
•Sim
ple C
lone
•Custom Clone
Clone Automation
Clone Procedures: Advanced Clone
•Detailed step-by-step interview process that allows users to
configure each and every parameter in the clone process
•Clone Source to Target
•The source system data is extracted and applied onto a target
system. On completion of the clone process, the source and
target systems will have the same Data and Patch set level
•Clone Source to Image
•Source system data is extracted and stored. The image can be
applied to any number of target systems
•Deploy Image to Target
•Im
age is applied to a target system
Clone Automation
Clone Procedures: Simple Clone
•Sim
ple clone process skips the long steps provided in Advanced
Clone by automatically setting m
ost values
•Create an exact copy of the source system in three steps
•Executed via Sim
ple Clone Source to Target
Clone Automation
Clone Procedures: Custom Procedure
•Custom copy of a default procedure where steps can be added,
edited or removed
•Executed via Create Like function
Clone Automation
Benefits
•Plan, organize and execute enterprise-w
ide clone jobs from a
single location
•Maintain m
irror systems at the same patch level and data
•Flexibility to adapt to an enterprise’s custom clone process
Data Scrambling
Overview
•Process of obfuscating or removing sensitive data
•The scrambling process is irreversible, so that the original data
cannot be derived from the scrambled data
•Configuration of data scrambling is perform
ed within O
racle
Applications M
anager
•Option to scramble data is available in the Advanced Clone
Process (Source to Target and Source to Image)
•Data Scrambling Procedure
•Define Attributes
•Define Tables to Purge
•Define Policies
Data Scrambling
Procedure
•Maxim
ize security
•Sensitive data no longer available
•Ability to hide “Production” data on Development environments
Data Scrambling
Benefits
Sources for Troubleshooting
OMS Log files
•<OMS_ORACLE_HOME>/sysman/logs
•ebsDiscovery_<SID>_oracle_database.log
•ebsDiscovery.log
•emoms.log
•emoms.trc
•ebsDiscovery.log
•<OMS_ORACLE_HOME>/sysman/logs/pafLogs/
•<clone_job_name>_<numeric _job_id>.log
Provisioning advisor framework log for clone job
Each clone run will have a log here
Sources for Troubleshooting
Agent Log files
•<AGENT_ORACLE_HOME>/sysman/logs
•ora_appDiscLog.txt (discovery log on agent side)
•ora_appIASTrgt.xml (for discovery)
•emagent.log & .trc
•emagent_perl.trc
•emagentfetchlet.log & .trc
•emctl.log & .trc
•Useful for debugging m
etric collection or discovery issues:
•modify <AGENT_ORACLE_HOME>/sysman/config/emd.properties
and enable DEBUG level for EMAGENT_PERL_TRACE_LEVEL
andfetchlet.* directives
Customization Management
Scope
•Extensions
•New components for existing applications
•Modifications
•Changes to standard O
racle E-Business suite objects or code
•Localizations
•Solutions for country specific business
Customization Management
Key Features
•Automate creation of customization packages
•AD based deployment of customizations
•Maintain repository to m
anage/catalog customizations
•Integrate with m
ost source control systems
•Support NLS patches
•Generate reports on customization packages
•Leverage EM infrastructure for distributed processing
•Support compilation of Java andpld
(form
s) code (No support for
platform
specific patches)
Patch Management
Key Features
•UI to deploy EBS patches from a single EM console
•Patching m
ultiple EBS instances
•Patch comparisons across EBS instances
•Patch impact analysis capabilities
•Project Based Semantics for deployment of setups
•Orchestrate dependencies between extracts and loads
•Migration support across point releases of EBS
•Instance Scheduling and Synchronization
•Notification of im
plementation project execution status
•Role based user access support
•Offline Transform
ation
•Versioning support
•Share the Extracts, Loads and Reports content with other user.
•Attach project related documents to Projects.
•Schedule project plan
Setup Management
Key Features
For More Information
Note 394448.1
: Getting Started with the Applications M
anagement Pack for
Oracle E-Business Suite
Note 412044.1
: Application M
anagement Pack for Oracle E-Business Suite
Release 2.0 Troubleshooting G
uide