Our core business in FIG is to
specialize where companies
needs us most, concentrating
on job-related ones to
improve working practices,
productivity and interpersonal
skills.
Our dedicated expertise
ensure that the theory is
effectively translated into
practice.
We run courses in sales, marketing, customer care,
management, and many other soft skills.
We deliver these courses in-house or on an 'Open'
basis.
FIG has been providing practical training for over 21
years.
Customers keep coming back to use us because:
All training is in small groups (average size 8
delegates) allowing time for individual needs to
be met.
All trainers have practical work experience.
All training is practical and highly interactive
We guarantee you won’t get bored but you might
get exhausted!
Future Intl. Group
Training Courses Planner 2019
Future Intl. Group
Communication Skills
How to identify your own communication style.
Understanding the predictable impact of your own style on
others.
How to identify the communication style of others.
How to adapt your style to the style of others.
How to communicate and interact effectively with others.
Aim:
Designed
for:
All personnel in the business who have to interact with people and
whose job responsibilities require a high level of communication skills.
Two full day
Negotiation Skills
To provide each delegate with the knowledge and confidence to
conduct successful negotiations with skilled buyers and negotiators,
without making excessive concessions
To allow delegates to improve their selling and negotiating skills
through a series of enjoyable and highly participative exercises
To provide them with a clear understanding of the techniques and
interpersonal skills required to be an effective negotiator
To prepare a development plan for delegates that identifies their future
development objectives in relation to negotiation skills
Aim:
Designed
for:
This highly enjoyable 'experiential' programme is designed for account
managers, salespeople, managers, and other personnel who need to
improve their Negotiation Skills
Two full day
To teach you how to make powerful presentation
to persuade, win support and sell your products and
ideas
To enable you to develop presentation skills
necessary to enhance your professional image.
To give you the tools to guarantee ongoing
improvement in your presentation technique.
Effective Presentation Skills
Aim:
Designed for: All executives who have to make effective and convincing
presentations to customers, staff, boards of directors,
Two full day
To give a complete overview of the role of product management in
pharmaceutical industry.
To carry out quantitative analysis of the market to identify attractive segments.
To carry out a qualitative analysis to identify strengths and weaknesses and
to identify those segments in which you can out-perform competition.
To develop a positioning which highlights your competitive advantage and
forms the basis of your differentiation.
To professionally prepare a complete product plan.
To realize a communication vehicle for your products.
Product Managers and staff who are candidates for marketing positions.
Pharmaceutical Product Management
Aim:
Designed
for:
4 full days
To make participants familiar with what combinations of marketing mix will
make the most effective promotional program for a product, depending on the
stage of its life cycle.
Re-orientation towards gearing company’s products strategies to profitability
and not only sales volume.
To sharpen the participant’s “analysis” skills, i.e. to improve his/her capacity
to understand the market, the competition, the consumer and the prescribers.
To make strategic and tactical decisions in a dynamic environment, i.e. setting
priorities among different products, segmentation, positioning and allocation
of marketing resources (Human and financial).
Marketing Managers /Product Managers & Executive assuming Mktg.
Responsibilities
Marketing Strategies
Aim:
Designed
for:
3 full days
All personnel whose job is or includes: selling products, services, programs, projects, concepts or ideas.
Aim:
Designed
for:
3 full days
To provide you with the knowledge and skills required for more result
oriented selling.
To take you through the steps of a sales call leading up to a win-win
situation for the seller and the buyer.
Utilizing video recording and playback, the program features extensive
“Learning-by- doing” training in which participants’ selling/persuasion skills
will be practiced and perfected.
To help participant increase the success ratio of communication gained
in each selling or persuasion situation.
Creative Selling Skills
All personnel whose job is or includes: selling products, services, programs, projects, concepts or ideas.
Aim:
Designed
for:
3 full days
Build interpersonal relationships based on awareness of how others see you.
Assess the strengths and weaknesses of your own personal style. .
Analyze buyer motivations with a more in-depth understanding of sales
psychology.
Develop selling skills that will really interest your customers.
Manage your time, tasks and territory more effectively.
On top ,you will understand people including yourself.
Understanding how your buyer thinks ,what your customer really wants and
choosing the right approach to successfully develop that customer.
Advanced Selling Skills
Future Intl. Group
Sales representatives who are new to hospital sales or Key account
managers, experienced salespeople, sales managers .
Aim:
Designed
for:
2 full days Key Accounts Selling Skills
Adopt a more creative and commercially-focused approach to hospital
selling activity,.
Fully understand the business opportunity in hospitals and the process
to get a product onto the formulary.
The Nature of Key Accounts compared to other types of customers.
The impact on the business of Key Customers and the implications of
managing them effectively.
How to make added-value contributions to the customer’s business
Future Intl. Group
Aim:
Designed
for:
Supervisory & Field Coaching
To better understand your leadership style and capability to
coach and counsel.
To increase your performance and that of your organization.
To build rapport and consensus through relating to others.
To excel inconsistently changing environments.
To empower others.
To analyze your subordinate’s development level.
To use effective, situational leadership.
All personnel in line management (district-regional
and/or sales supervisors).
3 full days
Future Intl. Group
How to create new customers .
How to retain the already existing customers
How to Prospect for New Customers
What is Good will & How to build good will & it's importance in
retaining customers ?
How good will (Commitment ) is Vital for CCM .
WHAT is customer service .
How to increase performance (Productivity) by more service .
What are the customer's different personality styles need to
deal with ?
To whom you provide service .
How performance will be improved by good CCM
Sales & Marketing people , All customer service responsible elements .
All junior & senior managers , Supervisors .in any industry field .
HR, PR ,
Customer Care Service (CCM)
Aim:
Designed
for:
3 full days
Future Intl. Group
To provide professionals in the field of medical
devices and pharmaceuticals with the basic
knowledge and skills about EBM that is required to
search for relevant medical articles and to appraise
them critically.
Evidence-Based Medicine (EBM)
Aim:
2 full days
Designed
for: Workers in the field of pharmaceuticals
and medical devices:
Medical sales and marketing,
Drug Regulatory Affairs (DRA),
Medical liaison & managers;
Registration officers;
And Medical doctors..
Aim:
Designed
for:
Cost-Effectiveness Analysis (CEA)
-he aim of this course is to enable workers involved in
pharmaceuticals and medical devices to find, read, and
perform a critique of cost-effectiveness papers, thus to
be able to discuss and provide the suitable economic
evidence when required.
2 full days
Sales and Marketing in pharmaceuticals and medical
devices:
Registration officers;
Purchasing officers;
Medical insurance companies; and Policy makers.
Future Intl. Group
Aim:
Designed
for:
Creativity & Creative Thinking
To identify their habitual patterns of thinking .
How to get unstuck .
How to recognize and develop creative ideas
How to overcome self-limiting beliefs
Practical ways of fostering a creative climate at work
This seminar will introduce participants to new ways of thinking
and new processes for creative problem solving. The program
provides tools and insights for applying creative thinking at work
and in every facet of life.
Anyone who wants to improve his creative abilities, for both marketing and sales management roles
Two full day
Aim :
PharmacoEconomics (Pes) : Basic concepts
Define Pharmacoeconomic and differentiate it from outcomes research
Know different types health related costs and consequences
Describe the ECHO model
Understand the basic principles of Pharmacoeconomic analysis including
perspectives
List and understand the main Pharmacoeconomic evaluation methods
Explain how Pharmacoeconomic can be used in formulary decision
making
Mention the evolution and application of Pharmacoeconomic all over the
world
Exercise on examples of applications of PEs and cost effectiveness
One full day
Designed
for:
Purchasing Personnel In different health departments , Health
Insurance Personnel , Pharmaceutical & Medical Sales and
Marketing Personnel ,
Aim :
Management Performance (PMS) -To know what is employment compensation process
-How to create the Job Description for any post .
-What are employment actions .
-How to develop your employees .
-What is the compensation methodology .
-What is the Appraising Methodology
-How to appraise your employees
-What is Subjective & objective appraising
0-Why Objective appraising is a synergistic action for more
Performance ?
-How to create Job Description
-How to improve your performance by understanding HR
Concepts
3 full days
1- H.R , personnel.
2-Supervisors & Managers at any business field
Directed to :
Future Intl. Group
Risk Management 4 full days – 20 Hours
Understand the meaning of Risk / Risk Management according to ISO 31000 framework. •Comprehend RISK MANAGEMENT processes. •Appreciate the outcomes of RISK MANAGEMENT in business through several case studies in international business arena. •Acquire knowledge on how to draft risk Management policy, Strategy and apply RISK MANAGEMENT practically through case studies.
•Senior managers involved in risk and compliance management •Risk and compliance management vendors, suppliers and service providers. •Risk managers, employees, auditors and consultants • Compliance managers
Aim:
Designed for:
Future Intl. Group
Design and implementation of professional training and human
resources development systems.
Vocational training and professional managerial mind-career
training.
Market Research & Studies.
Industrial Sector & Sub-Sector Analysis.
Policy Analysis and Formulation.
Management Systems Development and auditing.
Private Sector Development Programs.
Business and Strategic Planning for Small Enterprises
FIG Activities
Future Intl. Group
On-Sight Training
FIG offers a wide range of training programs which can be run
exclusively for you at your premises. When you have several
personnel requiring similar training, our service will allow you to:
Design a course that exactly meets your needs
Make substantial cost saving
Discuss sensitive issues freely
Amman - Wasfi Al Tal St. - Salam Center - 2nd Floor
Tel: + 962 6 5519676 Fax: +962 6 5519674
Mobile 00962 79 5565534
P.O. Box: 223 Amman 11831 Jordan
email: [email protected]
website: www.fig.com.jo
Dr. Nael Baids Resume:
Director and Founder of Future Intl. Group (FIG).
He has worked over 26 years for Multinational
Pharmaceutical Companies; Boehringer M., Ciba Geigy and
Schering AG.
During his long career, he assumed many positions and
responsibilities as Product Manager, Promotion Manager,
Sales Manager and Regional Marketing Manager in many
markets in the Middle East (Gulf countries, Jordan, Syria,
Lebanon, Cyprus, Yemen and Palestine). In his different
positions in different countries he gained a lot of experience
which qualified him in his current position to conduct many
practical training courses in Selling Skills, Communication
Skills, Presentation Skills, Product Management and
Marketing Management on aspects that can be applied on the
ground and on problem solving.