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Why it’s a good choice for you Your physiotherapists, chiropractors and visioncare providers will be able to submit your electronic claims (e-claims) immediately through a website managed by TELUS Health. These claims will be submitted instantly to Sun Life. This means you may not have out of pocket expenses or you may have to pay your provider a reduced amount – depending on your benefits plan coverage. And, you will know this information before you even leave their offices. What’s in it for you? Life is busy enough without the hassle of having to fill out paper claims forms – then wait to get reimbursed or to find out what was covered. This method of claims submission means: • Ease and convenience = a better service experience for you • Another e-claims submission option • May eliminate or reduce your out of pocket expenses • Anti-fraud controls • A greener choice National Launch Sun Life plans to launch this service to the rest of Canada in September, 2012. Watch for more information about this launch in the coming weeks. Are your healthcare service providers registered with TELUS Health eClaims? The next time you need to visit a healthcare service provider, you may want to ask if they are registered with TELUS Health eClaims so you can have your claims quickly processed to save you time, effort and possibly out of pocket expenses – depending on your benefits plan coverage. Or, as of July 30, 2012, you can also visit the TELUS public site, myhealthreference.com and put in your postal code to find one of the physiotherapists, chiropractors or visioncare specialists in your area. A well protected choice You may also benefit from Sun Life’s anti-fraud technology that can better protect your benefits plan from potential fraud. The accuracy and correctness of these online claims submitted from the healthcare service providers’ offices are electronically moni- tored to help reduce the risk of error or loss due to fraud. Questions If you have questions, please call the Sun Life Customer Care Centre at 1-800-361-6212. Life’s brighter under the sun Group Benefits are offered by Sun Life Assurance Company of Canada, a member of the Sun Life Financial group of companies. AVAILABLE AT YOUR HEALTHCARE SERVICE PROVIDERS’ OFFICES STARTING JULY 30, 2012 IN NEW BRUNSWICK, NOVA SCOTIA, PRINCE EDWARD ISLAND AND NEWFOUNDLAND & LABRADOR This new electronic claims choice allows the following healthcare service providers to submit your claims – right on the spot – on your behalf for fast processing: • Physiotherapists • Chiropractors • Visioncare providers CLAIMS Paperless
