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OUR VALUES - Kuwait Petroleum International€¦ · Q8 Mahler range is the best suited lubricant...

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WWW.Q8OILS.COM Edition 1 / Q8Oils.com / 2017 © OUR VALUES Q8Oils’ mission is to develop products that exceed the highest performance requirements, whilst fulfilling our customers' every need and meeting our responsibility to protect the environment. Service Expertise Quality & innovation Flexibility Partnership The Q8Oils brand Q8Oils develops products, services and solutions that increase the profitability and sustainability of our customers' businesses. We develop, blend and deliver a comprehensive range of technology enhanced lubricants, with a portfolio of more than 1,000 products to suit every application, from the smallest consumer to the largest machine. Q8Oils is the reference for products that exceed the highest performance requirements at competitive prices. Based upon the extensive R&D activities in Q8Oils’ European laboratories, we manufacture a comprehensive range of oils in our own Blending Plants. The usage of high quality base oils and the latest technological innovations guarantee products of the highest quality, approved by all major OEMs. Easy to do business with Q8Oils Customers from more than 90 countries worldwide choose us because it is easy to do business with Q8Oils. We offer a single supply solution for a variety of applications in the Automotive, Energy, Metalworking and General Industry market segments. Thanks to our strong customer centric approach based on product and service innovation, technical expertise and support, Q8Oils has established itself as the number one lubricant supplier for international market leading companies. Q8Oils is part of Kuwait Petroleum Corporation (KPC), ranked as the world's 7th largest oil company. As part of the global energy industry, KPC supplies the world with its vital oil and gas needs via diverse business activities which encompass all aspects of the hydrocarbon industry. From onshore and offshore exploration, to production and refining, petrochemicals, marine transportation and retailing. • Q8 markets fuel through a network of more than 5,000 service stations across Europe. • Q8Aviation provides jet fuel to over 150 airlines at more than 60 airports worldwide. • International Diesel Service (IDS) is a truck service station network for the needs of international road transport companies, active in 23 European countries. Part of a strong group
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Page 1: OUR VALUES - Kuwait Petroleum International€¦ · Q8 Mahler range is the best suited lubricant solution for the increasing number of high-efficiency engines demanding: • High

W W W . Q 8 O I L S . C O M

Edition 1 / Q8Oils.com / 2017©

OURVALUES

Q8Oils’ mission is to develop productsthat exceed the highest performance

requirements, whilst fulfilling our customers' every need and meeting our responsibility

to protect the environment.

Service ExpertiseQuality & innovation

Flexibility Partnership

The Q8Oils brandQ8Oils develops products, services and solutions that increase the profitability and sustainability of our customers' businesses.

We develop, blend and deliver a comprehensive range of technology enhanced lubricants, with a portfolio of more than 1,000 products to suit every application, from the smallest consumer to the largest machine. Q8Oils is the reference for products that exceed the highest performance requirements at competitive prices. Based upon the extensive R&D activities in Q8Oils’ European laboratories, we manufacture a comprehensive range of oils in our own Blending Plants. The usage of high quality base oils and the latest technological innovations guarantee products of the highest quality, approved by all major OEMs.

Easy to do business with Q8Oils Customers from more than 90 countries worldwide choose us because it is easy to do business with Q8Oils. We offer a single supply solution for a variety of applications in the Automotive, Energy, Metalworking and General Industry market segments.Thanks to our strong customer centric approach based on product and service innovation, technical expertise and support, Q8Oils has established itself as the number one lubricant supplier for international market leading companies.

Q8Oils is part of Kuwait Petroleum Corporation (KPC), ranked as the world's 7th largest oil company. As part of the global energy industry, KPC supplies the world with its vital oil and gas needs via diverse business activities which encompass all aspects of the hydrocarbon industry. From onshore and offshore exploration, to production and refining, petrochemicals, marine transportation and retailing.

• Q8 markets fuel through a network of more than 5,000 service stations across Europe.

• Q8Aviation provides jet fuel to over 150 airlines at more than 60 airports worldwide.

• International Diesel Service (IDS) is a truck service station network for the needs of international road transport companies, active in 23 European countries.

Part of a strong group

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W W W . Q 8 O I L S . C O M W W W . Q 8 O I L S . C O M

• ISO 9001: criteria for a quality management system including a strong customer focus, the motivation and involvement of top management, a process approach and continuous improvement.

• RC 14001:chemical industry’s global initiative, practiced in 52 countries, under which chemical companies work together to continuously improve their health, safety, environmental and security performance.

Highlights Plant Antwerp

State-of-the-art Blending Plants

Total surface area43.500 m²

24 base oil tanks of each 1.5 million L

140employees

Own on-site laboratory and R&D

130employees

Highlights Plant Castellar Guidobono

Specialised in Metal-working products

Q8Oils’ lubricant Blending Plants in Belgium and Italy are designed and builtto meet the highest demands for quality and efficiency.

They are fully compliant with local safety, security, health andenvironmental regulations.

Dedication to quality and sustainability

At Q8Oils we want to provide quality and continuous improvement in everything we do. Therefore we are compliant and certified with the following international standards and quality systems:

Environmental standards

It is the mission of Q8Oils to meet our responsibilities in protecting the environment. Therefore we have a strong company policy on HSSE (Health, Safety, Security and Environment) and are compliant with the following standards:

• ISO 14001: requirements for an environmental management system that an organization can use to enhance its environmental performance and sustainability.

• EELQMS: the European Engine Lubricants Quality Management System is a series of development protocols, test methods, production standards and codes of practice that is now widely recognized as the gold standard of quality for automotive engine lubricants around the world.

• OEM approvals: Original Equipment Manufacturer approvals are part of Q8Oils'quality standards. Through our strong relationships with manufacturers, we are able to offer official OEM approvals and at the same time be at the forefront of innovation and develop the highest performance lubricants to meet the challenge.

Own Research &Development

Quality and innovation have always been at the heart of Q8Oils’ business. Therefore we created a Research & Development program for the optimization of existing

products and the development of new innovative lubricants, meeting specific customer challenges.

The R&D development team also enhances production, product application and quality control by providing important information on safety, security, health and environmental issues.

Q8Oils invests strongly in technical research and product develop- ment. Many of the additives we use in our lubricants are the result of own formulations. This enables us to offer custom-made solutions for each particular challenge with a product quality and performance that is far above average.

Key figures Research & Development Program• 50 years of petroleum research & development• 40+ scientists & support staff• ISO 9001, OHSAS 18001, ISO 14001 & RC 14001 certified• Testing of 50,000 samples & 350,000 analyses every year

What we do• Lab & Engine testing • Product services & development• Consultancy • Training

Blending Plant Antwerp, Belgium

Q8Oils’ Blending Plant in Antwerp is located by the river Scheldt, facilitating the delivery of raw materials by ship or barge. The finished lubricants are sold in bulk or in packages ranging from 1 to 1,000 liters.

The ISO certification and integrated control by Q8Oils’ Quality Department ensure safe products of the highest quality. An investment of more than 100 million USD over past years makes this blending plant the most modern in Europe. With a potential capacity of 250 million liters it is also Europe’s largest blending plant.

Blending Plant Castellar Guidobono, Italy

Our Italian plant is located close to the town of Castellar Guidobono, south of Milan. It has highly automated small pack filling facilities and supplies customers worldwide with Q8Oils, Germ-Allcard, Roloil and Q8Oils marine-branded products.

The plant’s flexibility enables Q8Oils to produce an extensive range of products for all specialist and customer needs. A laboratory manages quality control and product development.

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Passenger Car

Heavy Duty

Transport

Bus

Agriculture

Construction equipment

Mining

2-wheels(Motorcycle)

Leisure Marine

Hydraulic Oils

Winter Products(coolant & antifreeze)

Brake/Steering/Leveling fluids

Transmission OilsGreases

Heavy Duty Diesel OilsPassenger Car Motor Oils

Product categories

AutomotiveA vast number of customers worldwide trust the quality and reliability of our automotive lubricants. Designed to protect vital components, improve fuel consumption and reduce harmful emissions, they are at the cutting edge of technology. Our automotive products are continuously improved to meet the various needs of our customers and Original Equipment Manufacturers.

Market segments

W W W . Q 8 O I L S . C O M

Technical supportOur superior quality products are supported by the highest levels of after-sales and technical services. We offer :

• Partnership with customers to develop the products they need

• Technical advice on applications to maximize the benefit of our products

• Support from field based specialists who provide advice on existing applications or develop new products to meet individual requirements

• Collaboration with customers to identify innovative new applications for our products to enhance productivity

ApprovalsQ8Oils is at the forefront of innovation when it comes to new engine design and offering solutions for the changing market. Thanks to our privileged relationships with OEMs, we are able to offer approvals on our products.

Product recommendationWe like to make it easy for our customers. By using our clever product recommendation tools you always find the right product for any application. You can find our oil recommendation tool on www.Q8Oils.com or by contacting with our product application department.

Product development & innovationThe new Q8 Formula Truck range passed all industry and OEM tests and field trials to fulfill and exceed the most stringent requirements of industry specifications and key OEMs. The Q8 Formula Truck range covers the specifications of ACEA, API, JASO and covers the most important OEM requirements.

Q8 Formula Truck delivers fuel savings of 0,5% up to 3,3% as tested in field tests in on- and off highway applications in the EU, the US and China (fuel economy benefits compared to standard 15W-40 oils).

3,50%

3,00%

2,50%

2,00%

1,50%

1,00%

0,50%

0,00%

vs 15W-40 E9

Off road field test

Q8 Formula Truck 8700FE 5W-30 Fuel Economy

vs 15W-40 E7

On road field test

vs 10W-40 Ref

Bench test againstIndustry requirements

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Q8Oils is the preferred oil manufacturer for the energy sector.Thanks to our wide-ranging experience in this challenging marketand our innovative R&D program we continuously optimize ourproducts for stationary gas engines, gas and steam turbines,compressors, marine engines and other energy solutions.

Gas Engine OilsThe technology of our Gas Engine Oils has been successfully proven in our customers' engines over the last 25 years. Our Q8 Mahler range is the best suited lubricant solution for the increasing number of high-efficiency engines demanding:

• High oxidation and nitration resistance for long service life • Low ash deposit tendency and good resistance against pre-ignition• Excellent anti wear properties to protect the engine against valve seat recession• High acid neutralizing capacities as a result of high TBN retention

Turbine OilsOur Q8 Van Gogh and Q8 Volta products are designed for use in gas, steam and hydro-turbines. These oils have outstanding oxidation stability to ensure reliable operation, together with good water separation and low foaming properties. Also available in EP-variants (Extreme Pressure) and combined with gearbox lubricants, they can as well provide protection against wear. Our approved turbine oils exceed the quality requirements of all major turbine OEMs.

Compressor OilsOur range of technology enhanced compressor oils is specially developed to improve the performance of gas, air and refrigeration compressors. Our products prevent wear and provide a very high oxidation- and thermal stability, while they provide hassle free service in combination with longer drain intervals. Q8Oils offers a complete solution ranging from mineral to full synthetic lubricants that meet and exceed the industry standards and requirements.

Marine Engine OilsQ8Oils’ Marine Engine Oils have been developed for many different categories including inland, deep sea fishing and pleasure boats. A comprehensive range, combined with our technical expertise, makes Q8Oils the ideal lubricant partner in this market sector.

Energy

ApprovalsQ8Oils is at the forefront of innovation when it comes to new engine design and offering solutions for the changing market.

Thanks to our privileged relationships with OEMs, we are able to offer official approvals on our products.

Technical supportQ8Oils is the technical expert and solutions provider when it comes to the Energy segment! We are application & mechanical experts/consultants. Operating conditions vary substantially and Q8Oils can provide advice on the best oil for your application. You can also benefit from Q8Oils’ analysis program to help you achieve the best productivity and reliability. We provide an extensive quality control and technical support for all Q8Oils products. In addition we provide training and development on product quality and refinery operations.

Kuwait Routine Analysis Service (KRAS)Q8Oils offers additional services including oil analysis and condition monitoring. We analyze customers’ oil samples, using our extensive knowledge to produce practical reports and recommendations for the optimization of oil performance for specific systems, engines, vehicles and machines.

Our engineers can analyze numerous oil parameters including viscosity, Total Base Number (TBN), Total Acid Number (TAN), pH, oxidation level, nitration level, water contamination and Inductive Coupled Plasma (ICP).

Product excellenceOur Research and Development program is very important to us because it supports our manufacturing and marketing operations and is a key element in our innovative product and service strategy. In our own research and technology lab, highly qualified scientists carry out research into the future technical requirements of petroleum products to satisfy customer needs and the ever-changing demands of environmental legislation.

Our R&D team also develops customized formulations and specialized additive packages for high performance applications for the energy market.

Case StudyQ8 Mahler GR5 SolutionQ8 Mahler GR5 is a high performance gas engine oil based on Group III base oil. This oil was specially developed with outstanding oxidation stability and the ability to control piston/liner cleanliness at increased piston ring temperatures. A 10,000-hour trial was carried out at Vinderup VARMEVÆRK Denmark. With Q8 Mahler GR5 the customer achieved more than 4,000 additional hours oil life with no filter changes during this period. The engine's condition after 10,000 hours was excellent. In the same engine, with equivalent gas quality and operating conditions, the customer achieved 1,500 hours oil life with filter changes every 500 hours using an OEM approved competitor A-brand. The TBN retention results are shown in the graph.

Customerrequirements

• Extended drain interval• Low deposit tendency

• Clean engine

Results+150%Increase in drain interval

+200%Increase in filter lifetime

The customer was able to reduce costs and improve operations

All customer demands were met

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Metalworking fluids are very complex in terms of their chemistry and the environment in which they perform. The wide range of materials and applications for which they are used demands for specific formulations. It is therefore essential to offer a wide product range so that customers can confidently choose the metalworking fluid best suited to their process and application. Q8Oils even develops custom made products when your application requires it.

Metalworking

Wire & Tube DrawingThe process of drawing wire for electrical wiring, cables, springs, paper clips and more through several dies requires specially developed lubricants. Q8Oils’ Germ-Allcard is a range of soluble and neat lubricants for non-ferrous rod, wire and tube rolling and drawing applications.

Metalworking - RemovalRemoving material by using various kinds of tooling, to result in a high quality finished component with respect to human and environmental exposures, requires balanced and technologically enhanced cutting fluids.

Quenching The way that metals are cooled after a heat treatment process defines the typical metal microstructure properties. Q8Oils’ range of quenching fluids controls the speed of cooling and overall surface quality, while keeping an eye on safety conditions.

Cold RollingReducing the thickness of metal strips and obtaining a high quality surface finish is a very demanding challenge for cold rolling oils. Q8Oils has developed a range of cold rolling oils, Q8 Bach R, for manufacturing ferrous and non-ferrous metals. These lubricants are suitable for all types of mills and approved by leading rolling mill manufacturers.

Anti CorrosionCorrosion of metals is a widely spread occurrence that will or can result into several issues when not prevented. The range of Q8Oils anti corrosion products will prevent rust formation and corrosion on work pieces, machine parts and tools.

Metalworking - FormingThe forming of metal parts, while applying a high level of energy, demands many different lubrication features in which a forming fluid has to operate. Q8Oils’ range of metal forming fluids dissipate heat, lubricate the working surface and prevent wear of both the tool as the finished product.

Product leadershipThe Q8Oils team of scientists has access to a broad range of specialized equipment and has the necessary experience and expertise to develop custom-made solutions for each and every challenge a customer might have.

Selecting molecules and formulating the highest quality lubricants is in the nature of our organization as we strive to support the business and solve challenges of customers.

InnovationQ8Oils’ metalworking fluids are the result of more than 100 years of product development and application expertise. Our chemists and product engineers take a unique, innovative and progressive approach to developing different grades for different applications. We develop smart products that extend tool life and significantly reduce operating costs, while staying a step ahead of the new demands arising from higher fluid pressures, faster cutting speeds, new materials and tool technologies.

Safety ProfileThe flash point is an indication of when a fluid may ignite. Q8Oils optimizes fluid formulations to reach products with higher flashpoints which result in safer working conditions as they are less flammable and less hazardous.

Eco-friendly ProductsMolecules originating from natural resources, that are used in our formulations, result in more environmentally friendly lubrication solutions and a sustainable future.

Q8 Bach XNRG 15 >

Case StudyQ8 Brahms 5790Customer requirementsExtend maintenance interval period of cold forming machines

• Customer • Machines BF is part of the French BVS group Jankowski wire drawing machine (bvs-group.com). BF manufactures fasteners (standard and welding screws) by cold forging.

• Processes • Materials Wire drawing (Ømin = 5.5 mm Ømax = 14 mm) Phosphated steel wire (21MB3, 17MB5, 20MB5, FR15)

Q8Oils SolutionQ8Oils MWF specialists have selected a very high performance product, Q8 Brahms 5790, as this is a lubricant instead of a soap or gel. The product is easy to apply and is easily removed. This additive technology has proven very high performance in cold forming applications and replaced chlorine containing products.

ResultsThe main advantage of Q8 Brahms 5790 is that it does not contaminate cold forming machines in further operations. It is more easy to increase performance by increasing the concentration of extreme pressure additives.

Page 6: OUR VALUES - Kuwait Petroleum International€¦ · Q8 Mahler range is the best suited lubricant solution for the increasing number of high-efficiency engines demanding: • High

Bio LubricantsFor applications in agriculture, water and forest areas, lubricants must be biodegradable to avoid the contamination of water, vegetation and soil. Q8Oils has a versatile range of bio lubricants for the protection of our environment.

Food GradesQ8Oils offers a range of greases and oils for the lubrication of machine parts and equipment when the lubricant could potentially be exposed to food. These products are based on special formulations that give both high performance and food grade safety.

Transformer OilsThe Q8Oils' range of transformer oils provides high resistance against oxidation, high dielectric strength, a low dissipation factor and good thermal conductivity, as required by these applications.

Heat Transfer OilsQ8Oils has developed a specialist portfolio of oils for the use in heat transfer system applications with oil temperatures up to 330°C.

GreasesAlthough the most grease applications are covered by litihium soap based greases, Q8Oils also offers special types which cover the following properties: high/low temperature, water resistant, biodegradable, compatible with food, compatible with aggressive substances, low friction, etc.

Demoulding OilsThe demoulding oils of Q8Oils are designed to react chemically at the concrete mould interface, giving excellent release characteristics and surface finish for both absorbent and nonabsorbent mould surfaces.

W W W . Q 8 O I L S . C O M

GeneralIndustry

Q8Oils offers a selective range of excellent industrial lubricants. As the number one choice of leading manufacturers around the world, these lubricants excel at protecting vital components, ensuring a smooth operation and extending the life of valuable machinery.

Innovative cleaning consultancy

Q8Oils is an international knowledge center with numerous experts and specialists in the field of oils and lubricants for multi-purpose applications. We like to share our expertise in the cleaning of machines and installations. Our experts select the best product and explain the designated cleaning method for your installation. We advise you during the complete cleaning process, limiting downtime and assuring an installation that will run as new.

Industrial Gear OilsThe Q8Oils portfolio of industrial gear oils is specially developed to meet the industry challenges where energy output is constantly increasing while the size of gearboxes is becoming smaller. This means that the anti-wear properties of our lubricants exceed the increasingly stringent requirements of modern gears.

Circulating OilsThese multi-purpose lubricating oils are used in paper and/or steel mills. Our circulating oils, with outstanding water separation characteristics, contain oiliness additives to eliminate the stick-slip effect and reduce friction.

Hydraulic FluidsThese advanced hydraulic fluids are resistant to high pressure and to very low or high temperatures and have anti-seizure properties to prevent wear. Q8Oils' portfolio of hydraulic oils, offers a wide choice of qualities and viscosity classes. The range includes fluids designed to have a minimal impact on the environment.

W W W . Q 8 O I L S . C O M

Pneumatic OilsPneumatic tools and rock drill equipment are exposed to extreme conditions. Our portfolio for pneumatic tools gives outstanding protection against wear, rust and corrosion even in the presence of condensed water. With their excellent icing prevention and high resistance against the washing effect of water, these oils are the best choice.

DegreasersDegreasing fluids are used to clean workpieces or parts which are contaminated with oil or grease. The Q8Oils degreasing fluids for the cleaning of machinery, vehicles and workshop floors have a high flash point and a good biodegradability, making them safe to use in any surrounding.

Chain OilsThe lubrication of chains demands specific oils. Our chain oils are designed to give the highest protection and productivity to ensure operating reliability 24/7. Due to their specially formulated anti-wear chemistry and base fluid, these oils minimize deposit formation while ensuring excellent lubrication and anti-corrosion properties.

ProductExcellence

Industrial consultancyEvery manufacturer and client has individual needs, which is why Q8Oils offers a personalized consultancy service. Our business consultants propose the most appropriate solution based on your business requirements. With many years of experience across different industry sectors, our consultants have the in depth knowledge and expertise needed to help you achieve your objectives.Do not hesitate to contact us for a professional analysis on added value, efficiency gain and cost savings for your installation.

Technical supportQ8Oils’ Customer Service department provides an effective and flexible service that is focused on your needs. Working in close partnership with our customers we are determined to find the best solution and combine commitment and responsibility with strong technical knowledge. Our team of highly trained product engineers is ready to answer all your technical questions. They can provide advice on product applications, specifications, safety requirements and more.

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Marketing &Communication

support

Kuwait Petroleum (Belgium) N.V. / T +32 (0)3 247 38 11 / [email protected] / Petroleumkaai 7 / 2020 Antwerpen / Belgium / www.Q8Oils.com

Digitalplatforms

WebsiteThe lubricants market is continuously evolving, new lubricants are developed to meet the latest challenging applications and to comply with legislation and the drive for lower emissions and fuel economy. Knowledge is key and therefore we offer guidance to find the perfect mix between enhanced product information, recommendation tools and user case-studies.

1. Find the right product: Use our Product Recommendation tool to find the best suitable lubricant or fluid for your application. The recommendation tool is based on vehicle brand, model, make and follows the official OEM specifications.

2. Browse our extensive product range: Discover our high quality products and ranges for a variety of market segments such as Automotive, Energy, Metalworking and General Industry. After you have found the best product for your application, you can download the Product Data Sheet (PDS) or Material Safety Data Sheet (MSDS). On this PDS you can find all relevant information on product characteristics, description, application, benefits and specifications. www.Q8Oils.com

Expert platformQ8Oils has decades of lubricant expertise and experience which we are happy to share with our customers and stakeholders. On the Q8Oils Expert Platform you can find a variety of interesting content on a broad range of topics. The platform is the place to be if you want to increase your technical knowledge or keep up with the latest evolutions in lubricants and their applications. You can find product introductions, user cases, testimonials, points-of-view on the trends of the market or the industries in general, and a whole lot more…

Partners in businessWe pride ourselves on being a ‘partner’ in our industry. We strongly believe that we can only achieve our goals when we work in close collaboration with all our partners, ranging from suppliers and customers to other stakeholders. That is why we offer a wide range of supporting tools on four pillars:

1 / BrandingWe offer a high quality range of supporting branded equipment, tools, clothes, promotional goods and Point-of-Sale materials. Via this range you will be able to show your customers and partners a sign of quality of a known brand.

2 / ToolsThe best suitable product with the best service possible is what we aim for. Therefore we have a number of tools and concepts at your service in order to help you make the right choice and help you with the service for any application.

3 / TrainingIt is as important to keep up to date with the latest trends in the lubricants industry as it is to be informed about new engine specifications or challenging conditions. Our technical and commercial engineers provide support, training and guidance, backed by our training materials.

4 / CommunicationClear communication with employees, customers, partners and stakeholders is key for many reasons, from safety and production efficiency to achieving commercial success. Q8Oils has developed a selection of tools to ensure you have the correct support for your specific purpose.

expert.Q8Oils.comhttp://www.linkedin.com/company/Q8Oils


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