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Slide 1
outsourcing business services
Business process outsourcingis known as the set of outsourcing, which includes contracting of the operations. Responsibilities will be given to third party For the business development purpose on contractual basis. website: www.iccs-bpo.com
BPO SERVICESwebsite: www.iccs-bpo.com
Offshore Outsourcing When a company contracts with a BPO outside its Country is called offshore Outsourcing.Nearshore Outsourcing- When a company contracts with with a companys neighbouring country.This is called nearshore outsourcingTYPES OF BPO:website: www.iccs-bpo.com
website: www.iccs-bpo.com
BPO is categorized into back office outsourcing; this includes functions of internal business. Internal functions includes human resources accounting, front office activities and finance. This includes customer services like contact centre service.
website: www.iccs-bpo.com
BENEFITS OF BPO Organizational flexibility increase.
Increasing the speed of business processes.
A company may be able to grow at a faster pace as it will be less constrained by large capital expenditures for people
Growth goals of a company is maintained.website: www.iccs-bpo.com
Corporate OfficeInsight Customer Call Solutions LTD.FB/B-1 Ext Mohan Co-operative Industrial Area.New Delhi - 110044Tel: +91 11 49920000Fax: +91 11 46063540Email:[email protected] OfficeInsight Customer Call Solutions LTD.Noida office Address C-133 B,Sector 2Noida -201301Email:[email protected]
www.iccs-bpo.com