Annual Report2016
NEIGHBOURHOOD CENTRAL
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2016 ANNUAL REPORT
About Us...
Neighbourhood Central is a not-for-profit,
incorporated, community based
organisation formed in 1977 to provide a
variety of community support services to
people living in the Central West of NSW.
Neighbourhood Central is an organisation
governed by a volunteer Board of
Management voted in at the Annual
General Meeting (AGM) by the members of
the organisation. It receives funding for its
projects from all three tiers of government –
local, state and federal.
For many years Neighbourhood Central
was also known as the Parkes
Neighbourhood Centre. A new trading
name was developed in April 2015 to
reflect the expanded geographical service
area and the centre is now known as
Neighbourhood Central.
Neighbourhood Central’s head office is
located at Parkes and has offices located
at Forbes, Condobolin and Peak Hill; all
providing a large range of community
services.
Our Mission:
To provide services, information, advocacy and referral to all our communities, focussing on the people who are vulnerable, isolated or at risk.
Our Vision:
To empower people and communities to grow and
celebrate diversity, to be safe and connected.
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Chairperson’s Report
Neighbourhood Central has now completed its first year since embracing its
new title which has been received well within the communities this
organisation serves. The services which emanate from Neighbourhood Central
touch and enhance the lives of a significant number of people across a large
area of the Central West. We must always remember that our clients are the
most important stakeholders in our organisation.
Neighbourhood Central continues to grow as reflected in its staff numbers and financials as we
are in challenging times for service agents such as ourselves.
As a Board, we are always seeking to learn how to enhance the efficiency and relevance of
Neighbourhood Central for the future, and to this end we are engaging Milson Professional
Advisory to assist us in this new year with Strategic Planning to enhance the already strong
organisation structure that we have. We look forward to the challenges that this will bring.
Thank you to our dedicated staff for going the extra mile in all that you do. Likewise, thanks to
Pam for a job well done. To the Board, thank you for your passion, wisdom and professionalism
that you bring to Neighbourhood Central.
We remain dedicated to the continued delivery of high quality services and outcomes for which we are known.
John Magill
Chairperson
Back Row L-R: Kay Craft, Julie Russell, Barbara Newton, Monica Murray
Front Row L-R: Graeme Dean, John Magill, Terry Job, Peter Buckley
(inset - Steve Campbell)
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Family and Community Services Visit
The staff from Neighbourhood Central had the pleasure of meeting Michael Coutts-Trotter, the
Secretary of Family and Community Services (FACS). He was accompanied by Sassica Myers
(Manager, Community Partnerships and Programs-FACS) and Vanessa Willis (Community
Program Officer-FACS). Also in attendance was Can Yasmut, Executive Officer, Local
Community Services Association. Discussions centred around the diverse range of services that
Neighbourhood Central provides through FACS funding, including child, youth and family
support, parenting programs, supported play groups, life skills programs, youth development
programs, community strengthening, and information and referrals to other local services.
Disability programs are also provided through Neighbourhood Central which are funded by
Family and Community Services - Ageing Disability and Homecare.
Family and Community Services supports vulnerable people and families to participate in social
and economic life, and build stronger communities.
Back Row L-R: Dianne Scott, Can Yasmut, John Magill, Michael Coutts-Trotter, Rowen Pearce, Tina Nash
Front Row L-R: Samantha Radburn, Vanessa Willis, Pam Symonds, Sassica Myers
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Executive Officer’s Message
Embracing innovation in our programs Neighbourhood Central is operating in and working through a period of significant change
and transformation. It is important for our organisation to acknowledge the need to ensure we
value and focus on community networks and embrace innovation in our programs.
In 2015-2016 we have extended our client base further to incorporate new disability services.
This has involved connecting families located across the Central West to access mainstream
leisure and social activities in their local community, providing respite for parents/carers,
choice, control, and social inclusion.
State and Federal Government reforms The government is currently undertaking major reforms in three key areas of service delivery –
Ageing and Targeted Earlier Intervention Program (TEIP) which both represent around 80% of
our funding. The other area of reform is disability. These reforms by State and Federal
Governments will inform Neighbourhood Central’s strategic plan, determining how the
organisation will match its diverse capabilities with the needs of stakeholders, now and in the
future.
Our strategy for sustainability and growth
We are committed to achieving and maintaining excellence, and have worked hard over the
past 12 months to embed a culture of continuous improvement, backed by accredited
quality management systems.
The Centre has been through its first year of operation under our new name ‘Neighbourhood Central’. This has proved to be successful with the acceptance from not only our clients but also our stakeholders across the Central West region.
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The government reforms are reshaping the way Neighbourhood Central plans and delivers its
services. We are utilising our expertise in client care for all age groups to continue to develop
community-focused services, and work with our clients to help them understand and access
these services within a complex and changing community services environment.
40 years of continuous service across the Central West We are pleased to announce Neighbourhood Central is verging on 40 years’ involvement in
walking alongside the community to deliver services for everyone from young children and
families through to youth, older people, those living with disability and their carers. Plans are
underway to celebrate this important milestone in 2017.
Staffing At Neighbourhood Central, we recognise that our staff members are our most precious
resource, and with a wide range of backgrounds, skills and experience, they are valued by our
clients and community as well. Our staff continue to be strong advocates, representing the
best interests of our clients.
This year Neighbourhood Central welcomed new staff members to our team and, as an
employer, we offer a wide range of flexible and ‘family friendly’ working arrangements aimed
at creating an inclusive working environment.
Volunteers Neighbourhood Central cannot exist without the support of our volunteers, who provide such
valuable assistance to our frontline services. The aim of our organisation is to support our
volunteers and ensure they are regarded as assets, treated with respect and care.
Neighbourhood Central continues to recruit new volunteers each year to support the services
provided. I wish to congratulate our Chairperson, John Magill, and Board members for their
vision, commitment and leadership. As a team we work together in leading service initiatives
and improving the quality of service we provide across the Central West. We look forward to
the coming year as we navigate through this era of significant reform, keeping our clients and
their needs at the forefront.
Pam Symonds
Executive Officer
L-R: Maria Abbey (Finance Manager), Pam Symonds (Executive Officer) and Dianne Scott (Executive Assistant)
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Board of Management
Barbara Newton - Vice Chairperson Barbara joined the Neighbourhood Central Board in 2013. Barbara
has 41 years’ experience as a Registered Nurse, including three years
as a Clinical Nurse Educator and five years as Director of Nursing. As
a result of her extensive experience in the health sector, she has
gained a wide range of skills and knowledge to bring to the role as
Vice Chairperson at Neighbourhood Central.
With Barbara’s participation in local government as a Councillor in
the Parkes Shire for 11 years and her current position as Deputy
Mayor, she also brings a sound knowledge of finance and
management to her position on the Board.
John Magill – Chairperson John joined the Neighbourhood Central Board in 2009 and has been
Chairperson since 2010. John has a strong background in local
government having been a Parkes Shire Councillor for a period of 13
years including 5 years as Deputy Mayor. John is a well-respected
local farmer and grazier and has a wealth of knowledge and
experience in the agricultural industry in addition to having an array
of wider business interests within the Parkes community. Impressively,
John has been an active member of the Rural Fire Service for 50
years. He is also a member of Regional Development Australia
(Central West) and sits on the Board of Directors for Parkes Business
Enterprise Centre.
Steve Campbell - Secretary Steve joined the Neighbourhood Central Board in 1994. Steve has
worked in a variety of roles in a career spanning almost 40 years. He is
currently the Director of Planning and Environment at Parkes Shire
Council and has 25 years in this role alone. In addition, Steve has a
wealth of experience as a qualified Environmental Health and
Building Surveyor and is an A1 Accredited Building Certifier. He also
holds a Post Graduate Diploma in Local Government Management.
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Board of Management
Monica Murray Monica joined the Neighbourhood Central Board in 2009. Monica
has a long background in health as a Registered Nurse for 30 years
and has vast experience working at both a clinical and managerial
level in rural community health service provision. Monica is currently
Project Manager for NSW Health, assisting health facilities meet State
NSW Health strategic directions within the community. Monica holds
a Bachelor of Health Science (Nursing), Post Graduate Certificates in
Midwifery, Certificate Health Systems Management, Child and Family
Health, Post Graduate Diploma in Research, and is currently
completing her Masters in Public Health.
In Monica’s capacity as a Board member, she has specific interests
in health and well-being of rural communities, particularly in the area
of Indigenous health.
Graeme Dean - Treasurer Graeme joined the Neighbourhood Central Board in 2010. Graeme
has had a longstanding career in the financial sector, most recently
as Shared Service Delivery Manager for Transport for NSW. Graeme
has 35 years’ experience in Finance, Accounting and Management
in private enterprise and public sector and holds an Advanced
Diploma in Government, an Advanced Diploma in Management
and is also a Member of the Australasian Mutual Institute. Graeme is
a highly active member of the community evidenced by his
involvement with other local organisations. He has held the position
of Treasurer for the Parkes Rotary Club and is also a previous member
of the Holy Family Parish School Board.
Kay Craft Kay joined the Neighbourhood Central Board in 2012. Kay has had a
long standing career with Family and Community Services - Housing
NSW where she has held the position of Senior Client Service Officer
for over 27 years. In addition, she has also had previous experience in
banking and community services. Kay represents Housing NSW at the
NSW Civil and Administrative Tribunal and is involved in various
community organisations as both treasurer and board member.
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Board of Management
Peter Buckley Peter joined the Neighbourhood Central Board in 2014. Peter is a
local solicitor who has been practising law for over 30 years. He has a
Diploma in Law (S.A.B.) and has also been a local court registrar for
over 16 years. Peter has sat on many other Boards of Management
within the local community including Holy Family School, Red Bend
Catholic College and Southern Cross Residential Aged Care Facility
where he is currently Chairperson of the Management Committee. In
addition he has been a member of the Holy Family Parish Finance
Committee for over 30 years, the Wilcannia-Forbes Diocese Finance
Committee for 12 years and the Local Government Code of
Conduct Committee for 8 years.
Terry Job Terry joined the Neighbourhood Central Board in 2013. Terry brings
with him a wealth of experience in the education sector having
worked as Transition Officer for the Department of Education
Western Region for almost 20 years. In addition to having been a
respected local farmer and grazier, he has had extensive
experience as a volunteer for the Rural Fire Service where he is the
ground control and command officer responsible for the
organisation of up to 100 personnel and volunteers to attend
bushfires and other local emergencies. Terry was also the person
responsible for implementing the NSW Rural Fire Service School
Cadet Program originally facilitated through Parkes High School.
Julie Russell Julie joined the Neighbourhood Central Board in 2011. She currently
works for the Department of Human Services as Service Centre
Manager and has been employed by the Department for over 29
years. She has a broad range of senior experience in the provision of
welfare, family, student, Indigenous, health, ageing and community
disability support payments and services. Julie’s role involves
delivering services in the context of ensuring outcomes are delivered
as required by the Government.
Julie is committed to keeping pace with the changing service
delivery environment with a resilient and agile workforce dedicated
to service excellence that is able to respond quickly to crisis situations
and natural disasters. There is a strong emphasis on the importance
of accountability, quality leadership and management capability,
along with a need to increase ability to manage risk, change and
performance.
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Services and Programs 2015-2016
Services Provided
Aboriginal Youth and Family Support
Aboriginal Community Project - Closing the
Gap
Broadband for Seniors
Community Luncheons
Community Strengthening Project
Community Transport
Community Visitors Scheme
Community Visitors Expansion Scheme
Craft Groups
Domestic Violence Committee
Family Support Service
Home Modification & Maintenance Service
Housebound Library
Meal Services
Multicultural Group
No-Interest Loans Scheme
Palliative Care Volunteer Service
Parkes Interagency
Social Support
Supported Playgroups
Tax Help
Volunteer Referral Agency
Other Services Provided
Aboriginal Eye Clinic
Arts Out West
Australian Hearing
Australian Unity
Binaal Billa
Camera Club
CanAssist
Children’s Court Clinic
Community Justice
Companions Through Cancer
Compassionate Friends
Disability Information & Advocacy Service
Embroidery Guild of NSW
Insight Services
Interact Injury Management
Legal Aid NSW - Civil & Family
Lifeline Central West
Look Good Feel Better
NSW Civil and Administrative Tribunal
Parkes Aboriginal Community Working Party
Parkes Carers Support
Parkinson's Support Group
Prostate Awareness Support Group
Slimmers
Visual Impaired
Work Focus
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Reception Volunteers
Lynette Pengilly - Volunteer Coordinator
Gay Daley
Sue Hennessy
Gloria Jones
Kaye Lindsay
Laurel Mackenzie
Elizabeth Matthews
Monika Parry
Carol Ramsay
John Short
Anna Sinaga
Marg Thurn
Wendy Yeo
Pictured clockwise from top:
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Family Support
Neighbourhood Central Family Support aim
to assist youth and families with children
whose capacity to function has been
affected by temporary or long term
stressors. The main focus of the service is on
early intervention aiming to promote and
protect the health, well-being and rights of
all children, young people and their
families.
Individual support is provided to families in
developing skills and confidence in raising
children as well as a variety of educational
and peer support groups. The team at
Family Support also partner with local
agencies to deliver community awareness
activities.
A major component of service delivery is to
help families become more aware of
appropriate professional and community
services within the area to meet their
individual needs and to support families in
accessing these services.
Services are provided in Parkes, Forbes,
Peak Hill, Trundle and Tullamore.
Becoming a parent is one of the most challenging and rewarding tasks in life. Parents
can’t be expected to have the right answers all of the time.
L-R: Christa Radley, Rowen Pearce, Tina Nash, Pietta Bridge
Pictured are Pietta Bridge (Early Childhood Worker) and Maddison Ehsman (Volunteer Support)
with some of the Tullamore playgroup children
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“Love Bites” “Love Bites” is one of the youth education
programs Family Support co-facilitate to
Year 9 students at Parkes High School,
Forbes High School and Trundle Central
School. The “Love Bites” respectful
relationships program focuses on the
development of relationships, violence
prevention and breaking the cycle of
relationship violence and sexual assault.
Participants are provided information to
assist in developing skills to identify safe,
equal and healthy relationships. The “Love
Bites” program consists of two interactive
education workshops on domestic and
family violence and sexual assault followed
by creative workshops in the afternoon.
“Keeping Kids in Mind” Family Support provides a variety of
behaviour modification programs for
parents and one of these programs is the
“Keeping Kids in Mind” course which is for
separated parents experiencing ongoing
conflict.
The course is designed to help parents see
things from their children’s perspective and
understand how to support children
following family separation. Participants
from this course have been able to identify
how their behaviours and reactions are
negatively impacting on the children.
“I think every separated parent
should be made to do this course.”
“I communicate with my kids a lot more
and they are more relaxed when being
dropped or picked up from other parent’s
place.”
“I am now able to have calm discussions
with the other parent about any issues
involving the children.”
Pictured are some of the attendees painting their
T-shirts at the “Love Bites” workshop
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White Ribbon Day As a component of community awareness
activities, Family Support staff assisted in
organising and facilitating the White Ribbon
Day Community March on November 25th.
The march was held to raise awareness of
the alarming statistics of family and
domestic violence in the region.
Those in attendance were addressed by
several dignitaries including Mr Andrew
Gee, Member for Orange, Kirrily Dear (Run
Ag a i ns t V i o le nce ) a nd Po l ic e
Superintendent for Lachlan LAC, Chris
Taylor.
Over 300 people were in attendance on
the day. Parkes High School Year 9 students
who had participated in the “Love Bites”
program wore the t-shirts they had
decorated during the creative workshop
component of the program.
Senior students from Parkes Public School,
Parkes East School and Middleton Primary
School were also in attendance.
Neighbourhood Central, Currajong
Disability and Northparkes Mines also sent a
large contingent of participants.
Pictured above are Rowen Pearce and Andrew Gee
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2015 Paint Parkes REaD Poppies The theme for the 2015 Reading Day was
“Paint Parkes REaD Poppies” in
acknowledgement of the 100th anniversary
of the Gallipoli landings. The day was
launched in May by Governor-General Sir
Peter Cosgrove at Memorial Hill where he
read the children’s story “Only a Donkey” to
those in attendance.
Paint Parkes REaD Poppies was held in
November with the main street being
decorated in red poppies. Activities
provided in the main street included the
chicken dance and the hokey-pokey,
reading in stores, chalk on the sidewalk,
airbrush tattoos and singing.
Activities were also held in the park where
children decorated crosses and placed
them in the ground. An estimated 500
people attended the day including
students from Holy Family Primary School,
Parkes Primary School, Parkes Christian
School and Parkes Early Childhood Centre.
Tina Nash
Service Coordinator
197 students participated in the “Love Bites” program
135 families assisted this year
Pictured top and above: Paint the Town REaD festivities at
Cooke Park
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Kerry’s Story
When Kerry* commenced working with the Family Support team she was homeless
and fleeing from a domestic violence (DV) relationship, pregnant and frightened.
Kerry had been the victim of previous DV relationships. The first was with her long
term partner, the father of her three children, who had been removed after a
serious DV incident that required Kerry be hospitalised. Her partner was charged
and incarcerated, and she had fallen into a severe depression and neglected the
children’s needs.
The second relationship was after the removal of her children. Lost and alone, with
very low self-esteem, she was vulnerable and found herself once again in an
abusive relationship with her new partner. Kerry realised she had to escape,
especially once she found she was expecting another child. Kerry fled the
relationship and was provided temporary accommodation at the Forbes women’s
refuge after being homeless for a short period of time. Kerry was appointed a Family
and Community Services Caseworker and a referral to Family Support was received.
After the birth of her son, Kerry engaged with the Family Support team who
supported her to access appropriate services in the area. She was eligible to apply
for social housing and secured a property in Parkes. During her period with the
service, referral and support was provided in accessing appointments with Early
Childhood Nurses to ensure that her child was meeting developmental milestones
and thriving in her care. DV counselling and Victims of Crime service referrals were
completed with Kerry benefiting from the support these services provided. Once
established in Parkes, Kerry attended Supported Playgroups provided by Family
Support to increase her social circle and then completed “Keeping Children Safe”
and “Triple P” programs facilitated by Family Support staff.
Kerry has now relocated to be closer to her older children where the process of
transitioning them back into her full time care has commenced.
*The client’s name has been changed to protect privacy.
Kerry credits the support she received from the Family Support service as a
major contributing factor in the positive outcome for her family.
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Home Modifications
L-R: Malcolm Stone, Samantha Radburn and
Craig Thornton
Subsidised Home Modification services are
provided to eligible Commonwealth Home
Support Programme and Disability clients
living in the Parkes and Lachlan Local
Government Areas. Consumer-funded
private work is also conducted to
supplement the government funding. The
fees we earn via private work go directly
towards furthering our charitable purpose.
The types of modifications available range
from the basic (such as installation of grab-
rails, handrails, lever taps, step-wedges and
widening doorways) to the complex (such
as the installation of ramps, and bathroom
and kitchen modifications) usually based
on a detailed assessment by an
Occupational Therapist.
Home modifications are regarded as being
beneficial to people who wish to remain in
their homes as they age and younger
people with disability that wish to live in
regular housing. The benefits of home
modifications include reducing trip hazards
and increasing functional independence
that max imi ses an ind iv idual ' s
independence and safety.
We have a dedicated team of skilled
workers who support people to live
independently, reducing risk of injury to their
carers and care-workers. Home
modifications may also reduce the need for
ongoing assistance.
Samantha Radburn
Home Modifications Administrator
Neighbourhood Central’s Home Modification service is tailored to meet the individual’s
needs. We assist people to live safely and independently by modifying their home to create
an environment that maximises the person's independence and safety.
121 Parkes Shire clients provided with
home modifications
19 Lachlan Shire clients provided with
home modifications
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Gloria’s Story
Gloria was born in Young where she was raised on a cherry and apple orchard,
located four miles out of town. In 1946 Gloria married John, a local and an
apprentice furniture upholsterer and French polisher.
Not long after they married, John was called away to the army and was sent to the
war in the Pacific. When he returned he finished his apprenticeship and then Gloria
and John moved to Parkes where they set up their own business in Welcome Street.
Gloria and John raised six children before John suddenly passed away from a heart
attack, aged 53. Gloria was left to raise the two youngest children on her own. Over
the years Gloria’s mobility had decreased and she underwent surgery on both her
knees, and then a hip replacement followed.
During this time Gloria was seen by an Occupational Therapist (OT) who conducted
a comprehensive assessment and recommended grab rails in the shower and beside
the toilet to ensure safety and ease of transfers. After the hip operation the OT
recommended a ramp so that she could access the community using her mobility
walker. Her daughter is now able to safely take Gloria from the house to the car,
enabling Gloria to access the community, attend bingo and meet up with friends.
Gloria says that home modifications are a “good idea” and that the builders,
Malcolm and Craig, did a “great job”. She would recommend home modifications to
anyone who needs help to stay at home.
“It’s the simple things like getting out of the house, to sit in the sun and get some fresh air.”
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Community Transport
Neighbourhood Central Community
Transport provides individual and group
transport for the frail aged, people with
disability, carers and those who are
transport disadvantaged through physical,
health, and geographic, social or financial
circumstances who are living in the Parkes,
Forbes and Lachlan Shires.
Community Transport is funded by
Commonwealth and State governments
with funding administered through Transport
for NSW and Western NSW Local Health
Network.
The service continues to enjoy successful
partnerships with Can Assist, St Vincent de
Paul, Deaman’s Bus Lines, Regional Express
Airlines, Parkes Taxi Owners, Forbes Taxi
Co-op and Country Carelink to provide
appropriate and efficient service to our
clients.
Dedicated Staff and Volunteers Community Transport is undergoing some
dynamic changes to the processes and
funding provisions.
While this new world presents challenges to
the service, it also provides new
opportunities for growth. However, none of
this will be possible without the ongoing
dedication and support from our invaluable
volunteer team. They are the wheels that
drive our service and we wish to extend our
deepest thanks for the significant
contribution that they have made in the
2016 financial year.
Lyn Townsend
Service Coordinator
Community Transport aims to give customers an appropriate service, tailored to
their needs. We want to enable people to live independently in their own homes for
longer while maintaining connection to their community.
Back Row L-R: Lisa Cohen, Christie Green, Monica Wren and
Kathryn Spice
Front Row L-R: Cheryl Chamberlain, Lyn Townsend and
Louise Carruthers
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Henry’s Story Henry grew up in the Western Australian town of Bruce Rock located
approximately 240 kilometres east of Perth in the eastern wheatbelt. He started
work in the timber mills at the tender age of 14.
Henry moved to Condobolin in the 1960’s, looking for the quiet life after his fiancé
was tragically killed in a motor accident in Perth. He found labouring work by
learning how to shear sheep, as well as stints at farmhand work and caretaking at
the local timber mill.
Henry has had his fair share of health problems which led him to utilising
Community Transport services for medical appointments over the past 5 years.
Henry also handed in his driver’s licence this year, so he is quite vocal when it
comes to promoting the service, not just for him, but for all the transport
disadvantaged in his community. Henry also enjoys the Neighbourhood Central
social trips and he sometimes accesses Community Transport to spend the day in
Parkes or Forbes for shopping.
Henry is extremely grateful and is full of praise for the Community Transport service.
He wonders what he would do without it!
“The ladies made me feel like royalty. Joining Community Transport was the
best decision I have made.”
“With Community Transport I feel confident to travel anywhere; I can just
relax and enjoy the day out.”
Henry is pictured with Condobolin volunteer driver Gordon Wheatley
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361 831 total kilometres travelled
18 974 total trips provided
7 dedicated Community Transport vehicles
50 committed volunteers
Community Transport
The Neighbourhood Central Community Transport team
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Social Support
Social Support services are provided to
eligible Commonwealth Home Support
Programme and Disability clients living in
the Parkes, Forbes and Lachlan Local
Government Areas.
A range of activities are provided to assist
clients to participate in community life,
embrace active living, connect, increase
enablement, and to foster positive health
and wellbeing. Assisted shopping, social
morning teas, craft groups, Housebound
Library services, friendly visiting, Community
Luncheons and social outings all promote a
healthy zest for life and reduce social
isolation.
We understand the challenges people face
and have a dedicated team of skilled
workers who support people to live with
meaning and dignity by building on their
individual skills, capacities and interests.
DIanne Scott
Executive Assistant
Neighbourhood Central supports older people and people with disability to live independently
within their own communities.
6 800+ total hours of social support provided
2 600+ hours of assisted shopping services provided
58 morning tea and craft sessions held in Parkes and Forbes
37+ social events organised for clients living in the Parkes, Forbes and Lachlan Shires
Back Row L-R: Monica Wren, Kelly McGirr, Tracey Dumesny
Front Row L-R: Emily Moore and Doreen Amor (Absent: Kerri Dunn)
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Myra’s Story
In 1984 Myra and her husband, “Old Smiley”, as she affectionately calls him, left
their home in Sydney and moved to Alectown to run a small hobby farm to
pursue their passion of racing trotting horses.
They moved to Parkes for health reasons in 1991.
After Old Smiley passed away, Myra continued to live in their home but suffered
from serious health problems that saw her admitted to St Vincent’s Hospital in
Sydney where doctors prevented the amputation of both her legs.
Since returning home, Myra relied on her friends to help with her shopping as she
had mobility problems and was unable to drive. After taking up a weekly
shopping service from Neighbourhood Central she has never looked back. Her
Support Worker, Tracey, completes all the grocery shopping, pays the accounts
and runs any errands. Myra is now free to enjoy quality time with her friends and is
able to remain living independently in her own home.
“It’s a brilliant service. Tracey has made such a difference.”
Myra is pictured with Social Support worker Tracey Dumesny
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Meals/Community Transport Enhancement
Neighbourhood Central receives funding
for transport enhancement and subsidised
meals under the Commonwealth Home
Support Programme (CHSP).
By combining these funding streams with
social support funding, a variety of
affordable social outings and meal services
are organised. Nutritious meals are
provided, enabling clients to manage their
health and well-being and they can also
maintain an active social life, helping to
reduce isolation.
Other benefits include increased social
interaction, ability to learn new skills,
decreased feelings of loneliness,
reconnecting with others in the community
in healthy and supportive ways, and the
increased sense of happiness and
independence.
Neighbourhood Central provides these
services with the support of dedicated staff,
volunteers and local businesses. Some of
the events that were organised and groups
that were supported include:
Craft groups in Parkes and Forbes
Social Morning Teas in Parkes and
Forbes
Peak Hill Community Luncheon
Social Morning Tea and Card Day at
Tullamore Multi-Purpose Centre
Seniors Week celebrations
Melbourne Cup luncheon
Movies at the Amusu Theatre in
Manildra and the Odeon Theatre in
Orange
The Friendship Games
“Footloose” the musical by Parkes
Musical and Dramatic Society
A men’s day out at Temora Aviation
Museum
Trundle day out
Western Plains Zoo at Dubbo
Christmas lights tours
Shopping services for isolated clients
living in Trundle, Peak Hill and Bogan
Gate.
Louise Carruthers
Service Administrator
6 000+ subsidised meals provided to eligible community members in the Parkes, Forbes
and Lachlan Local Government Areas.
NEIGHBOURHOOD CENTRAL
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2016 ANNUAL REPORT
David’s Story David was born in Rosedurnate and grew
up in Parkes. He left school at 14 to look
after his mother and 2 younger brothers
while his father was recovering from
health problems. He left Parkes when he
was 18 to work at the steelworks in
Wollongong.
He returned to Parkes to marry Margaret in
a double wedding (with Margaret’s sister)
when he was 24, but returned to
Wollongong to continue working.
David and Margaret returned to Parkes to
be closer to family and David found work at the Bogan Gate Army Camp where
he was employed as a labourer to build houses. After this, David worked at John
Meagher’s as a Storeman and truck driver.
David and Margaret adopted and raised 2 girls, and after Margaret passed away
in 2009, he has lived alone.
David lost his driver’s licence in 2010 due to heart and mobility problems which
saw him first access Community Transport to attend medical appointments. Since
then he has joined the social client register to access the social trips. David’s
favourite trips are the movies at Manildra where he says the ladies provide a
terrific lunch! David also enjoys going to the movies at Orange and other trips
around the region such as the Japanese Gardens at Cowra, Millthorpe and
Forbes Car Museum.
David appreciates getting out and about and says the staff and volunteers treat
him well. David recommends the social trips to everyone.
“I don’t know what I’d do without them.”
NEIGHBOURHOOD CENTRAL
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2016 ANNUAL REPORT
Community Visitors Scheme/Community Visitors Expansion Scheme
The Community Visitors Scheme (CVS)
matches clients living in aged care facilities
with volunteer visitors who make one-on-
one visits on a regular basis.
The Community Visitors Expansion Scheme
(CVES) also matches clients living in aged
care facilities with volunteer visitors;
however, they perform group visits. In
addition, CVES volunteer visitors can
perform one-on-one visits to home care
package recipients who live in the
community.
Any client whose quality of life could be
improved by the companionship of a
regular community visitor can be referred.
The CVS/CVES aims to ensure that clients’
lives are enhanced by the visits they
receive or the contact they have with the
volunteers.
The quality of life improvements for the
aged care clients participating in the
CVS/CVES include:
increased self-esteem or general
feeling of well-being
diminished feelings of depression and
anxiety
increased sense of purpose
feeling cared for and/or connected
to the community
reduced feelings of loneliness and
isolation
a sense of connectedness to a care
recipient’s individual culture
a sense of achievement through
participation in a one on one
relationship
a sense of connectedness to other
care recipients in the residential aged
care home and increased dynamics
between the group of care recipients
visited; and maintenance or increase
in independence.
By befriending an older person, volunteers have a chance to make a positive difference to the care recipient’s life – as well as their own.
Valerie Mann Service Coordinator
Amy O’Donoghue Service Administrator
Valerie Mann and Amy O’Donoghue
NEIGHBOURHOOD CENTRAL
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2016 ANNUAL REPORT
Alan’s Story Alan was born in Parkes 86 years ago after his parents arrived from Boorowa after
World War I. His father worked in the power station that was operating in Parkes
back then. He was a middle child with an older brother and a younger sister.
Alan met his future wife in Parkes. She was a school teacher and after they were
married they had 2 children. They were graced with 4 lovely grandchildren.
Alan had various jobs during his career, one of which was working for Watson’s
conducting deliveries. He recalls during the 1952 floods all the roads were closed.
He was organising a delivery and was told not to go up the driveway; stay on the
main road. He was then met by the farmer and his tractor to take the delivery of
furniture.
Alan also tried his hand at carpet-laying and then operated a business for many
years with a like-minded friend.
After 61 years of marriage, Alan’s wife sadly passed away. He then experienced
failing health and moved into Rosedurnate Aged Care Facility.
Stephen is a volunteer Community Visitor who has been visiting Alan with his dog
Lucky for the past 12 months. Alan loves hearing about Lucky’s adventures and
stories about farming. He said it’s nice to get another person’s view and slant on
what else is going on around. Alan is very thankful for Stephen’s visits and doesn’t
know what he’d do without him.
22 Community Visitors providing one-on-one visits to clients residing in aged
care facilities in Parkes, Forbes and Condobolin 15 home care package clients receiving one-on-one CVES volunteer visits in
Parkes, Forbes, Bathurst, Cowra and Orange.
25 aged care facility group visits conducted by CVES volunteers located in
Parkes, Forbes, Bathurst, Cowra and Orange.
NEIGHBOURHOOD CENTRAL
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2016 ANNUAL REPORT
Aboriginal Project Officer
The Parkes Aboriginal Project Officer
supports the development and
implementation of a Parkes Aboriginal
Action Plan for the Parkes and Peak Hill
Aboriginal Community Working Parties and
the Parkes Shire Elders Advisory Group. This
role helps address and positively progress
the human services needs and related
issues that have been identified by the
local Indigenous community. Since 2012 this
position has been funded through the
partnership of Parkes Shire Council and
NorthParkes Mines.
Improving Health Outcomes His Excellency General The Honourable
David Hurley AC DSC (Ret’d) Governor of
New South Wales and Mrs Linda Hurley
visited the Currajong Medical Centre where
they were given some insight into the
Aboriginal Student Health Check program
which was developed earlier this year. The
Aboriginal Student Health Check was
created from a partnership between the
Parkes Aboriginal Community Working
Party, Neighbourhood Central, Currajong
Medical Centre and local schools to
establish a targeted program to identify
any health problems during a child’s
development stage. Eye problems and
hearing loss can contribute to behavioural
problems, anxiety and learning difficulties,
therefore early detection and prevention
can improve the health, well-being, and
learning outcomes of school-age children.
Supporting, Promoting and Celebrating Aboriginal Culture and Heritage Parkes Shire NAIDOC Celebrations
NAIDOC was celebrated by the community
through traditional weaving and netting
workshops, tour of the Bushman’s Hill
Indigenous Precinct and the Peak Hill Open
Cut Mine with the theme “We All Stand on
Sacred Ground: Learn, Respect and
Celebrate.”
Improving engagement with Aboriginal culture and the community.
NEIGHBOURHOOD CENTRAL
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2016 ANNUAL REPORT
Peak Hill NAIDOC Week Celebrations
Neighbourhood Central hosted a NAIDOC
Celebration Morning Tea at the
Neighbourhood Central Peak Hill
Community Hub with local Elders and
community members attending the
gathering. An award presentation took
place to acknowledge nominees for
Aboriginal Community Person and
Aboriginal Youth of the Year 2016. The
special presentation recognised the
valuable contributions that they make in
their community.
National Reconciliation Week
To mark the anniversary of National
Reconciliation Week, Neighbourhood
Central’s Aboriginal Project Officer worked
in partnership with the Peak Hill Aboriginal
Community Working Party and Central West
Lachlan Landcare to coordinate the Back
to Bulgandramine Cultural Showcase. The
event was held at Kionia House in Peak Hill
where Wiradjuri performers presented a
special smoking ceremony, traditional
dance, storytelling and workshops. Special
guests attended the event from one of
Sydney’s top Maori performing arts group,
‘Te Raranga Whannui’ with ground shaking
performances followed by a traditional
Maori Hangi dinner.
Amanda Corcoran
Aboriginal Project Officer
L-R: Brendan Read, Michael Coutts-Trotter and
Amanda Corcoran
NEIGHBOURHOOD CENTRAL
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2016 ANNUAL REPORT
Aboriginal Youth and Family Worker
The Aboriginal Youth and Family Worker is
funded by the Department of Prime Minister
and Cabinet through the Indigenous
Advancement Strategy. The Indigenous
Advancement Strategy is a new approach
to engaging with Aboriginal and Torres
Strait Islander people to achieve real results.
Neighbourhood Central is committed to
achieving better results for Aboriginal and
Torres Strait Islander students at Parkes and
Peak Hill by addressing barriers to school
attendance and learning performance.
The Aboriginal Youth and Family Worker
collaborates with Indigenous families,
schools and appropriate members of the
community to support Aboriginal high
school students who need assistance with
literacy and numeracy, and in completing
their homework and assignments.
Encouraging participation through a culturally appropriate way for families and community
to interact and learn.
Back Row L-R: Rebecca Sanders, Lisa Cohen and
Irene Ridgeway
Front Row L-R: Michael Read, Amanda Corcoran and
Jack Read
Pictured above: some of the students attending the
Homework Centres in Parkes and Peak Hill
NEIGHBOURHOOD CENTRAL
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2016 ANNUAL REPORT
The Aboriginal Youth and Family Worker
also coordinates the Peak Hill Women’s
Group and the Teenage Girl’s Group.
Assistance is also provided to the Boy’s
Youth Group and the Peak Hill Community
Luncheon.
Each group meets once a week, bringing
people together for mutual support and
friendships.
Group activities include;
Sharing interests and discussions
Social events and luncheons
Physical activities
Life Skills and Wellbeing Workshops
Arts, crafts and cooking
Cultural events and activities.
Positive outcomes achieved:
Improved relationships
Increased involvement and cultural
connection
Improved engagement of parents.
Enhancing community cohesion, inclusion, awareness, understanding and engagement with the
Aboriginal Community.
Rebecca Sanders
Aboriginal Youth and Family Worker
500+ hours of direct support provided to the Parkes and Peak Hill Aboriginal communities
Pictured are some of the ladies enjoying the floristry
workshop facilitated by Alice Milne from the
Pink Orchid Florist in Parkes
Rebecca Sanders is pictured above with some of the Peak Hill girls after having their hair styled by the students at Dubbo TAFE
NEIGHBOURHOOD CENTRAL
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2016 ANNUAL REPORT
Peak Hill Community Hub
Pictured above are the Peak Hill Girls Group after a special makeover and photography session
The Peak Hill Community Hub
NEIGHBOURHOOD CENTRAL
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2016 ANNUAL REPORT
Disability
In May 2015, Neighbourhood Central
successfully received accreditation through
the Third Party Verification process against
the NSW Disability Service Standards. This
verification ensures compliance with each
of the six Disability Service Standards which
are:
Rights
Participation and Inclusion
Individual Outcomes
Feedback and Complaints
Service Access
Service Management
Out and About-Recreation Respite
During 2015, Neighbourhood Central was
offered a new round of funding delivering
“Out and About”, a recreation respite
service for young people with disability
aged 9 to 18 years located within the
Western NSW District. Services are provided
to clients living in Parkes, Bathurst, Orange,
Mudgee, Dubbo and as remote as
Nevertire.
The aims of the program are:
Provide respite for parents/carers
Social inclusion
Access mainstream local social and
leisure activities
Person-centred and individually
focussed
Improve local community connections
Break down barriers
Neighbourhood Central also offer respite to
other local clients within the Parkes Shire, by
partnering with organisations that need
assistance. Respite is always tailored to a
client’s specific needs, ensuring a person
centred approach involving the parent,
carer and other family members.
Samantha Radburn
Disability Recreation Respite Officer
Neighbourhood Central values people as individuals and we treat them with dignity and
respect.
NEIGHBOURHOOD CENTRAL
33
2016 ANNUAL REPORT
Dylan’s Story Through the disability “Out and About” recreation respite program
Neighbourhood Central has been introduced to Dylan. He began respite in
January 2016 where he has worked with three different support workers, each
providing invaluable support. All have been able to provide Dylan with respite,
catered specifically to his needs.
A variety of activities have been undertaken both at Neighbourhood Central and
in the wider community. Dylan’s activities can range from visiting the water park
in Forbes, feeding the ducks, piano lessons, drumming or a variety of sensory
activities that ensure he enjoys his time with us.
Dylan’s mum, Julie, informed Neighbourhood Central that she finds respite an
invaluable asset to family life and that the one on one time is a marvellous
resource for Dylan’s development. Respite for Dylan ensures Julie can spend time
with other members of her family, as well as activities that she may otherwise not
find time to enjoy.
It is a pleasure to work with Dylan and his family, ensuring that he enjoys his
respite, his needs are met and that he has an optimistic and happy outlook on
life.
NEIGHBOURHOOD CENTRAL
34
2016 ANNUAL REPORT
Housebound Library
Housebound Library is a community service
involving volunteers giving their time freely
each fortnight in Parkes and each month in
Forbes. The aim is to meet the information,
recreation, cultural and education needs
by bringing the service to the user. Books,
large print books, CDs and DVDs are
delivered to private homes, as well as to the
residential aged care facilities.
Housebound Library is a free service
providing assistance to people who are
unable to leave their home or aged care
facility due to health or other restrictions.
Housebound Library supports social
inclusion and allows access to the resources
and services of a public library, regardless
of their circumstances.
Staff at the Parkes and Forbes Shire Libraries
assist a dedicated band of volunteers to
provide this service.
Sue Hennessy
Volunteer Coordinator
Neighbourhood Central offers a special library service to help enrich the lives of people
who are housebound.
11 Parkes volunteers
49+ Parkes clients
289 total Parkes volunteer visiting hours
3 244 total library items delivered to clients living in Parkes
4 Forbes volunteers
NEIGHBOURHOOD CENTRAL
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2016 ANNUAL REPORT
Dorothy’s Story Dorothy has lived in many locations over the years and it all started in Adelaide
where she was born. Dorothy moved to Brisbane at the tender age of 9, and after
her schooling she trained to be a teacher which saw her based throughout
southern Queensland.
After she married, she settled at the Gold Coast with her husband, but then
moved to Sydney before returning back to the Gold Coast again.
Another move in 2000 saw Dorothy relocate to Parkes to be closer to her
daughter and granddaughter. Dorothy transitioned to the country life with ease
by utilising her teaching skills to tutor new Australians in English for Speakers of
Other Languages. She also volunteered for Anglicare.
These days Dorothy is still very active and attends the day and night View clubs in
Parkes and she is president of Probus. Dorothy also attends the bi-monthly
Multicultural Group at Neighbourhood Central.
Dorothy’s mobility isn’t as good as it used to be, and without a car licence,
Dorothy relies on family, friends and services such as Housebound Library to assist
her to remain independent and connected to the community. Every fortnight
volunteers, Jacqui and Miriam, select up to six books from the Parkes Shire Library
and then deliver them to Dorothy.
Dorothy says that the volunteers really look after her.
“It’s an excellent service. The volunteers choose the books very well.
They know what I like and what I don’t like.”
Pictured above are volunteers, Jacqui Abbott (left) and
Miriam Stewart (right) with Dorothy.
NEIGHBOURHOOD CENTRAL
36
2016 ANNUAL REPORT
Parkes Palliative Care Volunteer Service
Palliative care is support that helps people
live their life as fully and as comfortably as
possible when living with a life-limiting or
terminal illness. Palliative care is a family-
centred model of care, meaning that
family and carers can receive practical
and emotional support.
Facing the realities of death and dying can
be a frightening experience for everyone. It
is in this situation that the Parkes Palliative
Care Volunteers support families with their
compassion and skills, working alongside
the specialist Palliative Care team.
The last twelve months have been a busy
time for the service. Ten volunteers (who are
the original men and women who began
this work 3 years ago) still remain and work
enthusiastically alongside two new
members of the team. This work can be
quite demanding depending on the
individual client, their particular journey and
their family situation.
The Palliative Care volunteers are led by
Bernadette Orange CNS2 supported by the
Volunteer Coordinator, Kittie Dwyer. The
service is a joint initiative of Neighbourhood
Central and the Parkes Community Health
Service.
Friendship Caring Bereavement Group The Friendship Caring Bereavement Group
was set up from the Palliative Care service
because of the need that was recognised
after the loss of a loved one. Two members
of the team facilitate this group. Meetings
are held each month and often phone calls
are made in between the meetings to
support and encourage the bereaved.
Positive outcomes have emerged from this
group, including; some participants have
formed friendships and are now continuing
to meet up privately.
Kittie Dwyer
Volunteer Coordinator
In Australia we prepare for births. We encourage families to have a birth plan and to
prepare for the process of birth – but we ignore the other side of the birth coin, death.
NEIGHBOURHOOD CENTRAL
37
2016 ANNUAL REPORT
A Client Story Tony, a Palliative Care volunteer, was referred to Jack*, a terminally ill man
residing in a residential aged care facility in Parkes. Jack received a few visits
from family and friends, however at the time Jack showed little interest in
anything, lying in bed most of the day, and had to be encouraged to get out of
bed and sit in a chair for short intervals.
Over time, Tony’s regular visits saw Jack’s demeanour change and staff at the
aged care facility especially noted his transformation.
During these visits Tony and Jack often discussed technology and the way
computers are used to access the world of information. Tony eventually
introduced Jack to a computer and encouraged his interest. Following this, Jack
purchased his own computer and he now uses many programs, including
Facebook. He is now able to connect online with family and friends, taking on a
new outlook on life. Jack’s interest in the computer has flourished, while his
communication and general outlook has improved remarkably.
Jack’s medical condition remains much as before, but having Tony walking the
journey with him and sharing interests and different possibilities, has made a
wonderful difference.
*The client’s name has been changed to protect privacy.
333 visiting hours
213 meeting hours
142 telephone hours
145 hours of education
8 Friendship Caring Bereavement Group meetings
NEIGHBOURHOOD CENTRAL
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2016 ANNUAL REPORT
Parkinson’s Support Group
Parkinson’s disease is a
movement and mood
disorder typical ly
p r e s e n t i n g
with symptoms such as
s l o w n e s s o f
movement, muscle
rigidity, instability,
tremor, depression and anxiety.
There are estimated to be some 80,000
Australians living with Parkinson’s disease. A
diagnosis can occur at any age with the
most common age of diagnosis being
aged under the age of 50.
Last October, the Parkes Parkinson’s
Support Group hosted a regional meeting
with members from Forbes and Cowra
attending. The special guest was Ms
Antoinette Riley, the Support Group’s
Coordinator for Parkinson’s NSW. Ms Riley
gave the group an interesting and
entertaining account of the varied queries
and situations she encountered during her
travels to several of the 60 support groups in
NSW. The meeting was held in the Coventry
Room at the Parkes Shire Council.
Councillors Pat Smith and Louise O’Leary
joined us for part of the day and a
physiotherapist from the Parkes District
Hospital demonstrated easy exercises to
assist in staying active. We appreciate the
considerable help afforded to us by Parkes
Shire Council in particular Mayor Ken Keith
in making such a successful day.
It was decided at our December meeting
to advise our members that a decision
regarding the future of the group was
needed due to so few being able to attend
each month. In March 2016 it was decided
that our monthly meetings be discontinued.
Parkinson’s NSW were advised and are
considering various options to hopefully
reform Parkes Parkinson’s Support Group in
the near future.
We express our deep appreciation to
Neighbourhood Central management, staff
and volunteers, Parkes Shire Council, Parkes
M&D, Parkes Champion Post and all of the
community for their generous support over
many years.
Special thanks to Pam Symonds, Mayor Ken
Keith and all of our members, in particular
Eileen Ford, Dorothy Wyatt and Kath
Pollock.
Ivy Rooke
Volunteer Coordinator
It is estimated that some 80,000 Australians live with Parkinson’s disease.
PARKES & DISTRICT INFORMATION & NEIGHBOURHOOD CENTRE
TRADING AS NEIGHBOURHOOD CENTRAL
ABN 31 813 464 950
FINANCIAL REPORT
FOR THE YEAR ENDED
30 JUNE 2016
Liability limited by a scheme approved under
Professional Standards Legislation
PARKES & DISTRICT INFORMATION & NEIGHBOURHOOD CENTRE
TRADING AS NEIGHBOURHOOD CENTRAL
ABN 31 813 464 950
INCOME AND EXPENDITURE STATEMENT
FOR THE YEAR ENDED 30 JUNE 2016
2015 2016
$ $
The accompanying notes form part of these financial statements.
INCOME
Grants - Recurrent
20,711.08 Grants ADHC Recurrent 52,008.94
926,118.07 Grants DSS Recurrent 961,570.37
413,155.30 Grants FACS Recurrent 428,658.51
- Prime Minister and Cabinet 69,827.00
107,516.16 Grants CTP Recurrent 137,986.25
7,636.32 Non Emergency HRT 7,636.32
80,000.00 Grant PSCNPM 80,000.00
34,433.00 Grants Health Recurrent 17,834.77
- Grants Recurrent Other 545.45
1,589,569.93 1,756,067.61
196,291.82 Grants - Non Recurrent 130,029.45
1,701.85 Donations 22,070.01
295,022.05 Client Contributions 293,425.78
27,925.76 Brokerage of Services 25,825.58
33,696.94 Interest Received 26,016.28
5,449.00 Hire of Rooms 4,288.12
31,132.63 Rental Service Fees 30,684.23
4,464.16 Tennant Secure Vehicle Parking 4,043.62
9,410.12 Tennant On Costs 9,954.05
1,980.95 Interagency Meetings 1,947.35
25.22 Photocopies and Faxes 94.50
1,701.63 Other Income -
1,069.32 Admin Brokerage 2,610.00
15,600.00 Sale Of Motor Vehicles 58,100.91
(33,618.36) Surplus/Loss on Sale of Non-current Assets (8,973.36)
2,181,423.02 2,356,184.13
PARKES & DISTRICT INFORMATION & NEIGHBOURHOOD CENTRE
TRADING AS NEIGHBOURHOOD CENTRAL
ABN 31 813 464 950
INCOME AND EXPENDITURE STATEMENT
FOR THE YEAR ENDED 30 JUNE 2016
2015 2016
$ $
The accompanying notes form part of these financial statements.
EXPENDITURE
15,620.00 Accountancy Fees 15,060.00
14,622.93 Activity Expenses 16,540.00
7,363.21 Advertising and Promotion 10,841.89
5,500.00 Audit Fees 6,500.00
1,182.75 Bank Charges 1,663.16
21,309.24 Brokerage Bus 85,177.08
19,357.60 Brokerage Of Services 39,393.75
1,290.33 Social Trips 2,715.45
16,488.55 Cleaning 21,153.67
77,377.68 Client Support Services 78,203.66
14,493.01 Computer Expenses 12,015.20
25,688.77 Consultancy Fees 25,949.00
8,450.00 Council Building Fund 8,595.00
55,835.00 Depreciation 77,451.00
1,000.00 Domestic Violence Grant 645.69
200.00 Donations 150.00
3,229.59 Equipment Hire/Lease 3,809.96
2,324.59 Fees and Permits 1,774.54
1,089.98 Health and Safety 5,966.60
18,460.56 Insurance 17,272.74
67,973.22 Material and Requisitions 67,145.66
3,679.51 Meeting Expenses 2,509.05
4,346.81 Membership Fees Paid 5,746.40
106,448.42 Motor Vehicle Expenses 112,127.24
4,633.96 Postage, Freight and Courier 4,388.68
19,353.05 Printing & Stationery 18,331.57
513.23 Publications and Resource 966.45
25,602.69 Rent 29,484.71
33,768.46 Repairs & Maintenance 1,563.37
PARKES & DISTRICT INFORMATION & NEIGHBOURHOOD CENTRE
TRADING AS NEIGHBOURHOOD CENTRAL
ABN 31 813 464 950
INCOME AND EXPENDITURE STATEMENT
FOR THE YEAR ENDED 30 JUNE 2016
2015 2016
$ $
The accompanying notes form part of these financial statements.
Salaries and Wages
90,907.93 Annual Leave 102,400.38
9,680.26 Long Service Leave 7,778.89
20,721.03 Sick Leave 38,585.24
98,993.60 Superannuation 100,612.28
114.86 Workers Compensation -
928,012.90 Salaries and Wages 938,609.49
19,247.93 Insurance - Workers Compensation 39,357.86
11,646.10 Travel Allowance 9,525.36
(2,296.00) Provision for Annual Leave (9,717.00)
13,192.00 Provision for Long Service Leave 21,543.00
10,363.00 Provision for Sick/Personal Leave (31,122.00)
1,200,583.61 1,217,573.50
3,856.95 Security Costs 4,296.85
3,706.75 Staff Amenities 3,248.16
32,323.49 Telephone, Fax and Internet 35,449.32
14,597.25 Training and Development 7,981.25
9,449.40 Travel and Accommodation 2,895.59
7,036.38 Uniforms and Protective Clothing 10,858.16
9,787.15 Utilities 10,365.42
71,682.52 Volunteer Expenses 59,131.02
29,049.67 Expensed Equipment 9,979.23
1,959,276.31 2,034,920.02
222,146.71 Surplus 321,264.11
222,146.71 Surplus for the year 321,264.11
1,502,241.61
Retained surplus at the beginning of the financial year 1,724,388.32
1,724,388.32 Retained surplus at the end of the financial year
2,045,652.43
PARKES & DISTRICT INFORMATION & NEIGHBOURHOOD CENTRE
TRADING AS NEIGHBOURHOOD CENTRAL
ABN 31 813 464 950
BALANCE SHEET
AS AT 30 JUNE 2016
2015 2016
$ Note $
The accompanying notes form part of these financial statements.
ACCUMULATED FUNDS
1,724,388.32 Retained Surplus 2,045,652.43
1,724,388.32 TOTAL ACCUMULATED FUNDS 2,045,652.43
Represented by:
ASSETS
CURRENT ASSETS
353,663.90
Term Deposits 372,776.70
960.00
Petty Cash 960.00
299,463.80
CBA Working Account 6158 230,808.28
1,081,958.99
CBA Online Saver 0294 1,650,235.78
36,379.01
Trade Debtors 42,248.29
480.00
Rental Bonds Paid 480.00
20,162.63
GST Paid 29,378.41
25,941.87
Materials on Hand 16,319.76
1,819,010.20 TOTAL CURRENT ASSETS 2,343,207.22
NON CURRENT ASSETS
Fixed Assets
5,704.55
Property Improvements 5,704.55
(523.00)
Less: Accumulated Depreciation (808.00)
5,181.55 4,896.55
7,514.09
Plant & Equipment 7,514.09
(189.00)
Less: Accumulated Depreciation (940.00)
7,325.09 6,574.09
296,865.00
Motor Vehicles at Cost 387,466.21
(50,101.00)
Motor Vehicles Accum Dep (90,528.00)
246,764.00 296,938.21
259,270.64 Total Fixed Assets 308,408.85
259,270.64 TOTAL NON CURRENT ASSETS 308,408.85
2,078,280.84 TOTAL ASSETS 2,651,616.07
PARKES & DISTRICT INFORMATION & NEIGHBOURHOOD CENTRE
TRADING AS NEIGHBOURHOOD CENTRAL
ABN 31 813 464 950
BALANCE SHEET
AS AT 30 JUNE 2016
2015 2016
$ Note $
The accompanying notes form part of these financial statements.
LIABILITIES
CURRENT LIABILITIES
38,551.77
Accounts Payable 101,367.13
10,056.00
PAYG Withholding Payable 9,858.00
8,810.06
Superannuation Payable -
60,388.69
GST Collected 69,096.16
-
Corporate Credit Card 1,063.39
140.00
Donations Held -
235,946.00
Provisions 216,650.00
-
Unexpended Grants 207,928.96
353,892.52 TOTAL CURRENT LIABILITIES 605,963.64
353,892.52 TOTAL LIABILITIES 605,963.64
1,724,388.32 NET ASSETS 2,045,652.43
PARKES & DISTRICT INFORMATION & NEIGHBOURHOOD CENTRE
TRADING AS NEIGHBOURHOOD CENTRAL
ABN 31 813 464 950
STATEMENT OF CHANGES IN EQUITY
FOR THE YEAR ENDED 30 JUNE 2016
Note Retained earnings Total
$ $
Balance at 1 July 2014 1,502,242 1,502,242
Surplus attributable to members 222,147 222,147
Balance at 30 June 2015 1,724,388 1,724,388
Surplus attributable to members 321,264 321,264
Balance at 30 June 2016 2,045,652 2,045,652
PARKES & DISTRICT INFORMATION & NEIGHBOURHOOD CENTRE
TRADING AS NEIGHBOURHOOD CENTRAL
ABN 31 813 464 950
CASH FLOW STATEMENT
FOR THE YEAR ENDED 30 JUNE 2016
2015 2016
$ $
The accompanying notes form part of these financial statements.
CASH FLOWS FROM OPERATING ACTIVITIES
2,287,555.22 Receipts from customers 2,408,960.43
(1,935,303.86) Payments to suppliers and employees (1,961,198.50)
352,251.36 Net cash provided by operating activities 1 447,761.93
CASH FLOWS FROM INVESTING ACTIVITIES
- Other liabilities received 207,928.96
(175,611.58) Payments for property, plant and equipment (138,020.21)
(175,611.58) Net cash provided by (used in) investing activities 69,908.75
176,639.78 Net increase in cash held 517,670.68
1,559,406.91 Cash at beginning of financial year 1,736,046.69
1,736,046.69 Cash at end of financial year
2,253,717.37
PARKES & DISTRICT INFORMATION & NEIGHBOURHOOD CENTRE
TRADING AS NEIGHBOURHOOD CENTRAL
ABN 31 813 464 950
CASH FLOW STATEMENT
FOR THE YEAR ENDED 30 JUNE 2016
2015 2016
$ $
The accompanying notes form part of these financial statements.
Cash Flow Information
Reconciliation of Cash Flow from Operations with Profit after Income Tax
222,146.71 Profit after income tax 321,264.11
Non-cash flows in profit (loss)
55,835.00 Depreciation 77,451.00
33,618.36 Net gain on disposal of investments 8,973.36
Changes in assets and liabilities, net of the effects of purchase and disposal of subsidiaries
4,340.06 (Increase)/decrease in inventories 9,622.11
17,507.98 (Increase)/decrease in trade and other receivables (5,869.28)
(2,455.75) Increase/(decrease) in trade and other payables 55,616.63
21,259.00 Increase/(decrease) in provisions (19,296.00)
352,251.36
447,761.93
Reconciliation of cash
Cash at the end of the financial year as shown in the statement of cash flows is reconciled to the related items in the balance sheet as follows:
353,663.90
Term Deposits 372,776.70
960.00
Petty Cash 960.00
299,463.80
CBA Working Account 6158 230,808.28
1,081,958.99
CBA Online Saver 0294 1,650,235.78
-
Corporate Credit Card (1,063.39)
1,736,046.69 2,253,717.37
PARKES & DISTRICT INFORMATION & NEIGHBOURHOOD CENTRE
TRADING AS NEIGHBOURHOOD CENTRAL
ABN 31 813 464 950
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 JUNE 2016
2 Summary of Significant Accounting Policies
The financial statements cover Parkes & District Information & Neighbourhood Centre Trading as Neighbourhood Central ABN 31 813 464 950 as an individual entity. Parkes & District Information & Neighbourhood Centre Trading as Neighbourhood Central ABN 31 813 464 950 is an association incorporated in NSW under the Associations Incorporation Act 2009 ('the Act').
3 Basis of Preparation
The financial statements are general purpose financial statements that have been prepared in accordance with Australian Accounting Standards, Australian Accounting Interpretations and the Associations Incorporation Act 2009.
The significant accounting policies used in the preparation and presentation of these financial statements are provided below and are consistent with prior reporting periods unless otherwise stated.
Inventories
Inventories are measured at the lower of cost and net realisable value. Cost of inventory is determined using the first-in-first-out basis and are net of any rebates and discounts received.
Property, Plant and Equipment
Due to the nature of the funding received by the Parkes & District Information & Neighbourhood Centre, property, plant & equipment is generally expensed in the year that the appropriate funding is received. The appropriate funding bodies have advised that vehicles belonging to both Parkes/Forbes Community Transport and Parkes Family Support Service, should be subject to capitalisation and depreciation.
Any vehicles purchased since notification of this requirement have been capitalised and depreciated, however vehicles previously purchased and expensed have not been brought back into the accounts. When a previously expensed vehicle is sold the proceeds are brought to account as income.
Property
Freehold land and buildings are shown at their fair value (being the amount for which an asset could be exchanged between knowledgeable willing parties in an arm's length transaction), based on periodic, but at least triennial, valuations by external independent valuers, less accumulated depreciation for buildings.
Any accumulated depreciation at the date of revaluation is eliminated against the gross carrying amount of the asset and the net amount is restated to the revalued amount of the asset.
PARKES & DISTRICT INFORMATION & NEIGHBOURHOOD CENTRE
TRADING AS NEIGHBOURHOOD CENTRAL
ABN 31 813 464 950
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 JUNE 2016
Plant and equipment
Plant and equipment that has been capitalised is measured at the cost basis and is therefore carried at cost less accumulated depreciation and any accumulated impairment.
In the event the carrying value of plant and equipment is greater than the estimated recoverable amount, the carrying value is written down immediately to the estimated recoverable amount. A formal assessment of recoverable amount is made when impairment indicators are present.
Depreciation
The depreciation method and useful life used for items of property, plant and equipment (excluding freehold land) reflects the pattern in which their future economic benefits are expected to be consumed by the association. Depreciation commences from the time the asset is held ready for use. Leasehold improvements are depreciated over the shorter of either the unexpired period of the lease or the estimated useful lives of the improvements. The depreciation method and useful life of assets is reviewed annually to ensure they are still appropriate.
The assets' residual values and useful lives are reviewed and adjusted, if appropriate, at the end of the reporting period.
An asset's carrying amount is written down immediately to its recoverable amount if the asset's carrying amount is greater than its estimated recoverable amount.
Gains and losses on disposals are determined by comparing proceeds with the carrying amount. These gains and losses are included in the statement of comprehensive income. When revalued assets are sold, amounts included in the revaluation relating to that asset are transferred to retained earnings.
Employee Benefits
Provision is made for the association's liability for employee benefits arising from services rendered by employees to the end of the reporting period. Employee benefits that are expected to be wholly settled within one year have been measured at the amounts expected to be paid when the liability is settled.
Employee benefits expected to be settled more than one year after the end of the reporting period have been measured at the present value of the estimated future cash outflows to be made for those benefits. In determining the liability, consideration is given to employee wage increases and the probability that the employee may satisfy vesting requirements. Cashflows are discounted using market yields on high quality corporate bond rates incorporating bonds rated AAA or AA by credit agencies, with terms to maturity that match the expected timing of cash flows. Changes in the measurement of the liability are recognised in profit or loss.
PARKES & DISTRICT INFORMATION & NEIGHBOURHOOD CENTRE
TRADING AS NEIGHBOURHOOD CENTRAL
ABN 31 813 464 950
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 JUNE 2016
Revenue and Other Income
Revenue is recognised when the amount of the revenue can be measured reliably, it is probable that economic benefits associated with the transaction will flow to the association and specific criteria relating to the type of revenue as noted below, has been satisfied.
All revenue is stated net of the amount of goods and services tax (GST).
Revenue is measured at the fair value of the consideration received or receivable and is presented net of returns, discounts and rebates.
Rendering of services
Revenue in relation to rendering of services is recognised depending on whether the outcome of the services can be estimated reliably. If the outcome can be estimated reliably then the stage of completion of the services is used to determine the appropriate level of revenue to be recognised in the period. If the outcome cannot be reliably estimated then revenue is recognised to the extent of expenses recognised that are recoverable.
If the outcome cannot be reliably estimated then revenue is recognised to the extent of expenses recognised that are recoverable.
Revenue from training services is generally recognised once the training has been delivered.
Peter Woods Chartered Accountant
A.B.N. 44 939 648 326
1 William St
PARKES NSW 2870
PO Box 248
Parkes NSW 2870
Telephone 0268 621851
Fax: 0268 624594
Email: [email protected]
INDEPENDENT AUDITOR'S REPORT
TO THE MEMBERS OF PARKES & DISTRICT INFORMATION & NEIGHBOURHOOD CENTRE
TRADING AS NEIGHBOURHOOD CENTRAL
ABN 31 813 464 950
Report on the Financial Report
I have audited the accompanying financial report, being a special purpose financial report, of Parkes & District Information & Neighbourhood Centre Trading as Neighbourhood Central ABN 31 813 464 950 (the association), which comprises the balance sheet as at 30 June 2016, and the income and expenditure statement, statement of recognised income and expenditure and cash flow statement, a summary of significant accounting policies, other explanatory information and the statement by members of the committee.
Committee's Responsibility for the Financial Report
The committee of Parkes & District Information & Neighbourhood Centre Trading as Neighbourhood Central ABN 31 813 464 950 is responsible for the preparation of the financial report, and has determined that the basis of preparation described in Note 1 is appropriate to meet the requirements of the Associations Incorporation Act NSW 2009 and is appropriate to meet the needs of the members. The committee's responsibility also includes such internal control as the committee determines is necessary to enable the preparation of a financial report that is free from material misstatement, whether due to fraud or error.