© 2009 IBM Corporation
Our Success in Asia is in your hands
Janet Matton, Vice President, IBM Australia / New ZealandNovember 25th, 2009
© 2009 IBM Corporation2
A career summary
IBM – a global innovation company
The essentials of a world wide business growing into Asia
The opportunity and the imperative
Agenda
2
© 2009 IBM Corporation3
An ordinary childhood leading to a global career
Born 1956 - out ofJoyce May Naismith - housewife / part-time worker / artist Reginald Charles Matton - Master Plumber & Builder
EducationRosanna State SchoolMacleod High SchoolSwinburne College - BCom, SW, RHwGL
Travel1973 – New Zealand1976 – Japan1977 – China1978 –> Everywhere !!
Career1973-1974 Melbourne Articles Clark, McNab & McNab1975-1978 Melbourne Swinburne1978-1983 Melbourne IBM Melbourne, Systems Engineer1983-1986 Canberra IBM Canberra, Manager1987-1995 Sydney IBM Sydney, Manager/Snr Manager / CIO1995-1998 CT/ NYC IBM USA, Manager Headquarters1998-2001 London IBM UK, Manager Europe2002-2004 Sydney IBM Sydney, Executive AN/Z 2004-2006 Tokyo IBM Asia, Executive Asia Pacific2007-2008 Shanghai IBM Asia, Executive Asia Pacific2009 - ?? Melbourne IBM Melbourne, Executive AN/Z
© 2009 IBM Corporation44
We’ve only just begun to uncover what is possible on a smarter planet
Smart Healthcare
Smart Education
Smart Energy
Smart Transportation
Smart Cities
Smart Water Innovation that can improve the way we work and live
Innovation that can improve the way we work and live
IBM – a global innovation company
© 2008 IBM Corporation5
Relocated AP Headquarters from Tokyo to Shanghai in 2007
IBM has been participating in Asia for more than 75 years .Over time the dynamics for growth have shifted from Japan to China, India and other Asian economies
JapanJapan Asia PacificAsia Pacific
Established in 1937
$9.6B revenue FY2008
47% of AP total revenue
21,000 employees
Research Labs: 1
Software Development Labs: 1
Global Delivery Centers: 1
Average age 40.5
Established and re-established in 15 countries between 1932 and 1993
$11.3B revenue FY2008
53% of AP total revenue
116,000 employees
Research Labs: 2
Software Development Labs: 8
Global Delivery Centers: 56
Average age 30
© 2008 IBM Corporation66
26 branches 16,600 employees 10,000 business partners
China GDP growth – 9%Population: 1,330 million people Projected to become the world's largest economy by 2040World’s largest source of university graduates
AP Centres: IBM Global Procurement Asia Pacific Business
Transformation Outsourcing Centre Call centre/contact centre System production & export centre
Global Centres in China: Rail Center Research Lab Development Lab Systems & Technology R&D lab System Centre Innovation Centre IBM’s first global supply chain
centre
Remote Sales office
Capital
Global Delivery Centre
Application Services
Research Lab
Guangzhou
Dalian
WuhanChengdu
Shenyang
Urimuqi
Nanjing
FuzhouChongqing
Changsha
Xian
Kunming
Hong Kong
Shanghai
Taiwan
BEIJING
Shenzhen Taipei
Software development lab
System and technology lab
ChinaChinaChina Taiwan Hong Kong
IBM China
© 2008 IBM Corporation7
Example of a globally integrated company – IBM Greater China Group provides expertise to the world
Example of a globally integrated company – IBM Greater China Group provides expertise to the world
Europe
South America
Procurement Research IT Services Business Transformation
Services Application Development Accounts Payable
North America S. Korea
Russia
Japan
Asia Pacific
Australia
India
UAE
South Africa
© 2008 IBM Corporation88
ASEANASEAN
Sales & DistributionBusiness Transformation ServicesIBM Software Lab
Regional Linux Technology Centers
IBM Research LabGlobal Service Delivery Centre
Disk & Tape Storage Systems Manufacturing
Integrated Supply Chain ManufacturingAP Accounting/Fulfillment Center
Regional Contact/Support Center
Regional Radio Frequency Identification Device (RFID) Center
10,000 clients
4,200 business partners
16,200 IBMers – 67% working on global missions
IBM ASEANThailand
Vietnam
Philippines
Indonesia
Singapore
Malaysia
Population 576 million World’s youngest workforce: By 2050 22% will be over 60 Vs 30-
40% in China, US & EU GDP: 1.4 Trillion
Singapore Malaysia Thailand Indonesia Philippines Vietnam
© 2008 IBM Corporation99
India / South AsiaIndia / South Asia
85,000 employees; 2500 partners
IBM has more than 35 centers in India
India’s leading Managed Business Process Services (MBPS) vendor – 30,000+ IBMers.
Largest multi lingual software exporter in India,
India Software LabBangalore, Pune, Delhi
India Research LabDelhi, Bangalore
Application Services Bangalore, Pune, Gurgaon, Noida Chennai, Kolkata, Hyderabad
ITD – Global DeliveryBangalore, Chennai, Hyderabad
IBM Daksh & BTOBangalore, Delhi, Mumbai, Chandigarh,Pune, Kolkata, Chennai and Vizag
IBM India
India Population: 1.34 billionIndia GDP: 7.3%
Bangalore HQ
Chennai
HyderabadMumbai
Pune
Kolkata
NEW DELHI
Chandigarh
Ahmadabad
Colombo
Remote Sales office
Capital
Headquarters
© 2008 IBM Corporation10
Australia / New ZealandAustralia / New Zealand
15,000 employees
1,500+ business partners
40+ locations, AP support centres
In 2008, IBM Australia generated revenues of over $A4 billion for the first time in its 76 year history
Export revenues of $A592 million.
Christchurch
1,000+ employees 12 locations Access to a network of 1,000+
partners
Melbourne
Hobart
CANBERRASydney
Brisbane
Perth
AdelaideBallarat
Gold Coast
Darwin
Auckland
WELLINGTON
IBM Australia
Australia – population 21.8 million, GDP growth 2.2%New Zealand – 4.2 million, GDP growth 0.2%
Remote Sales office
Capital
IBM New Zealand
© 2008 IBM Corporation11
IBM has evolved from a US multinational company to became aglobally integrated enterprise in order to capture the greatest growth opportunities.
71% 29%Employees in Asia
15,000 Approx employees in Australia & NZ
>300 Australia & NZ employees working across Asia
In 2008 IBM formed the Growth Markets Unit with headquarters in ShanghaiIn 2008 IBM formed the Growth Markets Unit with headquarters in Shanghai
65% of business outside USA in 2008
© 2008 IBM Corporation12
The Opportunity and the Imperative
Australia companies are growing into Asia Banks, Mining Companies, Breweries & Liquor, other
Skills and knowledge position Australians to compete Our future with Asia is inextricably linked by trade and proximity Need to design our future success by starting with the content of our education programs
Women are under-representedin key sectors Despite higher education levels,
workforce participation rates are dropping
Hard disciplines – eg Science, engineering, IT – together with cross cultural awareness, are the keys to our future prosperity
© 2008 IBM Corporation13
Thank youありがとう ございま
した。