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ORGASIONAL BEHAVIOUR - David McClleland

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8/7/2019 ORGASIONAL BEHAVIOUR - David McClleland http://slidepdf.com/reader/full/orgasional-behaviour-david-mcclleland 1/26 www.company.com THEORY OF NEEDS DAVID McCLLELAND
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Page 1: ORGASIONAL BEHAVIOUR - David McClleland

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THEORY OF NEEDS

DAVID McCLLELAND

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Team Members

� Ankit Singh 10FN-017

� Akhil TN 10HR-003

� Amitava Mukherjee 10HR-004� Gar gi Jalan 10DM-188

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Personal Details

� May 1917 ± Mar ch 1998

� Bor n in Mt Ver non in New Yor k state

� BA f rom Wesleyan University 1938� MA f rom University of Missour i 1939

� PhD f rom Yale University 1941

� Taught at Connecticut College and Wesleyan University bef ore 

joining the f aculty at Harvar d University in 1956

� Wor ked there f or 30 years as chairman of Depar tment of social

relations.

� Moved to Boston University in 1987. Here, he was awar ded the 

Amer ican Psychological Association Awar d f or Distinguished

Scientific Contr ibutions.

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Resear ch Interests & Publications

� Studied par ticular ly Motivation and Achievement needs.

� Resear ch covers business and OB related issues.

� Extends to personality and consciousness.� Inter nationally acclaimed f or his ear ly wor k in measur ing

human needs and motivation.

� Some published wor ks are:

± The Achievement Motive (1953)

± The Achieving Society (1961)± The Roots of Consciousness (1964)

± Power: The Inner Experience (1975)

± Human Motivation (1987)

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� The need f or Achievement.

� The need f or Affiliation.

� The need f or  Power.

Three Need Theory

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The Need f or Achievement

BEHAVIOR 

� GAMBLERS: Choose big r isk because outcome 

is beyond their  power  and personal responsibility can be shunned in case of loss.

� CONSERVATIVES: Choose tiny r isks where 

gain is small but secure to avoid blame f or  

f ailure.� ACHIEVEMENT MOTIVATED PEOPLE: Choose 

moderate degree of r isk where their  eff or t

influences the outcome.

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Achievers (nAch)

� Some people have an intense need to achieve.

� Achievers avoid:

low r isk situations- Easily attained success not a genuine achievement.

high r isk situations- Outcome depends on

chance rather  than self eff or t.

� More concer ned with personal achievement rather than

rewar ds of success. � Amount of money is a measurement of per f ormance and a 

comparative scale.

� They want social, attitudinal and job relevant f eedback

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The need for Affiliation

� Need that concer ns an individual¶s need to maintain warm, 

close and intimate relationship with other  people

� Per f orm best in a co-operative environment.

� Strong need f or  affiliation inter f eres with a manager ¶s 

objectivity.

� Tend to conf orm to the norms of their  wor k group.

� Per f orm well in customer  service and client interaction

situations.

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Behavior (nAff)

� Low nAFF

± Loner 

± Lack motivation or  ener gy to maintain high social

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Behavior (nAff)

� Strong nAFF

± Reluctant to let wor k inter f ere with harmonious relationships.

± Tend to be the peacemakers, smoothing out

disagreements 

± Wor k and make decisions collectively in a group

± Avoidance of unpopular decisions

± Showing f avor itism to f r iends

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Behavior (nAff)

� Moderate nAFF

± Eff ective management

± Balance wor k and relationships

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The Need For Power (nPow)

� The desire to have impact

� To be influential

� To control others

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Types (nPow)

A person's need f or  power  (nPow) can be one of two types

� People with a high need f or  personal power want to 

direct and influence others.

� Persons who need institutional power  want to or ganize 

the eff or ts of others to fur ther the goals of the or ganization. 

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Behavior (nPow)

� Enjoy being in char ge

� Str ive f or  influence over  others

� Pref er to be placed into competitive and status-or iented

situations

� Tend to be more concer ned with prestige and gaining

influence over  others than with eff ective per f ormance

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Behavior (nPow)

Four  stages within the power  or ientation

1. Drawing inner strength from others

2 . Strengthening oneself 

3. Self-assertiveness

4. Acting as an instrument of higher authority 

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Feedback (nPow)

� Managers with a high need f or  institutional

power  tend to be more eff ective than those with a high need f or  personal power.

� The best managers are high in their needs f or  

power  and low in their needs f or  affiliation.

� Power ful positions would be the stimulus to a 

high power  motive.

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Thematic Apper ception Test

� A tool to measure the individual needs of diff erent

people, a test of imagination

� Presents the subject with a ser ies of pictures, and is 

asked to develop a story f or  each picture

� Assumes is that the subject will project his own needs 

into the story

� Finds out which type of job would be pref erable 

accor ding to a person¶s dominant need

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Implications of T.A.T. f or Management

High need for achievement ±

- Given challenging projects with reachable goals. 

- Provided f requent f eedback. - While money is not an impor tant motivator, it is an

eff ective f orm of f eedback.

High need for affiliation ±

- Employees with a high affiliation need per f orm best

in a cooperative environment.High need for power ±

- Management should provide power  seekers the 

oppor tunity to manage others.

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Combinations f or Manager ial Success 

Large Organizations Entrepreneurial Small Organizations

nPOW ( HIGH ) nPOW ( MODERATE )

nACH ( MODERATE ) nACH ( HIGH )

nAFF ( MODERATE ) nAFF ( LOW )

Bullet 1Bullet 2

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Implications of Theory of Needs

� Achievement f ollows Affiliation

� High Power  and Achievement give better  per f ormance and career  advancement

� Entrepreneur ial Managers need high achievement

f ollowed by moderately high power  and a low affiliation

� Managers in lar ge or ganisation have a higher need f or  

power 

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Distr ibution of Need Behaviors

Need for Achievement

APPROACH

Must win at any cost

Must be on top and receive

all credit

AVOIDANCE

Fears Failure

Avoids responsibility and

action

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Distr ibution of Need Behaviors

Need for Affiliation

APPROACH

Demands blind loyalty and

harmony

Does not tolerate disagreement

AVOIDANCE

Remains Aloof 

Maintain Social Distance

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Distr ibution of Need Behaviors

Need for Power 

APPROACH

Control everyone and

everything

Exaggerates own position and

resources

AVOIDANCE

Dependent and subordinate

Minimizes position and

resources

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Ref erences ³David McClleland´ , at http://en.wikipedia.or g/wiki/David_McClelland ; accessed on 5th

September 2010.

³Human Relations Contr ibutors´, at http://www.accel-

team.com/human_ relations/hrels_06i_ ar gyr is.html ; accessed on 5th September 2010.

³Dr. David McClleland´, at http://www.salesdialogue.com/background_ mcclelland.htm ;accessed on 5th September 2010.

³David McClelland's 3-Need TheoryAchievement, Affiliation, Power ́ , at

http://f aculty.css.edu/dswenson/web/LEAD/McClelland.html ; accessed on 5th September  

2010.

³David McClelland Theory of Needs What is the Theory of Needs?´, at

http://duniapsikologi.multiply.com/jour nal/item/5 ; accessed on 5th September 2010.

³David McClleland and Competencies´, at

http://www.nwlink.com/~donclar k/hr d/case/McClelland.html ; accessed on 5th September  2010.

³Motivation Theor ies´, at http://www.cliff snotes.com/study_guide/Motivation-Theor ies-

Individual-Needs.topicAr ticleId-8944,ar ticleId-8908.html ; accessed on 5th September 2010.

³David McCllelend Psychologist´, at http://www.mcclellandmedia.com/psych.html ; accessed

on 5th September 2010.

³David McClleland Motivational Needs Theory´ , at

http://www.businessballs.com/davidmcclelland.htm ; accessed on 5th September 2010.

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