Quick start guide
©2020 MUFG Union Bank, N.A. All rights reserved. Member FDIC. Union Bank is a registered trademark and brand name of MUFG Union Bank, N.A. unionbank.com
1 An ATM or contactless debit card will not be mailed to you (1) if you declined during account opening to have a card issued, or (2) until your initial account opening deposit has been received and funds from that deposit are available for withdrawal.2 Refer to the Online Banking Service Agreement for more information. 3 Mobile Banking is offered to Union Bank Online Banking customers. However, you must have a web-enabled cell or smartphone to use Mobile Banking. You may incur and are responsible for any charges assessed by your mobile service provider. Please consult your service provider for details.4 Limits and transfer fees may apply. Refer to the Online Banking Service Agreement, Personal Accounts & Services Disclosure and Agreement, and applicable Personal Accounts Fee Schedule.5 Apple, the Apple logo, Apple Pay, Apple Watch, Touch ID, iPhone and iPad are trademarks of Apple Inc. registered in the U.S. and other countries Google Pay is a trademark of Google LLC. Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd.
8914579 (02/20)
Other helpful information Contact us We are committed to providing you with an exceptional banking experience. If you have a question or concern regarding your new Union Bank account, please contact us.800-238-4486
Monday–Friday, 7:00 a.m.–9:00 p.m. PT Saturday, 8:00 a.m.–5:00 p.m. PT Sunday—closed (Excluding federal holidays)
Automated service is available 24 hours a day, seven days a week.
Wire transfers Transfer money quickly from your Union Bank account to any bank account in the United States or abroad, easily and securely.4
Domestic wires within the United States How: Online Banking or visit a branch (during regular business hours) Federal Wire #: 122000496
International wires How: Visit a branch SWIFT Code: BOFCUS33MPK
Debit card features Contactless payments You can make purchases quickly and securely with your new contactless debit card. Just tap anywhere you see this symbol.
Mobile wallet5 After you activate your debit card, remember to add it to your phone’s wallet for use with Apple Pay®, Google Pay™, or Samsung Pay®.5
Banking locations Convenient access to more than 300 branch locations and over 500 ATMs in California, Washington, and Oregon. Visit unionbank.com/branchlocator for a complete list of branch locations and their hours.
To activate your account, make an initial deposit in one of two easy ways:
l Cash l Check
Quick tip: ATM or contactless debit cards will only be sent after you make an initial deposit.1
Setting up direct deposit will provide instant access to money routinely deposited into your account.
• Payroll and other income: Fill out a Union Bank direct deposit form at unionbank.com/directdepositform or use your company’s form
• Federal government benefits: Call Go Direct at 800-333-1795 or visit godirect.gov for more information
Quick tip: Union Bank routing numbers can be found on the next page.
Go to unionbank.com/signup to enroll in Online Banking. Please make sure to have the following information available:
• Last 8 digits of Debit/ATM card• Account number
Quick tip: Download the Union Bank Mobile Banking app to enroll now.3
Use your contactless debit card for purchases or payments anywhere Mastercard® is accepted. Your debit card should arrive within 10 calendar days after making an initial deposit.1
Quick tip: If you haven’t received your debit card 10 calendar days after your initial deposit, please call us at 800-238-4486.
Online access to your statements reduces potential for fraud and identity theft.
• Log on to Online Banking and click “Statements.”• From the Delivery Method dropdown menu, select “Online Statement Only.”• Click “Confirm.”
Quick tip: Online Statements and check images are available for 7 years.
Deposit money into your account1
Note: See next pageSign up for Online Banking2
Set up a direct deposit
Enroll in online statements
Activate your debit card
Welcome to your new Union Bank account. As your financial partner, we want to make it easy for you to get started.
Learn more about your checking account here: unionbank.com/getstarted
CBDP51571_8914579_WelcomePkgInsert_BRO-R15.indd 1 2/25/20 5:28 PM
Important welcome package contents
Welcome letter
Account agreement & amendments
Fee schedule
Privacy notices
Simply Stated Product Guide
Starter checks
Online and Mobile Banking brochure
Overdraft Choices brochure (including: What You Need to Know About Overdrafts)
Notes
Make the most of your new bank accountHere are three things to help activate your new account:
1 Set up direct deposit Make sure you’ve moved your direct deposits to your new Union Bank account.
2 Move recurring payments Identify all automatic and recurring payments. Contact service providers to provide new Union Bank account information. Review several months of prior statements to ensure identification of all automatic payments.
3 Close former checking account Make sure all outstanding checks, debit charges, and automatic payments have cleared your former checking account. Then transfer the remaining balance to your Union Bank account in one of several ways:
l Online Banking l Wire transfer l Check
Quick tip: Contact your former bank and ask them to close your former account. Having a $0 balance doesn’t automatically close an account. Monthly bank service charges can re-open or overdraw your former account with a $0 balance.
New account summary
Account details
Checking name Initial deposit $
Account # ATM or debit card1 (last 8 digits) #
Other account(s) Initial deposit $
Account # ATM or debit card (last 8 digits) #
Other account(s) Initial deposit $
Account # ATM or debit card (last 8 digits) #
Overdraft Choices
Deposit Overdraft Protection Linked account # __________________________________________________________________
Credit Card Overdraft Protection Linked account # __________________________________________________________________
Debit Card Overdraft Coverage Linked account # __________________________________________________________________
(Banker: provide Overdraft Brochure and have client sign applicable enrollment or consent form.)
Other banking solutions discussed today
Credit card
Loans
Home lending
Check orders
Online and Mobile Banking
Other
Routing number: 122000496
Automatic/Recurring payments Paid to: $
Mortgage/Rent
Auto loan
Auto insurance
Home insurance
Other insurance
Credit card
Loans (personal)
Loans (school)
Loans (other)
Phone
Internet
TV
Electricity
Water
Gas
Monthly subtotal
Recurring payment checklist Income $
Payroll income
Payroll income
Other income
Other income
Total income
Monthly budgeting guide
Expenses Paid to: $
Total recurring bills
Food
Childcare
Gas/Fares
Savings goal #1
Savings goal #2
Savings goal #3
Total expenses
Remainder
CBDP51571_8914579_WelcomePkgInsert_BRO-R15.indd 2 2/25/20 5:29 PM
Important welcome package contents
Welcome letter
Account agreement & amendments
Fee schedule
Privacy notices
Simply Stated Product Guide
Starter checks
Online and Mobile Banking brochure
Overdraft Choices brochure (including: What You Need to Know About Overdrafts)
Notes
Make the most of your new bank accountHere are three things to help activate your new account:
1 Set up direct deposit Make sure you’ve moved your direct deposits to your new Union Bank account.
2 Move recurring payments Identify all automatic and recurring payments. Contact service providers to provide new Union Bank account information. Review several months of prior statements to ensure identification of all automatic payments.
3 Close former checking account Make sure all outstanding checks, debit charges, and automatic payments have cleared your former checking account. Then transfer the remaining balance to your Union Bank account in one of several ways:
l Online Banking l Wire transfer l Check
Quick tip: Contact your former bank and ask them to close your former account. Having a $0 balance doesn’t automatically close an account. Monthly bank service charges can re-open or overdraw your former account with a $0 balance.
New account summary
Account details
Checking name Initial deposit $
Account # ATM or debit card1 (last 8 digits) #
Other account(s) Initial deposit $
Account # ATM or debit card (last 8 digits) #
Other account(s) Initial deposit $
Account # ATM or debit card (last 8 digits) #
Overdraft Choices
Deposit Overdraft Protection Linked account # __________________________________________________________________
Credit Card Overdraft Protection Linked account # __________________________________________________________________
Debit Card Overdraft Coverage Linked account # __________________________________________________________________
(Banker: provide Overdraft Brochure and have client sign applicable enrollment or consent form.)
Other banking solutions discussed today
Credit card
Loans
Home lending
Check orders
Online and Mobile Banking
Other
Routing number: 122000496
Automatic/Recurring payments Paid to: $
Mortgage/Rent
Auto loan
Auto insurance
Home insurance
Other insurance
Credit card
Loans (personal)
Loans (school)
Loans (other)
Phone
Internet
TV
Electricity
Water
Gas
Monthly subtotal
Recurring payment checklist Income $
Payroll income
Payroll income
Other income
Other income
Total income
Monthly budgeting guide
Expenses Paid to: $
Total recurring bills
Food
Childcare
Gas/Fares
Savings goal #1
Savings goal #2
Savings goal #3
Total expenses
Remainder
CBDP51571_8914579_WelcomePkgInsert_BRO-R15.indd 2 2/25/20 5:29 PM
Quick start guide
©2020 MUFG Union Bank, N.A. All rights reserved. Member FDIC. Union Bank is a registered trademark and brand name of MUFG Union Bank, N.A. unionbank.com
1 An ATM or contactless debit card will not be mailed to you (1) if you declined during account opening to have a card issued, or (2) until your initial account opening deposit has been received and funds from that deposit are available for withdrawal.2 Refer to the Online Banking Service Agreement for more information. 3 Mobile Banking is offered to Union Bank Online Banking customers. However, you must have a web-enabled cell or smartphone to use Mobile Banking. You may incur and are responsible for any charges assessed by your mobile service provider. Please consult your service provider for details.4 Limits and transfer fees may apply. Refer to the Online Banking Service Agreement, Personal Accounts & Services Disclosure and Agreement, and applicable Personal Accounts Fee Schedule.5 Apple, the Apple logo, Apple Pay, Apple Watch, Touch ID, iPhone and iPad are trademarks of Apple Inc. registered in the U.S. and other countries Google Pay is a trademark of Google LLC. Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd.
8914579 (02/20)
Other helpful information Contact us We are committed to providing you with an exceptional banking experience. If you have a question or concern regarding your new Union Bank account, please contact us.800-238-4486
Monday–Friday, 7:00 a.m.–9:00 p.m. PT Saturday, 8:00 a.m.–5:00 p.m. PT Sunday—closed (Excluding federal holidays)
Automated service is available 24 hours a day, seven days a week.
Wire transfers Transfer money quickly from your Union Bank account to any bank account in the United States or abroad, easily and securely.4
Domestic wires within the United States How: Online Banking or visit a branch (during regular business hours) Federal Wire #: 122000496
International wires How: Visit a branch SWIFT Code: BOFCUS33MPK
Debit card features Contactless payments You can make purchases quickly and securely with your new contactless debit card. Just tap anywhere you see this symbol.
Mobile wallet5 After you activate your debit card, remember to add it to your phone’s wallet for use with Apple Pay®, Google Pay™, or Samsung Pay®.5
Banking locations Convenient access to more than 300 branch locations and over 500 ATMs in California, Washington, and Oregon. Visit unionbank.com/branchlocator for a complete list of branch locations and their hours.
To activate your account, make an initial deposit in one of two easy ways:
l Cash l Check
Quick tip: ATM or contactless debit cards will only be sent after you make an initial deposit.1
Setting up direct deposit will provide instant access to money routinely deposited into your account.
• Payroll and other income: Fill out a Union Bank direct deposit form at unionbank.com/directdepositform or use your company’s form
• Federal government benefits: Call Go Direct at 800-333-1795 or visit godirect.gov for more information
Quick tip: Union Bank routing numbers can be found on the next page.
Go to unionbank.com/signup to enroll in Online Banking. Please make sure to have the following information available:
• Last 8 digits of Debit/ATM card• Account number
Quick tip: Download the Union Bank Mobile Banking app to enroll now.3
Use your contactless debit card for purchases or payments anywhere Mastercard® is accepted. Your debit card should arrive within 10 calendar days after making an initial deposit.1
Quick tip: If you haven’t received your debit card 10 calendar days after your initial deposit, please call us at 800-238-4486.
Online access to your statements reduces potential for fraud and identity theft.
• Log on to Online Banking and click “Statements.”• From the Delivery Method dropdown menu, select “Online Statement Only.”• Click “Confirm.”
Quick tip: Online Statements and check images are available for 7 years.
Deposit money into your account1
Note: See next pageSign up for Online Banking2
Set up a direct deposit
Enroll in online statements
Activate your debit card
Welcome to your new Union Bank account. As your financial partner, we want to make it easy for you to get started.
Learn more about your checking account here: unionbank.com/getstarted
CBDP51571_8914579_WelcomePkgInsert_BRO-R15.indd 1 2/25/20 5:28 PM