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Tony Coletta – Qual. I.T. Consulting Head of Italian delegation to ISO/IEC JTC1 SC7 email:[email protected] Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino (Italy) – 11 dic. 2008 Organizational Maturity Extension of the SPICE Model (ISO/IEC 15504)
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Page 1: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Tony Coletta – Qual. I.T. ConsultingHead of Italian delegation to ISO/IEC JTC1 SC7email:[email protected]

Automotive SPIN Italy – 4°workshop on Automotive Sof twareTorino (Italy) – 11 dic. 2008

Organizational MaturityExtension of the SPICE Model

(ISO/IEC 15504)

Page 2: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 2DNV ITGS 2008©

Agenda

� L’evoluzione dello standard ISO/IEC 15504

� Il modello continuous “sposa” il modello staged anche in SPICE

� L’approccio open all’organizational maturity

� SPICY SCAMPI

Page 3: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 3DNV ITGS 2008©

ISO/IEC 15504 today

15504-1Concepts and

Vocabulary

15504-1Concepts and

Vocabulary

15504-2Performing an Assessment(normative)

15504-2Performing an Assessment(normative)

15504-5An Exemplar Assessment Model

15504-5An Exemplar Assessment Model

15504-3Guidance on Performing

Assessments

15504-3Guidance on Performing

Assessments

15504-4Guidance on Using Assessment

Results

15504-4Guidance on Using Assessment

Results

Compliant Process Reference Model

(in ISO/IEC 12207)

Compliant Process Reference Model

(in ISO/IEC 12207)

15504-7Organizational

Maturity(normative)

15504-7Organizational

Maturity(normative)

15504-6An Exemplar System Lifecycle

Assessment Model

15504-6An Exemplar System Lifecycle

Assessment Model

Compliant Process Reference Model

(in ISO/IEC 15288)

Compliant Process Reference Model

(in ISO/IEC 15288)15504-8

An Exemplar Assessment Model for IT Service Management

15504-8An Exemplar Assessment Model for

IT Service Management

Compliant Process Reference Model

(ISO/IEC 20000-4)

Compliant Process Reference Model

(ISO/IEC 20000-4)

2004

2004

2004

2003

2006

2008

2009 ?

25-11-2008

Page 4: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 4DNV ITGS 2008©

Modello Staged

ML 1

ML2

ML3

ML4

ML5

. . .per un insieme prestabilitodi processi di una organizzazione

ModelloContinuous

. . .per un singolo processo

PA PA

Pro

cess

C

apab

ility

0

1 2

3

4

5

PA

Modelli Staged e Continuous

Page 5: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 5DNV ITGS 2008©

Motivi per la parte 7 della ISO/IEC 15504

� Modello staged (maturity) rappresentazione preferita negli appraisalsCMMI (SPICE solo continuous)

� CMMI ha dimostrato che il modello staged (tradizionale SEI) può integrarsi e coesistere con il modello continuous (derivato da SPICE) attraverso l’equivalent staging

� Modello staged criticato da alcuni esperti per la mancanza del livello 1 (oggi è solo un livello di “default” quando livello 2 non raggiunto)

� Necessità di maggior rigore, affidabilità e verificabilità degli assessment SPICE – requisiti della 15504-2 troppo deboli

� Mantenere comunque l’approccio “open” (in contrasto con CMMI)

Page 6: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 6DNV ITGS 2008©

Staged vs Continuous (CMMI)

73

563

818

604

2058

6

59

98

66

229

0 500 1000 1500 2000 2500

2005

2006

2007

Parz. 2008.

Totale

StagedContinuous

Appraisal registrati presso il SEI (Fonte SEI)

Page 7: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 7DNV ITGS 2008©

Co-esistenza staged & continuous (CMMI)

Page 8: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 8DNV ITGS 2008©

EquivalentStaging in CMMI

Page 9: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 9DNV ITGS 2008©

La preoccupazione

Fonte: Terry Rout

Page 10: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 10DNV ITGS 2008©

Il rischio di non avere il livello 1

Fonte: Terry Rout

Page 11: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 11DNV ITGS 2008©

OrganizationalUnit B

Organization = system of processes

(Macro)PROCESS

Organizational

Unit A

Sub-Process

ASub-Process

B

Page 12: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 12DNV ITGS 2008©

ISO/IEC 15504-7 Organizational Maturity

� Organizational Maturity - Una misura di quanto un’organizzazione implementa in modo coerente e sistematico un insieme di processi, all’interno di un ambito applicativo, che contribuisce al raggiungimento degli obiettivi di business (attuali e futuri)

� Organizational Maturity Model – si basa su uno o più Process Assessment Model, e copre il dominio ed il contesto d’uso dei Process Reference Model su cui si basano i Process Assessment Model.

� ISO/IEC 15504-7definisce un framework per derivare la MaturitàOrganizzativa, dai profili di capacità dei processi (risultanti da una valutazione dei processi svolto secondo la ISO/IEC 15504-2)

Page 13: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 13DNV ITGS 2008©

Page 14: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 14DNV ITGS 2008©

Esempio di livello 1 (Basic process set)

Exemplar Organizational Maturity Model basato sul PAM ISO/IEC 15504-5

Page 15: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 15DNV ITGS 2008©

Requisiti per un Organizational Maturity Model

Page 16: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 16DNV ITGS 2008©

Basic Process Set

Page 17: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 17DNV ITGS 2008©

Extended Process Set

Page 18: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 18DNV ITGS 2008© Folie 18© 2008 method park � International SPICE Days 2008 � Prag, 23.-25.06.08

Exemplar Organizational Maturity Model

Additional Processes

High Maturity Levels (4 and 5):

QNT.1 Quantitative Performance Management

QNT.2 Quantitative Process Improvement

Basic Set

Extended Sets

Minimum Set

Page 19: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 19DNV ITGS 2008©

Regole per determinare il livello di maturità

Cap

abili

ty L

evel

5

4

3

2

1

0

Maturity Level1 2 3 4 5

Richiestoalmeno unprocesso base opzionale

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Organizational maturity – Extension of the SPICE Model Slide 20DNV ITGS 2008©

SPICY SCAMPI ??

Introduzione di maggior rigore negli assessment SPICE

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Organizational maturity – Extension of the SPICE Model Slide 21DNV ITGS 2008©

Assessment Type

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Organizational maturity – Extension of the SPICE Model Slide 22DNV ITGS 2008©

Classi di assessment

� Classe 1- Alto livello di affidabilità - adatto per benchmarking con altre organizzazioni- Derivazione di conclusioni affidabili circa punti di forza/debolezza- Utilizzabile per: process improvement, benchmarking esterno e capability

determination

� Classe 2- Adatto per benchmarking interno tra diverse Unità Organizzative o linee di

prodotto- Conclusioni affidabili circa opportunità di miglioramento e rischi di processo- Utile per assessment iniziale nell’ambito di un programma di miglioramento

� Classe 3- Risultati di carattere generale che possono indicare opportunità critiche di

miglioramento e rischi chiave correlati ai processi- Adatto per assessment di monitoraggio in un programma di miglioramento o

per l’identificazione degli elementi chiave per successivi assessment di classe superiore

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Organizational maturity – Extension of the SPICE Model Slide 23DNV ITGS 2008©

How SPICY do you want your SCAMPI ?

122Competent asessor

indipendente

Num. minimo di assessor (compreso

competent)

Non richiestoSISIDocument & Reporting

weakness/gaps

Attributi globale (F,L,P,N)

Livello di Capability

Attributi globale (F,L,P,N)

Livello di Capability

Outcomes per ogni istanza (F,L,P,N)

Attributi per ogni istanza(F,L,P,N)

Attributi globale (F,L,P,N)

Livello di Capability

Rating

Nessun vincoloWork products + Testimonianza

Work products + Testimonianza

Tipo di evidenza

Nessun vincolo24Numero minimo istanze di processo

Classe 3Classe 2Classe 1Classe

Requisito

Page 24: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 24DNV ITGS 2008©

Requisiti per la raccolta di evidenze (Classe 1 & 2)

Page 25: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 25DNV ITGS 2008©

Prossima evoluzione di SPICE

Nuovo progetto di norma appena approvato:

ISO/IEC 29169

“The application of conformity assessment methodology to processcapability and organizational maturity”

Co-editors: Terry Rout (Australia) -Tony Coletta (Italy)

Page 26: Organizational Maturity Extension of the SPICE Model (ISO ...web.mclink.it/ML1924/risorse/ISO_IEC 15504-7... · Automotive SPIN Italy – 4°workshop on Automotive Sof tware Torino

Organizational maturity – Extension of the SPICE Model Slide 26DNV ITGS 2008©

Domande ?


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