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Overview...Lung & Esophageal Cancer Improving the Patient Experience CSGNA 2014 DR. COLIN SCHIEMAN...

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10/4/2014 1 Diagnostic Assessment Programs for Lung & Esophageal Cancer Improving the Patient Experience CSGNA 2014 DR. COLIN SCHIEMAN ASSOCIATE PROFESSOR – THORACIC SURGERY MCMASTER UNIVERSITY Overview Introduction Our Region Our Team The Diagnostic Assessment Program Concept Lung DAP Esophageal DAP LHIN 4 3
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Page 1: Overview...Lung & Esophageal Cancer Improving the Patient Experience CSGNA 2014 DR. COLIN SCHIEMAN ASSOCIATE PROFESSOR –THORACIC SURGERY MCMASTER UNIVERSITY Overview •Introduction

10/4/2014

1

Diagnostic Assessment Programs for Lung & Esophageal Cancer

Improving the Patient Experience

CSGNA 2014

DR. COLIN SCHIEMANASSOCIATE PROFESSOR – THORACIC SURGERYMCMASTER UNIVERSITY

Overview

• Introduction

– Our Region

– Our Team

• The Diagnostic Assessment Program Concept

• Lung DAP

• Esophageal DAP

LHIN 4

3

Page 2: Overview...Lung & Esophageal Cancer Improving the Patient Experience CSGNA 2014 DR. COLIN SCHIEMAN ASSOCIATE PROFESSOR –THORACIC SURGERY MCMASTER UNIVERSITY Overview •Introduction

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CHALLENGES FOR LHIN 41.4 M RESIDENTS

• 25% daily/occasional smokers

•27% drink 5 or more drinks (at once) at least 1/month

•32% overweight•19% obese

SJHH Regional Thoracic Program

• One of the largest in Canada

• 750 major thoracic surgeries per year

• 450 Cancer Resections• 400 lung• 50 esophagus

Has highest rates of smoking, heavy drinking and obesity in the province

• Haldimand War Memorial Hospital

• Hamilton Health Sciences (9 sites)

• Hotel Dieu Shaver Health & Rehabilitation Centre

• Joseph Brant Hospital

• Norfolk General Hospital

• West Haldimand General Hospital

• Brantford General Hospital

St. Joseph’s Healthcare Hamilton

Brant Community Healthcare

System

Niagara Health System

(6 hospitals)

THORACIC PROGRAMS

Thoracic Surgery

(Malignant & Non-Malignant)

Respirology (SJHH, NHS, Brantford)

Collaboration & Integration

Integrated Comprehensive

Care (ICC)

Pleural Space & Pulmonary

Nodule Clinics

Screening & Surveillance Clinics

• Brant Community Health System

• Niagara Health System

• Firestone Institute for Respiratory Health

• Juravinski Cancer Centre

• Walker Family Cancer Centre

• Cancer Care Ontario

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7

Pleural Space & Pulmonary

Nodule Clinics

Screening & Surveillance

Clinics

What is a Diagnostic Assessment Program (DAP)?

A specialized clinic:• Single point of access

• NURSE NAVIGATED• Streamlined scheduling & coordination of tests &

consultations– Follows best practices & evidence

• Comprehensive, Timely, Compassionate Supportfor patients and their families through the early part of their cancer journey

8

The DAP Clinics Work!

• CCO has shown through various published pilots that DAP clinics have:

– Simplified referral process

– Improved cancer work-up

– Reduced time from referral to treatment

– Increased patient satisfaction

9

Page 4: Overview...Lung & Esophageal Cancer Improving the Patient Experience CSGNA 2014 DR. COLIN SCHIEMAN ASSOCIATE PROFESSOR –THORACIC SURGERY MCMASTER UNIVERSITY Overview •Introduction

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CCO CANCER JOURNEY 10

CCO CANCER JOURNEY 11

• Paste map of DAP programs from CCO DAP Map

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Page 5: Overview...Lung & Esophageal Cancer Improving the Patient Experience CSGNA 2014 DR. COLIN SCHIEMAN ASSOCIATE PROFESSOR –THORACIC SURGERY MCMASTER UNIVERSITY Overview •Introduction

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Statistics Canada - cancer.ca

• A word about Lung Cancer

14

Statistics Canada - cancer.ca15

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Statistics Canada - cancer.ca16

17

Statistics Canada - cancer.ca

Need to do better

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HAMILTON LDAP TEAM 19

St. Josephs Hamilton LDAP Team

HAMILTON & BRANTFORD 20

ST CATHARINES TEAM 21Niagara LDAP

Page 8: Overview...Lung & Esophageal Cancer Improving the Patient Experience CSGNA 2014 DR. COLIN SCHIEMAN ASSOCIATE PROFESSOR –THORACIC SURGERY MCMASTER UNIVERSITY Overview •Introduction

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What is the LDAP & How Does it Work?

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• Simplified Intake Process

• 1-800 lung cancer

• 1 form for all locations & all physicians

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The Patient’s Experience

1. Referral sent to the LDAP2. LDAP Nurse Navigator Phones patient

3. Meet the MD4. Diagnostic Tests Planned

5. Review Tests & Plan Treatment

All through one phone number, one nurse, one site as quickly as possible

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25

17

37

49

39

59

72

5355

89

83

63

88

78

100 99

86

96

77

8688

100

113

100

105 106

126

114112 112

83

130

112

117

101 102106

130

0

20

40

60

80

100

120

140

Apr-10 Jun-10 Aug-10 Oct-10 Dec-10 Feb-11 Apr-11 Jun-11 Aug-11 Oct-11 Dec-11 Feb-12 Apr-12 Jun-12 Aug-12 Oct-12 Dec-12 Feb-13 Apr-13

Lung DAP: Patient Referrals

Total Referrals SJHH NHS Brantford Linear (Total Referrals)

LDAP IN LHIN4

How LDAP Works in LHIN 4:

•~ 140 new LDAP referrals/month

• ~ 20% of all LDAP patients in Ontario

•80% of patients receive a “positive” or “suspected” cancer diagnosis

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LHIN # LHIN NameVolume of Patients

(Jan- Dec 2013)Disease Site

1 Erie St. Clair 292 Lung

2 South West 593Lung

Thoracic

3 Waterloo/Wellington 339 Lung

4 Hamilton Niagara Haldimand Brant 860 Lung

5 / 6 Mississauga Halton/Central West 313 Lung

7Toronto Central North 175 Lung

Toronto Central South 526 Lung

8 Central 691 Lung

9 Central East 737 Thoracic

10 South East 401 Lung

11 Champlain 1,252 Thoracic

12 North Simcoe Muskoka 218 Thoracic

13 North East 302 Lung

14 North West 176 Lung

LDAP Provincial Landscape:

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LHIN # LHIN NameVolume of Patients

(Jan- Dec 2013)Disease Site

1 Erie St. Clair 292 Lung

2 South West 593Lung

Thoracic

3 Waterloo/Wellington 339 Lung

4 Hamilton Niagara Haldimand Brant 860 Lung

5 / 6 Mississauga Halton/Central West 313 Lung

7Toronto Central North 175 Lung

Toronto Central South 526 Lung

8 Central 691 Lung

9 Central East 737 Thoracic

10 South East 401 Lung

11 Champlain 1,252 Thoracic

12 North Simcoe Muskoka 218 Thoracic

13 North East 302 Lung

14 North West 176 Lung

LDAP Provincial Landscape:

> 1300 new patients in LHIN 4 DAP in 2013

Pleural space clinic = 106 EDAP = 137

Nodule clinics= 73

CANCER SURGERIES AT ST JOSEPHS

200230

259

338

398 400

47

42

52

69

54 45

0

50

100

150

200

250

300

350

400

450

500

FY 2008/09 FY 2009/10 FY 2010/11 FY 2011/12 FY 2012/13 FY 2013/14*

CCO Qualifying Cancer Surgeries

Esophageal

Lung

LDAP

SUCCESS

Success of HNHB LDAP program:

•Despite the huge increase in volume, 97% LDAP patients were very satisfied with their care

•Active management of 250-300 patients at a time

•50-75 patient calls/day, addressed within 24 hours

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STRENGTHS

What are the strengths of our LDAP?

•Focus on the patient & their family

•Focus on eliminating unnecessary wait times

•Partnered with DI to prioritize all LDAP testing

•Fostered stronger relationships between respirology, thoracic surgery, oncology & cancer centers

•Stronger Voice at Major Oncology & Planning Meetings

Develop other off-shoot programs in parallel to LDAP

CHALLENGES

What challenges does our LDAP face?

Managing Complex Problems in Complex Health Care Systems with Limited Resources & People, Always Putting the Patients Needs First

CHALLENGES

What challenges does our LDAP face?

•Coordinating 3 different sites

•Distance between sites; differences between data systems and capture; different personnel

•Managing wait times with limited resources

•e.g., CT lung biopsies (3-5 wks), PET scans (1-1.5 wks), EBUS bronchoscopy (1-2 wks)

•Median wait time for testing @ St Joseph’s (2013) ≈ 31 days

•Average time from referral to physician consultation (2013) ≈ 10 days

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A WORD FROM LORRAINE, HAMILTON NURSE NAVIGATOR 34

What we hear from patients is “The waiting is the worst part.”

In Niagara, the collaboration between Respirology & the Thoracic Surgery at St. Joseph’s provides Niagara’s LDAP patients with timely access to the care they require close to home. We have also integrated radiation oncology into the LDAP team quite successfully in Niagara.

- Tara Becevel, LDAP Nurse Navigator for Niagara Health System

35

Leveraging The Success of the LDAP model for Esophageal Cancer:

•A highly morbid disease with complicated testing and workup required

•Noticed things were splintered & as result there often delays > 6 months in patients getting to a specialist

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Helen is a 67-year-old retiree from Niagara Falls. She was diagnosed with esophageal cancer and is planned to

undergo chemotherapy, radiation and surgery

Helen’s care will be provided in two different locations:

• Juravinski Cancer Centre (JCC) for chemotherapy and radiation therapy (71 kilometres) &

• St. Joseph’s Healthcare Hamilton (SJHH) for surgery (74 kilometres ).

THE PATIENTS JOURNEY WITH ESOPHAGEAL CANCER 37

Helen’s esophageal cancer care

If there are no complications, her treatment will require at least 66 visits > 9,500km of travel!!!:

– consultations with medical, radiation and surgical oncology for multidisciplinary plan (1 visit to JCC);

– radiology or ancillary service visits (e.g., PET scan, CT scan, endoscopy, echo, PICC line) (5 visits to SJHH);

– simulation for radiation (1 visit to JCC);

– daily radiation treatments (25 visits to JCC);

– chemotherapy (4 visits to JCC);

– radiation oncology (6 visits to JCC);

– medical oncology & dietitian (eight visits to JCC);

– pre-operative visit to surgeon (2 visits to SJHH);

– pre-op clinic (1 visit to SJHH);

– surgery with two-week hospitalization (12 visits by informal/family caregiver to SJHH); and

– post-operative surgeon visit (1 visit to SJHH).

She will also require at least six months of weekly home care services coordinated by her Community Care Access Centre.

THE PATIENTS JOURNEY WITH ESOPHAGEAL CANCER 38

HNHB LUNG DIAGNOSTIC ASSESSMENT PROGRAM

Created the Esophageal Diagnostic Assessment Program:

•Based on success of our LDAP program

•Multi-disciplinary care model

•Nurse navigator provides diagnostic, treatment and care coordination

•First of it’s kind in Canada

“From suspicion of disease until cure or death”

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EDAP COMPREHENSIVE CARE PROGRAM 41

Goals of the EDAP Program

• Reduce the worry and wait – contact within 48 hours• Single Point of Contact

• Rapid Testing & Diagnosis• Longitudinal Care & Support Throughout Journey (until

death or cure)• Improved communication with referring physicians• Improve Outcomes

• Increase multi-disciplinary collaboration between regional sites (JCC, SJHH, NHS, and BGH)

• Education & Research

42

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• Very Different Problem than Lung Cancer

44

Esophageal Cancer Background

• 5 year survival among the lowest of all cancers, < 15%, second only to pancreatic cancer

• BUT of those that are resectable, 5-year survival is 30-40%

• Estimate for LHIN 4: 115-150 new patients/yr

• At SJHH we perform ~ 55 esophagectomies/year, the highest number of cases in ON

45

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• Piggybacking on the LDAP success & resources

• Simplified Intake

• 1-800 esophageal cancer

46

Constructed the EDAP Clinic

• Multiple Stakeholder meetings

• Fundraising (Grants/LHIN support)

• Hired nurse navigator & clerical staff

• Advertised throughout the LHIN

47

EDAP TEAM 48

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PHYSICIANS 49

Referrals started trickling in 50

72

7

27

5

65

# EDAP Referrals by Region

Hamilton

Brantford

Niagara

Haldimand

Norfolk

Other

51

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Proportion of symptom occurrence at presentation in EDAP

EDAP Statistics after 1 year:

•176 referrals (April 2013 –March’14)

•Average referrals per week: 3.6

•Average 17 days from referral to decision to treat

•Referral to initial contact by NN: 0.6 Day

•Referral to physician consult : 3 Days

•Referral to completion of testing: 15 Days

53

QUESTIONS?


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