Contact Centers (CC)
Consumer Products/Packaged Goods
• Clarke American
• Newell Rubbermaid
Financial Services/Banking
• Bank of America
• Charles Schwab & Company
• Citigroup
• Federal Reserve Bank of Minneapolis
• John Deere
• Mellon Financial
• Morgan Stanley
• NetBank
• Sterling Bank
• TIAA-CREF
• Union National Bank
• Washington Mutual
• Wells Fargo
Industrial Products
• John Deere
Insurance
• American International Group
• Blue Cross Blue Shield
• MetLife
• The Hartford
Services
• AAA
• Accor
Telecom
• Orange
Utility
• American Electric Power
• Austin Energy
• Citizens Gas
• CPS Energy
• Direct Energy
• Louisville Water Company
• Manila Electric Company
Financial Management (FM)
Aerospace
• Advanced Coating Technologies
• Airbus
• Alliant Techsystems
• BE Aerospace
• Bombardier
• Cobham
• Dassault Aviation
• European Aeronautic Defence and Space Company
• Finmeccanica
• Fuji
• General Dynamics
• General Electric
• IHI Corporation
• Kawasaki
• Korean Airlines
• Lockheed Martin
• NASA
• Thales
• The Boeing Company
• United Launch Alliance
• Xi'an Aircraft Industry Group
Agriculture
• Cargill
• E. Ritter & Company
Automotive
• ATC Logistics & Electronics
• Audi
• Beijing Benz Automotive
• Beiqi Foton Motor Company
• BMW
• Bosch Engineering Solutions
• Brembo
• Caterpillar
• China FAW Group
• China International Marine Containers
• Chrysler
• Commercial Vehicle Group
• Daihatsu Motor
• Daimler
• Delphi
• DENSO Corporation
• Denway Motors
• DGP Hinoday Industries
• Eaton
• FAW Jiefang Automotive
• Fiat
• Ford Motor Company
• General Motors
• Georg Fischer
• Great Wall Motor
• Honda Motor
• Hunan Changfeng Automobile Manufacturing
• Hyundai Motor Company
• International Truck and Engine
• Iveco
• Johnson Controls
• Kanto Auto Works
• Kia Motors
• Lear Corporation
• Mack Trucks
• Magna
• Mazda Motor Corporation
• Navistar International
• Nissan
• Opel
• Paccar
• Porsche Automobil
• Proeza
• Proton Holdings
• PSA Peugeot Citroën
• PT Astra International
• Rane Engine Valves
• Renault
• Robert Bosch
• SAIC Motor
• SG&G
• Sinotruk Group Jinan Commercial Vehicle
• Ssangyong Motor Company
• Suzuki Motor
• Tenedora Nemark
• ThyssenKrupp
• Toyota
• TRW Automotive
• UMW
• VISTEON
• Volkswagen
• Volvo
Consumer Products/Packaged Goods
• Adidas
• Advance Food Company
• Altria
• AmBev
• Associated British Foods
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Avnet
• Avon Products
• Beijing Enterprises
• Bolthouse Farms
• Brasil Foods
• Brightpoint
• British American Tobacco Australia Services
• Cadbury
• Cargill
• Carlsberg
• CocaCola
• CocaCola Hellenic Bottling
• Colgate Palmolive
• Cooper Industries
• CQC
• Dai Nippon Printing
• Dole Food Company
• Dr Pepper Snapple Group
• Eaton
• Electrolux
• Emerson Electric
• Estee Lauder
• Foremost Farms USA Cooperative
• Fuji
• G&J Greenall
• Garlock Sealing Technologies
• Golden Agri
• Groupe Danone
• Grupo Bimbo
• Grupo Modelo
• Guangdong Midea Electric Applicances
• Hallmark - Crown Financial Service
• Heineken
• Heinz
• Hindustan Unilever
• Imperial Tobacco Group
• ITC
• Japan Tobacco
• Johnson Outdoors
• Kellogg Company
• Khenkel
• Kraft Foods
• Kuala Lumpur Kepong
• LifeWay Christian Resources
• Liggett Vector Brands
• Little Lady Foods
• L'Oréal
• Louis Vuitton North America
• Mars
• Masco
• Mattel
• MillerCoors
• Mirza International
• Nike
• Nintendo
• Nutriscience Technology
• Officeworks Superstores
• Olam International
• Pacifics Seafood Group
• Palermo Villa
• Pepsico
• Pernod Ricard
• Philip Morris
• Primo Schincariol Indústria de Cervejas e Refrigerantes
• Procter & Gamble
• PT Hanjaya Mandala Sampoerna Tbk.
• Ring Companies
• Saralee
• Seiko Instruments
• Senco Products
• SOLAE
• Souza Cruz
• SRAM
• Stanley Black & Decker
• Staples
• Sun-Rype Products
• Superb
• SYSCO
• T.A. Field
• Thai Beverage Public Company
• Thai Union Frozen Products
• The Schwan Food Company
• Tommy Hilfiger Group
• Toys R Us
• True Temper Sports
• Tyson Foods
• Unilever
• VERTIS
• W.D. & H.O. Wills Holdings
• W.L. Gore & Associates
• Whirlpool
• Wilmar International
• Wise Foods
• XanGo
• Zhejiang Tobacco
Distribution/Transportation
• Air Canada
• Air China
• Air France - KLM
• Alitalia
• ALTERGAZ
• American Airlines
• AMR
• Atlas Energy
• BNSF Railway
• British Airways
• CESC
• China Resources Gas Group
• CLP Power Honk Kong
• Continental Airlines
• Delta Air Lines
• Deutsche Lufthansa
• Deutsche Post DHL
• E.ON
• Eagle Transport
• EasyJet
• El Paso Corporation
• Emirates
• ENG
• ExpressJet Airlines
• FedEx
• Ferrovie Nord
• Gas Natural SDG
• Gasunie
• Gasverbund Mittelland
• General Dynamics
• GRDF
• Hainan Airlines
• Hitachi
• Japan Airlines
• Kinder Morgan
• Lee County Port Authority
• NMK Management Services
• O. N. Sunde
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• ONEOK
• Pacific Gas and Electric Company
• Plains All American Pipeline
• Port Of Singapore Authority
• Repsol
• Santa Catalina Island Company
• Satellite Logistics Group
• Shanghai Natural Gas Pipeline Network
• Singapore Airlines
• Southwest Airlines
• Southwestern Energy Pipeline
• Spectra Energy
• Texas Air Composites
• Texon
• TNT Express
• TNT Post
• Toho Gas
• UIS Airways Group
• United Continental Holdings
• US Airways
• Virgin Atlantic Airways
• Vopak
• Wilh. Wilhelmsen Holding
• Williams Companies
Electronics
• Acer
• Advanced Semiconductor Engineering
• Alcatel Lucent
• Andrew Corporation
• Anritsu
• Apple
• Avago Technologies
• Avocent
• Beckman Coulter
• Bosch Solar Energy
• Broadcom
• Cisco Systems
• Compal Electronics
• Danaher
• Dell
• Detector Electronics
• Elekta
• Elektrobit
• Emerson Electric
• Ericsson
• Flextronics International
• Foxconn Technology
• Freescale Semiconductor
• General Dynamics
• Graybar
• Hewlett-Packard
• Huawei Technologies
• Hynix
• Infineon Technologies
• Ingersoll Rand
• InnerWireless
• Intel
• International Resistive Company Of Texas
• Invensys
• ITT Industries
• Jabil Circuit
• JEOL
• Kimball Electronics Group
• L3 Communications
• Lenvo Group
• LG Electronics
• Logitech
• Micron Technology
• Mitsubishi
• Motorola Solutions
• National Semiconductor Corporation
• NEC
• Network Appliance
• NMS Communications
• Nokia
• Nvidia
• ON Semiconductor
• Panasonic
• Philips
• Pioneer Electronics
• Quanta Computer
• Raytheon
• Research In Motion
• Robert Bosch
• Samsung
• Schneider Electric
• Skyworks Solutions
• Sony
• STMicroelectronics
• Sun Microsystems
• Taiwan Semiconductor Manufacturing Company
• TE Connectivity
• Teradyne
• Texas Instruments
• The Berquist Company
• Timex
• TomTom
• TPV Technology
• Tyco Electronics
• ViaSat
• Xerox
Financial Services/Banking
• Affiliates Management Company
• Agricultural Bank of China
• Alliance & Leicester
• Allied Irish Banks
• Allstate Insurance Company
• Ally Financial
• American Express
• AmInvestment Bank
• Apex Equity Holdings
• ASC Holding
• Asian Development Bank
• Banco Bilbao Vizcaya Argentaria
• Banco Bradesco
• Banco de Chile
• Banco de la Nación Argentina
• Banco do Brasil
• Banco Santander
• Bancolombia
• BancorpSouth
• Bank of America
• Bank of China
• Bank of East Asia
• Bank of Montreal
• Bank Of Scotland
• Bank of Tokyo-Mitsubishi UFJ
• Barclays Bank
• BB&T
• BNP Paribas
• CaixaBank
• California Bank & Trust
• Canara Bank
• Capital
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Capital City Bank Group
• Capital Expertise
• Capital One
• Caribbean Development Bank
• Cathay Financial Holding
• Cement Exports
• Central Bank Of The Republic Of China
• Chiba Bank
• Chicago Federal Home Loan Bank
• China Construction Bank
• Citigroup
• Clydesdale
• Comerica
• Commerce Bancshares
• Commercial Federal
• Commonwealth Bank of Australia
• Co-Operative Group
• Corporate Renaissance Group
• Credit Suisse
• Daegu Bank
• Daito Building Management
• Deutsche Bundesbank
• Deutsche Post
• Diners Club of North America
• Eaton Vance
• Export Development Canada
• Federal Reserve Bank of Boston
• Federal Reserve Bank of Richmond
• Fortis Banque
• General Growth Properties
• Goldman Sachs
• Grant Thornton
• Grupo Financiero BBVA Bancomer
• HDFC Bank
• Hilton
• Hiroshima Bank
• Home Services of America
• HSBC
• HSBC Administradora De Inversiones
• Hua Xia Bank
• Icahn Enterprises
• ICICI Bank
• Industrial and Commercial Bank of China
• Industrial Bank of Korea
• ING Bank
• Inter-American Development Bank
• International Personal Finance
• Japan Post Bank
• Jones Lang LaSalle
• JP Morgan Chase
• Kanagawa-Prefectural Credit Federation Of Agricultural Cooperatives
• Kanto Tsukuba Bank
• KB Financial Group
• Kroger
• Kuyng Nam Bank
• Lazard
• Lloyds Banking Group
• Longfor Properties
• Malayan Banking
• Maybank Singapore
• Merrill Lynch
• MetLife
• MIAG
• Mitsubishi
• Mitsui Fudosan
• Mizuho Financial Group
• N M Rothschild & Sons
• National Bank of Greece
• National City
• Nationwide Building Society
• Natixis
• Nelnet
• Nomura Holdings
• OMJ Ireland
• Oversea-Chinese Banking
• Premier
• Prudential
• Rabobank
• RBC Bank
• Resona Holdings
• Robeco
• Roospark
• Royal Bank of Canada
• Shinsei Bank
• Simon Property Group
• Society Generale
• Sonnhalde Immobilien
• State Bank of India
• Sumimoto
• Sumitomo Mitsui Financial Group
• SunTrust Banks
• Swedbank
• Swire Pacific
• Tesco
• The PNC Financial Services Group
• The Royal Bank Of Scotland
• The Siam Commercial Bank
• The Vanguard Group
• The World Bank Group
• The Yamagata Bank
• U.S. Bancorp
• U.S. Bank National Association
• Ulster Bank
• UniCredit
• Vitol
• Vornado Realty Trust
• WebFinancial
• Webster Financial Corporation
• Wells Fargo
• Westpac Banking
• Woori Bank
Government/Military
• Arcadia Housing
• Armada Española
• Armada Nacional
• Armed Forces of the Netherlands
• Asfinag Service
• Ashbourne Homes
• Asian Development Bank
• AusCheck
• Australia Department Of Agriculture, Fisheries, and Forestry
• Australian Taxation Office
• AWE
• Banco De Prevision Social
• Birmingham City Council
• Brisbane City Council
• British Columbia Securities Commission
• British Home Office
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Broward County Florida
• Bundeswehr
• CEA
• Centrelink
• City of Calgary
• City of Dallas
• City of Edmonton
• City Of Hamilton
• City of Montreal
• City of Winnipeg
• Corporation of the City of Toronto
• Corrections Corporation of America
• Crown Prosecution Service
• Cuerpo Nacional de Policía
• Defra
• Department for Transport
• Department Of Education And Early Childhood Development
• Department of Energy and Climate Change
• Department of Health
• Department Of Premier And Cabinet
• DFAS
• Direction des Constructions Navales Services
• Employees Provident Fund
• Esvagt
• FDIC
• Federal Aviation Administration
• Federal Deposit Insurance Corporation
• Federal Employment Agency
• Federal Home Loan Bank of New York
• Federal Home Loan Mortgage Corporation
• Federal Ministry of Education and Research
• Federal Reserve Bank of Chicago
• Florida Department of Revenue
• Forsvaret
• Fuerza Aerea COna
• Gauteng Shared Services Centre
• Gobierno del Estado de Campeche
• Gobierno del Estado de Chiapas
• Gobierno del Estado de Sinaloa
• Gobierno del Estado Libre y Soberano de Quintana Roo
• Gobierno Federal de Los Estados Unidos Mexicanos
• Helse Sør-øst Rhf
• Highways Agency
• Hong Kong Monetary Authority
• Instituto Federal Electoral
• Inter-American Development Bank
• Internal Revenue Service
• Job Centre Plus
• JPJ - Road Transport Department
• K Water
• Kansas Department of Transportation
• Kanton Thurgau
• Korps Landelijke Politiediensten
• KR&C
• Labrador-Grenfell Regional Health Authority
• Legal Services
• London Borough Of Southwark
• Marine Nationale, the French Navy
• Maryland Department of Transportation
• Metropolitan Police Service
• Ministerio de Hacienda y Credito
• Municipio de Medellin
• N.V. Bank Nederlandse Gemeenten
• Narodowy Fundusz Zdrowia
• National Development Fund
• National Gendarmerie
• National Health Service
• National Labor Relations Board
• National Rural Utilities Cooperative Finance Corporation
• Ningbo Port Group
• Northern Lighthouse Board
• Nuclear Decommissioning Authority
• Oberzolldirektion
• Office of the Comptroller of the Currency
• Office of Waterworks Seoul Metropolitan Government
• Oklahoma Department of Human Services
• Ontario Management Board Secretariat
• Pension Benefit Guaranty
• People's Liberation Army
• PLUS Expressways Berhad
• Province of Ontario, Canada
• Public Utilities Board Singapore
• Rio Grande Do Sul Governo Do Estado
• San Antonio Housing Authority
• Sarasota County Government
• Saskatchewan Government
• Sheffield City Council
• Singapore Technologies Engineering
• Social Security Administration
• Stadt Zurich
• State of Oregon
• State Of Victoria Department Of Justice
• Svensk Exportkredit
• SWM Infrastruktur Region
• Taiwan Railway Administration
• The GEO Group
• The Port Authority of New York and New Jersey
• Therapeutic Goods Administration
• TW Railway Administration
• U.S. Securities and Exchange Commission
• United States Air Force
• US Department of Agriculture
• US Department of Defense
• US Department of Homeland Security
• US Department of Justice
• US Department of State
• US Department of the Air Force
• US Department of the State
• US Department of the Treasury
• US Department of Transportation
• US Department of Veterans Affairs
• Virginia Housing Development Authority
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Xi'an Railway Bureau
Industrial Products
• ABB
• ACC Limited
• Alstom
• Anritsu
• AstenJohnson
• Asyst Technologies
• Atlas Copco
• Barnes Group
• Bauer Manufacturing
• Behringer Group
• Bemis
• Berry Plastics Group
• Bharat
• Bhilai Jaypee Cement Limited
• BHP Billiton
• Bridgestone
• BT Forklift France
• Carlisle Companies
• Caterpillar
• Ceat India
• CEMEX
• Central States Manufacturing
• CGC
• Channell Commercial
• Chicago Rivet
• Clariant
• Coats Thread
• Colgate Palmolive
• Comercial Metals Corporation
• Cooper Industries
• Crown Holdings
• Cymao Holdings
• Delmas
• Eaton
• Emerson Electric
• Encore Wire
• Fluid Management
• FMC Technologies
• Foamex International
• Gambro Asia Pacific
• General Dynamics
• General Electric
• Georgia Pacific
• Gerber Scientific
• Goodyear Tire & Rubber
• Harley-Davidson
• Hindalco Industries
• Hydro Aluminium
• Ilim Group
• Illinois Tool Works
• Indala
• Intermatic
• Intralox
• IUSA
• John Deere
• Juno Lighting
• Kimberly-Clark
• KMEW
• Kohler Company
• Komatsu
• Kubota Tractor Corporation
• L.B. Foster Company
• Lamosa
• Larsen and Toubro
• Lehigh Hanson
• Lincoln Electric
• Lion Industries Corporation Berhad
• Madison-Kipp
• Mid-Continent Instruments
• Mitsubishi
• Mobility Works
• Moen
• Monitor
• Mueller
• Newell Rubbermaid
• NGK Insulators
• Nissan
• Novellus
• Ohio Gratings
• OI Europe Sarl
• OSRAM
• Parker Hannifin
• Plymouth Tube Company
• Precise Technology
• Rapiscan Laboratories
• Rayonier SE Wood Products
• REHAU
• RHI
• Robbins Manufacturing
• SCA Tissue
• Schaeffler
• SIG Combibloc Russia
• Sumitomo Corporation
• Talaris
• Tarkett
• Teksid do Brasil
• Thomas Steel Strip
• Tianjin Tiantie Metallurgy
• Timken Aerospace & Super Precision
• Ultratech Cement
• US Axle
• Voestalpine
• Watson-Marlow
• Wausaw Paper
• West Pharmaceutical Services Cornwall
• Weyerhaeuser
• WNA American Plastic Industries
• Xiamen Yikongjian Advertising
• Yaksawa Electric
Insurance
• Access Insurance Holdings
• ACE
• Aegon
• Aetna
• Aioi Nissay Dowa Insurance
• Allianz
• Allstate Insurance Company
• American Agricultural Insurance Company
• American International Group
• AMIL
• Assicurazioni Generali
• Assurant
• Aviva
• AXA
• Banco del Ahorro Nacional y Servicios Financieros
• Berkshire Hathaway
• Blue Cross Blue Shield
• BMO Compagnie D' Assurance-Vie
• Caifor
• California Casualty Management
• Cardif Assurance VIE
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Cathay Life Insurance
• China Life Insurance
• China Pacific Insurance
• China Property & Casualty Reinsurance
• Chubb
• CNP Assurances
• Conseco Services
• Coventry Health Care
• Dai-ichi Mutual Life Insurance Company
• Delta Dental of Illinois
• Dongbu Insurance Company
• Electric Insurance Company
• ERGO
• Evanston Insurance
• Fidelity National Financial
• Fubon Life Insurance
• Genworth Financial
• Green Non-Life Insurance
• Group Health Cooperative
• Guy Carpenter
• HDFC ERGO General Insurance
• Health Care Service Corporation
• Health Net
• Highmark
• HSB Engineering Insurance
• Humana
• ING Bank
• Irish Life Corporate Business
• Kumamoto Dairy Co-Operative Association
• Liberty Mutual
• Life Insurance Corporation Of India
• Lincoln National Corporation
• Lincoln National Life Insurance
• Lloyd & Partners
• Lloyds Banking Group
• Loews
• Manulife Financial
• Marsh Supermarkets
• Massachusetts Mutual Life Insurance Company
• Medial Saúde
• Medica
• Meiji Yasuda Life Insurance
• MetLife
• MiniCo
• Mutual of Omaha
• Nacional Provincial
• Nationwide
• Nationwide Mutual insurance Company
• New China Life Insurance
• New York Life Insurance
• Nippon
• OSDE - Organizacion De Servicios Directos Empresarios
• Physicians Plus Insurance
• PICC Property and Casualty
• Ping An Insurance Company
• Preferred Professional Insurance Company
• Prudential
• QBE Management Services
• Reassurance
• Reinsurance Group of America
• Royal & Sun Alliance Seguros
• RSA Insurance
• Safcor Freight
• SCOR
• Seguros Azteca
• Shin Kong Life Insurance
• Shinhan Financial Group
• Sitrof Australia
• Sompo Japan Insurance
• State Farm Insurance
• Swiss Medical
• Swiss Reinsurance Company
• Swisscom
• T&D Holdings
• Taikang Life Insurance
• Taiyo Life Insurance Company
• TD Life Insurance Company
• The Canada Life Assurance Company
• The Dai-Ichi Frontier Life
• The Fuji Fire and Marine Insurance
• The Mack Group
• Tokio Marine Management
• United Health Group
• United Healthcare
• Unum Group
• USAA
• USI
• WellPoint
• Wells Fargo
• West Virginia Employers Mutual
• Western & Southern Financial Group
• Zurich Financial Services
Media and Entertainment
• Accord Holdings
• Advance Publications
• Alvafig
• AMC Entertainment
• Asahi Shimbun Company
• Astral Media Radio
• Bertelsmann
• Bonnier
• British Broadcasting Corporation
• British Sky Broadcasting Group
• Cablevision
• CBS
• CC Media Holdings
• Channel Seven Adelaide
• Clear Channel Communications
• Comcast
• Cox Communications
• DIRECTV
• Dish Network
• Emmis Communications
• Fox
• Fuji
• General Television
• Granada International
• Grupo Televisa
• HT Media
• Jeppesen
• Lerner Universal
• Liberty Capital Group
• NBC
• News Corporation
• Nippon Hoso Kyokai
• NPR
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• RCS Media Group
• Reed Elsevier
• SIRIUS XM Radio
• The Hearst Corporation
• The Walt Disney Company
• Time Warner
• Viacom
• Warner Bros. Entertainment
• Yell Group
Non-Profit
• AARP
• American Cancer Society
• Boy Scouts of America
• Newark YMCA
• Sykehuspartner
• World Health Organization
Other
• Alcoa
• Coal India
• DeBeers
• Itochu Corporation
• Newmont Mining
• Noble Group
• Potash
• Richard Childress Racing
• The Mosaic Company
• Vale
Petroleum/Chemical
• 3M
• 3S Solvay
• Abu Dhabi National Energy Company
• Aera Energy
• Air Liquide
• Air Products and Chemicals
• Alfa
• Alon USA Energy
• Alyeska Pipeline Service Company
• Apache
• Arkema
• Ashland
• AVC Holdings
• Baker Hughes
• Balayan Distillery
• BG Group
• BHP Billiton
• Bongaigaon Refinery
• Bonheur
• BP
• Braskem
• Buckman Laboratories
• Cabot
• Cairn India
• Caltex
• Capro
• Centrica
• CF Industries Holdings
• Chalmette Refining
• Champion Technologies
• Chesapeake Energy
• Chevron
• Chevron Phillips
• China Aviation Oil Singapore Corporation
• China Petroleum & Chemical
• Citgo Petroleum
• Clariant
• ConocoPhillips
• Coregas
• Cosmo Oil
• CVR Energy
• Dow Chemical
• DSM Engineering Plastics India
• Duke Energy
• Eastman Kodak
• Equistar
• Ergon
• Esso Italiana
• Evonik Industries
• ExxonMobil
• Fertilizantes Heringer
• First Chemical
• Formosa Petrochemical
• Galaxy Surfactants
• Galp Energia
• Halliburton Company
• Hess Corporation
• Holly Corporation
• Hovensa
• Illinois River Energy
• Indian Oil Corporation
• Kuwait Petroleum
• Linde Group
• Lubrizol
• Lyondell Basell
• Malaysia Petronas
• Marathon Oil Company
• MarkWest Hydrocarbon
• Mitsubishi
• Mitsui & Co.
• Murphy Oil
• National Grid
• Neste Oil
• Nippon Oil & Energy
• Noble Energy
• NOVA Chemicals
• Occidental Petroleum
• OMV Aktiengesellschaft
• OMV Petrom
• Pemex
• Pertamina
• Petrobakken Energy
• Petro-Canada
• PetroChina
• Petróleo Brasileiro
• Petróleos de Venezuela
• Petróleos Mexicanos
• Petroliam Nasional
• Petroplus Holdings
• PKN Orlen
• Plains Exploration & Production
• Praxair
• Preem Petroleum
• Queiroz Galvao Oleo e Gas
• Redliance Industries
• Repsol
• Rimfire Minerals
• Rohm & Haas
• Royal Dutch Shell
• Sakata Inx India
• Sartomer
• Sasol
• Saudi Arabian Oil
• Schlumberger
• Sime Darby
• Sinclair Oil
• Singapore Petroleum Company
• Sinochem
• Sinopec Shanghai Petrochemical
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• SK Energy
• Statoil
• Suncor Energy
• Targa Resources
• Tetra Technologies
• Total Raffinage Marketing
• Vale
• Valero Energy
• Western Refining
• Williams Companies
• Woodside Petroleum
• XTO Energy
Pharmaceutical
• 3M
• Abbott
• Alcon
• Alkermes
• Allergan
• Amgen
• Astellas Pharma
• Astra Zeneca
• B. Braun Melsungen
• Bard
• Baxter
• Bayer
• Becton Dickinson
• Biogen Idec
• Boehringer Ingelheim
• Boston Scientific
• Bristol-Myers Squibb
• Canon
• Capsugel Healthcare
• Cardinal Health
• Catalent Pharma Solutions
• China National Pharmaceutical Group
• Chiron
• Covance
• Covidien
• CSL Behring
• Cubist Pharmaceuticals
• Daiichi Sankyo Company
• Dainippon Sumimoto Pharma
• Dechra Pharmaceuticals
• Dow Pharmaceutical Sciences
• Dr. Reddy's Laboratories
• EisaiCo.
• Elephant Dental
• Eli Lilly and Company
• EMS
• Getinge
• GlaxoSmithKline
• Hanger
• Johnson & Johnson
• Karl Otto Braun
• KT&G
• Lonza Biologics
• Luxottica
• MediKomp
• Medtronic
• Merck & Co.
• Merial
• Nagase & Co.
• Novartis
• Novo Nordisk
• OSI Pharmaceuticals
• Otsuka Pharmaceutical
• Pfizer
• Pharmavite
• PRIM
• Procter & Gamble
• Productos Medix
• Qiagen
• Roche
• Sanofi
• Shanghai Pharmaceutical
• Shenzen Huamingtai Experimental Equipment
• Sirona Dental Systems
• Smiths Group
• Solvay
• Stryker
• Sun Pharmaceuticals
• Takeda Pharmaceutical
• Talecris Biotherapeutics
• Terumo
• Teva Neuroscience
• Thermo Electron
• Toray Industries
• United Laboratories
• ZARS Pharma
Rental
• Cresa Partners
• Culligan Water
• Leaseplan
• NES Rentals
• Pitney Bowes
• Ryder
Research Organization
• Arianespace
• NASA
• United Space Alliance
Retail and Wholesale
• 7-Eleven
• AEON
• AFH Stores
• Air Liquide
• Alliance Boots
• Amazon
• American Drug Stores
• American Stores Company
• Argos
• Arla Foods
• ASDA Stores
• Auto Electric Service
• AutomationDirect.com
• AutoNation
• Axfood
• B&Q
• Best Buy
• BJ's Wholesale Club
• Blevins
• Borders Group
• Bozzuto's
• Brighton Collectibles
• Bunnings Group
• Burberry Italy Retail
• Cardinal Health
• Carrefour
• Casino Guichard-Perrachon
• Cencosud
• Chalhoub Group
• Charming Shoppes
• China FAW Group
• Close To My Heart
• Comercial Metals Corporation
• Computacenter
• Convenience Retail
• Co-Operative Group
• Coppel
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Costco
• CVS Caremark
• Dah Chong Hong Holdings
• Darty
• Dashang Group
• Delhaize America
• Designtex
• Diamond Hill Plywood
• Dicipa
• Digital China Holdings
• Direct Fulfilment
• Drasuvious
• Edeka Zentrale
• EDION
• Emerson Electric
• Esprit Holdings
• Estee Lauder
• Fakta
• Fast Retailing
• Finning International
• Frandeli Group
• Gainholder Comercial
• Gap
• Genuine Parts
• George Weston Limited
• Giorgio Kauten Group
• Given Imaging
• Globex Utilidades
• Gordon Food Service, Marketplace Division
• Groupe Auchan
• Grupo Famsa
• GSI Commerce
• Gucci Group
• H&M Hennes & Mauritz
• Havertys Furniture Company
• HD Supply
• Healol Pharmaceuticals
• Helicopter Support
• Henry Schein
• Home Depot
• Hyper Panda
• IKEA
• INC
• Ingram Micro
• iZone Group
• Jardine Matheson Holdings
• JCPenney
• John Lewis Partnership
• Johnson Outdoors
• Johnstone Supply
• JYSK
• Kato Sangyo
• Kennametal Distribution
• Kesko
• Kmart Australia
• Kohl's
• Kokubu
• L.L.Bean
• Lianhua Supermarket Holdings
• Lifestyle International
• Liuzhou Yilushun Car Rental
• Loblaw Companies Limited
• Lojas Americanas
• Lojas Renner
• Lotte Shopping
• M&S Group
• Macro Plastics
• Macy's
• Mainline Supply Company
• McDonald's
• McKesson Corporation
• McLane Company
• Meiji
• Menard
• Mercadona
• METRO
• METRO Cash & Carry Deutschland
• MIRAPRO
• Mondelo Export
• Monsoon Accessorize
• N. B. Handy Company
• Netto Marknad Sverige
• New Albertson's
• NEXT
• Noble Resources
• Nordstrom
• Northern Industrial Sales
• Oneida
• Organización Soriana
• Owens & Minor
• P.F. Chang's China Bistro
• P.M.I. Comercio Internacional
• Palmer & Harvey McLane
• Pan Sarawak Company
• PartyLite
• PC Mall
• Petrobras
• Petronas Dagangan
• Premier
• President Chain Store
• Radio Shack
• Rallye
• Reebok
• REWE Group
• Rite Aid
• Royal Ahold
• Safeway
• Sainsbury's Supermarkets
• Seagate Singapore International Headquarters
• Sears
• Selco Custom Time Corporation
• Sendas Distribuidora
• Seven & I Holdings
• Shaya Magazacilik
• Shinsegae Co
• SHOPKO
• Smithsonian Enterprises
• Sogo & Seibu
• Speedway SuperAmerica
• Steel & Pipe Supply Company
• Sumicom Telemarketing
• Suntory Foods
• Swavelle/Mill Creek Fabrics
• SYNNEX
• Target
• Tech Data Corporation
• Tesco
• Texon
• The Cato Corporation
• The Seiyu
• Tokyu
• Toshiba
• Tyremaster
• UAP
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Uni-President Enterprises
• UNY
• Varian's
• W.W. Grainger
• WAJAX
• Wal-Mart
• Wesfarmers
• Whole Foods Market
• Wm Morrison Supermarkets
• Woolworths
• Worthington Industries
• Yamada Denki
• Yamaha
Services
• ABB
• Abengoa
• Acxiom
• Adelaide Clinic Holdings
• Adventist Health System
• AEON
• AGL Torrens Island Holdings
• ALH Group
• ALK Abello
• AlpTransit Gotthard
• Alstom
• Amssi
• Amtran Logistics
• Anschutz
• Arcos Dorados Holdings
• Ardent Health Services
• Atento Brasil
• Augustinus Fonden
• Bacon's Information
• Bailian Group
• Baptist Health System
• Barclays Technology Centre
• Baylor College of Medicine
• BearingPoint
• Bechtel National
• Berkshire Hathaway
• Booz Allen Hamilton
• Braskem
• Brookfield Asset Management
• Burswood Resort
• Caesars Entertainment Corporation
• Carleton University
• Carlson Holdings
• Cendant
• China Construction Fifth Engineering Division Corp
• Contax
• Crown
• CSC
• DaVita
• Dell
• Deloitte
• Dignity Health Payroll
• E.Colesgroup
• Eastman Kodak
• Epiderma
• Farmacias Ahumada
• Financiero Scotiabank Inverlat
• Fiserv
• FMG Pilbara
• Galaxy Entertainment Group
• General Dynamics
• General Electric
• Genting
• Genting Malaysia
• Gilbane Building
• Grant Thornton
• Grupo Bal
• Grupo Posadas
• GS Engineering & Construction
• HCA
• HCR ManorCare
• HealthCare Partners
• Hewlett-Packard
• Hilton
• Host Hotels & Resorts
• Huawei Investment Holding
• Icahn Enterprises
• Iceland America Energy
• Illinois CancerCare
• Independent Practitioner Network
• Index Holdings
• Infosys
• INSPIRIS
• Instituto Mexicano del Seguro Social
• InterContinental Hotels Group
• International Truck and Engine
• ISIS
• Ito-Yokado
• IUSA
• JAT Software
• Jenks Public Schools
• JGC
• Kaiser Permanente
• Kellogg Brown & Root
• Keppel
• Khazanah Nasional Berhad
• Kindred Healthcare
• KPMG
• Las Vegas Sands
• Lockheed Martin
• Marriott
• McKesson Corporation
• Merck & Co.
• MGM Resorts International
• MGW Hotels
• Millennium & Copthorne Hotels
• MIT
• Mott MacDonald Group
• MSS Technologies
• NANA Development Corporation
• National Hospital Organization
• NEISD
• Neoris
• NH Hoteles
• NHN Corporation
• NorthgateArinso
• Onex
• Oracle
• Paychex
• Petrofac Limited
• Pitney Bowes
• Porter Hills Retirement Communities & Services
• POSCO Engineering & Constructio
• PricewaterhouseCoopers
• PRTM Management Consultants
• Randstad
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Raytheon
• Rezidor Hotel
• Royal Bank of Canada
• SAIC
• Salesforce.com
• SAS
• ServiceMaster
• Sheraton Hotels & Resorts
• Signature
• Sinopec Engineering
• Slalom Consulting
• SolarCAP
• Starwood Hotels & Resorts
• STERIS
• Sterling Commerce
• Stv Incorporated
• Sun International
• Sutherland Global
• Taihei Kogyo
• Taikisha
• Taverner Hotel
• TECHNIP FRANCE
• Tetra Technologies
• The Boeing Company
• The First Construction Engineering
• The Joint Commission
• Thomson Reuters
• ThyssenKrupp
• Tianjin Metallurgy
• Trump Entertainment Resorts
• U. T. M. D. Anderson Cancer Center
• University of Cambridge
• University Of North Texas System Business Service Center
• University of Oxford
• University of Queensland
• University of Wollongong
• UpMyStreet.com
• UT-Battelle
• Victoria University
• West Monroe Partners
• Wilson Learning
• WS Atkins
• Wyndham Worldwide
• Wynn Resorts
Telecom
• Alternative Networks
• Asia Pacific Telecom
• AT&T
• Atlantic Tele-Network
• BCE
• Belgacom
• Bell Aliant
• Bharti Airtel
• Brasil Telecom
• British Sky Broadcasting Group
• Cable & Wireless Worldwide
• Cablevision
• Carso Global Telecom
• Cbeyond
• Cellco Partnership
• Cendant
• CenturyTel
• Charter Communications
• China Mobile Communications
• China Netcom
• China Telecom
• China Unicom
• China United Network Communications
• Chunghwa Telecom
• Clearwire
• Com Hem
• Comcast
• Crossroads Wireless
• Deutsche Telekom
• Dish Network
• Embarq
• EMC
• EMCOR
• E-Plus Service
• France Telecom
• Frontier Communications Corporation
• Hutchinson Whampoa
• Hutchison
• Idea Cellular
• Inmarsat
• KDDI
• Koninklijke KPN
• KT Corporation
• Leap Wireless International
• Level 3 Communications
• Logica Nederland
• M1
• Maxis Communications
• Merchants and Farmers Telephone
• MetroPCS Communications
• NII Holdings
• Nippon
• Nortel Inversora
• NTT DoCoMo
• Opal Telecom
• P.T. Telekomunikasi
• Pegaso
• Portugal Telecom
• Primus Telecommunications
• Qwest Communications
• Reef Networks
• SaskTel
• SFR
• Singapore Telecommunications
• SK Telecom
• SmarTone Telecommunications Holdings
• Softbank
• Sprint Nextel
• Swisscom
• T Systems
• Taiwan Mobile
• TalkTalk Telecom Group
• Tele(TWO)
• Telecom Argentina
• Telecom Corporation of New Zealand
• Telecom Italia
• Telecom Malaysia
• Telefónica
• Telemar Norte Leste
• Telenor Key Partner
• Telephone and Data Systems
• TeliSonera
• Telsource Corporation
• Telstra
• TELUS
• Time Warner
• T-Mobile
• TNL PCS
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Total Access Communications
• True Corporation
• TWTC
• United States Cellular
• Verizon
• Virgin Mobile
• Vivendi
• Vodafone
• Wisconsin Bell
• Xeta Technologies
Utility
• Acea
• AES Eletropaulo
• Algonquin Power & Utilities
• American Electric Power
• American Water
• Anglian Water Services
• Capital Power
• CenterPoint Energy
• Centrica
• Chuden Kankyo Technos
• Citizens Gas
• CLP Holdings
• Consolidated Edison
• Constellation Energy Group
• CPFL Energia
• CPS Energy
• Daesung Energy
• Dominion Resources
• DONG Energy
• DTE Energy
• Duke Energy
• E.ON
• EDP Renewables
• Empresa Distribuidora y Comercializadora Norte
• Enbridge
• Enel
• Enel Green Power North America
• Enersis
• ENMAX
• Entergy
• EPCOR Utilities
• Essent
• EVN
• Exelon
• FirstEnergy
• FirstEnergy Corp.
• Gamesa
• GDF Suez
• Hawaiian Electric Company
• Hong Kong and China Gas Company
• Hong Kong Electric Holdings
• Ho-Ping Power
• Huaneng Power International
• Hyflux
• Jinhua Power Industry Bureau
• Korea Electric Power
• Laclede Gas Company
• Liaoning Electric Power
• Louisville Water Company
• Mirant
• National Grid
• National Thermal Power Corporation
• NB Power Holding
• Nebraska Public Power District
• New York Power Authority
• NextEra Energy
• NiSource
• North China Grid
• Northeast Utilities
• NRG Energy
• Osaka Gas
• Otter Tail
• Pacific Gas and Electric Company
• Pampa Energía
• Paranaense de Energia
• Petróleo Brasileiro
• PG&E
• Powell Canada
• PowerStream
• PPL
• Progress Energy
• Reliance Power
• Reliant Energy
• RWE Aktiengesellschaft
• Scottish and Southern Energy
• Sempra Energy
• Severn Trent
• Shandong Electric Power
• Sichuan Electric Power
• Southern Company
• SSE PLC
• State Grid Corporation of China
• SunWater
• Taiwan Power Company
• Tenaga Nasional
• Tenaska
• Tennessee Valley Authority
• The AES Corporation
• The Kansai Electric Power Company
• Toho Gas
• Tohoku Electric Power
• Tokyo Electric Power Company
• Tokyo Gas
• Transalta Centralia Generation
• TransCanada
• Transgrid
• Vattenfall Europe
• Vectren
• Veolia Environment
• Wesfarmers
• West Penn Power Company
• Westar Energy
• Xcel Energy
• YTL Corporation
Human Capital Management (HCM)
Aerospace
• Aircelle
• AVIChina
• BAE Systems
• CAE
• Comac
• European Aeronautic Defence and Space Company
• Finmeccanica
• Hellenic Aerospace Industry
• Hindustan Aeronautics
• Keddeg Company
• Lockheed Martin
• Messier-Bugatti-Dowty
• Saab
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Snecma
• Spirit Aerosystems
• The Boeing Company
• Xi'an Aircraft Industry Group
Agriculture
• John Deere
• Maui Pineapple Company
Automotive
• Allied Specialty Vehicles
• Anhui Jianghuai Automobile
• Chrysler
• Continental Airlines
• Cooper-Standard Automotive
• Daimler
• Fiat
• Ford Motor Company
• General Motors
• Harley-Davidson
• Honda Motor
• Hong Leong Asia
• Hyundai Motor Company
• ITT Industries
• Iveco-Magirus
• Magna
• Nissan
• Proton Holdings
• Randon
• Toyota
• Trayer Products
• TRW Automotive
• UMW
• Volkswagen
• Volvo
Consumer Products/Packaged Goods
• Astor Chocolate
• Berjaya Corporation
• BioProducts
• Brasil Foods
• Carhartt
• CocaCola Hellenic Bottling
• Corning
• Godrej Industries
• Guitar Center
• Johnson Electric Group
• Kuala Lumpur Kepong
• Marsoner
• Molson Coors
• Nationwide Auction Systems
• Natura Cosméticos
• Sanofi
• Sierra Nevada Brewing Co
• TCS Corporate Services
• Thai Union Frozen Products
• Tommy Hilfiger Group
• William Arthur
Distribution/Transportation
• Alaska Air Group
• American Municipal Power
• Anhui Electric Power Company
• APL
• BNSF Railway
• Buckeye Power
• COSCO
• CSX Corporation
• East Coast Mainline Company
• Electrabel
• Future Focus
• Guangshen Railway
• LinkAmerica
• LUL Nominee BCV
• Maersk Group
• NMK Management Services
• Pacific Gas and Electric Company
• Panama Canal Authority
• PKP Intercity
• Shandong Electric Power
• Slovenske elektrarne
• South Mississippi Electric Power Association
• Stagecoach South Western Trains
• Total Quality Logistics
• Westar Energy
• Yang Ming Marine
Electronics
• Anritsu
• Avaya
• Canon
• Dexter Research Center
• Hewlett-Packard
• InnerWireless
• NCR
• Nokia
• Pioneer Electronics
• Sun Microsystems
• Toshiba
Financial Services/Banking
• Alliance Bancorp
• Allianz
• American Eagle Federal Credit Union
• American Home Mortgage
• APAC
• Banco Bradesco
• Banco de Chile
• Banco de la Nación Argentina
• Banco do Brasil
• Banco Santander
• Bancolombia
• Bangkok Bank
• Bank of America
• Bank of Italy
• BankAtlantic
• Cartasi
• Cathay Financial Holding
• Chinatrust Bank
• CIT
• Citigroup
• Commerce Bancshares
• Community First Credit Union
• DBS Bank
• Deutsche Post
• DNB ASA
• Eagle Valley Bank
• Elevations Credit Union
• Erste Bank der oesterreichischen Sparkassen
• Federal Reserve Bank of New York
• Financière Accord
• First Entertainment Credit Union
• First Niagara Bank, National Association
• First Potomac Realty Trust
• Ford Motor Company
• Granite Properties
• Hancock Holding Company
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• HSBC
• Iberia Bank
• Inter-American Development Bank
• JP Morgan Chase
• Malayan Banking
• Mutual Federal Savings Bank
• Natixis
• Nomos-Bank
• Prudential
• Rabobank
• Regions Bank
• Resource America
• Royal Bank of Canada
• Shenzhen Development Bank
• Smart Financial Credit Union
• Starwood Hotels & Resorts
• State Bank Of Bikaner and Jaipur
• Targobank
• TH Properties Sdn Bhd
• The Boeing Company
• The Royal Bank Of Scotland
• United Overseas Bank
• USA Credit Union
• Visa
• Wells Fargo
Government/Military
• Argentine Federal Police
• City of Nashua
• County of Santa Barbara
• Federal Bureau of Investigations
• Florida Department of Revenue
• Highways Agency
• HM Prison Service
• Internal Revenue Service
• JPJ - Road Transport Department
• Mecklenburg County
• Missouri Department of Transportation
• National Health Service
• NC Wildlife Resources Commission
• NOAA
• ODOT, District 12
• Office of Hawaiian Affairs
• Pueblo of Tesuque
• Royal Thai Police
• San Antonio Housing Authority
• Singapore Armed Forces
• Superior Court of Orange County
• The Mosaic Company
• United States Air Force
• US Army
• US Department of Transportation
• US Department of Veterans Affairs
Industrial Products
• Accutek Packaging Equipment
• Canon
• Caterpillar
• Cooper Industries
• Design Communications
• FIA
• Formac
• Graham Engineering
• Ilim Group
• Link-Belt Construction Equipment
• Lockheed Martin
• Recycled Paper Greetings
• Sigdo Koppers
• Snapware
• SSI Technologies
• Thomas Steel Strip
• U.S. Steel Canada
• Western Container Corporation
• Weyerhaeuser
• WGI Westman Group
Insurance
• Access Insurance Holdings
• Allstate Insurance Company
• American National Insurance
• Conseco Services
• Domestic and General, Learning & Development
• Employee Benefit Services Group
• Erie Insurance Group
• Infinity Insurance Company
• Liberty Mutual
• Lincoln Financial Group
• Medical Mutual
• MetLife
• Pennsylvania FAIR Plan
• Pinnacol Assurance
• Profit Strategies
• Signal Iduna Poland
• State Farm Insurance
• Texas Mutual Insurance Company
• The Redwoods Group
• VSP
• WG Benefits
Media and Entertainment
• Australian Broadcasting Corporation
• Hubbard Broadcasting
• Journal Sentinel
Non-Profit
• AARP
• International Center of Photography
• MHS
• Pillars
• The Winnipeg Art Gallery
Other
• Alcoa
• Vale
Petroleum/Chemical
• 3M
• Anadarko Petroleum
• Baker Hughes
• BASF YPC
• Calumet Specialty Products Partners
• Canadian Natural Resources
• CF Industries Holdings
• Chevron
• China Petroleum & Chemical
• Citgo Petroleum
• ConocoPhillips
• Delek
• Dow Corning
• Ecopetrol
• Gazprom
• Hess Corporation
• Israel Chemicals
• Magellan Midstream
• Marathon Oil Company
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Nigeria LNG
• NOVA Chemicals
• Occidental Petroleum
• Pertamina
• PetroChina
• Petroliam Nasional
• Rithwik Projects
• Royal Dutch Shell
• Sasol
• Sofix
• Solvay
• TOTAL
• Williams Companies
• Ziff Energy Group
Pharmaceutical
• Abbott
• Astra Zeneca
• Baxa
• EisaiCo.
• Eli Lilly and Company
• Genentech
• GlaxoSmithKline
• Lilly France
• Novartis
• Roche
• Safetec of America
• Sanofi
• Teva Neuroscience
Research Organization
• NASA Johnson Space Center
Retail and Wholesale
• American Food Service
• Auto Electric Service
• Basic Chemical Solutions
• Bellacor
• BP
• Burlington Coat factory
• Busch's
• Carrefour
• Cencosud
• Coop Norge
• Dairy Queen
• Diesel
• Dynalab
• Europa Group
• FORCE America
• George Weston Limited
• Giant Eagle
• Globex Utilidades
• Haagen-Dazs
• Izumi Co.
• Jardine Cycle & Carriage
• JJ Taylor Distributing of MN
• Johnstone Supply
• Juffair Pharmacy
• Klein's All Sports
• L.L.Bean
• Loblaw Companies Limited
• Metal One America
• Metro
• Mid-City Supply
• PFG -Middendorf
• Rallye
• Retail Operators
• REWE Group
• Safeway
• Specsavers Optical Group
• Tesco
• The Bama Companies
• UAP
• UNY
• Valor Co.
• Vision Fitness
• Wal-Mart
• WESCO Distribution
• Wilsons Leather
• Xerox
Services
• AARP
• ADP
• Adventist Health System
• American Heart Association
• AORN
• Applied Digital Imaging
• Armada HR Solutions I
• Astron Solutions
• Austin Radiological Association
• Austin Regional Clinic
• Bayfront Medical Center
• Baylor College of Medicine
• BC HRMA
• Black & Veatch
• BloodCenter of WI
• Bond International Software
• Booz Allen Hamilton
• Botswana Post
• Briant Associates
• Brisbane City Council
• Broadridge Financial Solutions
• CareerBuilder.com
• Carey Olsen
• Catholic Health Initiatives
• Clarian Health
• Conservation Services Group
• Consorcio
• Corporate Network Services
• Covance
• Creative Group
• CSC
• DaVita
• Deloitte
• DELTA N.V.
• Digimarc
• Digitas
• DirectEmployers Association
• Educational Testing Service
• Energes Engineering Resource
• FlashPoint
• Fujairah Women's College
• Gehan Homes
• Graceland University
• HCA
• Health Evolutions
• HealthCare Partners
• Hewlett-Packard
• Horne International
• Huntingdon Life Sciences
• Iasis Healthcare
• Infotech
• Inova Health Care Services
• Intertek Testing Services
• Itella
• Jackson Hewitt
• JMZ Architects and Planners
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Kanawha County Public Library
• King's College Hospital
• Kittitas Valley Community Hospital
• KPA
• Landrum Companies
• Letterkenny Institute of Technology
• Licking Memorial Health System
• Lone Star Aerospace
• Manpower
• Medical System Network
• Methodus
• MRI Executive Solutions
• Multicultural Women's Council
• NationJob
• Net-Temps
• Nexus Resort Karambunai
• NorthgateArinso
• NSL Analytical Services
• Octane
• OptTek Systems
• Peterson, Johnson & Murray
• Phoenix Children's Hospital
• Pinchevsky & Co
• RED Development
• RTM & Associates
• Saint Barnabas Corporation
• SCANFuture Consulting
• Scripps Health
• Seattle Jobs Initiative
• Shanghai Media Group
• SIDDC
• Singapore General Hospital
• Solvere
• Sørlandet Sykehus
• Southern Cross Healthcare Group
• Spherion
• Sun Life Family Health Center
• TalentLine Executive Search and Recruitment
• Tenix LADS
• Textron
• The Children's Hospital of Philadelphia
• Times Publishing
• Transunion
• Trovix
• Unilab
• University of Cambridge
• University Of North Texas System Business Service Center
• University of Oxford
• University of Texas, Austin
• University of Wollongong
• Vestre Viken
• Vurv Technology
• Watson Wyatt
• WellStar Health System
• WestEd
• Whitney Information Network
• Wisconsin Exposition Center
• WorkPlace Media
• Wright State Physicians
Telecom
• AT&T
• Cable Europe
• Cellco Partnership
• Charter Communications
• Elektrobit
• Embarq
• FASTWeb
• Huawei Technologies
• Hutchison
• KT Corporation
• Level 3 Communications
• Manitoba Telecom Services
• Mobile TeleSystems
• Nippon
• P.T. Telekomunikasi
• Polska Telefonia Cyfrowa
• Singapore Telecommunications
• Swisscom
• TalkTalk Telecom Group
• Telecom Argentina
• TELUS
• Verizon
• VietNam Post and Telecommunications Group
Utility
• Acea
• Biwater
• Bonneville Power Administration
• Consolidated Edison
• Constellation Energy Group
• COPEL
• CPFL Energia
• CPS Energy
• Drax
• E.ON
• EDP Renewables
• Eletropaulo Metropolitana Eletricidade de São Paulo
• Empresa Nacional de Electricidad
• Enel
• Enersis
• FirstEnergy
• FL OAO OGK-1
• Gamesa
• GDF Suez
• GenOn Energy
• Korea Electric Power
• National Grid
• Otter Tail
• Pampa Energía
• Panama Canal Authority
• PG&E
• Power South
• Severn Trent
• Southern Natural Gas Company
• Sunflower Electric Power
• SunWater
• Tanjong
• Tenaga Nasional
• TenneT
• The AES Corporation
• Vattenfall Europe
• Vectren
• YTL Corporation
Information Technology (IT)
Aerospace
• Alliant Techsystems
• BAE Systems
• European Aeronautic Defence and Space Company
• Hindustan Aeronautics
• The Boeing Company
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• United Technologies Corporation
Agriculture
• USDA
Automotive
• Daimler
• Eaton
• Fiat
• Ford Motor Company
• Harley-Davidson
• Hong Leong Asia
• Porshe
• Proton Holdings
• Randon
• UMW
Consumer Products/Packaged Goods
• Adidas
• Alicorp
• Altadis
• AmBev
• Avon Products
• Brown-Forman
• Citrovita
• CMPC Tissue
• CocaCola
• Colgate Palmolive
• Dole Food Company
• Ecolab
• Electrolux Brazil
• Fonterra
• Grupo Bimbo
• Guangdong Shoe Industry
• Haier Group
• Hefei
• Henkel
• HoMedics
• Hypermarcas
• Imperial Tobacco Group
• Indesit Company
• Kraft Foods
• LG Brazil
• Natura Cosméticos
• New Balance Athletic Shoe
• Organic Valley
• Pelagio Oliveira
• Pepsico
• Procter & Gamble
• Samsung China
• Senco Products
• The Schwan Food Company
• The Tetley Group
• Tiffany and Co.
• Tod's
• Whirlpool
• Wilmar International
Distribution/Transportation
• Aerolíneas Argentina
• Air Canada
• Air France - KLM
• BNSF Railway
• British Airways
• China Southern Airlines Company
• Continental Airlines
• Delta Air Lines
• Deutsche Lufthansa
• Japan Airlines
• LAN Argentina
• Mammoet
• Nippon
• Panalpina
• Port of Portland
• Southwest Airlines
• Thomas Cook Group
• Trabajos Marítimos
• United Air Lines
• United Continental Holdings
• Virgin Atlantic Airways
• Virgin Group
Electronics
• Advanced Semiconductor Engineering
• Alcatel Lucent
• Apple
• Avaya
• Brasilsat Harald
• Cisco Systems
• Dell
• Deloitte
• Digitro Technologia
• ELMOS Semiconductor
• Epcos Do Brasil
• Ericsson
• Flextronics International
• General Electric
• Guitai Electronic
• Hewlett-Packard
• Hitachi
• Hon Hai Precision Industry
• Hoya Corporation
• InnerWireless
• Intel
• Inventec Hi-Tech
• Lenovo
• Nanosys
• NCR
• NEC
• Nokia
• Padtec
• Panasonic
• Philips
• Raytheon
• Robert Bosch
• Samsung
• Schneider Electric
• STMicroelectronics
• Tyco Electronics
• United Technologies Corporation
Financial Services/Banking
• Agricultural Bank of China
• Allianz
• Banco Bradesco
• Banco de Chile
• Banco de la Nación Argentina
• Banco Santander
• Banco Sofisa
• Bancolombia
• Bank of America
• Bank of China
• Bank of Tokyo-Mitsubishi UFJ
• Barclays Bank
• BNP Paribas
• Capital One
• China Construction Bank
• Citigroup
• DBS Bank
• Deutsche Post
• Dexia
• Federal Reserve Bank of New York
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• HSBC
• Industrial and Commercial Bank of China
• Industrial Development Bank
• ING Bank
• Intesa Sanpaolo
• JP Morgan Chase
• Lloyds Banking Group
• M&T Bank - Information Technology
• Merrill Lynch
• National City
• Natixis
• Nomura Holdings
• One Equity Partners
• PNC Bank, National Association
• Rabobank
• Royal Bank of Canada
• Russell Investments
• Sallie Mae
• Samsung
• Santander
• Society Generale
• The Fifth Third Bank
• Trimont Real Estate Advisors
• U.S. Bancorp
• UniCredit
• Valeurs Mobilieres Desjardins
• Wells Fargo
Government/Military
• Argentine Federal Police
• Banco do Brasil
• Bank of Italy
• British Home Office
• Central Intelligence Agency
• Deloitte
• Environment Agency
• Environmental Protection Agency
• Federal Bureau of Investigations
• Federal Energy Regulatory Commission
• Federal Ministry Health
• Federal Reserve Bank of New York
• Highways Agency
• HM Prison Service
• JPJ - Road Transport Department
• National Health Service
• National Police Agency
• Royal Thai Police
• San Antonio Housing Authority
• Singapore Armed Forces
• UK Border Agency
Industrial Products
• American Gypsum
• Bharat
• Cooper Industries
• Flowserve
• FMC Technologies
• Husky Injection Molding Systems
• L.B. Foster Company
• Mabe Brazil
• Material Sciences Corporation
• MSC
• National Oilwell Varco
• Orbit Irrigation Products
• Plastipak Packaging
• Robbins & Myers
• Solvay
• Sterlite Industries
• WEB Industria
Insurance
• AGF Brasil Insurance
• Alianca Do Brazil
• Allianz
• American International Group
• AXA
• China Life Insurance
• Dai-ichi Mutual Life Insurance Company
• Dongbu Insurance Company
• ERGO
• First Canadian Title
• Genworth Financial
• ING Bank
• Lincoln National Corporation
• Manulife Financial
• Mapfre Vera Cruz Vida Insurance
• Meiji Yasuda Life Insurance
• Meloche Monnex
• Metlife
• Milano Assicurazioni
• National Farmers Union Property and Casualty Company
• Nationwide
• Northwestern Mutual
• PEMCO
• Ping An Insurance Company
• Poste Vita
• Sumimoto Life Insurance
• Sumitomo Life Insurance Company
• T&D Holdings
• The British United Provident Association
• Unum Group
• USAA
Media and Entertainment
• Circulo de Lectores
• Jornal do Brasil
• NBC
• Scholastic
• The Dispatch Printing Company
• Thomson Learning Iberoamerica
• Tiscali
• Verizon
• Yahoo
Non-Profit
• State of Georgia
Other
• Aggregate Industries
• Alpha Natural Resources
• Drummond Company
• Vulcan Materials
Petroleum/Chemical
• Aera Energy
• Air Liquide
• Albemarle
• Apache North Sea
• ARC Resources
• Arizona Chemical
• Avery Dennison Corporation
• BP
• Calgon Carbon
• Chevron
• China National Aviation Fuel Supply Co
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• China Petroleum & Chemical
• Devon
• Dow Chemical
• DuPont
• Eastman
• Ecopetrol
• ENI Trading
• ExxonMobil
• General Electric
• GenTek
• Hess Corporation
• Illinois River Energy
• Kuwait Oil Company
• Murphy Oil
• Nexen
• Noble Energy
• Petrobras
• Petróleo Brasileiro
• Petrotrin
• QEP Resources
• Repsol
• Royal Dutch Shell
• Schlumberger
• TOTAL
Pharmaceutical
• Abbott
• Akzo Nobel
• Asahi Kasei Corporation
• Astra Zeneca
• B. Braun Melsungen
• Bayer
• Biovail
• Covidien
• Cubist Pharmaceuticals
• Digene
• Dr. Reddy's Laboratories
• Eli Lilly and Company
• GlaxoSmithKline
• Novartis
• Otsuka Pharmaceutical
• Pfizer
• Philips
• Sanofi
• Shanghai Pharmaceutical
• Sud-Chemie Aktiengesellschaft
• Takeda Pharmaceutical
• Teva Neuroscience
Retail and Wholesale
• Cencosud
• CHS
• Consumer Impact Marketing
• Foschini
• George Weston Limited
• Giant Eagle
• Globex Utilidades
• Jardine Cycle & Carriage
• Macintosh Retail Group
• Otto
• Repco
• Samtronics Peru
• Sears
• Sobeys
• Wal-Mart
Services
• Adventist Health System
• America Online
• American Speech-Language-Hearing Association
• Ascension Health
• Baylor College of Medicine
• BC Institute of Technology
• BearingPoint
• Berkshire Hathaway
• Booz Allen Hamilton
• Celera
• Consorcio
• CSC
• DaVita
• Digimarc
• EDS
• Education Bureau
• HCA
• Indira Gandhi National Open University
• IRIS Integrated Risk Management
• Laurens County Health Care System
• Manchester Metropolitan University
• Medical College of Wisconsin
• National University of Córdoba
• NHN Corporation
• Osmania University
• Parana University
• Parkway Holdings
• Robbins-Gioia
• Shanghai Open University
• Southern Cross Healthcare Group
• Stillwater Supercomputing
• The Boeing Company
• UMIST Manchester
• University of Buenos Aires
• University of Rome
• UpMyStreet.com
Telecom
• AT&T
• Celcom
• Cellco Partnership
• China Mobile Communications
• Deutsche Telekom
• France Telecom
• KT Corporation
• Nippon
• P.T. Telekomunikasi
• Portugal Telecom
• Singapore Telecommunications
• Sprint Nextel
• Telecom Argentina
• Telecom Italia
• TeliSonera
• Verizon
• Vision Technologies
• Vodafone
Utility
• American Water
• Brookfield Power
• Canadian Utilities
• China Power International Development
• Constellation Energy Group
• Covanta Holding
• Detroit Edison
• Direct Energy
• Dominion Resources
• EDP Renewables
• Enbridge
• FirstEnergy
• Gas Natural SDG
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Georgia Power
• Hong Kong Electric Holdings
• Jusco
• Korea Electric Power
• NSTAR
• OUC
• San Francisco Public Utility Commission
• Southern Company
• SunWater
• The AES Corporation
• Tokyo Electric Power Company
• TXU
• United Water
• Vattenfall Europe
• Vectren
Innovation
Aerospace
• Bell Helicopter
• General Electric
• Textron
• The Boeing Company
Automotive
• Benteler
• Delphi
• Faurecia SA
• Ford Motor Company
• Harley-Davidson
• Honda Motor
• Johnson Controls
• Magna
• Nissan
• Pirelli Deutschland
• PSA Peugeot Citroën
• TRW Automotive
Consumer Products/Packaged Goods
• 3M
• Aero Inventory
• Alimentos Polar
• AstenJohnson
• Cargill
• China Guizhou Maotai Group
• Compagnie de Saint-Gobain
• ConAgra
• Energical
• Fellowes
• Fisher-Price
• Fonterra
• Fraser and Neave
• Grupo Bimbo
• Heinz
• Infineon Technologies
• Levi Strauss
• Masco
• Millipore
• Natuzzi
• Nike
• Nitta Casings
• Sanford
• Schott
• Stanley Black & Decker
• Timberland Company
• Unilever
• Whirlpool
Distribution/Transportation
• Genencor
• Maersk Group
• McLane Company
• Port of Amsterdam
• Totem Ocean Trailer Express
Electronics
• ABB
• Compal Information Technology
• Dell
• Elektrobit
• Ericsson
• Harman International Industries
• Hewlett-Packard
• HGST Singapore
• Intel
• LSI Logic
• Nokia
• Sony
• Tyco Electronics
• Tyco Safety Product
• VTech
Financial Services/Banking
• AXA
• Banesco
• BNP Paribas
• Credit Suisse
• Federation des Caisses Desjardins
• HBOS
• HSBC
• Industrial and Commercial Bank of China
• INTL FCStone
• John Deere
• National Australia Bank
• National City
• Northwestern Mutual
• Russell Investments
• Scotiabank
• State Bank of India
• State Street
• Swedbank
• The Fifth Third Bank
• The Vanguard Group
• Travelex Holdings
• Vancity Credit Union
• Washington Mutual
• Wells Fargo
Government/Military
• Australian Council of Auditors-General
• Swissnex Boston
• US Army
• US Department of State
• US Navy
Industrial Products
• Black & Decker
• Carpenter Technology
• Chengshan Group
• Eaton
• Kimberly-Clark
• Kohler Company
• Nordson
• Norsk Hydro
• Nucor Corporation
• OI Europe Sarl
• Oldcastle
• OMRON
• Ricoh
• Riverdale Mills
• Soler and Palau
• Tokai Rubber
• US Gypsum
• US Synthetic Corporation
• Vallourec
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
Insurance
• Ecclesiastical Insurance
• Express Scripts
• Genworth Financial
• MetLife
• USAA
Media and Entertainment
• Bertelsmann
• British Sky Broadcasting Group
• News Corporation
• Promotora de Informaciones
• Technicolor SA
• The Walt Disney Company
• Time Warner
• Toho Co.
• Tokyo Broadcasting System
Non-Profit
• DevTech Solutions
Other
• Newmont Mining
• Tennis Australia
Petroleum/Chemical
• ACTEGA Terra
• Air Liquide
• Air Products and Chemicals
• Ashland
• Baker Hughes
• BP
• Buckman Laboratories
• Chevron
• ConocoPhillips
• Dow Chemical
• Ecopetrol
• ExxonMobil
• FMC Technologies
• Hercules
• Japan Oil Development Co.
• Kuwait Petroleum
• Lukoil
• Marathon Oil Company
• Occidental Petroleum
• PetroChina
• Praxair
• Sasol
• Suncor Energy
• Wintershall
• Yara International
Pharmaceutical
• Abbott
• Align Technology, Inc.
• Astra Zeneca
• Avecia Biotechnology
• Aventis Pharmaceuticals
• Baxter
• Becton Dickinson
• Boston Scientific
• Eli Lilly and Company
• Ipsen
• Janssen-Cilag
• Merck & Co.
• Nanjing Medicine Industry
• Pfizer
• Recordati
• Sanofi
• Schwarz Pharma
Retail and Wholesale
• Summit Electric Supply
Services
• Accenture
• Building Knowledge
• Deloitte
• ExxonMobil
• Fujitsu
• Fulfilled Executive
• Infotech
• Intuit
• Lockheed Martin
• Lone Star Aerospace
• Loyola Press
• Newgen Software Technologies
• Ontario Service Safety Alliance
• Q-Plan North Greece
• Sandia National Labs
• Strategic Knowledge Solutions
• Tej Media Networks
• Westinghouse Electric Company
Telecom
• AT&T
• Celcom
• Cellco Partnership
• China Netcom
• Embarq
• Qwest Communications
• Telefónica
• Telenor ASA
• Verizon
• Vivendi
Utility
• Centrica
• China Yangtze Power
• CPS Energy
• Direct Energy
• E.ON
• Enbridge
• Exelon
• Gas Natural SDG
• GDF Suez
• Sempra Energy
• Shinko Kobe Power
• Southern Company
• Xcel Energy
Waste Management/Environmental
• Grupo Domos
Knowledge Management (KM)
Aerospace
• Raytheon
Automotive
• Ford Motor Company
Consumer Products/Packaged Goods
• Merck & Co.
• Sayga Flour Mills
Electronics
• Canon
• Corning
• Intel
• Raytheon
• Schlumberger
Financial Services/Banking
• HSBC
• The World Bank Group
• Wells Fargo
Government/Military
• IMF
• United States Air Force
• US Department of Education
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
Industrial Products
• Caterpillar
• Embraco
• University of Stuttgart
Insurance
• Workplace Safety and Insurance Board
Non-Profit
• OCEG
Other
• BHP Billiton
Petroleum/Chemical
• Air Products and Chemicals
• Braskem
• Halliburton Company
• Marathon Oil Company
• Nexen
• Royal Dutch Shell
• Solvay
Pharmaceutical
• Aventis Pharmaceuticals
• Bristol-Myers Squibb
Retail and Wholesale
• Best Buy
• Deutsche Telekom
• Eaton
• Giant Eagle
Services
• AXA
• Canadian International Development Agency
• Cisco Systems
• CSC
• EDS
• Hewlett-Packard
• Mercer
• Nielsen Media Research
• PA State Employees' Retirement System
• PricewaterhouseCoopers
• University Health System Consortium
• Westinghouse Electric Company
Telecom
• T-Mobile
Utility
• National Thermal Power Corporation
• Reliant Energy
Marketing
Consumer Products/Packaged Goods
• Anheuser-Busch
• Crocs
• Esprit Holdings
• Gucci Logistica
• Heineken
• Kraft Foods
• Mars
• Polo Ralph Lauren
• Toshiba
Distribution/Transportation
• American Airlines
• Club Mediterrane
• Hapag-Lloyd
• Virgin Atlantic Airways
Electronics
• Audiovox
• Freescale Semiconductor
• Hewlett-Packard
• Motorola Solutions
• Nokia
• Samsung
• Seagate Technology
• Sony
Financial Services/Banking
• BNP Paribas
• Lloyds Banking Group
Insurance
• American International Group
• Japan Post Insurance
Media and Entertainment
• Lagardsre
• News Corporation
• Reed Elsevier
• Sky
• Toho Co.
Other
• Japan Racing Association
Pharmaceutical
• Becton Dickinson
• Boston Scientific
• Merck & Co.
• Pfizer
• Takeda Pharmaceutical
Rental
• Avis Budget
• Hertz
Retail and Wholesale
• Carrefour
• Kingdee
• ST Motorsports Marketing
• Tesco
• Wal-Mart
Services
• Early Warning Services
• Hong Kong Jockey Club
• Hotel Shilla
• NH Hoteles
• Southsea Tours
• Texas Lottery Commission
Telecom
• AT&T
• Telefónica
Product Development (PD)
Aerospace
• Airbus
• BAE Systems
• Bell Helicopter
• Bombardier
• Cessna Aircraft Company
• Danaher
• Eaton
• European Aeronautic Defence and Space Company
• FLIR Systems
• General Dynamics
• General Electric
• Goodrich Corporation
• Gulfstream
• Hellenic Aerospace Industry
• Lockheed Martin
• NGC Integrated Systems
• Precision Castparts Corp.
• Raytheon
• ST Aerospace
• Sumitomo Corporation
• Textron
• The Boeing Company
• United Technologies Corporation
• Volvo
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
Automotive
• AGCO
• ArvinMeritor
• BMW
• BorgWarner
• Caterpillar
• Chrysler
• Cooper-Standard Automotive
• Corning
• Daimler
• Dana Holding Corporation
• Delphi
• Dover Corporation
• Eaton
• Federal Signal Corporation
• Ford Motor Company
• General Motors
• Honda Motor
• Hyundai Motor Company
• Icahn Enterprises
• Illinois Tool Works
• Johnson Controls
• Kautex
• Kia Motors
• Lear Corporation
• Magna
• Mazda Motor Corporation
• Mitsubishi
• Navistar International
• New Flyer Industries
• Nissan
• Oshkosh Corporation
• Paccar
• Proton Holdings
• Robert Bosch
• Saipa
• Textron
• Thor Industries
• Tower International
• Toyota
• TRW Automotive
Consumer Products/Packaged Goods
• Advance Food Company
• Affiliated Foods
• Alberto-Culver
• Alimentos Polar
• Alticor
• Anheuser-Busch
• ARCOR
• AstenJohnson
• Avon Products
• BAT
• Beam
• Bergan
• Bunge Limited
• Bush Brothers
• Cadbury
• Cargill
• Casco
• Clorox
• Coach
• Colgate Palmolive
• Coors Brewing Company
• Coty
• Diageo
• Dr Pepper Snapple Group
• Ecolab
• Energizer
• Esselte
• Estee Lauder
• Fellowes
• Fiskars Craft
• Fonterra
• General Mills
• GlaxoSmithKline
• Indesit Company
• International Flavors & Fragrances
• Irvin & Johnson
• Kellogg Company
• Kerry Ingredients
• Klass Time
• Kraft Foods
• L'Oréal
• MacAndrews & Forbes Holdings
• Mars
• Mary Kay
• MillerCoors
• Molson Coors
• Monster Beverage Corporation
• National Beverage Corporation
• Nitta Casings
• Nu Skin Enterprises
• Pepsico
• Procter & Gamble
• QMI Solutions
• Quaker Oats
• Quiksilver
• Restek
• Revlon
• Robert Bosch
• Sanford
• Springs Window Fashions
• The Hershey Company
• The Tetley Group
• Thermo Fisher Scientific
• Unilever
• Vita-Mix
• Whirlpool
• Wilmar International
• Wrigley Company
Distribution/Transportation
• United States Postal Service
Electronics
• Actaris
• ADI
• Advanced Micro Devices
• Agfa HealthCare
• Amphenol Corporation
• Apple
• ARRIS Group
• Atmel Corporation
• Avago Technologies
• AVX Corporation
• Bell Aliant
• Bose Corporation
• Brocade Communications Systems
• Celestica
• Ciena
• Cisco Systems
• Comverse Technology
• Dell
• Diebold
• Diehl Stiftung & Company
• Edo Corporation
• Elektrobit
• EMC
• Harman International Industries
• Harmonic
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Hewlett-Packard
• Hitachi
• Intel
• Itron
• Jabil Circuit
• JDS Uniphase Corporation
• Johnson Controls
• Kingston Technology
• KLA Tencor
• L3 Communications
• Lexmark International
• LSI Corporation
• Marvell Technology Group
• Maxim Integrated Products
• McAfee
• Medtronic
• Mensor
• Micron Technology
• Microsemi
• Millipore
• Mitsubishi
• National Instruments
• National Semiconductor Corporation
• NCR
• NovAtel
• Philips
• Quantachrome Instruments
• Radio Shack
• Ricoh
• Sony
• STMicroelectronics
• Texas Instruments
• Thermo Fisher Scientific
• Titan Industries
• Toshiba
• Tyco Electronics
• Tyco Safety Product
• VOXX International
• Western Digital Corporation
Financial Services/Banking
• Mellon Financial
Government/Military
• FAB
• Marinha do Brasil
• Missouri Department of Transportation
• Sedena
• Singapore Armed Forces
• US Army
• US Navy
Industrial Products
• 3M
• AMKO Service
• AMSEC
• AptarGroup
• Aztec Plastic
• Baker Hughes
• Becton Dickinson
• Berry Plastics Group
• Bison Gear & Engineering
• Blitz
• BlueScope Steel
• Briggs & Stratton
• Brunswick Corporation
• Carpenter Technology
• Caterpillar
• Champion Compressors
• Clondalkin Group
• Cooper Industries
• Cymer
• Dal-Tile Services
• Diagraph
• Eaton
• General Electric
• Graham Packaging
• Griffon Corporation
• Hi-Tech Precision Plastic
• Huntington Ingalls Industries
• Ieh FM Holdings
• Intermatic
• Jcim, LLC
• John Deere
• Jotun Powder Coatings
• Kohler Company
• Lehigh Hanson
• Mantaline
• Masco
• Materion
• National Oilwell Varco
• Newell Rubbermaid
• Nordson
• Otis Elevator Company
• Pactiv
• Parker Hannifin
• Park-Ohio Industries
• Power-One
• Renco Group
• Schneider Electric
• Silgan Plastics Corporation
• Solo Cup
• Solvay
• Textron
• TRW Automotive
• Tupperware Brands Corporation
• Value Plastics
• Xerox
Insurance
• Assurant
Media and Entertainment
• DreamWorks Animation
• Positivo Group
• Televisa
Petroleum/Chemical
• 3M
• Alcoa
• Archer-Daniels-Midland Company
• Arizona Chemical
• Ashland
• Baker Hughes
• Buckman Laboratories
• Canada Starch Operating Company
• Cargill
• Chemtura
• Chevron Phillips
• CHS
• ConocoPhillips
• Cytec Industries
• Gulf Asian Petroleum
• Koppers
• Malaysia Petronas
• Methanex
• Murphy Oil
• Nan Ya Plastics Corporation
• Pemex
• Potash
• Praxair
• Roche
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Royal Dutch Shell
• SABIC Innovative Plastics
• The Mosaic Company
• TPC Group
Pharmaceutical
• Abbott
• Allergan
• Amgen
• Aramark
• Astra Zeneca
• Bard
• Bausch and Lomb
• Baxter
• Bayer
• Becton Dickinson
• Biogen Idec
• Biomet
• Boston Scientific
• Bristol-Myers Squibb
• Cardinal Health
• CareFusion
• Cook Group
• Cordis Corporation
• Covidien
• Dentsply International
• Edwards Lifesciences
• Eli Lilly and Company
• Forest Laboratories
• Genentech
• Genzyme
• Gilead Sciences
• Guidant Sales Corporation
• Highmark
• Hill-Rom Holdings
• Intuitive Surgical
• Invacare Corporation
• Johnson & Johnson
• Kimberly-Clark
• Kinetic Concepts
• Luxottica
• Mallinckrodt
• Medline Industries
• Merck & Co.
• Mylan
• Novartis
• Novo Nordisk
• One Equity Partners
• Parker Hannifin
• Pfizer
• Philips
• QT Instruments
• Ranbaxy Laboratories
• ResMed
• Roche
• Sanofi
• St. Joseph Health
• STERIS
• Stryker
• Synthes
• Teleflex
• Thermo Fisher Scientific
• Tyco Healthcare
• Varian Medical Systems
• Watson Pharmaceuticals
• Wyeth
• Zimmer Holdings
Research Organization
• Arianespace
• Exelis
• General Dynamics
• Kratos Defense & Security Solutions
• NASA Johnson Space Center
• Raytheon
• SAIC
• United Space Alliance
Retail and Wholesale
• AMCOL Health & Beauty Solutions
• Pelican Products
Services
• Aspen Technology
• First Data Commercial Services
• Lone Star Aerospace
• Satyam-Venture Engineering Services
Supply Chain Management (SCM)
Aerospace
• Airbus
• BAE Systems
• Cessna Aircraft Company
• Embraer
• European Aeronautic Defence and Space Company
• Kawasaki
• Lockheed Martin
• M7 Aerospace
• Mitsubishi
• Raytheon
• Rolls-Royce
• Rotorcraft Enterprises
• Smith's Detection
• Textron
• Thales
• The Boeing Company
• United Technologies Corporation
• UTC Hamilton Sundstrand
Agriculture
• Agricola Fornace
• Exoplast
Automotive
• Amsted Industries
• ATC Logistics & Electronics
• Audi
• AutoZone
• Beck/Arnley Worldparts
• Beiqi Foton Motor Company
• BMW
• Brisa Bridgestone Sabanci
• Caterpillar
• Chrysler
• Continental Airlines
• Continental Automotive
• CRP Industries
• Daihatsu Motor
• Daimler
• Delphi
• DHB
• Eaton
• Fiat
• Ford Motor Company
• Freightliner
• General Motors
• Honda Motor
• Hyundai Motor Company
• IBC Vehicles
• International Truck and Engine
• Iran Khodro
• JBE
• Kongsberg
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Mack Trucks
• Medtronic
• Motor Coach Industries International
• Navistar International
• Nissan
• Paccar
• PSA Peugeot Citroën
• Renault
• Robert Bosch
• Southco Manufacturing
• Superior Industries International
• Syncro
• Toyota
• VIP Parts, Tires & Service
• VISTEON
• Volkswagen
• Volvo
Consumer Products/Packaged Goods
• Accenture
• Advertising Resources
• American Crystal Sugar
• American Sugar Refining Company
• American Trading Company
• Anheuser-Busch
• Apparel & Footwear
• Applica Consummer Products
• Asahi Breweries
• ASKUL
• Aviko Rixona
• Beam
• Bel Brands
• BioProducts
• Bissell Homecare
• Brown-Forman
• Bush Brothers
• Cadbury
• Cargill
• Centric Group
• China Guizhou Maotai Group
• China Tobacco Hunan Industrial
• Cliffstar
• Coach
• CocaCola
• Darigold
• Diageo
• Dole Food Company
• DRS
• DuPont
• Electrolux
• Embraco
• Energizer
• Enerpac
• Ex-Cell Home Fashions
• Findel
• Frito-Lay
• Genencor
• General Mills
• Glanbia
• Groupe Danone
• Heineken
• Heinz
• Herdez
• Hitachi
• Hooven-Dayton
• Imperial Tobacco Group
• Irvin & Johnson
• Japan Tobacco
• Jarden
• JFE Shoji Trade
• Jilin Xinchao Stationery & Office Equipment
• Jubilant Organosys
• Kerry Ingredients
• Kimberly-Clark
• Kraft Foods
• Libbey
• LifeWay Christian Resources
• Manutan International
• Marine Harvest Norway
• Marsoner
• Martek Biosciences
• Marubeni
• Masterfoods
• Mattel
• Maytag
• McCormick & USIG
• Medtronic
• MGP Ingredients
• MWV PPO
• NCL
• Newell Rubbermaid
• Nike
• Nippon
• Norcros
• Nu Skin Enterprises
• Ocean Spray
• Office Depot
• PepsiCo
• Perdue Farms
• Philip Morris
• Progress Logistics
• Quality Ingredients Corporation
• Radeberger Gruppe
• Reckitt Benckiser
• Red Bull
• Reemtsma
• Relay France
• Ritter Sport
• Roche
• Schreiber Foods
• Shaw Industries
• SOLAE
• Tingley Rubber
• Tyson Foods
• United Technologies Corporation
• Velcro
• VF Corporation
• Walker International Transportation
• Whirlpool
Distribution/Transportation
• American Hotel Register Co.
• AMR
• ARCOR
• BC Ferries
• Benchmark Logistics
• Carnival Corporation
• Cognizant Tech
• Defense Distribution Depot San Joaquin
• Deutsche Post
• East Japan Railway Company
• Epes Transport System
• Expeditors
• FedEx
• Genencor
• INTERTUG
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Japan Airlines
• Key Logistics Solutions
• Khimji Ramdas P&G
• Maersk Group
• Mar Ter Spedizioni
• Menlo Worldwide
• NMK Management Services
• TNT Express
• United Continental Holdings
• United Space Alliance
• United States Postal Service
• Universal Weather & Aviation
• UPS
• Vopak
• World Kitchen
• World Wide Technology
• Yobel SCM
• YourWay Transport
Electronics
• Adaptec
• Adobe Systems
• ADVA Optical Networking
• Advanced Micro Devices
• Agfa-Gevaert
• Agilent Technologies
• Alcatel Lucent
• Andrew Corporation
• Apple
• Avaya
• Avnet
• Benchmark Electronics
• Bio Mediacal Research
• Cisco Systems
• CTS Singapore
• Fluke
• Freescale Semiconductor
• Garmin
• Halton
• Hewlett-Packard
• Hitachi
• Huawei Technologies
• Huber+Suhner
• Hynix
• InnerWireless
• Intel
• Inter-Tel Integrated Systems
• Invensys
• Jazz Technologies
• L3 Communications
• Lexmark International
• Mettler Toledo
• Microsoft
• Monster Cable Products
• Motorola Solutions
• NCR
• NEC
• Nextel
• Nokia
• NovAtel
• Novellus
• ON Semiconductor
• Oracle
• Plantronics
• Qualcomm
• Raytheon
• RedMed
• Research In Motion
• ResMed
• Sharp
• Silfex
• SMART Technologies
• Sony
• StorageTek
• Texas Instruments
• Titan Industries
• Toshiba
• Tyco Safety Product
• United Technologies Corporation
• UTStarcom
• Waters Corporation
• Xerox
• ZTE
Financial Services/Banking
• American Tower Corporation
• Bank of America
• BNP Paribas
• BonusCard
• Charles Schwab & Company
• China Construction Bank
• City Developments Limited
• Federal Reserve Bank of Atlanta
• Federal Reserve Bank of Boston
• Federal Reserve Bank of Cleveland
• Federal Reserve Bank of Kansas City
• FirstService
• General Growth Properties
• Industrial and Commercial Bank of China
• JP Morgan Chase
• Korea Land & Housing Corporation
• Lerum
• Lloyds Banking Group
• Long & Foster Companies
• Marina Bay Sands
• Mitsubishi
• Mitsui Fudosan Realty
• Realogy Holdings
• Roospark
• Simon Property Group
• Society Generale
• Sonnhalde Immobilien
• The Link Real Estate Investment Trust
• TIAA-CREF
• Visa
• Vornado Realty Trust
• Washington Mutual
Government/Military
• Autobahnen
• British Transport Police Authority
• Bureau of Alcohol, Tobacco, Firearms, and Explosives
• Bureau of Prisons
• California Department of Corrections & Rehabilitation
• California Department of Forestry and Fire Protection
• California Department of Housing and Community Development
• California Department of Justice
• California Department of Water Resources
• California Franchise Tax Board
• Central Scotland Police
• Cheshire Fire and Rescue Service
• Corporation of the City of Toronto
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Daqing Municipal Public Security Bureau
• Defense Finance and Accounting Service
• Delhi Development Authority
• Derbyshire Constabulary
• Environment Canada
• Environmental Protection Agency
• Federal Aviation Administration
• Federal Bureau of Investigations
• Federal Deposit Insurance Corporation
• Financial Supervisory Service
• Fire Service Department
• Florida Department of Environmental Protection
• Florida Department of Juvenile Justice
• Georgia Department of Transportation
• Hawaii Department of Public Safety
• Hereford and Worcester Fire and Rescue Service
• Humberside Police
• Indian Coast Guard
• Internal Revenue Service
• Japan External Trade Organization
• Jeonbunk Fire Department
• Kent Police
• Kentucky Transportation Cabinet
• Korea Forest Service
• Lincolnshire Police
• Manchester Police
• Maryland State Police
• Massachusetts State Police
• Ministry Of Agriculture, Fisheries, and Forestry
• Ministry of Economy
• Ministry of Enviroment
• Ministry of Railway
• Minnesota Department of Transportation
• National Institute of Standards & Technology
• National Police Agency
• New Jersey Department of Environmental Protection
• New Mexico Department of Children, Youth and Familes
• New York State Attorney General
• New York State Police
• New York Taxation and Finance Department
• Norfolk Police
• North Carolina Department of Crime Control and Public Safety
• Northern Ireland Polics
• Northumbria Police
• Office of the Comptroller of the Currency
• Office of Waterworks Seoul Metropolitan Government
• Oklahoma Department of Corrections
• Oslo Police
• Pennsylvania Department of Transportation
• Pennsylvania State Police
• Singapore Police
• Social Security Administration
• Sussex Police
• Technology Administration
• Texas Attorney General
• Texas Commission of Enviromental Quality
• Texas Department of Criminal Justice
• Texas Department of Public Safety
• The Port Authority of New York and New Jersey
• Transport Trading
• Tribunal Regional do Trabalho
• U.S. Securities and Exchange Commission
• United States Air Force
• United States Coast Guard
• US Department of Housing and Urban Development
• US Department of the Treasury
• US Department of Transportation
• US Fish and Wildlife Service
• Virginia Department of Corrections
• Wisconsin Department of Transportation
• Wyoming Department of Transportation
Industrial Products
• ABB
• Afrisam Cement
• AGCO
• AMG Engineering
• Amsted Industries
• Applied Materials
• Baker Hughes
• BBT Thermotechnik
• Belimo Customization
• Berry Plastics Group
• BHP Billiton
• Blount International
• Borealis Group
• Cannon Industries
• Caterpillar
• CEMEX
• Champion Compressors
• Chart Ferox
• Chart Industries
• CIC
• CM Lake Zurich
• CM Packaging Group
• CM PDI
• CM Stone Plastics
• CNH America
• Comercial Metals Corporation
• Cooper Industries
• Corning
• Daikin McQuay
• Danfoss
• Delphi
• Dofasco
• DuPont
• Eaton
• Entegris
• ERICO
• Eurofase
• FMC Technologies
• Fuji
• Fujitsu
• Gascogne Laminates Germany
• GD Midea Air-Conditioning Equipement
• Gerdau Acos Longos Brasil
• Gillette
• Goodyear Tire & Rubber
• Gree Electric Appliances
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Guangdong Midea Electric Applicances
• Hastings Deering
• Hi Essence Cable
• Ilim Group
• Ingersoll Rand
• Integra-Cast
• IPB
• JFC Holdings
• John Deere
• Johns Manville
• Kruegger International
• L.B. Foster Company
• Leatherman Tool Group
• Lincoln Electric
• Mantaline
• Metso Paper
• MWV PPO
• National Oilwell Varco
• NCI Building Systems
• Neapco
• Newell Rubbermaid
• Nordson
• Noritz Corporation
• Novellus
• Oceaneering International
• OSRAM
• Packard North America
• Pall Corporation
• Panasonic
• Payma Corporation
• Philips
• Precision Dynamics
• Racchetti
• Regal Beloit
• Rinnai Corporation
• S&C Electric
• Sany
• Schneider Electric
• Sealed Air Corporation
• Shanghai Electric
• Solutia
• Speedline Technologies
• Sumimoto
• The Boeing Company
• The Warren
• Thomas Steel Strip
• ThyssenKrupp
• Trex Company
• Trimo
• TruEconomy
• United Technologies Corporation
• UPM
• Vaillant
• Valcon
• Varian, Inc.
• Wenger
• Weyerhaeuser
• Xerox
• Zamil Steel
• Zumtobel Group
Insurance
• The Regence Group
• VSP
Media and Entertainment
• America Online
• Charter Communications
• Cox Communications
• Lagardsre
• The Walt Disney Company
• Time Warner
Non-Profit
• Carnegie Museums of Pittsburgh
Other
• Exxaro Resources
• Patriot Coal
• Sun Metals
• The Mosaic Company
Petroleum/Chemical
• Air Liquide
• Air Products and Chemicals
• Ashland
• Baker Hughes
• Ballance Agri-Nutrients
• Bayer
• BG Group
• Bharat
• BP
• China National Petroleum Corporation
• China Petroleum & Chemical
• China Pingmei Shenma Energy & Chemical Group
• Clariant
• CNOOC China
• ConocoPhillips
• Datong Coal Mining Group
• Dow Chemical
• Eastman Chemical
• Eastman Kodak
• Ecopetrol
• Essar Oil
• Esso Nederland
• ExxonMobil
• Frontier Oil
• Halliburton Company
• HB Fuller
• Hess Corporation
• Holcim
• Husky Energy
• ICI Paints
• International Specialty Products
• Johnson Matthey
• Kluber Lubrication
• Linde Group
• Murphy Oil
• National Starch
• Neste Oil
• Noble Energy
• Nufarm Americas
• Pertamina
• Petrobras
• PetroChina
• Praxair
• Repsol
• Royal Dutch Shell
• Schlumberger
• SICPA
• Sinclair Group
• Sinochem
• TOTAL
• Total Raffinage Marketing
Pharmaceutical
• Abbott
• Accenture
• Alcon
• Align Technology, Inc.
• Alkermes
• Arthrex
• Astra Zeneca
• Avecia Biotechnology
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Bard
• Bausch and Lomb
• Baxter
• Bayer
• Becton Dickinson
• Boehringer Ingelheim
• Boston Scientific
• Bristol-Myers Squibb
• CareFusion
• Carval de Colombia
• Cephalon
• Covidien
• CSL Behring
• Eli Lilly and Company
• Genentech
• General Electric
• Gilead Sciences
• GlaxoSmithKline
• Janssen-Cilag
• Johnson & Johnson
• Luxottica
• Medline Industries
• Medtronic
• Merck & Co.
• Nippon Shinyaku
• NIPRO
• Novartis
• Olympus Medical Systems
• Otsuka Pharmaceutical
• Pfizer
• PRIM
• ResMed
• Roche
• Sanofi
• SARSTEDT
• Shanghai Pharmaceutical
• Shenzen Huamingtai Experimental Equipment
• Sorin Group
• Stryker
• Synthes
• Takeda Pharmaceutical
• Terumo
• Therakos
• Zimmer Holdings
Rental
• Aggreko International
• Arval Service Lease
• Avis Budget
• Enterprise Holdings
• Hertz
• Rent-A-Center
• Ryder
• The Crawford Group
Retail and Wholesale
• Abercrombie & Fitch
• Advanced Business Graphics
• AEON
• Anheuser-Busch
• Apparel Group
• Aramark
• Arcadia Group
• Arcos Dorados Holdings
• Arrow Electronics
• Ashland
• Auto Electric Service
• Avnet
• Barnes Group
• Bernick's
• Bloomin' Brands
• Brinker International
• Broder Bros
• C&S Wholesale Grocers
• Canon
• Cargill
• Carrefour
• Club Mediterrane
• Compass Contract Services
• Cooperativa Italiana di Ristorazione Societa
• CVS Caremark
• Daimaru Matsuzakaya Department Stores
• DEMDACO
• Dorma
• Dorman Products
• Eastman Kodak
• Express Scripts
• FINSA
• Flunch
• Gloria Jeans
• GMRI
• Greggs
• Halton
• Home Depot
• Integrated Supply Network
• J Front Retailing
• Johnsonville Sausage
• Johnstone Supply
• Klein's All Sports
• Leggett & Platt
• LifeScan
• Logistica 3W
• Lotte Shopping
• Lubrizol
• LUK Automotive Services
• Macy's
• Marsh Supermarkets
• Maytag
• McDonald's
• MCI Service Parts
• Medtronic
• METRO
• Michaels Stores
• MidwayUSA
• Mitsui & Co.
• Monsanto
• Mos Food Services
• Nash Finch Company
• Natuzzi Americas
• Nippon
• Nova Scotia Supply Chain
• Oracle
• Pizza Hut
• Qui Group
• R.E. Michel Company
• Reckitt Benckiser
• Roche
• Safeway
• Sasol
• Sears
• Seven & I Holdings
• Shinsegae Co
• SmartBargains
• Sodexo
• Sogo & Seibu
• Sounds True
• Standard Auto Parts
• Standard Motor Products
• Starbucks
• Taco Bell
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Target
• The Merrill Company
• The Parts House
• The Pictsweet Company
• Tim Hortons
• TWDC Strategic Sourcing
• United Farmers of Alberta Cooperative
• Wal-Mart
• Warehouse Stationery
• Wawa
• Westinghouse Electric Company
• Whitbread
• XanGo
• YUM! Brands
Services
• Abengoa
• Adobe Systems
• Alarm Automatika
• Alcatel Lucent
• Allegiance Properties
• Allegis Group
• ALOM Technologies
• Altran Technologies
• AON Hewitt
• Apollo Group
• Apollo Hospitals
• Argon
• Ascension Health
• Asklepios Kliniken Hamburg
• Atento Brasil
• Baker & McKenzie
• Battelle Memorial Institute
• Batten & Company
• Baylor College of Medicine
• Bechtel Group
• Bellwether Services
• Benesse
• Bilcare
• Black & Veatch
• BMI Healthcare
• Board of Education of City of Chicago
• Booz Allen Hamilton
• Brunel International
• Carlisle Companies
• Carlson Holdings
• China National Nuclear Corporation
• China Travel International
• China United Network Communications
• Cisa Trading
• CJ International
• Community Health Systems
• Compass Contract Services
• Contax
• Copper Trading
• Corning
• CSC
• DaVita HealthCare Partners
• Deloitte
• Desigual
• Dignity Health
• Diversified Maintenance Systems
• ECS Holdings
• Edith Cowan University
• EDS
• General Electric
• Genting Malaysia
• Georgia Tech
• Guidant
• Guy's and St. Thomas' NHS Foundation Trust
• HCA
• HealthCare Partners
• Hercules Holding
• Hewlett-Packard
• Home Inns & Hotels Management
• Howard Hughes Medical Institute
• Huawei Technologies
• Hyatt
• Hyundai Motor Company
• Infosys
• Intelligence
• Johnson & Johnson
• Jubilant Organosys
• Kaiser Foundation Hospitals
• Kelly Services
• Kettering Health Network
• Kimberly-Clark
• KPMG
• Laboratory Corporation of America Holdings
• Lakeshore Community Hospital
• Lapiz Online
• Latham & Watkins
• Lavalin Group
• Leland Stanford Junior University
• Manpower
• Manpower UK
• Mantis Partners
• Marketsphere Consulting
• Marriott
• McKinsey & Company
• Medica
• Mercer
• MET Sundry Supplies
• Microchip Technology
• Millennium & Copthorne Hotels
• Mitchells and Butlers Leisure Retail
• Mitsubishi
• Morson International
• NH Hoteles
• Nippon
• Ogilvy Group
• Omnicom
• Onet Services
• Ontario Lottery and Gaming
• Penta-Ocean Construction Company
• PricewaterhouseCoopers
• QPSI-Burlington
• Quest Diagnostics
• Randstand North America
• Recruit Holdings
• Renaissance Hotel Operating Company
• Rezidor Hotel
• Sage
• Samling Strategic Corporation
• Scandic Hotels
• Select Medical Corporation
• Seoul National University Hospital
• ServiceMaster
• Shanghai Foreign Service
• Sinaer Maintenance Division
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry
• Singapore Technologies Engineering
• Sinohydro Corporation Limited
• Six Continents Hotels
• SLCP Consulting
• Sodexo
• Sonda
• Sony
• Sørlandet Sykehus
• State University of New York
• Sun International
• Tao Bao Software
• Tata
• TECHNIP FRANCE
• TEKsystems
• Telsource Corporation
• Terminix
• Tetra Technologies
• The Methodist Hospital
• The ServiceMaster Company
• Tieto Sweden
• Tokai
• T-Systems Nederland
• U. T. M. D. Anderson Cancer Center
• Umass Memorial Health Care
• Unilab
• University of California
• University Of North Texas System Business Service Center
• URS Corporation
• US National Institute of Health
• US Oncology
• Vestre Viken
• Vivaki Communications
• Wipro
• Xerox
Telecom
• Sutherland Global
• T-Mobile
Unknown
• Andersen Corporation
• Firestone
• Nordson
• Sun Microsystems
• Toshiba
• Whirlpool
Utility
• Alliant Energy
• American Water
• Capital Power
• CenterPoint Energy
• Centrica
• Duke Energy
• Duquesne Light Company
• E.ON
• EDP Renewables
• Enel
• Exelon
• GDF Suez
• Georgia Power
• Laclede Gas Company
• NorthWestern Energy
• OGE Energy
• Philadelphia Gas Works
• Progress Energy
• Puget Sound Energy
• Saskatchewan Power Corporation
• Southern Company
• SSE PLC
• Tennessee Valley Authority
• TenneT
• Vectren
• Xcel Energy
Waste Management/Environmental
• Sukleen
© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014
OSB Participant List by Research Area and Industry