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Organization Developmentin a Voluntary Organisation
Presented By:
Sudeshna Sarkar
Sudhanshu Goel
Sushant S.
Swapan Nikhil Oreya
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Overview
Culture of Organization
Client System
Organizational Development
Initial Diagnosis Intervention Planning
Basic Laboratory
Organizational Health Survey
Internal Resource Development(IRD)
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Culture
Ideology: Community Service
Source of income: Charity, gifts andendowments
Two systems: free service and paid
Top down hierarchical structure Central Coordinating Authority (CCA)
Board of Sector Representatives (BSR)
Board of Divisional Representatives(BDR)
Local Units(LU) Method of administration: Bureaucracy
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Client System
Geographically two countries with twodivisions and several local units
Number of members at LUs were unequal
Transfers based on assignments
Economical life style in terms of timemanagement and monetary gains
Three stages of membershipThis sector had the following demography:
188 members
Criterion: age 51(below 30), 79(between 30and 39) and 58(above 40)
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Organisational Development
Objectives were redefined
Emphasis on total development orientation
Target: Democratic and participativemanagement
Working paper Key issues
Conceptual framework
Hypothesis, assumptions and propositions
Outline of interventions plan
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Initial Diagnosis
Unorthodox method
No specific method was followed to keep intact the holistic nature of client system
Steps taken: Informal LU visits
Observed LU and divisional level meetings
Learning and observing content and mode ofdiscussions and meetings
Acquainted with organizational procedures atwork place
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Intervention Planning
Issues taken into consideration:The unit
Overall objective and specific objective for theunit
Type and nature of interventions Phasing, sequencing and linkage of the
interventions
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Interventions planned
Basic Laboratory
Internal Resource Development
Organisational Diagnosis
Review laboratory for internal resource people Stabilization
12-15 month OD programme was planned
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Basic Laboratory
Basic 5-day laboratory
15 basic laboratories conducted in 6 months
Micro Lab structure
Stress laid upon expressing oneself, concepts likecongruence, defensive behaviour and feedback
Structured exercises on perception and motivation
Steps taken:
Personal Structured data prepared Panel Discussion
Action Plan preparation & implementation
Evaluation
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Organizational Health Survey
Unit Health Survey at LU level
A method to check sustenance of BasicLaboratory stage action plan by internalmembers
Steps followed: Interview members individually
Arrange small group discussions to discussissues
Arrange large discussion to reach to consensusof the issues raised
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Internal Resource Development
Developing a self support system withinorganisation
Developing a group of internal agents ofchange within the organisation termed as
internal facilitators Some facilitators to acquire extensive
knowledge of behavioral sciences
Contracting young behavioral scientists to
work full time within organisation
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Structure of IRD
Consultant Client Group
Participant Concept Session
Your Choice Time
Module Faculty Concept Session
L-group
Reinforcement Lab
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Features to Strengths
Commitment
Extension motivation
Empathy