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Page 1 - April 18, 2023 – PROPRIETARY AND CONFIDENTIAL
November 15, 2006
Solution Overview – Presented to:
Office of the President, UC
…teaching, research and public service
Agenda
8:30 – 8:35 AM
8:35 – 8:50 AM
8:50 – 10:00 AM
10:00 – 10:15 AM
10:15 – 12:00 PM
Introductions
SumTotal Background and Overview
Functional Session
Break
Technical Session
Solution Demonstration - Introductions
• Dave Crussell, Chief Operating Officer• Representing Executive Officer
• Bill Docherty, Senior Director, Product Management• University of CA Technical Program Manager
• Katie Khera, Practice Director, Professional Services• University of CA Program Manager
SumTotal Background Leader in emerging mission critical space
The largest provider of learning and business performance technologies and services
700+ employees
Financial leader Expected $100+ million in annual revenue
Largest market share by revenue 45% greater than next nearest competitor
Largest customer base 1500+ enterprise customers
17 million users worldwide
International Presence Offices across the globe
Product localized in 14 languages
Large Enterprise Experience (over 100,000 learners) Citigroup, Allstate, Lowes, Motorola,Glaxo Smith-Klein,HSBC, JP
Morgan Chase, AT&T, Starwood, Vodaphone, Cendant, many others
Service metric leader Double industry average of on-time, on-budget
0%
20%
40%
60%
80%
100%
On Time On Budget
SumTotal
Industry Avg.
Commitment to Customer Success
Market Leader 2006
Saba14%
Plateau7%
Oracle6%
SAP5%
GeoLearning6%
Others42%
SumTotal20%
Clear Industry Leader by Revenue and Customer Count
Source: Bersin & Associates, Learning Management Systems 2004
SumTotal Systems 2006
MindSolve Acquisition Positions SumTotal as Leader in Talent Management
SumTotal Acquired MindSolve – Nov 14th
SumTotal only vendor to provide Best-in-Breed in learning and performance MindSolve’s rich, patented technology and deep domain experience cannot
be easily replicated Multiple deployment options allow SumTotal to provide best solution to
customers Performance Management is the strategic enabler:
Determining if all other TM processes are workingReporting learning effectiveness Identifying the right skills to hireProving baseline for pay for performance
Builds base on skills & competency management Learning management has the highest switching costs: highest usage and
manages compliance
SumTotal Strategy Moving Forward
SumTotal Strategy After MindSolve
Integration and Data Platform
Competency Management Platform
Recruitment Management
($660M)
PerformanceManagement
($180M)
LearningManagement
($545M)
CompensationManagement
($290M)
20%
12%
17%
25%
Web Services / Portal / Reporting and Analytics
Co
nte
nt
Man
agem
ent
Kn
ow
led
ge
Man
agem
ent
Sources: Yankee Group, Gartner Group 2005 Market Size and 3 Year CAGR
Best-of-Breed Solution Offered
Key Functionality Offered
Solution provided through partners and open integration
Learning management is the strategic backbone:
Highest usage in Talent Management
Compliance management
Supports knowledge transfer
Performance Management is the strategic enabler:
Determining if all other TM processes are working
Reporting learning effectiveness
Identifying the right skills to hire
Proving baseline for pay for performance
Regulatory Compliance at UC
Objectives of the University of CaliforniaPriority is to Track Compliance Training
Provide Central Management of Compliance-Related Training Activities
Adhere to Internal Compliance and External Compliance (e.g. Ethics, Sexual Harassment, etc.)
Must Have Accurate Information for Audit Requirements
Regulatory Compliance – Holland America Case Study
Challenges “Floating City” with Internal and External Compliance
Requirements Municipal – Healthcare, Security, Firefighting, Waste Treatment Other Services – Housekeeping, Food Prep, etc. Over 100 Government Bodies Regulate Its Compliance
Potential Severe Penalties Grounded Ships and Fines, High Liabilities
SumTotal SolutionTransformed Its Compliance Training Program
LMS Has Eliminated Lost Certificates No More Onerous Data Entry Cost Savings Lowering Phone, Fax, and Mailing Charges Accurate Reporting
Effective Consolidation and Automation at UC
Objectives of the University of CaliforniaCombination of Separate Learning Communities
Moving towards a Robust, Scalable, and Consistent LMS
Migration of Legacy Data
Connected Infrastructure for Global Tracking and Reporting
Efficient and Cost-Effective – Less Paper Process and Manual Input of Data and Reporting Procedures
Integration of Campus Instruction-Related Systems Accomplished with Long-Term Vendor Relationship
Consolidation and Automation – National College for School Leadership
ChallengesLarge and Diverse Target Audience – 130,000 Users Inconsistency in Program Delivery and AdministrationShortage in Current and Projected Skills for Administrative Staff
SumTotal SolutionFully Integrated Solution – Blended and Personalized LearningCreated a “Paperless System” for NCSLLearning Content Developed Centrally and Delivered to
Different LocationsProvided a Quicker Path to CertificationHigh User Satisfaction – Key to Support for Future Initiatives
SumTotal Solution Set
SumTotal Systems Incorporated provides an application platform & associated services that help organizations manage and deploy mission-critical information, skills, and knowledge across all business processes
The SumTotal Enterprise Suite is an integrated suite of eight business performance management applications delivering end-to-end capabilities that improve employee proficiency, extended enterprise productivity and bottom-line results for the organization
TotalLMS™ complete learning management
TotalLCMS™ content management and creation
TotalVCS™ live training
TotalDashboard™ predictive analytics application
TotalPerformance™ performance management application
TotalAccess™ offline/mobile learning application
TotalInformation™ info management application
TotalCollaboration™ collaboration portal