11/13/2015
1
Registrant Outreach Workshop
November 16, 2015
Welcome and Introduction
Janice Leung
Manager, Adviser/IFM Compliance, CMR, BCSC
Smarter Investor Research
Brenda Benham
Senior Corporate Communications Advisor, C&E, BCSC
11/13/2015
2
Tracy’s Story
You will learn……
Advisor Actions
11/13/2015
3
Advisor Impact
56
61
71
81
Smarter Investor Index
Best
Better
Good
Poor
About the Survey
INVEST WITH AN ADVISOR
Survey Results
NO INVESTMENTS
DIY INVESTORS
INVEST WITH AN ADVISOR
11/13/2015
4
About the Smarter Investor Index
Smarter Investor Index ‐ Overall Results
NO INVESTMENTS
DIY INVESTORS
INVEST WITH AN ADVISOR
53
72
70
DIY Investors
Invest with an Advisor
No Investments
Canadian Average
62
What Clients Know, Feel & Do
83 7976
KNOW FEEL DO
11/13/2015
5
Client Knowledge
Impact of Client Knowledge
59
64
73
83
Smarter Investor Index
Very High
High
Medium
Low
Registration Required
11/13/2015
6
Discretionary Trading
Insurance for Market Losses
False statement ‐ If an investment advisor recommends an investment to me but the market goes down, I have insurance to cover my losses
Client Attitudes
11/13/2015
7
Impact of Client Attitudes
71
63
69
76
Smarter Investor Index
Very good
Good
Poor
Very poor
Client Behaviours
Impact of Client Behaviours
62
64
71
79High
Medium
Low
Almost none
Smarter Investor Index
11/13/2015
8
Client‐Advisor Relationship
Impact of Client‐Advisor Relationship
47
58
68
78
Smarter Investor Index
Superior
Very good
Good
Average or below
Big 5 personality traits
11/13/2015
9
Five Personality Types
Tumultuous
Impulsive
Confident
Reserved
Diligent
13%
18%
20%
22%
28%
Related Research
What You Do Matters
11/13/2015
10
Questions
Show Campaign elements
Business Continuity Plans for one‐registrant firms
David Rajanayagam, CPA, CA Compliance Analyst, Adviser/IFM Compliance, CMR, BCSC
11/13/2015
11
Current Regulations
Permanent vs. Temporary Absences
Dual registration prohibited under
NI 31‐103
Access to books and recordsBCP turned
into quick sale of firm
PMnetwork
Conclusion
Client notification process
Who calls?
Luck
‘Caretaker’ Portfolio Manager
Who elsecould act as‘Caretaker’
11/13/2015
12
Stakeholder Implications
How Do We Solve this Problem? Q&A
Registrant Outreach Workshop
11/13/2015
13
Crowdfunding Update
Isaac Filate
Senior Legal Counsel, CMR, BCSC
Securities Crowdfunding – What’s the big deal?
• Text
… And they’re off!
11/13/2015
14
Crash Course – BCI 45‐535
Registered vs Unregistered Funding Portals
Crowdfunding – BCI 45-535 Uptake
11/13/2015
15
Questions
Portfolio Manager Issues
Edwin Leong
Senior Compliance Analyst/IFM Compliance, CMR, BCSC
OBSI Disclosure
11/13/2015
16
Disclaimer Language
Third Party Suppliers
Questions
11/13/2015
17
Risk Model for Firms
Edwin Leong
Senior Compliance Analyst/IFM Compliance, CMR, BCSC
Ray Harding
Lead Compliance Analyst/Dealer Compliance, CMR, BCSC
Assess Risk
Scoring Risk Questionnaire
11/13/2015
18
Fewer BCSC Visits
Questions
