Out of the Frying Pan andInto the Fire
Tales of Support
Who We are
• Derek Henderson
Who we are
• Ellen Kinsel
Bugs
• The world’s first computer bug
Support Wizards …users’ perspective
Support Wizards …our perspective
Support Wizards …some days feel like this
Support Wizards …others feel like this
What’s Missing in Moodle?
Contact us: [email protected]