page 12 | maintenance
check/refill iceHow to check/fill ice
Maintaining the proper ice level is critical to ensuring guests receive a quality beverage. Check to ensure ice is at least 1/3 full at all times. Fill the ice bin by following the steps illustrated below:
Fill a clean bucket with ice and slide open ice bin lid.
Dump the ice in the ice bin and fill until full. (approximately 2” from the top – do not overfill)
Close ice bin lid. Note: Always remember to keep the ice bin lid closed when not in use. This will help reduce ice melting and prevent objectives from falling into the ice bin.
NOTE: Store bought or “bagged ice” SHOULD NEVER BE USED as it may seriously damage the Coca-Cola Freestyle® 8000 dispenser ice bin.
1/3 full
2/3 full
full
Ice bin should NEVER be less than one-third full
© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company
page 13 | maintenance
How to properly clean the Coca-Cola Freestyle® nozzle
Locate the Nozzle. Using a clean cloth to protect your fingers, twist nozzle counter-clockwise, and then pull down to remove.
Scrub the nozzle at a 45 degree angle with detergent cleanser using an approved nozzle brush (Coke part #954412).
Rinse the nozzle in warm, clean, drinkable water.
Place the nozzle in a prepared sanitizer solution (Kay-5 or approved equivalent sanitizer). Shake nozzle tip when submerging to remove any air bubbles and soak the nozzle in the sanitizer solution for no more than 5 minutes. CAUTION: DO NOT SOAK NOZZLES OVERNIGHT!
Rinse using the sanitizer solution, scrub underneath the nozzle ring area (area where the nozzle connects) using a nozzle brush at a 45° angle or a clean cloth. Scrub the nozzle upper ring and inner body using wire handled and thick bristled nozzle brush. Allow to sit for 2 minutes. Repeat.
Allow the nozzle to “AIR DRY”, then use a clean cloth to reinstall nozzle and lock into place turning clockwise. Take extra care to ensure the nozzle is inserted COMPLETELY and locked into place.
cleaning nozzle
© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company
page 14 | maintenance
cleaning exterior surfacesHow to properly clean the exterior surfaces Remove the cup support. Wash and rinse the cup support with
detergent cleanser and an approved sanitizing solution using a clean cloth. Then allow to air dry. NOTE: Follow all handwashing procedures as appropriate.
Pour water and approved sanitizer solution SLOWLY down the drain. Ensure the drain empties properly.
Replace the cup support.
Check the cup support periodically throughout the day and clean as needed.
Using a clean cloth and approved sanitizer solution, wipe all exterior surfaces, including upper and lower cabinet doors, and touch screen. NOTE: Reinforce with crew to always clean the Touch Screen periodically throughout the day as salty fingers could cause abrasions to the screen surface over time.
© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company
page 15 | maintenance
How to properly clean the drain Prepare 1 packet of approved sanitizer with 2.5 gallons of water
Remove the cup rest. Wash the cup rest in a sink using an approved sanitizing solution.
Wash the drip tray using a clean cloth and an approved sanitizing solution. Rinse and allow sanitizing solution to run down the drain.
Pour water and approved sanitizer mixture slowly down drain. Ensure the drain empties properly.
Replace the cup rest in the drip tray.
How to properly clean the NNScompartment and connector
This cleaning task should be completed every time a box of NNS is changed and whenever you notice “white” crystals forming on the NNS connector.
Remove the NNS box from compartment. (Reference page 11)
Use a clean cloth and approved sanitizer solution to clean the NNS compartment.
Use a clean cloth and approved sanitizer solution to clean the NNS connector.
Return the NNS box to the compartment and reconnect it. (Reference page 11)
cleaning NNS area and drain123456123456123456
123456123456123456123456
123456123456123456
123456123456123456
123456123456123456
© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company
page 16 | maintenance
Coca-Cola recommends Kay-5® Sanitizer, or a comparable food-grade chlorine sanitizer.
If using Kay-5 brand, add 1 oz. packets of Kay-5 to 2.5 gallons of clean, warm water in a clean, 5-gallon bucket.
CAUTION: When using a chlorinated detergent other than Kay-5, follow the instructions to produce a 100 ppm chlorine sanitizer solution.
REMINDER: Kay-5 Sanitizer, cleaning brush and replacement nozzle can be ordered by calling 1-800-241-COKE (2653).
DO NOT use bleach, or any unapproved chemicals!
DO NOT soak any parts overnight!
DO NOT use scouring pads, steel wool or any abrasive material. It will scratch the surface and result in rusting/pitting!
DO NOT use paper towels. They may break apart and clog the drain!
DO NOT pour hot liquids into the drain! (greater than 125˚F – 51.6˚C)
CAUTION: WHAT NOT TO DO...
Customers may order up to $25 per month (at no charge),
per location from the following list of small parts.
Call Coca-Cola service number 1-800-241-COKE(2653) and request a small parts order. NOTE: Shipping request other than standard ground transportation may be charged to your outlet.
nozzle brush #954412
single door assembly #123444
single cartridge Tray
#140881
micro fiber cloth #127723
double door assembly #123445
double cartridgeTray
#140882(2 trays)
small parts and cleaning tips
nozzle tip #144700
thick bristled nozzle brush
#138807
wire handled nozzle brush
#16586
upper ice chute #122804
lower ice chute #122805
self serve drip tray spider drain
#122829
Kay-5 Sanitizer #24041
drain cleaning brush
#139176
© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company
page 17 | maintenance
Daily tasks Clean and sanitize nozzle.
Pour warm sanitizer solution SLOWLY down the drain.
Check the cup rest periodically throughout the day and clean as needed.
Using a clean soft cloth and approved sanitizing solution, wipe down all exterior surfaces, including:
» Touch screen
» Splash plate
» Exterior of drain pan (if applicable)
REMINDER: Always clean the Touch Screen periodically throughout the day.
Wash and rinse the cup rest and drain pan in an approved sanitizing solution using a clean cloth. Then allow to air dry.
Monthly Tasks Open ice bin and empty all ice.
Pour warm water slowly into the bin until all ice pieces are gone.
Soak a clean cloth or towel in warm sanitizer solution and then wipe the insides of the ice bin.
Allow the ice bin to air dry before refilling with ice.
Refill the unit with ice and close lid.
daily and monthly tasks
© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company
page 18 | maintenance
prohibit dispense
Sprite
04/20/10
Raspberry
04/20/10
Cherry
04/20/10
Peach
04/20/10
Strawberry
04/20/10
Fruit Punch
04/20/10
Grape
04/20/10
Fanta
04/20/10
Dasani
04/20/10
Lime
04/20/10
Vanilla
04/20/10
Lemon
04/20/10
Orange
04/20/10
MM Lemonade
05/08/10
Powerade Zero
04/20/10
Vault
04/20/10
Hi-C
05/15/22
Powerade ION-4
04/20/10
Coke
04/20/10
Coke Zero
04/20/10
Diet Coke
04/20/10
CF Diet Coke
04/20/10
Dr. Pepper
04/20/10
Barqs
04/20/10
NNS
04/20/10
HFCS
04/20/10
Cartridges & Subsystems Errors Alerts
HFCS Water Carb Water Product
Agitation
Switches and
Locks
User Interface
System Configuration 6Operating System 6 Service Menu 6
User Mode: Manager 5 Consumer View
NOTE:If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653)for assistance.
Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit.
1 Touch the Water image on the screen.
3 Touch the Current Mode area at the bottom of the screen and select Manager Mode.
2 Touch the three (3) areas of the Coca-Cola image in the order shown to access “Crew Mode” on the touch screen.
HFCS Water Ice Carb Water ProductAgitation
Switches and Locks
Lighting User Interface
A
Open
B
Open
C
Open
D
Open
A
Grape
B
Peach
C
HCA
D
HCB
A
Orange
B
Lemon
C
Lime
D
Vanilla
A
Raspberry
B
Cherry
C
Fruitpunch
D
Strawberry
B
Open
C
Open
D
Open
C
MMlemonade
A
Fanta
B
Dasani
C
TeaBaseA
D
TeaBaseB
A
PoweradeA
B
PoweradeB
C
PoweradeOpt
A
NNS
B
SpriteB
A
SpriteA
D
MMlemonade
D
PoweradeOpt
B
CokeB
C
CFDietCokeA
A
PibbA
B
PibbB
D
BarqsB
A
Antifoam
B
Open
C
VaultA
A
CokeA
B
DietCokeB
A
DietCokeA
D
CFDietCokeB
C
CokeZeroA
D
CokeZeroB
C
BarqsA
D
VaultB
Operating System System Configuration Service Menu
User Mode: Manager Consumer View
4 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.
5 At top of screen, select “system Configuration,” then select “Prohibit Dispense.”
NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.
The dispenser will remained locked until unlocked by a manager.User Mode: Manager
Service Menu
Prohibit DispenseEnter
1
2 3
NOTE:If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653)for assistance.
Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit.
1 Touch the Water image on the screen.
3 Touch the Current Mode area at the bottom of the screen and select Manager Mode.
2 Touch the three (3) areas of the Coca-Cola image in the order shown to access “Crew Mode” on the touch screen.
HFCS Water Ice Carb Water ProductAgitation
Switches and Locks
Lighting User Interface
A
Open
B
Open
C
Open
D
Open
A
Grape
B
Peach
C
HCA
D
HCB
A
Orange
B
Lemon
C
Lime
D
Vanilla
A
Raspberry
B
Cherry
C
Fruitpunch
D
Strawberry
B
Open
C
Open
D
Open
C
MMlemonade
A
Fanta
B
Dasani
C
TeaBaseA
D
TeaBaseB
A
PoweradeA
B
PoweradeB
C
PoweradeOpt
A
NNS
B
SpriteB
A
SpriteA
D
MMlemonade
D
PoweradeOpt
B
CokeB
C
CFDietCokeA
A
PibbA
B
PibbB
D
BarqsB
A
Antifoam
B
Open
C
VaultA
A
CokeA
B
DietCokeB
A
DietCokeA
D
CFDietCokeB
C
CokeZeroA
D
CokeZeroB
C
BarqsA
D
VaultB
Operating System System Configuration Service Menu
User Mode: Manager Consumer View
4 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.
5 At top of screen, select “system Configuration,” then select “Prohibit Dispense.”
NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.
The dispenser will remained locked until unlocked by a manager.User Mode: Manager
Service Menu
Prohibit DispenseEnter
1
2 3
If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653) for assistance.
Touch the USER MODE area at the bottom of the screen and select MANAGER MODE.
Access dashboard. See page 5 of this guide for instructions on accessing dashboard.
Using the virtual keypad, enter the Manager password provided for your location, and then press ENTER.
At top of screen, select SYSTEM CONFIGURATION, then select PROHIBIT DISPENSE. The dispenser will remain locked until unlocked by a manager.
Lime
04/20/10
Vanilla
04/20/10
Lemon
04/20/10
Orange
04/20/10
Hi-C
05/15/22
Powerade ION-4
04/20/10
Dr. Pepper
04/20/10
Barqs
04/20/10
NNS
04/20/10
Switches and
Locks
User Interface
NOTE:If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653)for assistance.
Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit.
1 Touch the Water image on the screen.
3 Touch the Current Mode area at the bottom of the screen and select Manager Mode.
2 Touch the three (3) areas of the Coca-Cola image in the order shown to access “Crew Mode” on the touch screen.
HFCS Water Ice Carb Water ProductAgitation
Switches and Locks
Lighting User Interface
A
Open
B
Open
C
Open
D
Open
A
Grape
B
Peach
C
HCA
D
HCB
A
Orange
B
Lemon
C
Lime
D
Vanilla
A
Raspberry
B
Cherry
C
Fruitpunch
D
Strawberry
B
Open
C
Open
D
Open
C
MMlemonade
A
Fanta
B
Dasani
C
TeaBaseA
D
TeaBaseB
A
PoweradeA
B
PoweradeB
C
PoweradeOpt
A
NNS
B
SpriteB
A
SpriteA
D
MMlemonade
D
PoweradeOpt
B
CokeB
C
CFDietCokeA
A
PibbA
B
PibbB
D
BarqsB
A
Antifoam
B
Open
C
VaultA
A
CokeA
B
DietCokeB
A
DietCokeA
D
CFDietCokeB
C
CokeZeroA
D
CokeZeroB
C
BarqsA
D
VaultB
Operating System System Configuration Service Menu
User Mode: Manager Consumer View
4 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.
5 At top of screen, select “system Configuration,” then select “Prohibit Dispense.”
NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.
The dispenser will remained locked until unlocked by a manager.User Mode: Manager
Service Menu
Prohibit DispenseEnter
1
2 3
NOTE:If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653)for assistance.
Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit.
1 Touch the Water image on the screen.
3 Touch the Current Mode area at the bottom of the screen and select Manager Mode.
2 Touch the three (3) areas of the Coca-Cola image in the order shown to access “Crew Mode” on the touch screen.
HFCS Water Ice Carb Water ProductAgitation
Switches and Locks
Lighting User Interface
A
Open
B
Open
C
Open
D
Open
A
Grape
B
Peach
C
HCA
D
HCB
A
Orange
B
Lemon
C
Lime
D
Vanilla
A
Raspberry
B
Cherry
C
Fruitpunch
D
Strawberry
B
Open
C
Open
D
Open
C
MMlemonade
A
Fanta
B
Dasani
C
TeaBaseA
D
TeaBaseB
A
PoweradeA
B
PoweradeB
C
PoweradeOpt
A
NNS
B
SpriteB
A
SpriteA
D
MMlemonade
D
PoweradeOpt
B
CokeB
C
CFDietCokeA
A
PibbA
B
PibbB
D
BarqsB
A
Antifoam
B
Open
C
VaultA
A
CokeA
B
DietCokeB
A
DietCokeA
D
CFDietCokeB
C
CokeZeroA
D
CokeZeroB
C
BarqsA
D
VaultB
Operating System System Configuration Service Menu
User Mode: Manager Consumer View
4 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.
5 At top of screen, select “system Configuration,” then select “Prohibit Dispense.”
NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.
The dispenser will remained locked until unlocked by a manager.User Mode: Manager
Service Menu
Prohibit DispenseEnter
1
2 3
NOTE:If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653)for assistance.
Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit.
1 Touch the Water image on the screen.
3 Touch the Current Mode area at the bottom of the screen and select Manager Mode.
2 Touch the three (3) areas of the Coca-Cola image in the order shown to access “Crew Mode” on the touch screen.
HFCS Water Ice Carb Water ProductAgitation
Switches and Locks
Lighting User Interface
A
Open
B
Open
C
Open
D
Open
A
Grape
B
Peach
C
HCA
D
HCB
A
Orange
B
Lemon
C
Lime
D
Vanilla
A
Raspberry
B
Cherry
C
Fruitpunch
D
Strawberry
B
Open
C
Open
D
Open
C
MMlemonade
A
Fanta
B
Dasani
C
TeaBaseA
D
TeaBaseB
A
PoweradeA
B
PoweradeB
C
PoweradeOpt
A
NNS
B
SpriteB
A
SpriteA
D
MMlemonade
D
PoweradeOpt
B
CokeB
C
CFDietCokeA
A
PibbA
B
PibbB
D
BarqsB
A
Antifoam
B
Open
C
VaultA
A
CokeA
B
DietCokeB
A
DietCokeA
D
CFDietCokeB
C
CokeZeroA
D
CokeZeroB
C
BarqsA
D
VaultB
Operating System System Configuration Service Menu
User Mode: Manager Consumer View
4 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.
5 At top of screen, select “system Configuration,” then select “Prohibit Dispense.”
NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.
The dispenser will remained locked until unlocked by a manager.User Mode: Manager
Service Menu
Prohibit DispenseEnter
1
2 3
Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit.
© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company
page 19 | maintenance
unlock the dispenser
If the screen is touched during Lock Dispenser mode, a warning will appear.
Procedure to unlock machine when in prohibit dispense mode
Touch LOGIN. Using the virtual keypad, enter the Manager password provided for your location, and then press ENTER. 2 Using the Virtual Keypad, enter the
Manager password provided for your location, and then press Enter.
NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.
Enter
2 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.
NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.
Enter
NOTE:If you have lost the Manager Password provided during installation, please call 1-800-241-COKE (2653)for assistance.
Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit.
1 Touch the Water image on the screen.
3 Touch the Current Mode area at the bottom of the screen and select Manager Mode.
2 Touch the three (3) areas of the Coca-Cola image in the order shown to access “Crew Mode” on the touch screen.
HFCS Water Ice Carb Water ProductAgitation
Switches and Locks
Lighting User Interface
A
Open
B
Open
C
Open
D
Open
A
Grape
B
Peach
C
HCA
D
HCB
A
Orange
B
Lemon
C
Lime
D
Vanilla
A
Raspberry
B
Cherry
C
Fruitpunch
D
Strawberry
B
Open
C
Open
D
Open
C
MMlemonade
A
Fanta
B
Dasani
C
TeaBaseA
D
TeaBaseB
A
PoweradeA
B
PoweradeB
C
PoweradeOpt
A
NNS
B
SpriteB
A
SpriteA
D
MMlemonade
D
PoweradeOpt
B
CokeB
C
CFDietCokeA
A
PibbA
B
PibbB
D
BarqsB
A
Antifoam
B
Open
C
VaultA
A
CokeA
B
DietCokeB
A
DietCokeA
D
CFDietCokeB
C
CokeZeroA
D
CokeZeroB
C
BarqsA
D
VaultB
Operating System System Configuration Service Menu
User Mode: Manager Consumer View
4 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.
5 At top of screen, select “system Configuration,” then select “Prohibit Dispense.”
NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.
The dispenser will remained locked until unlocked by a manager.User Mode: Manager
Service Menu
Prohibit DispenseEnter
1
2 3
2 Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter.
NOTE:If the screen is touched during Lock Dispenser mode, a warning will appear.
Enter
© 2017 The Coca-Cola Company | Coca-Cola Freestyle® 8000 User Guide | Confidential information of The Coca-Cola Company