Ostergaard & Co A  company  introduc/on  

We will become the partner of choice by securing our clients' success through access to the best talent and training available. Success for our clients We make our clients successful. All our decisions conform with this goal. We understand that if our clients succeed, we will have achieved our mission. Business understanding We earn the right to be entrusted with our clients business by sparing no effort to truly understand their business. We select only industries that we understand. We hire associates who are experts in their industries. Life time clients We want life time clients. We take on assignments on a selective basis and limit the number of on-going projects to ensure that we can commit the necessary resources to provide a personalized approach and deliver a top notch solution. We expand alongside our clients. We understand that a referral from a satisfied client is priceless. Communication We recognize that frank yet respectful communication is a pre-requisite for a coherent organization. A challenging situation is best countered in its infancy. Our team We foster an environment of fun and informality. We attract people with a passion for improving themselves and for winning. We understand that success comes from within and we trust our associates to do the right thing

Mission and Values

Company overview

Ostergaard & Co is a boutique human resource services firm. As licensees of leading companies in the field we help our clients attract, hire, retain and improve ROI on their human capital. !   Incorporated in China, Hong Kong and Singapore in 2007 (fully licensed) !   With own offices in Shanghai, Hong Kong and Singapore, we cover all of Asia with exclusive agents in Thailand, Vietnam, Indonesia and Taiwan

!   Our main business areas are:

!   Executive Search !   Psychometric assessment !   Cognitive ability assessment !   Leadership training

!   Sales training and assessments

!   360 and interviewing technique

Executive search

Executive search The best headhunter is one that knows your business and who can help you promote your company’s selling points effectively to potential candidates. We have a very narrow industry focus. We work exclusively for companies in industries that we have worked for ourselves. Our partners and associates have held senior positions in the industries we serve. We know the challenges you face – we have walked a mile in your shoes. We source candidates from our own networks – there is rarely more than 2 degrees of separation from the candidates we introduce. Either we have worked directly with them or somebody we worked directly with has.

Executive search - our process !   Retained and contingency based searches !   Customized process (personality assessment, IQ testing, pre-screening) !   Strong system support !   Weekly progress reports !   Regular follow-up for three months after completed probation !   360 immersion to truly understand our clients “organizational psyche” !   Design and roll out Employer Sales Campaign® to attract candidates

• Kick  off  Mee+ng  with  client  to  understand  posi+on  and  company  specific  needs  

• Market  Research  • Internal  Database  Research  

• Adver+sement  (opt.)  

• Screen  candidates  • In  depth  interviews  • Tes+ng  (opt.)  

• Evaluate  • Create  individual  profiles  incl.    skills,  professional  experience  and  personal  aKributes  

• Shortlist  candidates  

• Present  short-­‐listed  candidates  to  the  client  

• Arrange  client  interviews  

• AKend  client  interviews  (opt.)  

• Reference  check  • Support  remunera+on  and  contract  nego+a+ons  

• Finalize  placement  • Keep  ongoing  contact  with  client  and  candidate  aPer  contract  signature.  

Our focus industries

-  CEO/COO/CFO/CCO -  MDs/GMs/VPs -  Business Unit heads -  Air & Ocean managers -  Contract logistics heads -  Project logistics heads -  Brokers / Charterers -  Air & Ocean procurement -  Category managers -  Sourcing managers -  Sales managers -  Trade lane heads -  Operations managers -  Key account managers -  Vertical managers -  Supply chain managers -  Commercial managers -  Surveyors -  Port captains

Maritime, Logistics / 3PL, Procurement & Supply chain

-  CEO/CCO/CFO/CCO -  MD/GM/VPs -  HR managers -  C&B managers -  Recruitment managers -  OD managers -  Training managers -  Finance managers -  Admin managers -  IT managers -  Executive / personal assistants

Generic positions & functional heads

Psychometric Assessment

Ostergaard & Co is an official licensee of PI ® Worldwide and their portfolio of organisational improvement tools. Based on Marston’s emotional theory (to measure behavioral styles) the flagship product is the Predictive Index® – the words most thoroughly validated personality assessment. Quick and Easy to Use: The PI is a practical, quick, and easy-to-use solution for gathering employee insights. The assessment takes approximately 10 minutes to complete, and allows for clients to interpret results on a candidate or employee immediately. Based in Science: The Predictive Index is work-related, free of bias, valid and reliable. It can be used for both selection and career development opportunities. We’ve conducted hundreds of statistical studies across all industries, demonstrating the extent to which the PI predicts workplace performance Broadly Applicable: The PI is used widely across multiple industries, jobs, levels, company sizes, growth trajectories, and business models. It is available online in 65 languages, and is used in more than 140 countries. Unlimited Internal Use: The PI is based on an annual investment basis reflecting the client’s size, making it extremely flexible and scalable. This unique approach provides clients with unlimited internal use of the instrument with candidates and employees, allowing use of the PI throughout the organization. Self-Sufficient: The Predictive Index system is built on a model of self-sufficiency rather than per click or consultant dependency. Managers are trained on the use and application through the PI Management Workshop™, the companion Knowledge program to the PI assessment. This program is often referred to by participants as the best management development program of their careers.

Predictive Index ® (PI®)

By giving you valuable insight into your team members personality traits and motivational needs The Predictive Index ® (PI®) can assist you in all these endeavors:

How does the Predictive Index® help you?

Cognitive ability assessment

“Uncover a persons ability to learn and capacity for performance and thereby predict their chances of success in a given job”

Ostergaard & Co is an official licensee of the Professional Learning Indicator® which is the world’s leading accurate cognitive ability assessment system The PLI test system is available in 60+ languages and measures the cognitive abilities in your organization and among candidates for recruitment. This information will not just measure alertness and capability, but paired with a psychometric personality system like the Predictive Index® (PI) it will provide comprehensive information for you about your individual employee’s capacity for performance. The results of the PLI test enable you to match your positions with your candidates and to tailor communication and training to best match the individual employee’s potential. Successful organizations across the world use the PLI to develop their businesses. These companies span a wide number of industries and have differing challenges but have one thing in common: a need to develop and find talented people The PLI assessment is the most cost-efficient and practical way to turn that knowledge into a competitive advantage in day-to-day HR operations, using Cognitive Abilities as a solid data-point when assessing individuals. Easy to administrate, cheating-proof and it takes only 12 minutes for candidates to complete

The Professional Learning Indicator® (PLI®)

Cheat-proof, web-based, 50 questions, each test unique from a total of 2,000 questions, correlation to IQ is scientifically validated, 12 minutes – done! The PLI test will help you uncover:

•  How fast learning will take place •  The degree of ’return’ from instruction and experience •  Processing new information •  Problem solving •  Adaptation •  Discernment based on complex information

And ultimately it will help you predict a candidate’s chance of success in a job. The higher the job complexity, the higher the correlation between a high score and success in the job.

The Professional Learning Indicator® (PLI®)

Job  Complexity   PLI  predictability  Not  complex   0.40  

Average   0.51  

Very  complex   0.58  

Sample questions Output format

The Professional Learning Indicator® (PLI ®)

Corporate Training

Logistics & Shipping specific training Given our long experience in the logistics and shipping field we have designed three programs specifically aimed at these industries. We combine award-winning modules from Brian Tracy International with real life experience and offer the following programs:

!   Logistics Sales 101 – for anybody with customer contact regardless seniority. Covers such areas as defining value proposition, building trust with customers, sales negotiation and much more

!   Logistics Telesales – for in-house sales personnel and customer service. Covers such areas as phone manners, campaign management, call script generation, handling objections and much more

!   Logistics Advanced Sales – for senior sales personnel and key account managers. Covers such areas as consultative selling, key account management plans, Stakeholder management and much more

Tailor-made courses In collaboration with our clients, we design custom-made courses that address specific challenges or priorities in our clients’ organizations. Using our own methodology of surveys and deep-penetrating interviews we uncover the root challenges that have to be addressed and put workshops together. Some past examples of custom-made courses are:

!   Global corporate values roll-out – a series of workshops for senior and middle management aimed at explaining the values and how to translate these to peoples’ daily work. (European leading pharmaceutical firm)

!   5-year global strategy China roll-out – 5 workshops aimed at cascading a new global strategy to the China organization. (European 3PL firm)

!   Change management – a series of workshops aimed at equipping the leaders and managers of the firm to cope with a major downsizing effort and migration of all back office functions to a shared service center. (Asian insurance firm)

!   Empowerment– a 3-day workshops designed to translate the terms empowerment and delegation to a group of junior hi-po’s. (European leading pharmaceutical firm)

Ostergaard & Co’s trainers are certified trainers of Brian Tracy Inter-national’s host of seminars. Brian Tracy International is an international training organization specializing in the training and development of individuals and organizations. The mission of the organization is to help individuals and corporations achieve their goals faster and easier than ever thought possible. Many of the world’s finest companies are using Brian Tracy Seminar Systems to build their people and give them the skills necessary to compete in today’s challenging marketplace. With “real life” work experience our trainers pepper the courses with useful anecdotes from their professional careers in China. !   Focus on sales and leadership !   Practical put-to-immediate-use tools and techniques !   Make permanent positive changes to your organisation

After Steven Drotter, Ram Charan and Jim Noel wrote the seminal work on leadership transition: “The Leadership Pipeline” they formed Sirrah Group and designed workshops around it to teach people how to cope with the transitions. Ostergaard & Co now offer these endorsed courses to our clients in Asia. The step from accepting a leadership position to becoming a successful leader takes more than merely providing better leadership skills. It calls for a fundamental adjustment in mindset! The Leadership Transition Programmes® for each of the leadership levels leading others, leading leaders and functional leaders teach participants how to make this adjustment. The programmes support leaders at various leadership levels in developing the appropriate work values, time application and skills.

Leadership Transition Programmes® (LTP)

As part of PI Worldwide’s portfolio, we offer the consultative sales module Customer Focused Selling™ (CFS). The one- or two day course is augmented by the web-based Selling Skills Assessment Tool™ (SSAT) which provides an objective read on the current skills present in your organisation.

Customer focused selling™ (CFS)

This is not your typical sales seminar. In a highly interactive, adult learning format, Customer-Focused Selling tm (CFS) provides all the core competencies needed for effective consultative selling with special emphasis on the particular areas shown by the Selling Skills Assessment Tool™ (SSAT) to need improvement.

!   Increased sales volume !   Improved closing ration !   More efficient and productive use of time !   Larger cross-selling volume !   Increased repeat and referral business !   Better differentiation

Ostergaard & Co represent CATIL® suite of talent management solutions. As part of that we offer the 1-day interviewing technique workshop based on the CATIL methodology. CATIL® interview techniques are pragmatic and immediately applicable for line managers and Human Resources professionals. CATIL® interview is about asking powerful questions and making the most of it. CATIL® interview techniques workshop covers all steps of a recruitment interview and delivers an effective methodology for a systematic probing of required competencies (Competency Based Interviewing) Practical exercises of the workshop are presented by experienced recruiters who coach each participant to optimize the learning experience

CATIL® Interviewing technique workshop

CATIL – PROBING FOR DEPTH Context è What was the situation about? Action è What did you do? How did you do it? Thinking è Explain your thinking for this approach? Impact è What was the outcome or effect? Learning è What did you take away from this?

CATIL

COPYRIGHT © 2014. CATIL® is the trade mark for Talent Management Solutions developed by Affentranger Kveton + Partners Sàrl, Fin d’Elez 18-20, CH-1273 Arzier-Le Muids, Switzerland

Generic training courses We offer below mentioned 1-day courses for groups > 6 people.

Coaching and Mentoring CRM Effective Meetings Facilitation Skills Interpersonal Skills Performance Appraisal The New Change Leader Effective Teamwork Employee Motivation HRM - Recruitment And Selection

Delegation and Empowerment Leadership And Influence Managing Conflict Personal Productivity Presentation Skills Selling Professional Services Strategic Decision Making Strategy, Leadership And Culture Telesales

Optimize your organization

Ostergaard & Co represent CATIL® suite of talent management solutions. Unlike traditional competency models that focus only on measuring leadership competencies, CATIL’s competency model and 360 feedback approach enable line managers to help individual employees at all levels of an organization understand how they are perceived by others. Managers can benefit from CATIL’s 360 Feedback by asking their direct reports to complete the survey, in turn gaining insight into how their teams rate their management style and performance, and compare this with their own assessment. !   Increase objectivity and fairness in all performance evaluations !   Multiple applications to assess individuals, teams and

job roles !   Focus on competencies that align to team success

factors and objectives !   Benchmark your employee’s competencies against a

given role and the team !   Customizable online reporting system

CATIL® 360 feedback solution

COPYRIGHT © 2014. CATIL® is the trade mark for Talent Management Solutions developed by Affentranger Kveton + Partners Sàrl, Fin d’Elez 18-20, CH-1273 Arzier-Le Muids, Switzerland

Ostergaard & Co represent CATIL® suite of talent management solutions. The CATIL® Interview e-Guide provides hiring managers with a simple and cost-effective interviewing methodology which: !   Quickly identifies the behavioral competencies required for superior job

performance in any given role !   Automatically generates a selection of targeted behavioral event interview

questions to evaluate a candidate’s capacity to meet that job’s demands !   Reminds interviewers to ask deeper probing questions following CATIL’s

questioning template (Context / Action / Thinking / Impact / Learning) to extract further information

!   Provides interviewers with an assessment matrix to record and calibrate candidates suitability against their competition

!   Ensures a “fair” and professional interview process for prospective candidates

!   Provides seamless integration with PI® profiles and PRO’s for users of the Predictive Index® system

!   Saves time in preparation for interviews

CATIL® Interview E-Guide

COPYRIGHT © 2014. CATIL® is the trade mark for Talent Management Solutions developed by Affentranger Kveton + Partners Sàrl, Fin d’Elez 18-20, CH-1273 Arzier-Le Muids, Switzerland

Organizational constellation analysis One of the reasons high performers perform well in an organization is that they have been placed in jobs that match not only their skills but also their personality traits. Skills can be taught but a persons personality is formed early in life and does not change dramatically. More often than not, the right placement of a person in an organization happens more by coincidence than by design and it often goes wrong. Who has not encountered the perfect sales person struggling the very moment she becomes a manager and have to be tough with people? Using the personality assessment tools we make use of in our recruitment activities, we take the guesswork out of setting the perfect high-performing team in your organization. !   Full assessment of your team with recommendation of ideal positions !   Behavioral/personality, leadership assessment !   Increase productivity, training efficiency and output quality “Coming together is a beginning. Keeping together is progress. Working together is success” – Henry Ford

What is in it for you?

Choose Ostergaard & Co because: !   Who better to recruit people in your industry than people from your industry? !   We come from backgrounds of managing large companies in China & Asia !   We have successfully filled hundreds of positions in your industry !   Many of your competitors use Ostergaard & Co !   Representing several of the most respected names in training, personality assessment, cognitive assessment and organizational improvement, PI Worldwide™, PLI®, Brian Tracy International™, Sirrah™ and CATIL® and our executive search activity we offer a complete scope of HR services !   We customize our products to all out clients !   We strive for lifetime clients and seek to improve your company’s profile !   We improve the ROI on your human capital

We make it our business to know your business™ Visit our website: www.ostergaard.com.sg