CMN 212Introduction to Organizational

Communication

Why Study Organizations?

Great Variety of Organizations

Private – banks, IBM, Walmart

Public – government organizations

NGOs – Non-Governmental Organizations: Red Cross, Churches, Charity Hospitals, Habitat for Humanity

INGOs – International Non-Governmental Organizations: Doctors without Borders, UNESCO

Why Study Organizations?

Large Organizations Are As Significant As the Nation-State

Multinational Corporations & Globalization

EXXON-Mobil: Gross Earnings Larger Than Many National Economies

GM: Is it a U.S. company?

Toyota: Is it a Japanese company?

Why Study Organizations?

Organizations Support Vibrant Civil Society

NGOs

Clubs, Community Groups

Why Study Organizations?

Organizations Underlie Many of the Challenges We Face

Terrorism

Financial meltdown

Why Study Organizational Communication?

Communication is a Critical Process in Organizations

Some Scholars Argue Organizations Are Communication Processes

Organizations Form and Project Their Identities Through Communication

Overview of the Class

Goals

To enhance your understanding of the role of communication in modern organizations

To explore different theories of organizational communication and the insights they can provide

To identify common organizational communication problems and their solutions

To develop attitudes and analytical abilities that can enhance your ability to navigate modern organizations in a creative and effective way

Overview of Class

Required Material

Miller, K. (2012) Organizational Communication: Approaches and Processes. 7th edition. Copies on Reserve in Undergrad Library

Overview of Course This is a “flipped” class. You are expected to

complete lessons and take the quiz prior to the class it is assigned for

Course materials posted in our course MOODLE:

https://learn.illinois.edu

Slides of lessons posted in MOODLE that you can print to take notes on

Handouts, review sheets, etc. will be posted in MOODLE

Overview of Class

Standard Operating Procedure

Before the date on which we start the topic in class:

1. Read the assigned pages in the Miller text (take notes)2. Take the lesson on the topic in the MOODLE (take notes)3. Complete the lesson quiz in the MOODLE

[2 Hours Per Topic]

In class:

4. Come ready to talk and participate in activities5. Take notes

Outside of class:6. Participate in forums to earn engagement points

Overview of Class

Requirements/Grading

Tests Lesson Quizzes (Best 10 of 13) 200 pts Exams (3) 300 pts

Engagement Online Engagement 100 pts In-Class Activities 100 pts

In-Class Exercises (60 points) Class Discussion (40 points)

Total 700 pts

Overview of Course Engagement (200 points total)

Online: Online forum participation (100 points)

In Class: Worksheets for class exercises (60 points) Class Discussions (40 points)

We will judge what is a substantive contribution using rubric in syllabus

Spaced out over the term by quarters: 50 points possible per quarter (see syllabus for

beginning/end of quarters): 25 points for online forums; 15 points for worksheets; 10 points for discussion contributions

Minimum for full credit: 5 high quality posts, 3 high quality in-class activities, and 2 meaningful discussion contributions per quarter

Overview of Course

MOODLE

Register for the class on the MOODLE site https://learn.illinois.edu

Overview of Class

How to do badly in this class:

You will not do well in this class if you simply skim through the slides in the Powerpoints and skim the text without listening to the lessons.

You will not do well in this class if you don’t take notes.

You will not do well in this class if you put off doing all the lessons until right before the exam.

You will not do well in this class if you do not participate in online activities.

Overview of Course

Announcements

Etiquette: Respect Pay attention

Accommodation