OS Textile Technology and Production L4

8/3/2019 OS Textile Technology and Production L4

1/51

Federal Democratic Republic of Ethiopia

OCCUPATIONAL STANDARD

TEXTILE TECHNOLOGY ANDPRODUCTION

NTQF Level IV

Ministry of Education

May 2011


2/51

Page 1 of 50Ministry of Education

CopyrightTextile Technology and Production

Ethiopia Occupational StandardVersion 1May 2011

Introduction

Ethiopia has embarked on a process of reforming its TVET-System. Within thepolicies and strategies of the Ethiopian Government, technology transformation by

using international standards and international best practices as the basis, and,adopting, adapting and verifying them in the Ethiopian context is a pivotal element.TVET is given an important role with regard to technology transfer. The newparadigm in the outcome-based TVET system is the orientation at the current andanticipated future demand of the economy and the labor market.

The Ethiopia Occupational Standard (EOS) is the core element of the EthiopianNational TVET-Strategy and an important factor within the context of the NationalTVET-Qualification Framework (NTQF). They are national Ethiopian standards,which define the occupational requirements and expected outcome related to aspecific occupation without taking TVET delivery into account.

This document details the mandatory format, sequencing, wording and layout for theEthiopia Occupational Standard which comprised of Units of Competence.

A Unit of Competence describes a distinct work activity. It is documented in astandard format that comprises:

Occupational title and NTQF level

Unit title

Unit code

Unit descriptor Elements and Performance criteria

Variables and Range statement

Evidence guide

Together all the parts of a Unit of Competence guide the assessor in determiningwhether the candidate is competent.

The ensuing sections of this EOS document comprise a description of theoccupation with all the key components of a Unit of Competence:

chart with an overview of all Units of Competence for the respective levelincluding the Unit Codes and the Unit Titles

contents of each Unit of Competence (competence standard)

occupational map providing the technical and vocational education and training(TVET) providers with information and important requirements to consider whendesigning training programs for this standards and for the individual, a careerpath


3/51




UNIT OF COMPETENCE CHART

Occupational Standard: Textile Technology and Production

Occupational Code: TXT TTP

NTQF Level IV

TXT TTP4 01 0511

Undertake ProcessPlanning andProductionScheduling

TXT TTP4 02 0511

Supervise Operationsin Textile Enterprise

TXT TTP4 03 0511

Interpret and ApplyTextile Calculationsand Specifications

TXT TTP4 04 0511

FacilitateDevelopment of NewTextile Product

TXT TTP4 05 0511

Interpret ProductCosts in Terms ofCustomerRequirements

TXT TTP4 06 0511

Assist ImplementingProactiveMaintenance Strategy

TXT TTP4 07 0511

Apply QualitySystems andStatistical QualityControl

TXT TTP4 08 0511

Coordinate Set-up ofMachine/s for ProductChange

TXT TTP4 09 0511

Estimate and CostJob

TXT TTP4 10 0511

Establish QualityStandards

TXT TTP4 11 0511Utilize SpecializedCommunication Skills

TXT TTP4 12 0511

Develop Individualsand Teams

TXT TTP4 13 0511

Manage and MaintainSmall/MediumBusiness Operations

TXT TTP4 14 0511

Migrate to NewTechnology


4/51




Occupational Standard: Textile Technology and Production Level IV

Unit Title Undertake Process Planning and Production Scheduling

Unit Code TXT TTP4 01 0511

Unit Descriptor This unit covers the knowledge, attitudes and skills required forreviewing process specifications, determining the productionsequence, identifying production requirements and capacities andpreparing schedules for process & production of textile products.

Elements Performance Criteria

1. Reviewprocessspecifications

1.1 Supporting engineering and production data is examined,where required.

1.2 Production processesto be used are determined.

1.3 Specifications are obtained and examined.2. Determine

productionsequence

2.1 Stepsrequired for the process are identified and flow chartsare produced where required in accordance with standardoperating procedures.

2.2 Material and parts lists are prepared also with CAD inaccordance with standard operating procedures.

2.3 Tooling and/or equipment requirements are documented inaccordance with standard operating procedures.

2.4 Process steps are documented and clearly represented inaccordance with standard operating procedures.

3. Identifyproductionrequirementsand capacities

3.1 Engineering production data is identified and obtained inaccordance with workplace procedures.

3.2 Inventory capacities and requirements are identified andobtained in accordance with workplace procedures.

3.3 Procurement and supply requirements and constraints areidentified and obtained in accordance with workplaceprocedures.

3.4 Production capacity and constraints are identified andobtained in accordance with workplace procedures.

3.5 Standard times are identified and obtained in accordance withworkplace procedures.

3.6 production requirements are obtained with the existingresources and strategies are evolved to fit with it.

4. Prepareschedule forproduction ofcomponent/part

4.1 Production of component is scheduled in accordance withproduction, inventory, procurements, time constraints, supplycapacities and requirements.

4.2 Schedule is documented in accordance with acceptedorganization procedures and quality management.


5/51




Variable Range

Productionprocesses

Production processes include work planned over a specifiedtimeframe, taking into account required and available resources

Steps Steps include steps and milestones against which progress can be

checked

Evidence Guide

Critical Aspects ofCompetence

Demonstrates skills and knowledge to:

Review process specifications

Determine production sequence

Identify production requirements and capacities

Prepare schedule for production of a component/part

UnderpinningKnowledge Demonstrates Knowledge of: Production processes found within the organization

Tooling and/or equipment requirements for workplaceprocesses

Safe workplace practices and procedures

Scheduling techniques

Production methods

Quality assurance requirements

Inventory policies

Procurement, supply requirements and constraints

General staffing levels, capabilities and application ofstandard times

Machine set-up, capability and application of standard times

Enterprise safety requirements and directives

UnderpinningSkills

Demonstrates skills to:

monitor and maintain a safe workplace and environment

access and use feedback to improve operational performance

prepare recommendations to improve operations

access and use established systems and processes

coaching and mentoring skills to provide support tocolleagues

ResourceImplications

The following resources must be provided.

Workplace or fully equipped assessment location withnecessary tools and equipment as well as consumablematerials

Method ofAssessment

Competence may be assessed through:

Interview / Written Test

Observation/Demonstration with Oral Questioning

Context ofAssessment

Competence may be assessed in the work place or in a simulatedwork place setting


6/51





Unit Title Supervise Operations in a Textile Enterprise


Unit Descriptor This unit covers the knowledge, skills and attitudes to superviseoperations within a textile enterprise.


1. Identify scopeof supervisoryresponsibility

1.1 Machine operations, staff, resources and operationprocesseswithin work area are identified.

1.2 Scope and limitations of supervisory role are identified.

1.3 Production targets are determined.

1.4 Maintenance requirements are identified.

2. Providetechnicalsupport tooperators

2.1 Operator roles and allocation of personnel are identified.

2.2 Operator productivity and ability to conduct work effectivelyand safely are monitored.

2.3 Training needs are identified and communicated toappropriate personnel.

2.4 Technical problems rose by operators regarding machinery,product quality, and operational safety are addressed.

2.5 Technical support in the skill and knowledge associated withoperations is provided to operators.

3. Controlproduction toachieveefficiencytargets

3.1 Production standards are set or interpreted to meetproduction targets.

3.2 Corrective or preventative action is recommended andimplemented.

3.3 Targets and procedures are communicated to relevantpersonnel in a logical and easily understood manner.

3.4 Supply of resources is managed and ensured as required.

3.5 Maintenance of machinery is scheduled as required.

4. Supervise teamactivity

4.1 Production standards are communicated to team members.

4.2 Work allocation requirements are monitored and addressedin order to maintain optimum production efficiency.

4.3 Targets and procedures are communicated to appropriatepersonnel in a logical and easily understood manner.

4.4 Team communications and relations are monitored andsupported.


7/51




4.5 Team compliance with OHS practicesis monitored.

4.6 Production output is monitored against targets and addressedas necessary

5.Liaise withdownstreamand upstreamareas andmanagement

5.1 Liaison with downstream and upstream areas is maintainedto ensure quality and efficiency of operations as required.

5.2 Management is kept informed of progress and any issueswhich may affect operation outcomes.

5.3 Ongoing liaison is maintained with management to guideoperation targets.

5.4 Opportunities to minimize down time are discussed andarranged with maintenance staff and management.

6. Ensureworkplacedocumentation

6.1 Documentation procedures are identified for each step ofoperations.

6.2 Compliance with documentation requirements is monitored.

6.3 Movement of materials through operations is monitored toassess progress.

6.4 Enterprise documentation is completed.

Variable Range

Occupational

Health & safety

OHS practices include hazard identification and control, risk

assessment and implementation of risk reduction measuresspecific to the tasks described by this unit, and may relate to:

manual handling techniques

standard operating procedures

personal protective equipment

safe materials handling

taking of rest breaks

ergonomic arrangement of workplaces

following marked walkways

safe storage of equipment

housekeeping reporting accidents and incidents

environmental practices

Operationprocesses

Operation processes may include:

use of machines and equipment

use of chemicals

use of materials

Issues which mayaffect operationoutcomes

Issues which may affect operation outcomes may relate to:

staffing

machinery


8/51




materials

schedules

maintenance requirements

Evidence Guide



organize machine operations, staff and operation processes

Communicate with other employees and external personnelsuch as suppliers, contractors, etc.

implement appropriate ways of correcting non-complianceand inefficiencies

apply techniques to monitor operations

provide technical support

apply OHS practices in work operations check operation outputs against specifications

maintain accurate records

UnderpinningKnowledge andAttitudes

Demonstrates knowledge of:

production and workflow system in the workplace

requirements for efficient production

controlling, monitoring and assessing production efficiency

factors and constraints that impact on effective workflow

ways of controlling factors and constraints

efficient operation of machines and processes within area of

supervision techniques and procedures identifying workflow problems

machinery maintenance requirements

quality assurance standards, procedures and practices

OHS practices, including hazard control measures

workplace practices, recording and reporting practices

UnderpinningSkills


schedule and prioritize resources (machines, staff, materialsand operation processes)

clarify and communicate tasks, roles and responsibilities

allocate work for operators/team members identify and report problems with workflow

problem solving techniques

read, interpret and follow information on work specifications,standard operating procedures and work instructions


communicate within the workplace

sequence operations and meet specifications

carry out work according to OHS practices


9/51





Access is required to real or appropriately simulated situations,including work areas, materials and equipment, and to informationon workplace practices and OHS practices.

Method ofAssessment


Interview / Written Test Observation/Demonstration with Oral Questioning


Competence may be assessed in the work place or in asimulated work place setting


10/51





Unit Title Interpret and Apply Textile Calculations and Specifications


Unit Descriptor This unit covers the knowledge, skills and attitudes to interpret and

apply calculations and specifications within a textile manufacturingenvironment.


1.Obtain andinterpret textilespecifications

1.1 Features of systems used to document specifications andtechniques for converting specifications across systems, areidentified

1.2 Specifications applying to fiber and yarn analysisareinterpreted

1.3 Specifications applying to fabric analysisare interpreted

1.4 Terminologyused in the textile production industry relatingto raw materials, specifications and processing are correctlyinterpreted, applied and used

1.5 Specifications appropriate to the textile operation areobtained and interpreted

1.6 Work requirements are determined from specifications

1.7 Clarification of specifications is undertaken as required using

appropriate information resources and search techniques2. Perform textile

calculations

2.1 Calculation requirements for specific production processesare determined

2.2 Formulasused to convert specifications to desired formatare identified and applied

2.3 Formulas used for calculating requirements for natural fiberand yarn production are identified and applied

2.4 Formulas used for calculating requirements for textileproduction are identified and applied

2.5 Formulas and graphs used for calculating requirements forproduction of man-made fibres are identified and applied

2.6 Calculations are checked and verified as correct

2.7 Deviations from expected outcomes are examined andvalidated with appropriate information resources

3. Completerecords

3.1 Calculation records are accurately documented to agreedstandards

3.2 Documentation is prepared for testing or productionprocesses


11/51




Variable Range

OccupationalHealth andSafety

OHS practices include hazard identification and control, riskassessment and implementation of risk reduction measuresspecific to the tasks described by this unit, and may relate to:

manual handling techniques standard operating procedures







housekeeping

reporting accidents and incidents

environmental practicesSpecificationsapplying to

Fiber and yarnanalysis

Specifications applying to fiber and yarn analysis may include

coefficient of variation

count or linear density

ply

TPI

fiber fineness

fiber and yarn strength

hairiness

moisture or regain

Specificationsapplying to

fabric analysis

Specifications applying to fabric analysis may include mass per unit area/ GSM

PPI

EPI

Length and width

shrinkage

Pilling

Abrasion

Drape

permeability

fire proofTerminology Terminology may include

Ethiopian standards

international standards

industry standards

Resources andsearchtechniquesinclude

standard operating procedures, safety procedures, job lists,manufacturer manuals, specifications, textile productionpatterns and machine settings, Ethiopian and InternationalStandards, trade journals, quality system documentationcustomer requirements, workplace and site procedures and


12/51




manuals, industry manuals, codes of practice, awards,legislation, plans, diagrams, log books

hard copy or electronic data

key personnel, supervisors, trainers, colleagues

using index, table of contents, numbering and classification

systems, etc. computer database search or look-up, questioning, cross-

referencing

basic techniques to identify relevant information, includingskimming and scanning, identifying key words and ideas

Formulas Formulas may include

calculation of percentages

calculation of fractions

conversion between systems

reading and constructing graphs

Appropriateinformation

resources

Appropriate information resources may include supervisors

managers

trainers

machine manuals

Evidence Guide

Critical Aspects

of Competence


identify specifications relevant to textile processes interpret specifications accurately

convert specifications formats accurately as required

select and apply correct formulas

undertake textile calculations

construct and read graphs

record calculations and units accurately

apply OHS practices in work operations

UnderpinningKnowledge and

Attitudes


textile industry terminology

systems and formula used in textile calculations weight length ratio

international specification standards

practical application of calculations

quality practices

workplace practices

practices for recording and reporting

production processes

UnderpinningSkills


identify specification information


13/51




recognize, rectify and report deviations from specifications

read, interpret and follow specification information, standardoperating procedures and work instructions and otherreference material


communicate within the workplace sequence operations

clarify and check task-related information


ResourceImplication


Method ofAssessment







14/51





Unit Title Facilitate Development of New Textile Product


Unit Descriptor This competency covers the knowledge, attitudes and skillsrequired to develop a new/evolutionary product within an existingrange of products and encompass design for manufacture andthe facilitation of its initial production.


1. Confirm designbrief of newproduct in

consultationwith relevantpeople

1.1 Communicate with customer and other key stakeholders andagree on technical specification, aesthetic requirements,timelines, cost and other market requirements

1.2 Determine regulatory/industry code/intellectual propertyrequirements for product

1.3 Identify possible tooling/process/equipmentneeds

1.4 Develop design brief, including relevant drawings, to meetneeds

1.5 Obtain 'sign off' on total design brief from all relevantpersons

2. Determine

materialrequirementsfor product

2.1 Select appropriate materials/combination of materials/

components in liaison with key stakeholders2.2 Determine material/component testing and evaluation

regime required to meet product end use requirements,including regulatory/industry code requirements

2.3 Arrange for, testing and evaluation of trial materials/components

2.4 Guide material trial process and interpret material trialresults

2.5 Determine final materials/components specifications anddetails of value chain

3. Determineprocessrequirementsfor product

3.1 Select appropriate process to make product in liaison withkey stakeholders and based on relevant factors

3.2 Determine any special process/equipment requirements forthis product

3.3 Communicate with production personnel to determine theirconcerns and/or training or other needs

3.4 Adjust the design as required to satisfy customer andproduction needs


15/51




4. Ensure processneeds for newproduct havebeen met

4.1 Liaise with equipment design/procurement personnel

4.2 Interpret hardware specifications and ensure they areappropriate for the job required

4.3 Liaise with process personnel to ensure appropriate draft

procedures for new product have been developed

4.4 Validate product cost and design meets objectives

5. Trial newproduct throughthe process

5.1 Design trialing procedure to deliver required information

5.2 Liaise with relevant stakeholders

5.3 Ensure health safety and environment (HSE) requirementsare stringently observed

5.4 Coordinate the trialing of the new product

5.5 Interpret product trial results and guide product trial process

5.6 Tune process to optimize production of new product

6. Determineprocesscapability

6.1 Plot appropriate statistical process control charts

6.2 Determine confidence limits

6.3 Compare confidence limits with product specification

7. Coordinateproduct trials

7.1 Determine product testing and evaluation regime required tomeet end use requirements, including regulatory/industrycode requirements

7.2 Arrange for testing and evaluation of trial product/prototype

7.3 Interpret product trial results and guide product trial process

7.4 Determine final product specification in liaison with keystakeholders

7.5 Make required changes to materials, process and equipment

8. Implementstandardprocedures fornew product

8.1 Monitor initial production and, in liaison with appropriateteam members, adjust process, conditions and materials toensure the product and process outcomes conform torequirements

8.2 Ensure process specifications are updated and reflect theoptimized operation developed

8.3 Ensure standard operating procedures are correct for thenew product

8.4 Ensure equipment and other hardware records are updatedto reflect additions/changes

8.5 Ensure project records are complete and all required reportshave been completed and submitted

8.6 Archive records according to company procedure


16/51




Variable Range

OccupationalHealth and Safety

Safe working practices include compliance on acceptedpolicies, standard, strategies legislative and enterpriserequirements.

Recognize hazards commonly occurring at the workplaceand follow health and safety instructions and proceduresin the workplace.

Implement and monitor defined OHS policies andprocedures for a work group or area, within their scope ofresponsibilities.

Processes andpolicies

This competency unit is for the design of a new product'from scratch'.

It assumes an understanding of the operation of allrelevant equipment and processes but does notnecessarily require them to be used personally.

The competency assumes a working knowledge of allmain processes and materials so that an informed choicecan be made between them.

All operations are performed in accordance with standardprocedures and policies.

Typical regulatoryrequirements

Typical regulatory requirements include:

Occupational Health and Safety (OHS)

Environmental regulations

Structural codes

Product/industry specific requirements.

Relevant factors Relevant factors may include:

Type of material

Dimensional precision of product

Length of run/number of products

Required aesthetics

Size and complexity of product

Available capital funding

Process equipment available

HSE.

Evidence Guide



Confirm design brief of new product in consultation withrelevant people

Determine material requirements for product

Trial new product through the process


17/51




Implement standard procedures for new product

Determine process requirements for product


Attitudes

Demonstrate knowledge and attitudes on:

Knowledge and understanding of the materials, equipment

and process sufficient to choose an appropriatecombination of materials and process to achieve the enduse function of the product.

Knowledge of the enterprise's procedures and relevantregulatory requirements along with the ability to implementthem within appropriate time constraints and workstandards.

Underpinning Skills Demonstrates skills to:

draw trade sketches and drawings

access industry standards

complete accurate documentation read, interpret and follow information on work

specifications, standard operating procedures and workinstructions, and other reference material



sequence operations

meet specifications




The following resources MUST be provided.


Documented organizational requirements

Approved assessment tools

Certified assessor /Assessors panel

Method ofAssessment




Context ofAssessment Competence may be assessed in the work place or in asimulated work place setting


18/51





Unit Title Interpret Product Costs in Terms of Customer Requirements


Unit Descriptor This unit covers the knowledge, attitude and skills needed for aperson to be able to identify the major cost components of theirproduct/s, the basic relationship of these to customer benefits anduse this to help minimize waste (defined as anything not deliveringa customer benefit). It has a different focus to apply cost factors towork practices which focuses on costs in isolation whereas thisunit regards all costs not directly leading to customer benefit aswaste. It may apply to all employees.


1. Identify costcomponentsderiving fromcustomerbenefits andother costs

1.1 Identify customer features/benefitsin product or processbeing undertaken

1.2 Identify cost components which deliver customerfeatures/benefits and those which don't.

2. Comparerequiredperformance of

product orprocess stepswith actualperformance

2.1 Identify performancerequired to meet customer needs inown work and that of team

2.2 Identify actual performance

2.3 Compare cost components of products or process withcurrent customer-related targets

2.4 Separate costs components into those that contribute tocustomer features/benefits and those that do not contribute

2.5 Determine non-contributing cost componentswhich areunder control of the individual or team

3. Minimize waste 3.1 Recommend changes to eliminate or reduce waste

3.2 Adopt changes which minimizes waste

3.3 Monitor effect of changes to ensure gains are made againstcustomer features/benefits


19/51




Variable Range

OccupationalHealth and

Safety

Safe working practices include compliance on acceptedpolicies, standard, strategies legislative and enterprise

requirements. Recognize hazards commonly occurring at the workplace

and follow health and safety instructions and procedures inthe workplace.

Customerfeatures/benefits

Customer features/benefits are those characteristics of theproduct or services which add value to the customer, thisvalue may be assessed in financial or features terms.

The customer may be internal or external.Performance

Performance may be thought of as the rate of output of theplant compared to the rate required to meet demand.

Performance might also be thought of in terms of takt wheretakt time is the allowable time to produce one product at therate and quality customers are demanding it.

This is NOT the same as cycle time, which is the normaltime to complete an operation on a product (which shouldbe less than or equal to takt time).

Customer-relatedtargets

Customer-related targets are the internally set financial andoperational targets that contribute to meeting customerfeatures/benefits.

Non-contributing

cost components

Non-contributing cost ComponentsSome costs incurred make a

direct contribution to customer features/benefits. These costscontinue to need to be incurred (although they may beminimized) in order to gain the customer feature/benefit. Othercosts do not contribute to customer features/benefits (non-contributing cost components) and either must be maintainedsuch as regulatory compliance and occupational health andsafety (OHS) costs while other costsare not required and do notcontribute to customer features and so should be eliminated ifpossible.This is also defined in terms of waste.Within manufacturing, categories of waste include:

Excess production and early production Delays

Movement and transport

Poor process design

Inventory

Inefficient performance of a process making defective items.Waste for this unit may include activities which do not yield anybenefit to the organization or any benefit to the organizations


20/51




Evidence Guide



Identify cost components deriving from customer benefitsand other costs

Compare required performance of product or process stepswith actual performance

Evidence of implementing changes which reduce waste.


Demonstrate a knowledge of accessing company informationabout:

Customer features/benefits

Cost components of products made

Costs concepts such as expense and income

Major cost contributors to product (e.g. energy)

Difference between internally and externally controlled costs

Difference between overhead, labor and consumablesUnderpinningSkills


access industry standards

read, interpret and follow information on work specifications,standard operating procedures and work instructions, andother reference material



sequence operations

meet specifications

clarify and check task-related information carry out work according to OHS practices




Method ofAssessment




Context of

Assessment

Competence may be assessed in the work place or in a

simulated work place setting


21/51





Unit Title Assist in Implementing Proactive Maintenance Strategy


Unit Descriptor This unit covers the knowledge, attitudes and skills required by amaintenance person to assist in the implementation of a proactivemaintenance strategy in a manufacturing environment. This unitincludes the interaction between maintenance worker andoperator as appropriate.


1. Developcomponents ofreliability

strategy for awork/plant area

1.1 Determine manufacturer's recommended inspection,servicingand related schedules for relevant plant

1.2 Consult with relevant people with regard to appropriateinspections, services and schedules

1.3 Discuss any conflicts with relevant people and seekresolution of conflicts

1.4 Develop schedules in liaison with relevant people

1.5 Identify inspections and servicing which may be done byoperations personnel in liaison with relevant stakeholders

2. Assess currentpractice for

maintenanceimplications

2.1 Evaluate proceduresfor plant/equipment reliabilityimplications

2.2 Discuss current practices with relevant people to determineany plant/equipment reliability implications

2.3 Recommend changes to improve plant/equipment reliability inaccordance with procedures

3. Assist inimplementingthe reliabilitystrategy

3.1 Arrange for schedules to be incorporated in relevant workplans

3.2 Identify training needs in discussion with relevant personnel

3.3 Assist personnel to develop required skills forinspections/servicing within scope of authority

3.4 Collect data/information as required by own work plan

3.5 Compare data/information with performance indicators

3.6 Recommend improvements to reliability strategy inaccordance with procedures


22/51




Variable Range

OccupationalHealth and Safety

Safe working practices include compliance on acceptedpolicies, standard, strategies legislative and enterpriserequirements.

Recognize hazards commonly occurring at the workplace andfollow health and safety instructions and procedures in theworkplace.

Inspection Inspectionmay include:

Reading dials, gauges, meters

Observations including those using sight, hearing, smell, feel

Observations of product quality/faults/rejects.

Servicing Servicingmay include:

Cleaning

Lubricating

Topping up

Adjusting

Procedures Procedures include:

all work instructions,

standard operating procedures,

formulas/recipes, batch sheets,

temporary instructions and similar instructions provided forthe smooth running of the plant.

They may be:

written,

verbal,

computer based or in some other form.

For the purposes of this Training Package, 'procedures' alsoincludes good operating practice as may be defined by industrycodes of practice (e.g. Good Manufacturing Practice (GMP),Responsible Care) and government regulations.

Evidence Guide



Develop components of reliability strategy for a work/plantarea

Assess current practice for maintenance implications

UnderpinningKnowledge atAttitudes

Demonstrate knowledge and attitudes on:

Requirements of the proactive maintenance strategy beingimplemented

Principles of operation of the equipment/plant

Likely abilities of operations personnel with regard to


23/51




inspections and servicing

Procedures relevant to job

Methods of making/recommending improvements.

Underpinning

Skills


assess operating performance of machine start and stop machines according to specifications

monitor machine operations, including machine productionreadings

recognize fault conditions

rectify minor machine faults or problems as required




sequence operations

meet specifications



ResourceImplication



Method of

Assessment






24/51





Unit Title Apply Quality Systems and Statistical Quality Control


Unit Descriptor This unit covers the knowledge, attitudes and skills required forworking within a quality improvement system, either individuallyor in a team situation and taking samples or applying a statisticalprocess to monitor production.


1. Ensure workwithin a qualitysystem

1.1 Instructions and procedures are ensured to be followed andduties performed in accordance with requirements of qualityimprovement system.

1.2 Conformance to specifications is ensured.

1.3 Defects are detected and reported according to standardoperating procedures.

1.4 Performance of operation or quality of product or service ismonitored to ensure customersatisfaction.

2. Engage inqualityimprovement

2.1 Current performance is assessed.

2.2 Established performance measures are identified.

2.3 Specifications and standard operating procedures are

identified.2.4 Defects are detected and reported according to standard

operating procedures.

2.5 Process improvement procedures are participated in.

2.6 The improvement of internal/external customer/supplierrelationships is participated in.

2.7 Performance of operation or quality of product or service ismonitored to ensure customersatisfaction

3. Take samples 3.1 Difference between population and sample is understoodand various sampling schemesare applied in accordancewith standard operating procedures.

3.2 Sample is taken according to the procedure.

4. Apply statisticalprocess tomonitorproduction

4.1 Concept of variation in terms of average and spread isunderstood. Data is used to produce relevant statisticalinformation.

4.2 Data is interpreted accurately and information is presentedto appropriate authority according to standard operatingprocedures.


25/51




Variable Range

Qualityimprovementsystem

Quality improvement systema system comprising some or all ofthe following elements:

Quality assurance

Quality control Quality inspection

Quality improvement

Total quality control

Quality terms quality assurance planning to meet customersrequirements

quality control checks and procedures to ensure customerrequirements are met

quality inspection inspecting and testing products andservices

total quality control a company-wide approach thatcombines both quality assurance and quality control so thatthe customer is always satisfied

Customer Customerthe next person or organization receiving the productionor service

Samplingschemes

Sampling schemes Agreed customer plans, Acceptable QualityLevel (AQL) and Average Outgoing Quality Level (AOQL) plans,balanced score card (BSC), 5S, Six Sigma etc.

Relevantstatistical

information

Relevant statistical information Average, range and processcontrol data and the plotting of charts such as line graphs, run

charts, tally charts, histograms, control charts, random andassignable causes etc.

Evidence Guide

Critical Aspectsof competence


work within a quality system

engage in quality improvement

take samples

apply statistical process to monitor production

UnderpinningKnowledge

Demonstrate a knowledge of

Commonly accepted meaning/s of the terms quality and qualitysystem

The reasons for following the requirements of the qualityimprovement system

Strategies and approaches for working within a quality system

Procedures to be followed in undertaking the work

Specifications to which the individuals work is to comply

Reasons for ensuring work conforms to specification

Benefits of good quality:


26/51




quality products reduced costs customer confidence, satisfaction and loyalty good reputation job satisfaction

increased competitiveness keeping up with technology

Costs and consequences of poor quality e.g.

lost customers, accidents, wastage, lost time, low moraleand conflict

Procedures for reporting defects

Examples of common defects

Quality improvement procedures

Four steps of the quality cycle: plan, do, check, act

Reasons for following process improvement procedures

Examples of ways in which customer/supplier relationshipscan be improved

Benefits of good customer/supplier relationship

Hazards and control measures associated with applyingquality procedures, including housekeeping

Safe work practices and procedures

Numerical operations and statistical calculations/formulaewithin the scope of this unit

Statistical process control procedures, which may include six-sigma etc. And the sampling procedures to be followed

The types of charts that can be produced to assist monitoringof products including run charts, tally charts, histograms,control charts

Use and application of personal protective equipment

UnderpinningSkills


consistently achieve quality and production outputrequirements




sequence operations

meet specifications




27/51





The following resources must be provided.

Workplace or fully equipped assessment area with necessarytools and equipment as well as consumable materials

Method of

Assessment




Competence may be assessed in the work place or in a simulatedwork place setting


28/51





Unit Title Coordinate Set-Up of Machine/s for Product Change


Unit Descriptor This unit covers the skills, attitudes and knowledge required to setup machines for production changes in a textile enterprise.


1.Set machines 1.1 Product specifications are interpreted correctly in relation tomachine setting requirements

1.2 Machine is set in accordance with product specifications,machine manufacturer instructions and OHS practices

2. Conductsample runs

2.1 Material to be used for sampling is obtained

2.2 Machine is operated in accordance with manufacturer andworkplace instructions to produce a specified sample

2.3 Sample is organized for quality testing

2.4 Sample is tested in accordance with workplace practices toensure required quality standards are met

3. Re-adjustmachinesettings tomeetrequirements

3.1 Test results are interpreted to determine adjustmentrequirements

3.2 Adjustment changes are assessed in accordance with

product and machine specifications3.3 Appropriate production personnel are informed of the

availability of the newly set up machine in accordance withworkplace practices

4. Maintainrecords

4.1 Records are maintained and updated

4.2 Reports prepared, where necessary, in accordance withworkplace practices

4.3 Necessary documentation is accomplished in accordancewith workplace procedures and standards

Variable Range

OccupationalHealth & safety

OHS practices must include hazard identification and control, riskassessment and implementation of risk reduction measuresspecific to the tasks described by this unit, and may include:







29/51







housekeeping


other OHS practices relevant to the job and enterprise

Evidence Guide



interpret specifications for machine settings

perform sample runs

arrange or conducting testing of sample

make appropriate re-adjustments

apply workplace health and safety policies in productionoperations




setting up and adjustment requirements for the range ofmachines and equipment used in the workplace

quality requirements

machine manufacturer specifications

safety and environmental aspects of relevant workplaceactivities

OHS practices, including hazard identification and controlmeasures

quality and workplace practices

recording and reporting practices

UnderpinningSkills


set and operate machines

test and analyze samples

apply all the relevant safety practices when working in theindustry

communicate effectively with individuals, work groups andsupervisors

interpret and carry out established procedures

read, interpret and follow information on work specifications,standard operating procedures and work instructions andother reference material



sequence operations

meet specifications




30/51






Method ofAssessment






31/51





Unit Title Estimate and Cost Job


Unit Descriptor This unit covers the skills and knowledge to estimate materials,

labor and time requirements and establish costs for products andservices,


1. Gatherinformation

1.1 Details of customer requirements are obtained throughdiscussion with customer or from information supplied.

1.2 Details of products and services to be provided aredeveloped.

1.3 Delivery point and methods of transportation are determinedwhere necessary.

1.4 Details are recorded.

2. Estimatematerials, laborand time

2.1 Types and quantities of materials required for work areestimated.

2.2 Labor requirements to perform required services areestimated.

2.3 Time requirements to perform required services are

estimated.3. Calculate costs 3.1 Total materials costs and labour costs are calculated.

3.2 Total job cost is calculated, including overheads and mark-uppercentages.

3.3 Final cost to customer is calculated.

4. Document andverify

details

Details of costs and charges are documented.

Costs, calculations and other details are verified by otherenterprise personnel, as required.

4.3 Customer quotation is prepared.4.4 Details are documented for future reference.

Variable Range

Legislative/regulatoryrequirements

All work must comply with relevant Federal and State orTerritory legislative or regulatory requirements.

OHS practices OHS practices include hazard identification and control, riskassessment and implementation of risk reduction measures

specific to the tasks described by this unit, and may relate to:


32/51












housekeeping


environmental practicesTypes and Sourcesof Information

Organizational rules, regulation and guidelines

sharing best practice

Virtual library

Workplace guidelines

Recorded documents/logo/history

Required Knowledge Purpose of value chain analysis

Methods of value chain analysis

Types of waste and methods of reducing it

Process used to make product

Processes employed by other members of the value chainsufficient to have meaningful dialog with them

Methods of value analysis

Evidence Guide



interpret work orders

interpret specifications and instructions for products andmaterials to be used

estimate quantities of materials required

determine the types and amount of labour required tocomplete the work

estimate time required to complete the work

document and communicate work-related information,including customer requirements, products, materials andlabour required, costing calculations for products, materialsand labour, and special conditions

use calculators, computer programs and other aids in theestimation and cost calculation processes



products and services offered by the enterprise

operating principles of products and equipment

workplace costing procedures

components of overheads costs


33/51




components of direct labour costs

workflow and manufacturing processes

basic mathematical processes

basic mathematical formulas

labour rates and approximate costs of products and

materials OHS practices, including hazard identification and control

measures

UnderpinningSkills


locate and interpret technical information about products,materials, equipment and operating procedures

identify customer requirements

calculate amounts and sizes of materials

apply hourly rates for labour and overheads

estimate production times

calculate total costs of products or services ascertain or estimate delivery, availability and timelines




sequence operations

meet specifications


carry out work according to OHS practicesResourceImplications


Method ofAssessment







34/51





Unit Title Establish Quality Standards


Unit Descriptor This unit covers the knowledge, attitudes and skills required to

monitor quality of work, establish quality specifications for workoutcomes, participate in maintaining and improving quality atwork, identify hazards and critical control points in the productionof quality output, assist in planning of quality assuranceprocedures, report problems that affect quality and implementquality assurance procedures.


1. Establishqualityspecificationsfor service

1.1 Market specifications are sourced and legislatedrequirementsidentified.

1.2 Quality specifications developed and agreed upon

1.3 Quality specifications are documented and introduced toorganization staff / personnel in accordance with theorganization policy

1.4 Quality specifications are updated when necessary

2. Identifyhazards andcritical control

points

2.1. Critical control points impacting on quality are identified.

2.2. Degree of risk for each hazard is determined.

2.3. Necessary documentation is accomplished in accordance

with organization quality procedures

3. Assist inplanning ofqualityassuranceprocedures

3.1 Procedures for each identified control point are developedto ensure optimum quality.

3.2 Hazards and risks are minimized through application ofappropriate controls.

3.3 Processes to monitor the effectiveness of quality assuranceprocedures are developed.

4. Implementquality

assuranceprocedures

4.1 Responsibilities for carrying out procedures are allocated tostaff and contractors.

4.2 Instructions are prepared in accordance with theenterprises quality assurance program.

4.3 Staff and contractors are given induction training on thequality assurance policy.

4.4 Staff and contractors are given in-service training relevantto their allocated procedures.

5. Monitor qualityof workoutcome

5.1 Quality requirements are identified

5.2 Inputs are inspected to confirm capability to meet qualityrequirements

5.3 Work is conducted to produce required outcomes


35/51




5.4 Work processes are monitored to confirm quality of outputand/or service

5.5 Processes are adjusted to maintain outputs withinspecification.

6. Participate inmaintainingand improvingquality at work

6.1 Work area, materials, processes and product are routinelymonitored to ensure compliance with quality requirements

6.2 Non-conformance in inputs, process, product and/or serviceis identified and reported according to workplace reportingrequirements

6.3 Corrective action is taken within level of responsibility, tomaintain quality standards

6.4 Quality issues are raised with designated personnel

7. Reportproblems that

affect quality

7.1 Recognize potential or existing quality problems.

7.2 Identify instances of variation in quality from specifications

or work instructions.7.3 Report variation and potential problems to

supervisor/manager according to enterprise guidelines.

Variable Range

Sourced end-users

customers or stakeholders

Legislated

requirements

Verification of service quality as part of consumer legislation

or specific legislation related to service content orcomposition.

Safety procedures use of tools and equipment for construction works

workplace environment and handling of material safety,

following occupational health and safety proceduresdesignated for the task

respect the policies, regulations, legislations, rule andprocedures for construction works

Evidence Guide

Critical Aspect ofCompetence

Assessment requires evidence that the candidate:

Monitored quality of work

Established quality specifications for service

Participated in maintaining and improving quality at work

Identified hazards and critical control points in the productionof quality service

Assisted in planning of quality assurance procedures

Reported problems that affect quality

Implemented quality assurance procedures


36/51




UnderpinningKnowledge


Monitoring quality of work

Establishing quality specifications for product

Participating in maintaining and improving quality at work

Identifying hazards and critical control points in the

production of quality product Assisting in planning of quality assurance procedures

Reporting problems that affect quality

Implementing quality assurance procedures

UnderpinningSkills

Demonstrates skills in:

Monitoring quality of work

Establishing quality specifications for service

Participating in maintaining and improving quality at work

Identifying hazards and critical control points in theproduction of quality service

Assisting in planning of quality assurance procedures Reporting problems that affect quality

Implementing quality assurance procedures


The following resources must be provided:

Workplace or fully equipped environment with necessarytools and equipment as well as consumable materials

Methods ofAssessment


Interview/ Written Test


Context of

Assessment

Competence may be assessed in the work place or in a

simulated work place setting


37/51





Unit Title Utilize Specialized Communication Skills


Unit Descriptor This unit covers the knowledge, skills and attitudes required to

use specialized communication skills to meet specific needs ofinternal and external clients, conduct interviews, facilitate groupdiscussions, and contribute to the development ofcommunication strategies.


1. Meet commonand specificcommunication

needs of clientsand colleagues

1.1 Specific communication needs of clients and colleagues areidentified and met

1.2 Different approaches are used to meet communicationneeds of clients and colleagues

1.3 Conflict is addressed promptly and in a timely way and in amanner which does not compromise the standing of theorganization

2. Contribute tothedevelopment ofcommunicationstrategies

2.1 Strategiesfor internal and external dissemination ofinformation are developed, promoted, implemented andreviewed as required

2.2 Channels of communication are established and reviewedregularly

2.3 Coaching in effective communication is provided

2.4 Work related network and relationship are maintained asnecessary

2.5 Negotiation and conflict resolution strategies are used whererequired

2.6 Communication with clients and colleagues is appropriate toindividual needs and organizational objectives

3. Represent the

organization

3.1 When participating in internal or external forums,

presentation is relevant, appropriately researched andpresented in a manner to promote the organization

3.2 Presentation is clear and sequential and delivered within apredetermined time

3.3 Utilize appropriate media to enhance presentation

3.4 Differences in views are respected

3.5 Written communication is consistent with organizationalstandards

3.6 Inquiries are responded in a manner consistent with


38/51




organizational standard

4. Facilitate groupdiscussion

4.1 Mechanisms which enhance effective group interactionisdefined and implemented

4.2 Strategies which encourage all group members to

participate are used routinely4.3 Objectives and agenda for meetings and discussions are

routinely set and followed

4.4 Relevant information is provided to group to facilitateoutcomes

4.5 Evaluation of group communication strategies is undertakento promote participation of all parties

4.6 Specific communication needs of individuals are identifiedand addressed

5. Conductinterview

5.1 A range of appropriate communication strategies areemployed in interview situations

5.2 Records of interviews are made and maintained inaccordance with organizational procedures

5.3 Effective questioning, listening and nonverbalcommunication techniques are used to ensure that requiredmessage is communicated

Variable Range

Strategies Recognizing own limitations

Utilizing techniques and aids

Providing written drafts

Verbal and non verbal communication

Effective groupinteraction

Identifying and evaluating what is occurring within aninteraction in a non judgmental way

Using active listening

Making decision about appropriate words, behavior

Putting together response which is culturally appropriate

Expressing an individual perspective Expressing own philosophy, ideology and background and

exploring impact with relevance to communication

Types of Interview Related to staff issues

Routine

Confidential

Evidential

Non disclosure

Disclosure

Interview Establish rapport


39/51




situations obtain facts and information

Facilitate resolution of issues

Develop action plans

Diffuse potentially difficult situation

Evidence Guide


Assessment requires evidence that the candidate:

Demonstrated effective communication skills with clientsaccessing service and work colleagues

Adopted relevant communication techniques and strategiesto meet client particular needs and difficulties


Attitudes


Communication process

Dynamics of groups and different styles of group leadership Communication skills relevant to client groups

UnderpinningSkills


Full range of communication techniques including:

Full range of communication

Active listening

Feedback

Interpretation

Role boundaries setting

Negotiation

Establishing empathy Communication skills required to fulfill job roles as specified

by the organization


Access to relevant workplace or appropriately simulatedenvironment where assessment can take place


Competence may be accessed through:


Observation / Demonstration with Oral Questioning

Context forAssessment



40/51





Unit Title Develop Individuals and Teams

Unit Code TXT TTP4 12 03 11

Unit Descriptor This unit covers the skills, knowledge and attitudes required to

determine individual and team development needs and facilitatethe development of the workgroup.


1. Provide teamleadership

1.1 Learning and development needsare systematicallyidentified and implemented in line with organizationalrequirements

1.2 Learning plan to meet individual and group training anddevelopmental needs is collaboratively developed and

implemented1.3 Individuals are encouraged to self evaluate performance

and identify areas for improvement

1.4 Feedback on performanceof team members is collectedfrom relevant sources and compared with established teamlearning process

2. Fosterindividual andorganizationalgrowth

2.1 Learning and development program goals and objectivesare identified to match the specific knowledge and skillsrequirements of competence standards

2.2 Learning delivery methodsare appropriate to the learninggoals, the learning style of participants and availability ofequipment and resources

2.3 Workplace learning opportunities and coaching/ mentoringassistance are provided to facilitate individual and teamachievement of competencies

2.4 Resources and timelines required for learning activities areidentified and approved in accordance with organizationalrequirements

3. Monitor and

evaluateworkplacelearning

3.1 Feedback from individuals or teams is used to identify and

implement improvements in future learning arrangements3.2 Outcomes and performance of individuals/teams are

assessed and recorded to determine the effectiveness ofdevelopment programs and the extent of additional support

3.3 Modifications to learning plans are negotiated to improvethe efficiency and effectiveness of learning

3.4 Records and reports of competence are maintained withinorganizational requirement


41/51




4. Develop teamcommitmentandcooperation

4.1 Open communication processes to obtain and shareinformation is used by team

4.2 Decisions are reached by the team in accordance with itsagreed roles and responsibilities

4.3 Mutual concern and camaraderie are developed in the team5. Facilitate

accomplish-ment oforganizationalgoals

5.1 Team members actively participated in team activities andcommunication processes

5.2 Teams members developed individual and jointresponsibility for their actions

5.3 Collaborative efforts are sustained to attain organizationalgoals

Variable RangeLearning anddevelopmentneeds

Coaching, monitoring and/or supervision

Formal/informal learning program

Internal/external training provision

Work experience/exchange/opportunities

Personal study and Career planning/development

Performance evaluation

Workplace skills assessment

Recognition of prior learning

Organizational

requirements

Quality assurance and/or procedures manuals

Goals, objectives, plans, systems and processes Legal and organizational policy/guidelines and

requirements

Safety policies, procedures and programs

Confidentiality and security requirements

Business and performance plans

Ethical standards

Quality and continuous improvement processes andstandards

Feedback on

performance

Formal/informal performance evaluation

Obtaining feedback from supervisors and colleagues Obtaining feedback from clients

Personal and reflective behavior strategies

Routine and organizational methods for monitoring servicedelivery

Learning deliverymethods

On the job coaching or monitoring

Problem solving

Presentation/demonstration

Formal course participation

Work experience

Involvement in professional networks


42/51




Conference and seminar attendance

Evidence Guide


Assessment requires evidence that the candidate: Identified and implemented learning opportunities for others

Gave and received feedback constructively

Facilitated participation of individuals in the work of theteam

Negotiated learning plans to improve the effectiveness oflearning

Prepared learning plans to match skill needs

Accessed and designated learning opportunities

Underpinning

Knowledge andAttitude

Demonstrate knowledge and skills include:

Coaching and monitoring principles

Understanding how to work effectively with team memberswho have diverse work styles, aspirations, cultures andperspective

Understanding how to facilitate team development andimprovement

Understanding methods and techniques to obtain andinterpreting feedback

Understanding methods for identifying and prioritizing

personal development opportunities and options Knowledge of career paths and competence standards in

the industry

Underpinning Skills Demonstrate skills on:

Ability to read and understand a variety of texts, preparegeneral information and documents according to targetaudience; spell with accuracy; use grammar andpunctuation effective relationships and conflict management

Communication skills including receiving feedback andreporting, maintaining effective relationships and conflict

management Planning skills to organize required resources and

equipment to meet learning needs

Coaching and mentoring skills to provide support tocolleagues

Reporting skills to organize information; assess informationfor relevance and accuracy; identify and elaborate onlearning outcomes

Facilitation skills to conduct small group training sessions

Ability to relate to people from a range of social, cultural,


43/51




physical and mental backgrounds


Access to relevant workplace or appropriately simulatedenvironment where assessment can take place


Competence may be accessed through:

Interview / Written Test Observation / Demonstration with Oral Questioning




44/51





Unit Title Manage and Maintain Small/Medium Business Operations


Unit Descriptor This unit covers the operation of day-to-day business activities in

a micro or small business. The strategies involve developing,monitoring and managing work activities and financialinformation, developing effective work habits, and adjusting workschedules as needed.


1. Identify dailyworkrequirements

1.1 Work requirements for a given time period are identifiedtaking into consideration resourcesand constraints

1.2 Work activities are prioritized based on business needs,requirements and deadlines

1.3 If appropriate, work is allocated to relevant staff orcontractors to optimize efficiency

2. Monitor andmanage work

2.1 People, resources and/or equipment are coordinated toprovide optimum results

2.2 Staff, clients and/or contractors are communicated within aclear and regular manner, to monitor work in relation tobusiness goalsor timelines

2.3 Problem solving techniquesare applied to worksituations to overcome difficulties and achieve positiveoutcomes

3. Developeffective workhabits

3.1 Work and personal priorities are identified and a balance isachieved between competing priorities using appropriatetime management strategies

3.2 Input from internal and external sourcesis sought andused to develop and refine new ideas and approaches

3.3 Business or inquiries are responded to promptly and

effectively3.4 Information is presented in a format appropriate to the

industry and audience

4. Interpretfinancialinformation

4.1 Relevant documents and reports are identified

4.2 Documents and reports are read and understood and anyimplications discussed with appropriate persons

4.3 Data and numerical calculations are analyzed, checked,evaluated, organized and reconciled

4.4 Daily financial records and cash flow are maintained


45/51




correctly and in accordance with legal and accountingrequirements

4.5 Invoices and payments are prepared and distributed in atimely manner and in accordance with legal requirements

4.6 Outstanding accounts are collected or followed-up on5. Evaluate work

performance5.1 Opportunities for improvements are monitored according to

business demands

5.2 Work schedules are adjusted to incorporate necessarymodifications to existing work and routines or changingneeds and requirements

5.3 Proposed changes are clearly communicated and recordedto aid in future planning and evaluation

5.4 Relevant codes of practice are used to guide an ethical

approach to workplace practices and decisions

Variable Range

Resources mayinclude:

staff

money

time

equipment

space

Business goalsmay include:

sales targets budgetary targets

team and individual goals

production targets

reporting deadlines

Problem solvingtechniques mayinclude:

gaining additional research and information to make betterinformed decisions

looking for patterns

considering related problems or those from the past and how

they were handled eliminating possibilities

identifying and attempting sub-tasks

collaborating and asking for advice or help from additionalsources

Time management

strategies mayinclude:

prioritizing and anticipating

short term and long term planning and scheduling

creating a positive and organized work environment

clear timelines and goal setting that is regularly reviewed and


46/51




adjusted as necessary

breaking large tasks into smaller tasks

getting additional support if identified and necessary

Internal and

external sourcesmay include:

staff and colleagues

management, supervisors, advisors or head office

relevant professionals such as lawyers, accountants,management consultants

professional associations

Evidence Guide


A person must be able to demonstrate:

ability to identify daily work requirements and allocate workappropriately

ability to interpret financial documents in accordance withlegal requirements


Essential knowledge and attitudes include:

Federal and Local Government legislative requirementsaffecting business operations, especially in regard tooccupational health and safety (OH&S), equal employmentopportunity (EEO), industrial relations and anti-discrimination

Technical or specialist skills relevant to the businessoperation

Relevant industry code of practice Planning techniques to establish realistic timelines and

priorities

Identification of relevant performance measures

Quality assurance principles and methods

Relevant marketing, management, sales and financialconcepts

Methods for monitoring performance and implementingimprovements

Structured approaches to problem solving, idea managementand time management

UnderpinningSkills

Essential skills includes:

Literacy skills to interpret legal requirements, companypolicies and procedures and immediate, day-to-day demands

Communication skills including questioning, clarifying,reporting, and giving and receiving constructive feedback

Numeracy skills for performance information, setting targetsand interpreting financial documents and reports

Technical and analytical skills to interpret business


47/51




documents, reports and financial statements and projections

Ability to relate to people from a range of social, cultural andethnic backgrounds and physical and mental abilities

Problem solving skills to develop contingency plans

Using computers and software packages to record andmanage data and to produce reports

Evaluation skills for assessing work and outcomes

Observation skills for identifying appropriate people,resources and to monitor work


The following resources should be provided:

Access to relevant workplace documentation, financialrecords, and equipment



Interview / Written Test Observation/Demonstration with Oral questioning

Context forAssessment

Competence may be assessed in the workplace or in asimulated work environment


48/51





Unit Title Migrate to New Technology

Unit Code TXT TTPA 14 0511

Unit Descriptor This unit defines the competence required to apply skills andknowledge in using new or upgraded technology. The rationalebehind this unit emphasizes the importance of constantlyreviewing work processes, skills and techniques in order toensure that the quality of the entire business process ismaintained at the highest level possible through the appropriateapplication of new technology. To this end, the person istypically engaged in on-going review and research in order todiscover and apply new technology or techniques to improveaspects of the organizations activities.


1. Apply existingknowledge andtechniques totechnology andtransfer

1.1 Situations are identified where existing knowledge can beused as the basis for developing new skills.

1.2 New or upgraded technology skillsareacquired and usedto enhance learning.

1.3 New or upgraded equipment areidentified, classified andusedwhere appropriate, for the benefit of the organization

Date post:	07-Apr-2018
Category:	Documents
Upload:	golo2011
View:	223 times
Download:	0 times