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Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links...

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Orange County Substance Abuse Services Ian Kemmer, LMFT, Division Manager AOABH
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Page 1: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

Orange County Substance AbuseServices

Ian Kemmer, LMFT, Division Manager AOABH

Page 2: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

System of Care:

Access

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Page 3: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

Beneficiary Access Line (BAL)

• (800) 723-8641 – 24 hour access line for Medi-Cal beneficiaries

• May be used by: Client, parent/legal guardian of a minor, or referring agency with client present

• Verify Medi-Cal eligibility

• Conduct Substance Use Disorder (SUD) Brief Level of Care Screening

• Conduct Mental Health Screening

• Schedules appointment or provides referral to appropriate level of care3

Page 4: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

Member Service Line – OC Links

• 855-OC-Links (855-625-4657) – Monday-Friday 8:00am to 6:00pm• May be used by: Client, parent/legal guardian of a minor, or referring agency with client

present

• Will be able to verify Medi-Cal eligibility

• If caller requests services while on call:

• If caller has Medi-Cal, OC Links will warm link to the Beneficiary Access Line (BAL)

• If caller has private insurance, OC Links will refer caller to contact their insurance provider

• If caller is does not have insurance, OC Links will warm link to a County-operated clinic

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Page 5: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

Additional Access Points

• DMC-ODS Providers

• County Mental Health Intake Counselors

• Collaborative Court Evaluations

• AB 109 Screeners

• Medically Monitored High Intensity WM Screening

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Page 6: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

If you build it…

Numbers Served

• Outpatient Programs served 2851adults and 220 adolescents

• Intensive Outpatient Programs served 313 adults and 78 adolescents

• Residential Treatment Programs served 1090 adults and 108 adolescents

• Narcotic Treatment Programs and other MAT served 2203 clients

• In general about a 20% increase in numbers served.

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Page 7: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

System of Care:Providers

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Page 8: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

Outpatient Services

• Services for adolescents and adults:

• County-operated SUD programs offer ODF and IOT (ASAM Levels 1.0 and 2.1) for Medi-Cal beneficiaries and clients without insurance

• 4 locations: Aliso Viejo, Anaheim, Santa Ana, and Westminster – serves adolescent & adults

• DUI/Drug Court Programs: Aliso Viejo, Anaheim, Costa Mesa, Santa Ana, and Westminster – serves adults

• Perinatal services: available at the 4 ODF and IOT locations – serves adults

• County-contracted SUD programs offer ODF and IOT (ASAM Levels 1.0 and 2.1) for Medi-Cal beneficiaries only

• KC Services- serves adults (3 locations: Fullerton, Garden Grove, and Irvine)• Phoenix House- serves adults (1 location: Santa Ana)• Twin Town- serves adolescents & adults ( 3 locations: Los Alamitos, Orange, and Mission

Viejo)• Wel-Mor Psychology Group, Inc. – serves adolescents & adults( 1 location: Costa Mesa)• PES-ebs – serves adults (1 location: Santa Ana) 8

Page 9: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

Medically Monitored Withdrawal Management (Med Detox)

• Medically Monitored Withdrawal Management (3.7) services are available for adult Medi-Cal beneficiaries and clients without insurance

• Client may be screened by walking in during 3.7 assessment days/times at scheduled locations

• If client meets medical necessity for 3.7, referral is made to one of two providers

• Tom Redgate Memorial in Long Beach

• American Recovery Center in Pomona

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Page 10: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

MAT: Opioid Treatment Program (OTP)/Narcotic Treatment Program (NTP)

• Available for adult Medi-Cal beneficiaries and clients without insurance

• Provided to adults in jail who were receiving methadone prior to incarceration

• NTP services available include:• Methadone Maintenance, 21-day methadone detox, Disulfiram, Buprenorphine, and

Naloxone

• County-contracted providers:• Western Pacific Med Corp. Costa Mesa – clients without insurance only Fullerton – Medi-cal beneficiaries and clients without insurance Stanton – Medi-Cal beneficiaries only

• Acadia - Recovery Solutions Santa Ana – Medi-Cal Beneficiaries only

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Page 11: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

MAT: Vivitrol

• Available for adult Medi-Cal beneficiaries and AB 109 clients without insurance

• Vivitrol Provider:

• KC Services (3 locations: Fullerton, Garden Grove, and Irvine)

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Page 12: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

Clinically Managed Residential Withdrawal Management (Social Model Detox)

• Available for adult Medi-Cal beneficiaries and clients without insurance

• Two contracted providers:

• Roque Center (Stanton)

• Woodglen Detox (Fullerton)

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Page 13: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

Residential Treatment Services

• Serves adolescent and adults

• Perinatal services available by Letter of Agreement

• County-contracted DMC providers:

• Adult Providers:

Phoenix House (Santa Ana)

Provides services in LOC 3.5 and 3.1

Male & Female beds

Hope House (Anaheim)

Provides services in LOC 3.1

Males beds only

Woodglen (Fullerton)

Provides services in LOC 3.1

Male & Female beds

Gerry House (Santa Ana)

Provides services in LOC 3.1

Males and female beds

• Adolescent Provider:

Touchstones (Orange)

Provides services in LOC 3.5 and 3.1

Male & Female beds 13

Page 14: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

Residential Treatment Services Expansion

• Expanded Perinatal Residential

• CleanPath (Costa Mesa)

• Vera’s Sanctuary (Trabuco Canyon)

• New Providers coming on Board

• His House (Upland)

• New Creation (Colton)

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Page 15: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

MAT Expansion

• Adding Suboxone for Uninsured

• Looking to increase Office Based Opioid Treatment (OBOT)

• Working to Site South County Location

• Initiatives in the Community to Increase MAT in FQHC settings

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Page 16: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

Services to Criminal Justice Expansion

• Methadone expansion in Jail

• Planning to provide SUD services for Incarcerated Population

• Increase County-contracted DMC providers for AB109:

• Residential Providers:

Step House

Cooper Fellowship

Woodglen Daylight

The Villa

• Vivitrol Provider:

Step House

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Page 17: Orange County Substance Abuse Services · Member Service Line –OC Links • 855-OC-Links (855-625-4657) –Monday-Friday 8:00am to 6:00pm • May be used by: Client, parent/legal

Questions?

Ian Kemmer, LMFT, Division Manager

Adult and Older Adult Behavioral Health

714-834-2160

[email protected]

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