Date post: | 10-Feb-2017 |
Category: |
Technology |
Upload: | amdocs |
View: | 836 times |
Download: | 1 times |
Enterprise Services Delivery Challenges
Numerous systems, complex projects, 100s of sites = slow order to cash $ $
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$
Up to 120 days to fulfil a complex enterprise order
Highly customized solutions to meet specific requirements for specific customers
Enterprise Services Delivery Challenges
Lack of tracking and visibility leads to missed SLAs and poor customer experience
Business customers #1 complaint is missed SLAs at onboarding
Enterprise Services Delivery Challenges
Dynamically orchestrates and
monitors end-to-end delivery of complex
enterprise orders
The Solution – Amdocs Order Delivery Orchestrator
$ $
$
$
$
Streamlines the E2E delivery process of the complex enterprise order
The Solution – Amdocs Order Delivery Orchestrator
E2E Order Visibility and SLA Tracking
Project & Task Management
Cross Fulfillment Orchestration
Site N
Site Network Rollout
Service Order Fulfilment
Update Complete
Order Details
Service Activation &
Turn-up Provisioning
Tracking Service Design/
Assign CPE
Installation
Sales Negotiation
Solution Design & Tech Capture
Site Build & fulfillment
Turn-up & Completion
Service Decomp.
Design/Assign
Activate
Activate
Service Decomp. Service Order Fulfilment
Order & Ship CPE
Solution Design
Full visibility of the end-to-end process"
Service Order Level Processes"
The Solution – Amdocs Order Delivery Orchestrator
Reduce missed delivery SLAs for complex enterprise orders to less than 5%
The Benefits – Amdocs Order Delivery Orchestrator
Reduce time to market for new services, leveraging existing systems
The Benefits – Amdocs Order Delivery Orchestrator
Streamline processes through a 40% increase in sales order automation
The Benefits – Amdocs Order Delivery Orchestrator
Amdocs Order Delivery
Orchestrator complex orders
made simple
The Benefits – Amdocs Order Delivery Orchestrator