Original Medicare and Medicare Supplement (Medigap) insurance
Created June 8, 2020
July 2020 continuing education
Today’s agenda• Learning objectives• Troubleshooting and sharing time
• Original Medicare• Medigaps• Case sharing and group discussions
• July learning aids and publications• Resources• Covid-19 • 2020 and 2021 continuing education topics• Continuing education evaluation• Optional training materials: Module 3, quizzes and scenarios
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Learning objectivesAfter completing this training, you should be able to:
• Explain how people with Original Medicare (OM) will have costs that could be covered by a Medigap.
• Describe the three types of providers in the Medicare world and explain what assignment and non-assignment mean.
• Describe the implications of going to a doctor who does not accept Medicare assignment.
Continued
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Learning objectives (continued)After completing this training, you should be able to:
• Explain how you would describe to a client what coverage of excess charges means in a Medigap Plan G.
• Demonstrate that you can use the What you need to know about Medigaps booklet to counsel clients about when they can switch plans or about other Medigap rules.
• Explain what the columns of the Approved Medigap chart mean.
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Troubleshooting and sharing• Review June topics
o Medicare fraud and the Senior Medicare Patrol• Review publications from May training
o Medicare & Youo SMP Foundations Trainingo Tips to help you recover from scam callso STARS Beneficiary Contacts SMP instructions
• Local topic sharing• Other topics
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Original Medicare
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What’s your understanding?
Share your understanding of the following topics:
• Original Medicare:o Definition and description.o What does a client pay?o What’s assignment?
• Medigaps: o Definition and what are they also known as?o How do you compare policies?
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Original Medicare (OM)A quick review: How does OM work? M&Y page 51
• It’s one way to get Medicare. • A client will have OM unless they choose an MA plan or
other type of Medicare health plan.• A client will generally have to pay a portion of the cost
for each service covered by OM.
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ContinuedSHIBA advisor continuing education | July 2020 9
Continued from previous slide
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Original Medicare: AssignmentWhat’s assignment?M&Y pages 53-54
Doctor, provider or supplier agrees – or is required by law – to accept the Medicare-approved amount as full payment for covered services.
Participating and non-participating providers• Limiting charges: For example excess charges.
Private contracts and “opt out”• Certain doctors and other health care provides who don’t
want to engage with the Medicare program may “opt” out of Medicare.
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Assignment discussionParticipating, non-participating and opt-out providers
Spend some time as a group reviewing and summarizing the following web page (also presented on the following three slides):www.medicareinteractive.org/get-answers/medicare-covered-services/outpatient-provider-services/participating-non-participating-and-opt-out-providers
Continued
Medicare Interactive has free resources to learn more about Medicare.
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Continued
Participating, non-participating, and opt-out providers: Slide 1 of 3
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Participating, non-participating, and opt-out providers: Slide 2 of 3
ContinuedSHIBA advisor continuing education | July 2020 14
Participating, non-participating, and opt-out providers: Slide 3 of 3
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Knowledge check
Q1: Does a client need to choose a primary care doctor when on OM?
Q2: What is assignment?
Q3: What are some rules providers must follow if they choose to opt-out?
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Medigaps
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What’s your knowledge?
Q1: What is a Medigap plan and why should a client buy one?
Q2: How does a person get a Medigap policy?
Q3: What do Medigap plans cover?
Q4: When can a client sign up or switch plans?
Q5: How can a client compare Medigap plans?
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Medicare supplement insurancePolicies and how to compareM&Y, pages 69-70
• Also called Medigaps.• Polices are standardized.• Reminder: As of Jan. 1, 2020, Medigap plans sold to people
who are new to Medicare do not cover the Part B deductible. M&Y page 69.
On the next slide, review how to compare policies. Continued
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Continued from previous slide
Continued
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Medigaps: What to knowImportant factsM&Y, page 71
Go through each of the bullets on this page as a group.• You must have Part A and Part B.• You must pay a monthly premium.• A policy covers one person.• You can’t have prescription drug coverage in both your
Medigap policy and a Medicare drug plan.• It’s important to compare.
Continued
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Medigaps: What to know (continued)When to buyM&Y, page 71
Go through each of the bullets on M&Y page 71 as a group.• The best time to buy is during what Medicare calls Medigap
Open Enrollment. o Carefully review the first bullet under When to Buy on page 71.
• If you delay enrolling in Part B due to group health coverage, your Medigap OEP won’t start until you sign up for Part B.
• Federal law generally doesn’t require insurance companies to sell Medigap policies to people under 65.
Continued
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Medigaps: What to know (continued)Can a client have a Medigap policy and a Medicare Advantage plan?M&Y, page 72
If a client has an MA plan, it’s illegal for anyone to sell them a Medigap policy unless they are switching back to Original Medicare.
For more information:• Medicare.gov.• 1-800-MEDICARE.
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Medigaps: What you need to know
What you need to know about Medigap(Medicare Supplement) plans
www.insurance.wa.gov/media/873710 pages
Continued
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Medigaps: What you need to know (cont’d)Group activity
Discuss:• When to buy.• What Medigaps cover.• Costs.• Pre-existing conditions.• Snowbirds.• How to enroll.• Switching Medigap plans.
Continued
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Medigaps: What you need to know (cont’d)Switching MedigapsWhat if someone wants to go back and forth between plans?
Look at the switching chart on pages 7-9 in the What you need to know about Medigaps plans booklet and spend some time reviewing and discussing.
Pages 7-9 from the booklet are presented on the next three slides.
Continued
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Continued from previous slide
What you need to know about Medigap (Medicare Supplement) plans
Switching Medigap plans, page 7
Continued
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Continued from previous slide
What you need to know about Medigap (Medicare Supplement) plans
Switching Medigap plans, page 8
Continued
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Continued from previous slide
What you need to know about Medigap (Medicare Supplement) plans
Switching Medigap plans, page 9
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Approved Medicare Supplement plans
Approved Medicare Supplement (Medigap) plansSHIBA client publicationwww.insurance.wa.gov/media/18075 pages
Continued
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Approved Medicare Supplement plans (cont’d)• This content is VERY dense information. Spend time
reviewing and discussing all of this. Being familiar with the information helps you to explain it to clients
• The list is updated quarterly.• Read all info on bullets and notes on the first page.
• Note there’s a disclaimer that rates can change and to check with the plan.
• Grid column notes:• Company: Includes company name and phone number.• Pre X: See footnote on page 4 of the publication.• Health Screen: See footnote on page 4 of the publication.• Standardized plans: Refer to the chart at end of document.
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Options for people under age 65
Medigaps or similar coverage are very limited.
We will talk about each one of these on the next three slides.• Washington State Health Care Authority Premera
Plan G.• United American Plan B.• Washington State Health Insurance Pool (WSHIP).
ContinuedSHIBA advisor continuing education | July 2020 32
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Options for people under age 65 (cont’d)Premera Blue CrossWashington State Health Care Authority Premera Plan G.
Approved Medicare Supplement (Medigap) plans, page 4Washington State Health Care Authority (HCA) Blue Cross Premera PlansUnder age 65 Medicare disabilitywww.insurance.wa.gov/media/1807
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Options for people under age 65 (cont’d)Premera Blue Cross (continued)Washington State Health Care Authority Premera Plan G.
Continued
Options for under age 65 (continued)United American Plan B
Approved Medicare Supplement (Medigap) plans, page 3United American Insurance Co.Under age 65 Medicare disabilitywww.insurance.wa.gov/media/1807
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Options for under age 65 (continued)
WSHIP is our state's high-risk insurance pool. Created by the state legislature, it originally offered insurance to state residents who were rejected in the individual market due to health issues.www.insurance.wa.gov/washington-state-health-insurance-pool-wship
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Knowledge checkYour trainer may lead a knowledge check.
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July 2020 learning aids Medicare & You 2020Partner publication Note: this is the national version.www.medicare.gov/Pubs/pdf/10050-medicare-and-you.pdf
What you need to know about Medigap (Medicare Supplement) plansSHIBA publicationwww.insurance.wa.gov/media/873710 pagesNote: This publication may be ordered from Fulfillment.
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July 2020 learning aidsApproved Medicare Supplement (Medigap) plansSHIBA publicationwww.insurance.wa.gov/media/18075 pages
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COVID-19 resources: VideosThe SMP Resource Center is excited to announce two new COVID-19 videos that are available as part of the SMP Consumer Fraud Alert: COVID-19 Fraud Resources.
Protect Yourself from COVID-19 Medicare scams videoYouTube: www.youtube.com/watch?v=ylkEREJcA-4&t=1sFacebook: www.facebook.com/SMPNationalResourceCenter/videos/1439792836219218/
Common COVID-19 Medicare Scam videoYouTube: www.youtube.com/watch?v=37O74z2jNxw
Prevent. Detect. Report. SHIBA advisor continuing education | July 2020 40
COVID-19: Scams and fraud alertsScammers are targeting older adults and those with serious long-term health conditions who appear to have a higher risk for serious illness from COVID-19.
Fraudsters are attempting to bill Medicare for sham tests or treatments related to the coronavirus and are targeting individuals to illegally obtain money or Medicare numbers.
If clients believe they’ve been scammed by a COVID-19 scam, they should contact SHIBA WA state’s Senior Medicare Patrol at 800-562-6900. #SMPwatchCOVID19
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2020 continuing education topicsMonth Topic Medicare & YouAugust No trainingSeptember Getting ready for Open Enrollment and
comparing health and prescription drug plans in your area
Section 4
October Medicare Part D and Medicare Advantage Section 6
November No trainingDecember No training
2021January A look at what’s new for 2021 and a broad
overview of M&Y 2021All sections
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EvaluationPlease take some time to send thoughts to [email protected], [email protected] or to your trainer.
We appreciate your feedback!
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Optional expanded training materialsThe materials in this section are optional. They may be added to the slide
presentation by the trainer and/or studied separately by the volunteer.
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Check your knowledge: Question 1
If you join an MA plan, you can buy a Medigap policy to pay for out-of-pocket costs.a. Trueb. False
Source: CMS NTP Module 3: Supplemental Insurance (Medigap) Policies
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Check your knowledge: Question 2
One Medigap policy can cover both you and your spouse.a. Trueb. False
Source: CMS NTP Module 3: Supplemental Insurance (Medigap) Policies
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Check your knowledge: Question 3
Each standardized Medigap plan identified by the same letter (A-N) must offer the same basic benefits, no matter which insurance company sells it.a. Trueb. False
Source: CMS NTP Module 3: Supplemental Insurance (Medigap) Policies
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If you’re 65 or older, your Medigap _____ starts when you enroll in Part B and it can’t be changed or repeated.
a. Initial Enrollment Period (IEP)b. General Enrollment Period (GEP)c. Open Enrollment Period (OEP)
Check your knowledge: Question 4
Source: CMS NTP Module 3: Supplemental Insurance (Medigap) Policies
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Scenario 1Ted is 64. He’s had Medicare for four years due to a disability. He lives in a state that requires insurance companies to offer a Medigap policy to people with Medicare who are under age 65 and deemed disabled. He currently has a Medigap policy.
What might change when Ted turns 65 next year?
Source: CMS NTP Module 3: Supplemental Insurance (Medigap) Policies
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Scenario 1: ConsiderationsTed will get a Medigap guaranteed issuance when he turns 65, he’ll have a:• Wider choice of Medigap policies.• Lower Medigap premium.If he signs up during his guaranteed issuance, insurance companies can’t: • Refuse to sell him any Medigap policy due to his disability.• Charge him a higher premium than they charge other people of the
same age.He can avoid the pre-existing condition waiting period since he had coverage for more than 6 months before he turned 65.
Source: CMS NTP Module 3: Supplemental Insurance (Medigap) Policies
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Scenario 2Sophie is 67 and healthy. She retired last month and ended her employer-sponsored health coverage. She was enrolled in Medicare Part A and just enrolled in Part B. She’s interested in buying a Medigap policy to help her with her out-of-pocket costs.
What does Sophie need to consider?
Source: CMS NTP Module 3: Supplemental Insurance (Medigap) Policies
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Scenario 2: Considerations• Sophie should consider when she’ll buy a Medigap policy:
o The best time is during her 6-month OEP.o Starts with her Part B effective date.
• She’ll have guaranteed issue rights if she enrolls during her Medigap OEP.
• If she has guaranteed issue rights:o Insurance companies must sell her a Medigap policy.o All pre-existing conditions must be covered.o Insurance companies can’t charge her more.
• If she doesn’t enroll during her Medigap OEP, companies may use medical underwriting or refuse to sell her a policy.
Source: CMS NTP Module 3: Supplemental Insurance (Medigap) Policies
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Scenarios: Key points• You must have both Medicare Part A and Part B to get a
Medigap policy. • You still pay the Part B premium.• You pay a monthly premium for Medigap.• Medigap policies cover one person.• Each standardized Medigap policy offers the same basic
benefits, no matter which insurance company sells it.• Costs vary by plan and by company.
Continued
Source: CMS NTP Module 3: Supplemental Insurance (Medigap) Policies
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Scenarios: Key points (continued)• Medigap policies can only cover costs associated with
services covered by Original Medicare. Note: EXCEPT for foreign travel emergency.
• Medigap policies don’t work with Medicare Advantage plans.
• Insurance companies are prohibited from selling standardized Plans C or F to newly eligible people with Medicare: o Who turned 65 on Jan. 1, 2020, or later.o Getting premium-free Part A as of Jan. 1, 2020, or later.
Source: CMS NTP Module 3: Supplemental Insurance (Medigap) Policies
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Resources: SHIP TA courseLevel 2: Medicare coverage rules Course 4: Medigaps
• This course reviews Medigap policies, a type of supplemental insurance that helps pay gaps in Original Medicare costs, like deductibles and coinsurances. In this course, you’ll learn what a Medigap plan is, what Medigap policies cover, and Medigap costs. We’ll also come to understand when someone with Medicare has the right to sign up for a Medigap plan.
• shipta.medicareinteractive.org/course/level-2-medicare-advance/course-4-medigap-plans-supplemental-insurance .
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Knowledge checkLevel 2 Course 4: Medigap plans (Supplemental insurance)
• shipta.medicareinteractive.org/ship-certification-tool/exam-pdf/178
Note: If the link does not open, try copy/paste into the browser.
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ResourcesChoosing a Medigap Policy: A guide to Health Insurance for People with MedicarePartner publicationwww.medicare.gov/Pubs/pdf/02110-medicare-medigap-guide.pdf50 pages
CMS Module 3: Supplemental Insurance (Medigap) Policies cmsnationaltrainingprogram.cms.gov/?q=global-search&combine=modulePartner publication, PowerPoint presentation55 slides
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