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Organizational Project Organizational Project Management Maturity: Management Maturity:
Roadmap to Success Roadmap to Success
Why Organizational Maturity?
Just as individuals benefit from achieving personal maturity, organizations benefit from organizational maturity.
Organizational maturity enables an organization to: Translate organizational strategy into success •Drive business improvement •Gain competitive edge
“All organizations should continually look for ways to improve – that’s just a law of economics, a matter of competitive survival”
-Jay Douglas, Manager, Business DevelopmentCarnegie Mellon Software Engineering Institute, PA
Definitions Organizational Maturity is the process of adopting and
refining business processes to ensure success
Project Management Maturity is more specifically an organization’s level of achievement with consistent methods
and repeatable delivery of project management goals
A project management maturity model allows an organization to examine its strengths and weaknesses and
develop a maturity assessment
Traditional Organizational Maturity Model
Level 1: Initial
Level 2: Repeatable
Level 3: Defined
Level 4: Managed
Level 5: Optimized
Maturity Level 1: Initial
Features:
“Fire Fighting is the way of Life”
Success depends upon individual heroics
Few stable processes exist or used
The introduction of new technology is risky
Data collection and analysis are ad-hoc
Steps to go to next level:
An organization must focus on the fundamentals
Establish basic project management concepts,
training and simple processes
Maturity Level 2: Repeatable
Features:
• Success depends on management system support • Documented processes at project level • Technology supports established stable practices • Planning and management data is used by
individual projects Steps to go to next level:
• Formalize and document the PM processes • Customize training according to the roles • Work toward integrated management processes
Maturity Level 3: Defined Features:
• Project groups work together • Training is planned and provided according to the
roles • Integrated management and engineering processes
are used across the organization • New technologies are evaluated on a qualitative basis • Data is systematically shared across projects
Steps to go to next level:
• Establish standardized data definition and collection processes across the organization
• Encourage team work within and across the projects • Collect project planning and management data
across the organization
Maturity Level 4: Managed
Features:• A strong sense of teamwork exists within each
project • Processes are quantitatively understood and
stabilized • New technologies are evaluated on the
quantitative basis • Data definition and collection are standardized
across the organization Steps to go to next level:• Establish process improvement teams • Perform trend analysis on data gathered
Maturity Level 5: Optimized
Features:
• A strong sense of teamwork exists across the organization
• Processes are continuously and systematically improved
• New technologies are proactively pursued and deployed
• Data is used to evaluate and select process improvements
Keep up the good work!!!!
Continuous Improvement
How to determine the organizational Project Management maturity level?
There are many maturity models (OPM3, CMM, etc.) to evaluate and track an organization
Some questions to consider are: Are the business processes within the organization repeatable?Is any project methodology followed? Is any project data captured? Any Software tools used? How are projects chosen and initiated? How are project roles determined? How is project information communicated?How are the executives in the organization kept informed on the projects?Are there certified project managers in the organization?
When should the organization start looking to improve?
As soon as possible
One can prevent problems now or repair damages later.
And “later” always has latent costs.
In SEI’s study of six sample organizations, companies that measured maturity achieved : - 35 % increase in productivity - 19 %decrease in time to market - 39 % reduction in post-release defects
-Mike Phillips, Program Manager Capability Maturity Model Integration, SEI
How does an organization determine its current level of maturity?
By doing the assessment
To navigate the journey of performance improvement, you must know where you are
and how to get where you want to be.
How to do the assessment?
Project Management experts perform the maturity assessment by:
•Using proven tools like OPM 3 or PMMM •Staff interviews •Artifact evaluation •Survey evaluation •Benchmarking in comparison to established standards
The current maturity is determined by performing a
detailed maturity assessment of organization’s capability, weaknesses, and overall business goals
Maturity Models Maturity models serve as objective scorecards to
measure and track progress.
Here are some common maturity models: • Organizational Project Management Maturity Model
(OPM3) - PMI • Project Management Maturity Model (PMMM) - Kerzner • Capability Maturity Model Integration (CMMI) – SEI • ESI International’s Project Framework - ESI
The best model is the one that can easily connect to
real needs of the organization
Benefits of Maturity Models • Provide a roadmap for strategic improvement • Allow to look into the organization’s strength
and weakness • Assess organization’s project management
against agreed criteria • Set realistic targets for improvement • Measure progress towards enhanced
capability • Identify the links between needs and real
education requirements
Think of the maturity model as a corporate stethoscope that can assess and diagnose
organization’s health
Success Factors • Consistent effort • Strong executive management support • Emphasis on project management best practices • Setting reasonable goals • Implementing changes step by step • Project management training • Sharing knowledge across the organization • Anticipating incremental improvement
Maturity is an on-going process, Organizations must
be willing to stay abreast of changes in the field of project management, seek out best practices
and implement these changes.