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Jan Musil Director, Global Project Management Office SAP Field Services Raimar Hoeliner Program Delivery Manager, North America PMO SAP Field Services The new ASAP Methodology Overview of the new ASAP Methodology for Implementation 7.x and ASAP Business Add-Ons
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Page 1: Overview of asap methodology for implementation and asap business add ons

Jan MusilDirector, Global Project Management OfficeSAP Field Services

Raimar HoelinerProgram Delivery Manager, North America PMOSAP Field Services

The new ASAP MethodologyOverview of the new ASAP Methodologyfor Implementation 7.x and ASAPBusiness Add-Ons

Page 2: Overview of asap methodology for implementation and asap business add ons

© SAP AG 2009. All rights reserved. / Page 2

38 YEARS OF INDUSTRY EXPERTISE

SERVICES

CONSUMERINDUSTRIES

TRADINGINDUSTRIES

FINANCIALSERVICES

PROCESSMANUFACTURING

DISCRETEMANUFACTURING

PUBLICSERVICES

Page 3: Overview of asap methodology for implementation and asap business add ons

© SAP AG 2009. All rights reserved. / Page 3

Presentation Objective

Topics covered in today’s sessionWhat is ASAP, why is it important for project successWhat changed - key improvementsUse case for BPMHow to access and where to fine information for further study

Our objective is to provide overview of the new, refreshed and streamlined ASAPimplementation methodology, ASAP Business Add-ons, its use in deliveryprojects along with enabling tools like SAP Solution Manager and ARIS Platform.

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Agenda

1. ASAP methodology supports BPM implementation

2. Key ASAP improvements

3. ASAP and BPM

4. How to access ASAP and Additional Information

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Today’s New RealityThe context in which businesses operate today

Today’s Business Challenges

Economic climate demands for a fast return on investment, often within the same year of the implementation

Business requirements tend to have earlier expiration dates due to the climate changes

Companies must see act fast and clearly

Customers ask for Implementation Acceleration and Best Practices

Look for ways to maximize business value

Ask for Visibility on the progress of projects and want measurable results early

Express the need to get it right for the first time

“Customers want smaller, focused projects with fast ROI” (Henning Kagermann, preliminary result meeting 2009)

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SAP Technology portfolio is enabling BestPractices, Own Practices, And Best Insight

SAP Technology Portfolio

Foundation & Application Lifecycle Management

(SAP NetWeaver + SAP BusinessObjects)

Business ProcessComposition

BusinessIntelligence

EnterpriseInformationManagement

ProcessIntegration

ENABLEOWN PRACTICES

Technology to extend & integrateBest Practice Processes

SAP NetWeaver CE incl. BPM/BRMSAP NetWeaver PI…

ENABLEBEST PRACTICES

Technology to run and accessbest practice processes

SAP NetWeaver 7.0, incl. EHPsSAP Solution ManagerSAP NetWeaver IdentityManagementSAP NetWeaver Portal…

PROVIDEBEST INSIGHT

Technology to Analyze, Explore andPredict Business

SAP BusinessObjects EnterpriseSAP BusinessObjects Data ServicesSAP NetWeaver MDMSAP NetWeaver BW / BWA…

Page 7: Overview of asap methodology for implementation and asap business add ons

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Governance ManagementWhy do we need a new implementation approach

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The new methodology for the new realityASAP 7

Description

AcceleratedSAP (ASAP) provides a proven, comprehensive,repeatable and rich implementation methodology tostreamline projects.ASAP covers implementations, upgrades, strategic studiesand more.

BenefitsReduced total cost of implementation through streamlined and modular implementation roadmap thatprovides content rich implementation accelerators, templates and guidesIndustry standard aligned project management process and guidelines – PMI PMBOKAchieve transparency of value delivery through consistent business case reflectionEnables efficient project governance and quality managementEfficient guidance for SOA, BPM and traditional implementation projectsDrive combined Business Process and IT Architecture approach (E2E)Covers entire project life-cycle – from evaluation through delivery to post project solution mgmt andoperationsDelivers revised content in all traditional ASAP areas – Project management, SAP Solution Manager,organizational change management, training, blueprinting, realization, cutover planning and execution, andothers

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ProcessLifecycle

• BPM Method• BPM Technology

ApplicationLifecycle

• ImplementationMethodology

• AplicationManagementSystem

ProjectLifecycle

• Projectstandardsaligned with PMIPMBOK

• PM Tools

ValueLifecycle

• ValueManagement

• Value ToolsToBeDesign

Process Owner CIO Project Manager Business Unit Owner

The New ASAP Methodology supporting multiplelifecycles and target user groups

Page 10: Overview of asap methodology for implementation and asap business add ons

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Refocus for your success

Today when using thenew ASAP framework

Yesterday

ProjectMgmt

ConfigEnhancements

Testing ValueMgmt

BusinessProcess

Mgmt

Program& Change

Mgmt

SolutionMgmt

Shifting focus from project toprogram value

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Agenda

1. ASAP methodology supports BPM implementation

2. Key ASAP improvements

3. ASAP and BPM

4. How to access ASAP and Additional Information

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© SAP AG 2009. All rights reserved. / Page 12

ASAP 7 Significantly Improves Quality ofContent Over Entire Delivery Lifecycle

Delivery Run

RunProjectPreparation Blueprint Realization Final

PreparationGo-LiveSupport

Embedding Value Management, SOA, BPM, SAP Solution Manager, …

Significantly streamlined traditional ASAP content

Significantly revised content for areas like Blueprint, Testing, OCM, etc.

New ASAP extends coverage to the entire value chain

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ASAP Adds Value to the Implementation

Why and how youshould do it

Who participates

Subject area

Accelerators,samples, templates

What to do, andwhen to do it

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Example 1: Streamlined Work BreakdownStructure in ASAP Roadmap

WBS Structure ASAP V3.10 –current release (2009) New ASAP Methodology v7

Phase

Deliverable group

Deliverable

Sub-deliverable

Activity

Task

Output

Phase

Work stream

Deliverable

Sub-deliverable

Streamlined WBS

Page 15: Overview of asap methodology for implementation and asap business add ons

Realization

© SAP 2009 / Page 15

Example 2: Project Quality Gates

Integration Testsof Realization

Completed(RealizationCompleted)

FinalConfiguration of

RealizationCompleted

(Solution Built)

ProjectPreparation Solution Validation Go Live

SupportFinal

preparation

ProjectPreparation

PhaseCompleted

SolutionValidation

PhaseCompleted

CustomerAcceptance

FinalPreparation

Phasecompleted (Golive Readiness)

Projectcomplete(ProjectClosure)

BaselineConfiguration of

RealizationCompleted

ASAP Project phase

SolutionValidation

Compliancy

SolutionValidation Review

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Example 3: Consistent use of SAP SolutionManager through out the solution lifecycle

SAP Solution Manager in Implementation

Realization FinalPreparation

Go LiveSupportBlueprintProject

Preparation Run

Provide initialplanning andpreparation foryour SAP project

Document thebusiness processrequirements

Implementbusinessand processrequirements

Complete thepreparation forGo-Live

Cutover to liveproductiveoperation &continuous support

Operate yourSAP Solution

Issue Tracking / Monitoring / Reporting

Roadmaps

Project Administration

Define SystemLandscape

Project Definition Define BusinessBlueprint Configuration

Development

CustomizingSynchronization

Testing

End User Training& Documentation Handover

Solution Directory

Custom Code/Technical Operation

Technical Infra-structure Mgmt.

End-UserSupport

ChangeManagement

ApplicationManagement

Business ProcessOperation

SAP Solution Manager –Supporting implementation features

Define Enhance-ments & Develop.

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Example 4: Modular content delivery throughASAP Business Add-Ons

ASAP Core does not contain solution or industry specific content; Business Add-on packages deliver thiscontentASAP Core with Add-ons defines specific project deliverables (e.g. WBS)

KEY MESSAGE

ASAP Core – common project deliverables ASAP Business Add-on – industry or solution focused

Phase

Work stream

Deliverable

Sub-Deliverable

Standard deliverables for entire delivery project lifecycleStreamlined – reduced complexityEmphasizes new and strategic areas, e.g. IntegratedService Delivery, Value Delivery, Modeling, SOA etc.Includes standard SAP Service referencesValue-added accelerators, templates and samplesEstablishes “anchor” points for solution/industry/projecttype add-ons

Delivers solution or industry specific implementationcontentCan be switched on/off based on project needsDesigned to support implementable steps/solutionsUses ASAP Core content as basisClearly defined owner, delivery plan and maintenancestrategy

Deliverable

Sub-Deliverable

Scenario “Demand Planning”

Process 1

Process Step 1

Sub-Deliverable

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Concept of Core ASAP and ASAP Business Add-OnsExample: HR – business implementation content

ASAP Business Add-on delivers industry or solution specific methodology and business content for implementation out ofthe boxAll ASAP Business Add-ons deliver methodology extensions, most deliver business content in SAP Solution Manager andSAP Enterprise Modeling by IDS Scheer

KEY MESSAGE

Core ASAP – common project deliverables ASAP Add-on – industry or solution focused

Phase

Work stream

Deliverable

Sub-Deliverable

Deliverable

Sub-Deliverable

Scenario“Employee Performance

Management”

Process: FlexiblePerformance Management

Process Step: CreateCorporate Goals

Sub-Deliverable

Services

Services

BusinessContent

Page 19: Overview of asap methodology for implementation and asap business add ons

DEMO

Page 20: Overview of asap methodology for implementation and asap business add ons

© SAP AG 2009. All rights reserved. / Page 20

Agenda

1. ASAP methodology supports BPM implementation

2. Key ASAP improvements

3. ASAP and BPM – use case

4. How to access ASAP and Additional Information

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© SAP AG 2009. All rights reserved. / Page 21© SAP AG 2009. All rights reserved. / Page 21

Phase 2: Detail Business Blueprint

DeliverablesPurposeTo create a body of work, know as

Business Blueprint thatAligns business requirements to theSAP business modelDocuments the TO-BE processmodelsDescribes the solution designIdentifies additional functional andtechnical requirementsObtains business sign-off onrequirements and designBlueprinting is dedicated to supportvalue delivery

Project Plan UpdateComplete, documented and signedoff

Business Process Hierarchy andDesignValue Association on ProcessLevelSolution DesignGap Identification and ResolutionSolution Landscape andArchitecture

Assessment of Organization andBusiness Process ChangesConfirmation of Implementation Date

Milestones & Key DecisionsCompleted and signed off ProcessDesignCompleted and signed off SolutionDesignCompleted and signed off gapidentification and resolutionPhase Quality AssessmentOrganizational Change Managementplans signed offData Management Plans signed offTraining executed

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Integration SolutionManagement

Data Management

Blueprinting – Key Deliverables

Project Management

Organization ChangeManagement and Training

Training

Business ProcessManagement

Technical SolutionManagement

PhaseStart Up

Executing, Monitoring &Controlling

Phase Closureand Sign Off

StakeholderAnalysis

CommunicationsPlan

System AdministrationProcedures

Authorization Requirementsand Design

User RoleConcept

Business OrganizationalStructure

ProjectIMG

Solution Gaps andCore Enhancements

ValueRealization

General Settingsand Master Data

Technical andIntegration Design

DevelopmentEnvironment

SupportStrategy and Procedures

Business Requirements andProcess Solution Design

Business B

lueprint

Project Kickoff M

eeting

SOA/Composition

PM Plan,Schedule

ValueArgumentation

Learning NeedsAnalysis

TrainingProject Plan

LearningDeployment Strategy

ContentDevelopment

Project TeamLevel 2 Skills Dev

Legacy DataArchive

Legacy DataMigration Plan

Data SecurityDesign

Data QualityPlan

BusinessProcess Map

Logical DataModels

TestPlanning

Testing Strategyand Approach

Change ImpactAnalysis

SOA/Composition developmentEnvironment

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Blueprint Approach

SAP’s Blueprint Approach is based on the following proven methodologiesValue Realization, which creates the framework for scope and delivery of expected benefitsBusiness Process Management Methodology (BPMM), which provides the framework forprocess decompositionAgile Acceleration Techniques at SAP, that support the speed to market; they incorporatevisualizations, iterative feedback loops and frequent control points

BusinessProcessManagement•BPMM•SOA•Field ServiceModeling Handbook

AccelerationTechniques•Solution Demo &Visualization

•Best Practices andPreconfiguredSolutions

•Build Cycles•Value Prototyping

ValueRealization•Value maps, driversand enablers•Value based scopemanagement•Industry Benchmarks•Value Audits

Blueprint Quality Review

Page 24: Overview of asap methodology for implementation and asap business add ons

Value ManagementValue Based Blueprinting Overview

© SAP 2008 / Page 24

Vision Strategy ProcessOptimization Blueprinting

Benefits /Business Case

TO-BE ProcessModel

SolutionTransformationRoadmap and

Landscape

Value Maps /KPI Definition

Pain Point &Key Process

Changes

Met

hodo

logy Enterprise Architecture ASAP

RequirementsAnalysis

Gap Analysis &Solution Design

SolutionManager

Tool

s

SAP EnterpriseArchitecture FrameworkVLM

Key

Del

iver

able

s

SolutionComposer ARIS

CVR

Aligned DeliverablesOutputs and Inputs

Full set of SAPEnabling Tools

Integrated BTC andASAP Methodology

*most critical deliverables only

Roadmap / BPM

Quality / ValueReviews

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IT Perspective

Business Perspective

Business Process Modelingin Context of Business Blueprint

As-IsAnalysis

To-BeDesign

SolutionTransformationCalibration

1 2 3 4

Core Configuration:Solution with SAP Standard ispossible.

SOA/Composition:Solution can be enhanced by SOAelements.

Solution Gaps &CoreEnhancement:Solution needs to be enlarged bydevelopment.

PLAN (BPM) BUILD

Third Party SolutionUse of third party enhancementsare applicable.

Blue-print

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Business Process ModelingProcess Design Deliverables

© SAP 2009 / Page 26

Page 27: Overview of asap methodology for implementation and asap business add ons

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Business Process ModelingBlueprint Approach and Key Deliverables

A Blueprint is defined through a body of documents

Business Scenario

Business Process

Businessprocess

step

Activity/Transaction

Business Area/ ProcessGroup

Business Process orVariant

(Transaction e.g. VA01 )

(Data entry e.g.customer name)

Organizational Structure Req. &Design doc

Business ScenarioRequirement and Design doc

Business Process Requirementand Design doc

Master Data Requirements doc

Functional Specificationdocuments (RICEFW)

Technical Solution Doc (open)

Master Data Requirementsdoc

Business ProcessFlow diagram

Project

User Role Documentation doc

Business Process List doc

Scope Key DecisionDocuments doc

Value Maps[new in 2009]

Blueprint ApproachWorkshop Guidedoc*

* Guideline documents to facilitate Blueprinting

Field ServiceModeling HandbookV4[new in 2009]*orrefer to the Link:SAP ProcessModeling Handbook,BPX, Community Wikisite*

Blueprint ApproachGuide*

Solution ManagerProcess Decomposition

Page 28: Overview of asap methodology for implementation and asap business add ons

Business Process ModelingLeveraging Predefined Content

Activity

MainProcess

Process

ProcessArea

Level 1

Level 2

Level 3

Level 4

SAP SolutionManager BPR

SAP Solution Maps

SAP Solution ManagerSOLAR01

© 2010 SAP America / PL1 / NA-PMO / Page 28

Accountproduct

requested

Opennew

account

AccountManagementApplication

ClientMaster

Data

RelationshipManager

AccountOpening

Form

Accountfor new

client opended

Accountfor existing

client opened

RetailAccount

ARIS

Scope Definition Process Modeling

Accountproduct

requested

Opennew

account

AccountManagementApplication

ClientMaster

Data

RelationshipManager

AccountOpening

Form

Accountfor new

client opended

Accountfor existing

client opened

RetailAccount

ARIS

Page 29: Overview of asap methodology for implementation and asap business add ons

Implementation AccelerationBroader than Agile

Acceleration is based on sustainable assets and the re-usable content, as well as tools andtechnology that provide a structure for re-useAcceleration can be accomplished through the elimination of unnecessary work steps withinthe implementation life cycleAcceleration of implementation and lowering of overall cost can often best be realized throughgetting it right the first time, eliminating the need for rework and associated delaysAcceleration can be achieved through compression techniques such as parallelization ofactivities and new work shop approaches

“If your only tool is a hammer, then every problem begins to look like a nail.”

Acceleration =Reduction of Friction

x Elimination of Re-WorkParallelization

Smallest possible increments along a value based roadmap

IP Re-Use x

Page 30: Overview of asap methodology for implementation and asap business add ons

Major Acceleration Techniques@ SAP Core Consulting

IP Re-UseBest Practices / Preconfigured solutionsBusiness Add Onss - Jump Start for Content and SolutionsProject Launch – Sprint Team

Solution Demo ApproachEarly visualization of solution for configuration and solutionenhancements through show and tell in BlueprintingIterative solution design process (workshop approach)

Parallelization of ServicesScope is based on Areas of interest / pain pointsPresales or Blueprint / n-Time Boxed ImplementationPeriods (4 weeks)Lab environment to configure complementary to projectspecific Implementation Accelerations

Iterative Build CyclesIncremental buildFrequent Q-Gatesn-Time Boxed and inspected at every increment

Com

plem

enta

ry T

echn

ique

s

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Accelerationthrough ASAP 7 Business Add-ons

ASAP Methodology(+ Business Add-onmethodology extensions)

ASAP Business Add-onImplementation Content

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Solution Demo Approach – ASAP 7

Reference• Business Case and Value Drivers• Use predefined standards and

content to illustrate end-to-endprocesses

Visualize• Use sandbox to show and tell

SAP standard key designelements

• Visualization for Developmentobjects

Listen & Engage• Determine / capture business

requirements and potentialGaps to Standard

Complement• Models• Solution Design

Verify & Accept• Verify solution design• Drive Acceptance

Visualize, Engage, Stay Focused!Visualize solutionImprove collaboration and mutualunderstandingMitigate risk to reworkAllow for incremental acceptance

Iterative Approachto Process and Solution Designdriven by process de-compositions

Page 33: Overview of asap methodology for implementation and asap business add ons

Acceleration Techniques are built intoASAP 7.0 Implementation Life Cycle (exemplary)

Project Launch ServicesEnable ASAP 7.0 and value deliveryPrepare Project environment

IP ReusePreconfigured Solutions / ASAP 7 Add-OnsReference KM complementing ASAP accelerators, e.g. Benchmarking

Solution Demo ApproachDemo Environment to illustrate SAP Standard

functionalityVisualization of solution enhancements (iRise)

Framework of ASAP phases

Iterative Build CyclesIterative build cycles based on

Blueprint / product scope

Parallel Integrated ServicesComplementary service for areas of interest

1 2

2 3

2 3

3

Implementation Acceleration TriageValue based Roadmap & Approach DeterminationBest Practices Fit-Gap

0

1

Page 34: Overview of asap methodology for implementation and asap business add ons

DEMO

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Agenda

1. ASAP methodology supports BPM implementation

2. Key ASAP improvements

3. ASAP and BPM

4. How to access ASAP and Additional Information

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© SAP AG 2009. All rights reserved. / Page 36

SAP Solution Manager, BPM Technology(Business to Model and Modeling toExecution)

ASAP Methodology and ASAP Business add-ons

Mindset

Link between Business Governance, Process Governance andIT Governance

TRAINING

GOVERNANCEMANAGEMENT

METHODOLOGY

TOOLS

SKILLS AND RESOURCES

SDN/BPX Communityhttp://www.sdn.sap.com/irj/bpxhttp://www.sdn.sap.com/irj/bpx/bpm

COMMUNITY

Trained, certified and experienced, Project Manager, BPXAssociate and Professional

SAP UA BPM and EA Curriculum

The New Drivers License...to work in the “Real world BPM in an SAP Environment”

http://www.sdn.sap.com/irj/bpx/asapSAP Modeling HandbookBPM Use Cases

Page 37: Overview of asap methodology for implementation and asap business add ons

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Access ASAP Methodology on SAP Service Marketplacehttps://service.sap.com/asap

Page 38: Overview of asap methodology for implementation and asap business add ons

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Learn more about ASAP on BPX Community sitehttp://www.sdn.sap.com/irj/bpx/asap

Page 39: Overview of asap methodology for implementation and asap business add ons

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Learn more from Modeling Handbookhttp://wiki.sdn.sap.com/wiki/display/ModHandbook/SAP+Modeling+Handbook+-+Modeling+Standards

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Sign-up for BPM Webinar series to learn more

https://

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Thank you!

Page 42: Overview of asap methodology for implementation and asap business add ons

Appendix


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