Outage Management (OMS) and AMR – the perfect synergy
CGI Public Utility Solutions
Leveraging AMR for Improved Outage & Network Management
Distribution Utilities… Key Challenges
Customer Expectations
Resources
Infrastructure
ShareholdersRegulators
Demanding Customers
and MediaReal-time Status
Service Quality & Reliability
Proactivity
Asset ManagementAging Assets
Lifecycle
Restrictions
Maintenance CostsEfficiency and
ProductivityAging/Retiring Workforce
Change Management vs
Union Pressures
Overall ProfitabilityReduction of Capital Invmts
Energy Supply Costs
Operational Budget PressuresCommissionsGoverning Authorities
Reliability Reports
Penalities
Being Effective to Becoming Proactive Evolving from OMS to DMS
� CGI’s strategy is network monitoring pro-activity.� Real time information applied to a context (historical,
current or future)
� Enabled by technology ─ to acquire and leverage information, efficiently (FA, SCADA, DMS, ODS, and AMR)
� Enable the utility to introduce risk management� Use the network to its fullest capacity (Optimize Network
Configuration, Pro-active & Predictive Maintenance)� Extend the useful life of the network (Enterprise Asset
Management)
� Optimize restoration scenarios (Regulators, Customer Service targets)
� Meet customer expectations (Service Quality, Reliability, event-driven notifications, real-time status updates)
Leveraging Additional Meter Information
� CGI’s OMS and WFMS offerings capitalize on AMR’s informational wealth potential
DATA ACQUISITIONCALCULATIONS SCHEDULING REPORTING
INTERFACES
Billing
Settlement
CIS
CRM
W M S
MWFM
Asset Inv.
Outage & NetworkManagement
Netw. Planning
Predict. Maint.
Mechanical Phone Wireless Power Frequency
MANUALREADING
PHONEMGMT
WALK-BYDRIVE-BY
FIXED-RF NET
Power Line CarrierBroadband over PL
Meter ‘pinging’Cornerstone of AMR-OMS ROI
Meter
History of meter contacts
Individual meter ping
Meter Group ping
AMR systemAMR system OMSOMS
Asynchronous, event-driven message; ID-correlated response
Asynchronous, message-based request
Consumption
Pinging
� Meters can be polledfor consumption data (a full reading)
� Meter on-demand reads for a specific parameter (such as current voltage level) can also be used to ‘Ping’ meters for outage management:
� On-demand reads can be initiated by dispatchers or mobile-enabled field personnel, for near-real time query of meter data.
Strategic Meter location
� Strategically located meters with premises associated with first and last transformer of each branch fuse; or with key C&I customers; etc.� Based on mapping the metered points onto the electrical network topology
� Improves services reliability by :
� Detecting outages early
� Optimizing restoration of smaller fault locations within larger outage area
� Dynamically detecting service calls from outage groups� Localizing areas for damage assessment in storm situation
Strategic Meter Location for Load & Network Management
� Load Management� For enhanced load profiles
� To improve power analysis of planned switching� To improve decision-making in the energy market
(optimize capital investment) � For Short term load forecasting
� To optimize network configuration and prevent events
� Network Management� Device monitoring capabilities in the meter can make them
a low-cost alternative to massive deployment of SCADA equipment in distribution
Leveraging AMR to improve Data Quality
� Efficient outage management relies on high levels of data quality� e.g. customer to transformer linkage, etc.
� Validation of data accuracy thru comparison of AMR customer-meter configuration and OMS customer premise-meter-transformer
� A ‘self-healing’ outage analysis enginewhich tracks all grouping hits and misses.
� Historical outage reports validation with AMR meter read reports (time, duration, meter).
Leveraging AMR for Predictive Maintenance
� Smart meters can pro-actively extend infrastructure lifetime, and reduce maintenance costs. � Blink count data, to produce
and generate (MAIFI) statistics.
� WFMS is used to dispatch crews based on availability and proximity for precisely directed inspections
Applications
Mobile
Inspections
Potential for AMR - DMS Synergy is Everywhere !
� Trouble call verification to reduce unnecessary dispatch� Meter verification algorithms for outage restoration� Meter configuration data supplementing the OMS network
model build� Smart meters pinging for inexpensive network monitoring� Network health-checking through pro-active background
algorithms � More precise customer load profiles for better simulations� PQ information leveraged for predictive maintenance, which
would include fault localization benefits for the OMS� Feed momentary interruption statistics to maintenance (Asset
Management)� Short Term Availability Forecasting - STAF� … and more….
CGI – Utility Solutions Sector
� Peter A. Barnes – Product Manager, Network Solutions� Phone (514) 228-8800 ext 3776� Email [email protected]
� Tom Somers – Regional Business Development� Phone (205) 271-7600� Email [email protected]
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