Exponential Revenue comes from Opening Up to Customers

Rafael Laguna, CEO Open-XchangeOctober 8, 2015

Prisoners of our own device…

2 | Open-Xchange – Company Overview

Hotel Californias

Apps, Email, Browsers, Mobile,

Video/Movies, Livingroom/TV,

Navigation/Maps, Computer OS,

Music

Office, Search Cloud

Hardware

Replacing the surveillance economy business

3 | Open-Xchange – Company Overview

Making Privacy matter Again

⚠️ Service Providers ⚠️ Free Market⚠️ Internet Freedom⚠️ Control over Data ⚠️ Privacy …are the victimsOX is here to help.

Applications, core back-end components for reliable SaaS

5 | Open-Xchange – Company Overview

Open-Xchange Integrated Solution

OX App SuiteThe Web Productivity Suite#1 Webmail App globallyMore than 130M seats sold

90% DNSSEC Market Share30% DNS Domain Market Share

57% IMAP Server Market Share2,9 Million Servers

Internet Infrastructure Components

OX App Suite

–––––––––––––––––––––OX Portal• Centralized Digital Hub• Social Integration• Customized Widgets

(open API)• Advertising Options–––––––––––––––––––––OX Unified PIM• Mail• Contacts• Calendar• Tasks–––––––––––––––––––––OX Presenter• PDF• Word• Excel• PowerPoint–––––––––––––––––––––OX Text/Spreadsheet• Cloud text/spreadsheet• Collaboration• Round trip• MS compatible–––––––––––––––––––––

Customer engagement platform

6 | Open-Xchange – Company Overview

OX App Suite ––––––––––––––––––––OX Messenger• Real-time communication• Chat/IM, presence, video––––––––––––––––––––OX Mobile• Native Device Integration • Sync of PIM Functionality––––––––––––––––––––OX Drive• Cloud Storage • Native Device Apps––––––––––––––––––––OX Guard• Single-click security• PGP––––––––––––––––––––PowerDNS• Authorative DNS• Recursive DNS• DNSSEC––––––––––––––––––––Dovecot Pro•  IMAP server• Support for object storage––––––––––––––––––––

•  Undisputed #1 Open Source IMAP Email Server with 57% market share http://www.openemailsurvey.org

•  Best IMAP compliant server on the market http://imapwiki.org/ImapTest/ServerStatus

•  Stateless, geo-redundant, robust, secure, fast, efficient - with hundreds of millions of users for Email and Voicemail

•  Full Object Storage support for Petabyte storage, saves millions in storage costs

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Delivering trusted solutionsThe OX Stack and Dovecot

PowerDNS Recursor Platform•  Fully monitored, tuned & integrated DNS Recursor•  Real-Time Telemetry Data delivered to POWERDNS for

early discovery of DDoS attacks, mitigation service part of SLA

•  Includes SLA / Support PowerDNS Authoritative Platform•  Targeted to large scale hosters with large amount of

Domains•  Easy administration and maintenance •  Includes SLA / Support

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The #1 DNS serverThe OX Stack and PowerDNS

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Open-Xchange at a glance

Sold seats 15 M 42 M 60 M 82 M 180 M

OX TextOX App Suite™OX Server 6

•  Open-Xchange founded 2005

•  150 Employees•  40% CAGR•  Deloitte fast 50 winner•  1st tier customers,

investors, management and board

120 M24 M

OX Spreadsheet, OX Drive, OXaaS

OX App Suite 7.8, Dovecot, POWERDNS

2009 2010 2011 2012 2013 2014 2015

Trusted by some of the world's smartest companies

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Don’t take Our Word for it

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Analyst’s word 2012-

Discover the 3R's of Success

12 | OX App Suite – Product Overview

Break down the silos

Re-Engagement

Customer lifecycle engagement is hard: the acquisition stage of the customer funnel keeps service providers busy: re-engagement is key to scale new revenue models…

•  Attract and test new trial offerings•  Integrate upsell paths based on usage

patterns•  Expose expanded customer touch points

with targeted online services

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Retention

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Customer retention is incredibly important for growing a sustainable business: increasing retention rates by 5% increases profits by 25 to 95 percent*…

•  Keep Customers longer through an integrated UX

•  Reduce churn through a pleasurable selling process

•  Competitive edge with services people trust

*source: Harvard Business Review !

Recirculation

15 | OX App Suite – Product Overview

Service providers are continually tasked with extending and integrating new value propositions through 3rd party integration: OX App Suite is designed just for this…

•  Drive your customers to all corners of your business

•  Expose and test new products to target new segments

•  Maximize ARPU