41
Page 1 The Real-Time Enterprise PeopleSoft Overview University of Massachusetts/Lowell October 17, 2002
| Date post: | 12-Jan-2016 |
| Category: |
Documents |
| Upload: | jasmin-singleton |
| View: | 212 times |
| Download: | 0 times |
Page 1
The Real-Time Enterprise
PeopleSoft Overview University of Massachusetts/Lowell
October 17, 2002
Page 2
The Real-Time Enterprise
“Real-time technology might even prove as
important for speeding up the information
flow in business as the telegraph”
The Economist, February 2nd, 2002
Page 3
•Business processes are immediate
•Layers of intermediaries are removed
•Business performance is constantly monitored
•Response to business change is instant
•All relevant information is presented in real time
Operating in real time
Page 4
NO LONGER A VISION
$54M projected increase in operating income
$4M projected savings from employee self-service
Financial close reduced from 15 to 3 days
$1M projected savings on contracted services
Page 5
REALIZING THE VISION: GENERATIONAL REVOLUTION
1ST Generation:1ST Generation:
Stand alone
products
BenefitsBenefits
BillingBilling
PayablesPayables
General Ledger
General Ledger
InventoryInventory
AssetsAssets
SupportSupport
PayrollPayroll
SalesSales
PurchasingPurchasing
ServiceService
TravelTravelExpensesExpenses
PlanningPlanning
CreditCredit
ForecastingForecasting
RecruitRecruit
LogisticsLogistics
FieldServiceField
Service
SalesSales
InventoryInventory
OrdersOrders
OrdersOrders
ContractsContracts
ProjectsProjectsHelpDeskHelpDesk
AssetsAssets QualityQuality
Page 6
REALIZING THE VISION: GENERATIONAL REVOLUTION
2ND Generation:2ND Generation:
Product-Line
Suites
Page 7
REALIZING THE VISION: GENERATIONAL REVOLUTION
Monolithic
Application
Suites
3RD Generation:3RD Generation:
Page 8
REALIZING THE VISION: GENERATIONAL REVOLUTION
Best-in-class
pure Internet
application
suites
Today’s Generation:Today’s Generation:
Page 9
What is now possible?
Page 10
Now Customers Can:
• Enter their own orders
• Check inventory
• Track shipments
• Pay invoices
• Enter and resolve support inquiries
All on the Internet, in real timeAll on the Internet, in real timeAll on the Internet, in real timeAll on the Internet, in real time
PARTICIPANTS ARE DIRECTLY CONNECTED
Page 11
Now Suppliers Can:
• Monitor customer demand
• Check inventory
• Replenish supplies
• Monitor their performance
• Check settlement status
All on the Internet, in real timeAll on the Internet, in real timeAll on the Internet, in real timeAll on the Internet, in real time
PARTICIPANTS ARE DIRECTLY CONNECTED
Page 12
Now Partners Can:
• Have instant information on products and promotions
• Place orders
• Check availability
• View shipment status
• Request and receive support online
All on the Internet, in real timeAll on the Internet, in real timeAll on the Internet, in real timeAll on the Internet, in real time
PARTICIPANTS ARE DIRECTLY CONNECTED
Page 13
Now Employees Can:
• Manage their own benefits
• Administer their own deductions
• Purchase supplies
• Book their own travel
• Submit their expenses
All on the Internet, in real timeAll on the Internet, in real timeAll on the Internet, in real timeAll on the Internet, in real time
PARTICIPANTS ARE DIRECTLY CONNECTED
Page 14
BUSINESS PROCESSES ARE IMMEDIATE
Order to Cash CRM SCM FIN
Source to Settle SCM FIN
Target to Engage CRM
Plan to Act FINANCIALS
Request to Resolve CRM HCM
Page 15
Order-to-Cash Process
Marketing Automation
Inventory
Accounts Receivable
Sales Force Automation
Shipping
CollectionsAfter Sales
Service
Order Entry
Invoicing
Page 16
Order-to-Cash Process
Inventory
Accounts Receivable
Shipping
Collections
Marketing AutomationMarketing
AutomationSales Force AutomationSales Force Automation
After Sales Service
After Sales Service
CRM CRM
CRM
Order Entry
Invoicing
Page 17
Order-to-Cash Process
Marketing Automation
InventoryInventory
Accounts Receivable
Sales Force Automation
ShippingShipping
CollectionsAfter Sales
Service
SCM SCM
Order EntryOrder Entry
SCM
Invoicing
Page 18
Order-to-Cash Process
Accounts ReceivableAccounts
Receivable CollectionsCollections
FIN FIN
InventoryInventory ShippingShipping
SCM SCM
InvoicingInvoicing
FIN
Order EntryOrder Entry
SCM
Marketing AutomationMarketing
AutomationSales Force AutomationSales Force Automation
After Sales Service
After Sales Service
CRM CRM
CRM
Page 19
After Sales Service
After Sales Service
CRM
Order-to-Cash Process
Accounts ReceivableAccounts
Receivable
FIN
CollectionsCollections
FIN
InvoicingInvoicing
FIN
Marketing AutomationMarketing
Automation
CRM
Sales Force AutomationSales Force Automation
CRM
InventoryInventory
SCM
Order EntryOrder Entry
SCM
ShippingShipping
SCM
Page 20
After Sales Service
After Sales Service
CRM
The bottom line
Accounts ReceivableAccounts
Receivable
FIN
CollectionsCollections
FIN
InvoicingInvoicing
FIN
Marketing AutomationMarketing
Automation
CRM
Sales Force AutomationSales Force Automation
CRM
InventoryInventory
SCM
Order EntryOrder Entry
SCM
ShippingShipping
SCM
It’s about the enterprise
Page 21
• Standardize business processes
• Move business processes to the Internet
• Connect participants directly to business processes in real time
• Provide real-time analysis and insight
BECOMING A REAL-TIME ENTERPRISE
Page 22
Why PeopleSoft?
Page 23
Comprehensive CRM, SCM, Financials, and HCM applications
Pure Internet Architecture™
PEOPLESOFT BEST-IN-CLASS APPLICATIONS
Pure Internet Architecture
CRM SCM FIN HCM
#2 rated CRM- META Group
#2 rated Manufacturing ERP
- Gartner Group
#1 ratedFinancials
- META Group
#1 rated HRMS- Gartner Group
Page 24
Comprehensive CRM, SCM, Financials, and HCM applications
Pure Internet Architecture™
PEOPLESOFT BEST-IN-CLASS APPLICATIONS
Pure Internet Architecture
CRM SCM FIN HCM
“Hands down, PeopleSoft has won the architecture debate.”
- AMR Research
“Topping the Product of the Year competition was PeopleSoft 8 Supplier Relationship Management.”
- Datamation
“PeopleSoft functionality remains among the strongest and broadest in the marketplace.”
- META Group
“PeopleSoft has the most complete functionality on the market.”
- META Group
Page 25
Comprehensive CRM, SCM, Financials, and HCM applications
Pure Internet Architecture™
PEOPLESOFT BEST-IN-CLASS INTEGRATION
Pure Internet Architecture
Integration
CRM SCM FIN HCM
Seamless integration
Superior integration technology
Page 26
No code on the client
Intuitive interface
Superior mobile
technology
PEOPLESOFT INSTANTLY CONNECTS PARTICIPANTS TO BUSINESS PROCESSES
Pure Internet Architecture
Integration
Portal
Customers Suppliers EmployeesPartners
CRM SCM FIN HCM
Page 27
Only PeopleSoft has embedded analytics into business processes for:
Real-time analysis
Predictive analytics
Performance scorecards
PEOPLESOFT EMBEDDED ANALYTICS
Pure Internet Architecture
Integration
Portal
Customers Suppliers EmployeesPartners
EmbeddedAnalytics
CRM SCM FIN HCM
Page 28
Customer Examples
Page 29
TEA has moved their state-wide contracted workforce processes to the Internet. TEA administrators and Texas legislators also now have immediate visibility into the performance of all state-wide school programs.
PeopleSoft Products• CRM• Financials• ESA• Analytics
Benefits
100% of key school programs measured by PeopleSoft EPM
Reporting time reduced by 50%
2 year Enterprise Service Automation savings: $7M
CUSTOMER EXAMPLE
“PeopleSoft continues to exhibit vision in new value-added modules like Enterprise Performance Management and Services Procurement.”
Bill Monroe, Chief of Operations
Page 30
P&O Nedlloyd has moved its human resource processes to the Internet, and now offers self-service functionality to all their UK-based employees.
PeopleSoft Products
• Financials• HRMS
BenefitsExpected deployment savings per user:£105
Expected UK deployment savings:£190,000
Implementation time:8 weeks
CUSTOMER EXAMPLE
“One reason for choosing PeopleSoft 8 was its ‘zero client’ footprint.”
Pamela Harding, UK HRM Manager
Page 31
BEA moved their HR, financial, and supply chain processes to the Internet using PeopleSoft 8. As a result, BEA streamlined order management, sales, customer support, and HR processes to improve productivity and reduce costs.
Benefits:Increased operating income:$54M next 3 years
New hire administration: 6 weeks to days
Order-to-invoice process:10 days to 2 days
PeopleSoft Products• SCM• Financials• HRMS• ESA• Analytics
“The functionality offered in PeopleSoft… was far stronger than the competition.”
Rhonda Hocker, CIO
CUSTOMER EXAMPLE
Page 32
Benefits
$ 4M projected savings
Live on 10 products in 22 weeks
PeopleSoft Products• HRMS
CUSTOMER EXAMPLE
“PeopleSoft 8 self-service gives us five times the capability than our previous vendor.”
- Chuck MooreVP, HRIS and Administration
WellPoint moved their open enrollment process to the Internet. Paycheck printing has been eliminated, and employees now directly administer their own human resource management.
Page 33
Operate in real time
Achieve unparalleled performance
Page 34
The Real-Time Enterprise
Page 35
Backup slides
Page 36
PEOPLESOFT: KEY FIGURES
8,4008,400
$2.0 B$2.0 B
$1.7 B$1.7 B1313
>50%>50%
+100+100
140140
in 2001 revenues
in cash
years of profitability
of revenues from new customers
new customers/quarter
countries installed
employees
2424 offices worldwide
Page 37
• Move business processes to the Internet.In months, not years.
• Connect people to business processes.Instantly.
• Gain real-time business insight.Now.
• Move business processes to the Internet.In months, not years.
• Connect people to business processes.Instantly.
• Gain real-time business insight.Now.
PeopleSoft Pure Internet Application Software
Page 38
Comprehensive CRM, SCM, Financials, and HCM applications
Pure Internet Architecture™
Seamless integration
Superior integration technology
BEST-IN-CLASS PURE INTERNET APPLICATIONS SUITE
# 1 rated HRMS - Gartner Group
Page 39
Comprehensive CRM, SCM, Financials, and HCM applications
Pure Internet Architecture™
Seamless integration
Superior integration technology
BEST-IN-CLASS PURE INTERNET APPLICATIONS SUITE
# 2 rated CRM - META Group
Page 40
Comprehensive CRM, SCM, Financials, and HCM applications
Pure Internet Architecture™
Seamless integration
Superior integration technology
BEST-IN-CLASS PURE INTERNET APPLICATIONS SUITE
# 2 rated Manufacturing ERP
- Gartner Group
Page 41
Comprehensive CRM, SCM, Financials, and HCM applications
Pure Internet Architecture™
Seamless integration
Superior integration technology
BEST-IN-CLASS PURE INTERNET APPLICATIONS SUITE
Peo
pleS
oft
MS
/Gre
at
Pla
ins
JD E
dwar
ds
Law
son
Ora
cle
SA
P
Functionality 4.75 4.25 4.63 4.50 5.00 5.00User friendliness 5.00 4.86 4.36 5.00 4.93 5.00Technology 4.85 3.04 4.42 4.31 4.15 4.73Market Strength 5.00 4.00 4.10 4.60 5.00 5.00Overall 4.90 3.81 4.38 4.55 4.60 4.88
# 1 rated Financials - META Group
