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Outcome Based Selling July 15th 2014 CPA event

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Outcome Based Selling July 15, 2014 Gwinnett Chapter
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Page 1: Outcome Based Selling July 15th 2014 CPA event

Outcome Based Selling

July 15, 2014Gwinnett Chapter

Page 2: Outcome Based Selling July 15th 2014 CPA event

Speaker: Tony Merendino ServIT - CEO

www.servit.net

• The University of Tennessee at Chattanooga BA, Business Management• Over 25 years of experience in Executive level positions in

the arena of technology • Owner/CEO of 3 Technology firms• Former professional athlete - NFL • Organic farmer – Cattle/Angus Beef• Motivational speaker

Page 3: Outcome Based Selling July 15th 2014 CPA event

Speaker: Greg Wartes – Account Executive

www.servit.net

• East Carolina University – Professional Sales and Marketing, 2000 • Microsoft Certified Business Management Solutions Professional• Cloud Technology Enthusiast – Published in:

• Wall Street Journal• Redmond Channel Magazine• Huffington Post –• Microsoft Case Study

• Former Golf Professional

Page 4: Outcome Based Selling July 15th 2014 CPA event

AGENDA

Product Based

ServIT Journey

Process Based

Outcome Based

Your Thoughts?

Page 5: Outcome Based Selling July 15th 2014 CPA event

All Inclusive Services:PrintingManaged BackupIBM Power SystemsApplication and User SupportInfrastructure SupportCloud ServicesEmail Solutions

Technology Services:On-Site MaintenanceMovesTechnology RepurposingTechnology RentalsDepot RepairFree AS400 AdviceComputer Repair

Company:In business 18+ yrs.16 States$22M AnnuallyClients globally100 W-2 Employees

www.servit.net

Page 6: Outcome Based Selling July 15th 2014 CPA event

a bunch of saleman

Page 7: Outcome Based Selling July 15th 2014 CPA event

Perspective-Seeing

Page 8: Outcome Based Selling July 15th 2014 CPA event

Context

Page 9: Outcome Based Selling July 15th 2014 CPA event

World Changed

Page 10: Outcome Based Selling July 15th 2014 CPA event

The World is Flat

Page 11: Outcome Based Selling July 15th 2014 CPA event

Rock-Stars of Change

Page 12: Outcome Based Selling July 15th 2014 CPA event

Factory Model: Godin

Page 13: Outcome Based Selling July 15th 2014 CPA event

The New Normal

Page 14: Outcome Based Selling July 15th 2014 CPA event

VS.

Page 15: Outcome Based Selling July 15th 2014 CPA event

The Internet

Page 16: Outcome Based Selling July 15th 2014 CPA event

Merger & Acquisition

Page 17: Outcome Based Selling July 15th 2014 CPA event

Individual

Individual Transformation:• Physical• Belief System

Page 18: Outcome Based Selling July 15th 2014 CPA event

Reptilian Brain

Page 19: Outcome Based Selling July 15th 2014 CPA event

Transformation

Page 20: Outcome Based Selling July 15th 2014 CPA event

Obstacles

Page 21: Outcome Based Selling July 15th 2014 CPA event

3 Methodologies

•Product•Process•Outcome

Page 22: Outcome Based Selling July 15th 2014 CPA event

Dinner Break/Questions

Page 23: Outcome Based Selling July 15th 2014 CPA event

Product

Page 24: Outcome Based Selling July 15th 2014 CPA event

Money $$$$

Page 25: Outcome Based Selling July 15th 2014 CPA event

Inventory 90k SKUs

Page 26: Outcome Based Selling July 15th 2014 CPA event

“My stuff is better than your stuff”

Page 27: Outcome Based Selling July 15th 2014 CPA event

Race to the bottom

Page 28: Outcome Based Selling July 15th 2014 CPA event

Process

Page 29: Outcome Based Selling July 15th 2014 CPA event

“my guy is better”

Page 30: Outcome Based Selling July 15th 2014 CPA event

Great service

Page 31: Outcome Based Selling July 15th 2014 CPA event

Outcome Based

Page 32: Outcome Based Selling July 15th 2014 CPA event

Winning

Page 33: Outcome Based Selling July 15th 2014 CPA event

Performance

Page 34: Outcome Based Selling July 15th 2014 CPA event

Life Style

Page 35: Outcome Based Selling July 15th 2014 CPA event

Outcome Based Selling

Page 36: Outcome Based Selling July 15th 2014 CPA event

The NEED

Page 37: Outcome Based Selling July 15th 2014 CPA event

The Goal

Page 38: Outcome Based Selling July 15th 2014 CPA event

The Value Gap

Page 39: Outcome Based Selling July 15th 2014 CPA event

The Selling TrilogyCreating the Brand:

Differentiated based on a characteristic of the product.

Differentiated based on the method of distribution or delivery.

Differentiated based on the outcomes you provide relative to the agendas of your clients/ prospects.

PRODUCT PROCESS OUTCOMES

Page 40: Outcome Based Selling July 15th 2014 CPA event

Economic Darwinism“ If you are not – on a daily basis –

flexing and adaptingto the changes taking place

in your prospects/clients’ marketplaces…you are not leveraging

the only true, God-givencompetitive advantageyou have been offered.”

- Max Carey

Page 41: Outcome Based Selling July 15th 2014 CPA event

Blueprint for Flexibility & Adaptability:

1) Gather market intelligence daily2) Mobilize multiple eyes and minds3) Force action4) Engage customers and prospects

Economic Darwinism

Page 42: Outcome Based Selling July 15th 2014 CPA event

If you focus on them?

Page 43: Outcome Based Selling July 15th 2014 CPA event

What’s in it for you?

•Reoccurring Revenue•Profitability•Cash Flow

Page 44: Outcome Based Selling July 15th 2014 CPA event

Questions

Page 45: Outcome Based Selling July 15th 2014 CPA event

Raffle

Page 46: Outcome Based Selling July 15th 2014 CPA event

Tony Merendino [email protected]

THANK YOU

Greg Wartes [email protected]


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