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Algemene Administratie van de Douane en Accijnzen Guido Mertens & Stefan Kessen
| Date post: | 01-Jun-2015 |
| Category: |
Technology |
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Algemene Administratie van de
Douane en Accijnzen
Guido Mertens
& Stefan Kessen
Algemene Administratie van de
Douane en Accijnzen
2
1. Content
2. Algemene Administratie der Douane en Accijnzen
3. Innovation= Coperfin
4. New organisational structure
5. Problems to tackle
6. Solutions
7. Architecture
8. Benefits for the organisation
9. Key success factors
10. Future
Algemene Administratie van de
Douane en Accijnzen
2. Algemene Administratie der Douane en accijnzen
We are ‘law enforcing organisation’
o +/- 3500 officers
o +/- 400.000 ‘complex’ controls on anual basis
Guarding of the logistic flow
o Fiscal aspects
Import duties, exises, VAT, …
First and second line controls
Certification (AEO)
o Non-fiscal aspects (diversity)
Road controls,
Observations
Rummage
Stopping of illicit goods (drugs, CITES, counterfeit,…)
Safety & security
28 maart 2013 3
Algemene Administratie van de
Douane en Accijnzen
3. Innovation = Coperfin
Started in 2002
What?
o In the past:
Clients came to us
‘One’ officer did risk assessment, selection and control in one integrated process
Focus on control
o Future:
We go to the clients
Split processes for obvious reasons
Focus on the client
Why?
o Conformity with EU-standards
28 maart 2013 4
Algemene Administratie van de
Douane en Accijnzen
3. Innovation = Coperfin
Objectives
o Central steering
o Splitting Risk Management, Selection, Planning and Control
o Central risk management with fine-tuning on local level
o More efficient and more effective
o Better gathering and management of information
o Controls on the logistic resting points
o Better service to our clients
28 maart 2013 5
Algemene Administratie van de
Douane en Accijnzen
4. New organisation
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Central
Management
Client
Management
Observation
Controls
Statements
Document
Processing
Single Office
Intelligence &
Investigation
Treatment of
Offences
& Recovery
Algemene Administratie van de
Douane en Accijnzen
5. Problems to tackle
MODA 1
o Efficient planning for first & second line controls from 7 central points
o Sending control orders to the field + information
o Release of goods
o Feed back
o Measuring the business process
o Quick intervention in case of crisis
MODA 2
o Fine tuning of all automatic selections
o Bundeling of different selections to 1 ‘control’
28 maart 2013 7
Algemene Administratie van de
Douane en Accijnzen
6. Solutions Business analysis supported by the Ordina Business analist
o Based on the AADA pre-traject
o Use of key-users during BA
o Suggestions by BA
Iterative development
Keeping a global overview in real time (time horizon)
Building in:
o Constraints and suggestions
o Creation of user rolls
o Optimalisation of the resources (reducing travel time)
28 maart 2013 8
Algemene Administratie van de
Douane en Accijnzen
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7. Architecture
Algemene Administratie van de
Douane en Accijnzen
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8. Benefits for the organisation
Central steering gives more flexibility for targetting controls
Splitting of the proces in rolls give lesser chance to indecent behaviour
Optimalisation of selections should bring better results
More efficiency and effectiveness of our controls
Better gathering of information
o For higher management
o For risk assessment
Algemene Administratie van de
Douane en Accijnzen
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9. Key success factors
Due to decisions made on EU level the scope of the proces was changed 2 times. The flexibility of Quintiq gave us the opportunity to do this.
Quintiq gave us the possibility to visualise the whole process to our requirements and standards.
Algemene Administratie van de
Douane en Accijnzen
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10. Future
AADA plans a macro planning (OCA) compatible with MODA (possible using Quintiq)
AADA plans a system to gather information from the follow up of offences and recovery of the debts(FIODA)
Algemene Administratie van de
Douane en Accijnzen
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Questions?
