Overview of the healthcare system in the nine Mainland cities in the Greater Bay Area 2 August 2019 With the completion of the Hong Kong-Zhuhai–Macao Bridge which further reduces the “One Hour Living Circle” distance within the Greater Bay Area, the flow of quality healthcare resources and advanced medical technology among the three regions can be more effective and efficient. The three regions have varying social backgrounds and healthcare systems; hence the hospitals among which are culturally different. Hong Kong and Macao have robust strength in their medical foundation, with internationally aligned medical systems and medicines, as well as market access systems for medical devices. However, the situation of an aging population is becoming increasingly profound. Meanwhile, Guangdong province has abundant resources for keeping medical case records and is showing a significant advantage in clinical research. It is also actively opening towards new technologies and seeking advancement in medical techniques. The Medical Consultation Process in the Mainland The healthcare system in the Mainland includes public and private hospitals, with the majority being public hospitals. Some of the public hospitals have dedicated clinics for non-Mainland patients. It is worthy to note that the medical system or service process between the Mainland and Hong Kong are quite different. Thus, Hong Kong residents need to seek for appropriate medical services based on their own personal needs and medical records before visiting the clinics / hospitals. Below is the general process for consultation in public hospitals. 1. Outpatient service For common illnesses and minor health problems, Hong Kong residents may choose to visit outpatient services from nearby hospitals for treatment. Please refer to Appendix I for outpatient information on major hospitals in the nine Mainland cities in the GBA. The process of outpatient service generally includes the following steps: The Guangdong government is gradually promoting the reservation system for medical consultation. Hong Kong residents may make an appointment for outpatient service before their arrival to avoid the long process of queuing. Reservation methods include online booking (such as through each hospital's website or WeChat, or through following "Guangdong cloud hospital" on Alipay or WeChat), telephone, and self-service booking (through self-serve machines on the out-patient floor). * outpatient examination fees should be paid at Registration Registration * Consultation Payment Medicine collection / Examination Subsequent treatment
Transcript
Overview of the healthcare system in the nine Mainland cities in the Greater Bay
Area
2 August 2019
With the completion of the Hong Kong-Zhuhai–Macao Bridge which further reduces the
“One Hour Living Circle” distance within the Greater Bay Area, the flow of quality
healthcare resources and advanced medical technology among the three regions can be
more effective and efficient. The three regions have varying social backgrounds and
healthcare systems; hence the hospitals among which are culturally different. Hong
Kong and Macao have robust strength in their medical foundation, with internationally
aligned medical systems and medicines, as well as market access systems for medical
devices. However, the situation of an aging population is becoming increasingly
profound. Meanwhile, Guangdong province has abundant resources for keeping medical
case records and is showing a significant advantage in clinical research. It is also actively
opening towards new technologies and seeking advancement in medical techniques.
The Medical Consultation Process in the Mainland
The healthcare system in the Mainland includes public and private hospitals, with the
majority being public hospitals. Some of the public hospitals have dedicated clinics for
non-Mainland patients. It is worthy to note that the medical system or service process
between the Mainland and Hong Kong are quite different. Thus, Hong Kong residents
need to seek for appropriate medical services based on their own personal needs and
medical records before visiting the clinics / hospitals. Below is the general process for
consultation in public hospitals.
1. Outpatient service
For common illnesses and minor health problems, Hong Kong residents may choose to
visit outpatient services from nearby hospitals for treatment. Please refer to Appendix I
for outpatient information on major hospitals in the nine Mainland cities in the GBA.
The process of outpatient service generally includes the following steps:
The Guangdong government is gradually promoting the reservation system for medical
consultation. Hong Kong residents may make an appointment for outpatient service
before their arrival to avoid the long process of queuing. Reservation methods include
online booking (such as through each hospital's website or WeChat, or through following
"Guangdong cloud hospital" on Alipay or WeChat), telephone, and self-service booking
(through self-serve machines on the out-patient floor).
* outpatient examination fees should be paid at Registration
Registration*
Consultation PaymentMedicine
collection / Examination
Subsequent treatment
Since booking an appointment require real-name registration, Hong Kong residents are
required to set up an account for their first-time registration, and provide identification
documents such as their Home Return Permit. If they are unable to attend in person due
to rescheduling conflicts, Hong Kong residents should rearrange their schedule or cancel
their appointment. They may be blacklisted or unable to book future appointments if
there are multiple no-shows.
Mainland hospitals adopt the "Payment before consultation" approach. If Hong Kong
residents require further examination or subsequent treatment after initial consultation,
they should settle their payment for examination or treatment before heading to the
examination or treatment room. The fees for outpatient services differ; for instance,
outpatient examination fees in Guangzhou range between RMB 10 to RMB 80 depending
on the doctor’s grade (including general practitioners, assistant chief physician, chief
physician and medical consultant etc.) The fees for medical consultation and
examination are collected separately, and the amount generally depends on the whether
medication is required, whether the medication is covered under medical insurance, and
dosage etc.
2. Emergency service
Emergency departments in hospitals across the nine Mainland cities are generally open
for 24 hours. In case of emergency, patients may visit the emergency departments by
themselves for treatment. Otherwise, ambulance services are available through
emergency hotline 120. Please note that rates apply and may vary depending on the
travel distance and nature of the services etc. Hong Kong residents may seek for the
medical services according to their own needs.
3. Hospitalization
For patients suffering from serious illness that requires hospitalization for further
treatment or surgery, outpatient doctors would issue an admission slip, diagnosis,
examination checklists (if any) after assessing their condition. Patients should first settle
part of their payment at the outpatient payment counter, then make a registration for
hospitalization. This process would create an account for the patients, where the
appointments for examination and hospitalization times would also be communicated to
the relevant treatment departments.
Medical Insurance
1. Basic medical insurance in the Mainland
According to “Interim Measures for Hong Kong, Macao and Taiwan Residents to Join
the Social Insurance Scheme in the Mainland (Draft for Comment)” issued in 2018,
Hong Kong residents employed in the Mainland shall join the scheme for five types of
basic social insurance. Non-employed Hong Kong citizens residing in the Mainland may
join the Basic pension insurance for urban and rural residents and Basic medical
insurance system for urban residents. The coverage of each insurance available to Hong
Kong, Macao and Taiwan residents, and conditions and measures for enjoying insurance
benefits, are identical to those for Mainland residents.
If Hong Kong residents have joined the basic medical insurance scheme in the Mainland,
they may use the social security card to pay the portion of the fee borne by the
government when visiting Mainland hospitals, while the remainder shall be paid by the
patient. Since convenience stores, health products and cosmetic stores and
supermarkets in the Mainland are prohibited from selling drugs, Hong Kong residents
should purchase prescribed drugs at designated medical institutions and retailing
pharmacies, with the costs deducted directly from their social security cards.
Information related to social security card and medical payment history may be found on
the online service platform of the Human Resources and Social Security Department of
Chinese medicine physiotherapy, healthcare, inspection, radiology, ear-nose-throat, gynecology, medicine, stomatology etc. https://www2.scut.edu.cn/hospital/3297/list.htm
Guangzhou Dongren Hospital
9 Dongping East Road, Baiyun District, Guangzhou
020-66851200
General Practice, Chinese Medicine etc. https://www.gzdryy.com/
Integrated hospitals — Private
Guangdong CEEC Power Hospital
Main Block, 3375 Huangpu East Road, Huangpu District, Guangzhou (In-patients) Main Block, 2957 Huangpu East Road, Huangpu District, Guangzhou (Out-patients)
020-82079899
General Practice, Chinese Medicine etc. http://www.gdsdlyjyy.com/
Guangdong Minan Hospital
7 Xiniu Road, Yuexiu District, Guangzhou
020-37814770
Accident & emergency and diagnosis and treatment of high blood pressure, diabetes, chronic diseases such as cardiovascular disease http://www.gdmayy.com/plus/list.php?tid=1#
Pediatric surgery, pediatric respiratory, pediatric gastroenterology etc. http://www.gzfezx.com/
Guangzhou Chest Hospital
62 Hengzhigang Road, Guangzhou
020-83592692
Respiratory medicine, oncology, thoracic surgery, orthopaedics, tuberculosis, pediatrics, gynecology, Chinese medicine etc. https://www.xkyy.com.cn/index.html
Rehabilitation, orthopedics, surgery, general surgery, gynecology, optometry and ear-nose-throat, stomatology and chronic diseases, intensive care medicine, hyperbaric oxygen therapy, accident and emergency etc http://www.szslcyy.com/index.php
Shenzhen Renhe Hospital
1o Shangtang Road, Minzhi Office, Longhua New District, Shenzhen
15999664979
Obstetrics, gynecology, pediatrics, newborn, child and women’s healthcare http://szrhyy.ecaihr.com/
Shenzhen Wuzhou Western and Chinese Hospital
7 Kehua Road, Science and Technology Park, Nanshan District, Shenzhen
0755-26719191
Acupuncture, rehabilitation, stomatology, dermatology, Chinese medicine, gynecology, urology, medicine, surgery etc http://www.wz16.net/
Gynecology, maternal healthcare, obstetrics, pediatrics and child healthcare, stomatology http://www.woman91.com/yuandong/
Zhuhai
Name Address Telephone Reference
Integrated hospitals — Public
The Fifth People’s Hospital of Zhuhai
87 Pingsha Second Road, Pingsha Town, Zhuhai
0756-7267162
Medicine, surgery, gynecology, pediatrics, Chinese medicine, ear-nose-throat, medical imaging, health check, medical examination etc http://www.zhfivehospital.com/
106 Lanshijinlan South Road, Chancheng District, Foshan
0757-83105778
Respiratory medicine, medicine, pediatrics, prevention and treatment of tuberculosis, pediatrics, dermatology, asthma specialist, geriatrics, Chinese medicine, family medicine specialist etc http://www.fsmby.com.cn/
Foshan Stomatological Hospital
5 Hebin Road, Chancheng District, Foshan
0757-82279085
Stomatology http://www.fsskqyy.com/
Foshan Shunde District Wu Zhongpei Memorial Hospital
3 Kanghe Road, Danshui Tuhu Jinhui Avenue, Huiyang District
0752-3800101 General practice http://www.hyshyy.com/
Huizhou Huikang Hospital
Adjacent to the Jiangbei Forestry Bureau, Huicheng District, Huizhou
0752-2829113
Orthopedics, neurology, gynecology and obstetrics, out-patient, geriatrics, ear-nose-throat, special medical treatment, anesthesiology etc http://www.hzhkyy.com/#
Specialist hospitals — Public
The First Maternity and Child Healthcare Hospital of Huizhou
5 Yanda Fourth Road, Henan An, Huicheng District, Huizhou
0752-7806333
Gynecology and obstetrics, pediatrics, maternal healthcare, child healthcare http://hz3861.gd.cn/
The Second People’s Hospital of Huizhou
17 Xiajiao Linghu Second Road, Huizhou
0752-2182503 Psychiatry http://www.hzey.net/
Name Address Telephone Reference
The Second Maternity and Child Healthcare Hospital of Huizhou
10 Shangpai Daling Road, Huizhou
0752-2180400
Gynecology and obstetrics, pediatrics, stomatology, pediatric surgery etc www.hzsbjy.com/
Specialist hospitals — Private
Huizhou Huakang Hospital (formerly known as the Huizhou Huakang Orthopedic Hospital)
55 Yanda Road, Huicheng District, Huizhou
0752-2360333
Chinese medicine orthopedics, spinal surgery, traumatic orthopedics, joint surgery, medicine, surgery, gynecology and obstetrics etc https://www.hzhkgsyy.com/
