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Outreach to Adult Education Students Kaye Moore, 2009 Eureka Fellow San José Public Library
Outreach to Adult Education Students
Kaye Moore, 2009 Eureka Fellow
San José Public Library
Outreach to Adult Education—Connecting Adult Students to the Library
Often overlooked for grant opportunities and partnerships
The library already has the resources!Successful partnership: serve them first
Customer Base—Adult Ed
ESL—beginning to advancedMedical AssistingOffice SkillsGEDPre-GED Adult Basic Education High School DiplomaSteps to Enhance Professionalism
Why Adult Education? Reduced…
Surprises!
Personality and continuityGenerous inclusionStudent turnover is rapid…or, who are
these people?
Keeping up the good work
More visitsMore varietyInfiltrating the ranks
Outputs: Goals exceeded
8 is great, but 43 is betterMore than doubled # of students reached195 cards issuedComputers popular, but not the most
important thing to our studentsBought GED and Pre-GED textbooks
Benefit to the end user
0%10%20%30%40%50%60%70%80%90%
100%
IncreasedAwareness of
LibraryServices
Will Visit theLibrary
Goal
Actual
Benefit to the end user
Computer Class Goal: 75% would report the class helped their computer skills
Goal exceeded
0%10%20%30%40%50%60%70%80%90%
100%
Would attendagain
Recommendclass to others
Goal
Actual
Benefit to the end user—change of plan
Students are on module system, resulting in constant turnover. Measurement difficult.
Follow-up surveys adapted to gauge library behaviors in the last 2 months
Of 380 students, 58% used the library at least once, but 28% had used it 3+ times!
Benefit to the end user—Activity
0
5
10
15
20
25
30
35
40
45
Books DVDs Library Card Locations CDs
Benefit to the end user—value added
GED support programComputer classes expandedLots of students in the buildingResumption of ESL Conversation ClubLaunching of ESL Book ClubContinued partnership with MetroEd
What do you need?
Investment pays off
Changing the fabric of the community through supporting new learners
Literally changing lives whether the student is reading a book, or touching a computer for the first time. They may be the first person in their family to get a degree, ever.
