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Paradoxes and Paradigms Paradoxes and Paradigms of Lean Transformation of Lean Transformation Marypat Cooper Marypat Cooper January 20, 2010 January 20, 2010 kaicomm.com
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Page 1: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Paradoxes and Paradigms Paradoxes and Paradigms of Lean Transformationof Lean Transformation

Marypat CooperMarypat CooperJanuary 20, 2010January 20, 2010

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Page 2: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

ParadoxParadox1. 1. A seemingly contradictory statement that may A seemingly contradictory statement that may

nonetheless be true: nonetheless be true: ““The paradox that standing is The paradox that standing is more tiring than walking.more tiring than walking.””

2. 2. One exhibiting inexplicable or contradictory One exhibiting inexplicable or contradictory aspects: aspects: "The silence of midnight, to speak truly, "The silence of midnight, to speak truly, though apparently a paradox, rung in my ears"though apparently a paradox, rung in my ears"(Mary Shelley).(Mary Shelley).

3. 3. An assertion that is essentially selfAn assertion that is essentially self--contradictory, contradictory, though based on a valid deduction from acceptable though based on a valid deduction from acceptable premises.premises.

4. 4. A statement contrary to received opinion.A statement contrary to received opinion.

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Page 3: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

ParadigmParadigm1. 1. One that serves as a pattern or model.One that serves as a pattern or model.

2. 2. A set or list of all the inflectional forms of a word A set or list of all the inflectional forms of a word or of one of its grammatical categories: or of one of its grammatical categories: the the paradigm of an irregular verb.paradigm of an irregular verb.

3. 3. A set of assumptions, concepts, values, and A set of assumptions, concepts, values, and practices that constitutes a way of viewing reality practices that constitutes a way of viewing reality for the community that shares them, especially in for the community that shares them, especially in an intellectual discipline. an intellectual discipline.

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Page 4: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Of Lean TransformationOf Lean TransformationBecoming LeanBecoming Lean

Value Delivery SystemValue Delivery System

Work and WasteWork and Waste

Integrated from Vision Integrated from Vision --> Strategy > Strategy --> > Tools Tools --> Kaizen > Kaizen --> Standard Work > Standard Work --> > Visual Controls Visual Controls --> and back again!> and back again!

PDCAPDCA

Relentless Pursuit of Wasted Time and Relentless Pursuit of Wasted Time and Energy as we Strive to Delight our Energy as we Strive to Delight our Customers and ClientsCustomers and Clients

Page 5: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

ParadoxParadox

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INCREASE CHANGE

DECREASE VARIATION

Page 6: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Constancy of Purpose in an Constancy of Purpose in an EverEver--changing Worldchanging World

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Page 7: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Standardizing ChangeStandardizing Change

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Page 8: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Diverse TeamworkDiverse Teamwork

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Page 9: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Slow Down, Go FasterSlow Down, Go Faster

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Page 10: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Slow Down to Go FasterSlow Down to Go Faster

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Page 11: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Slow Down to Go FasterSlow Down to Go Faster

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Page 12: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Higher Higher ““On TimeOn Time”” and Lower and Lower ““Buffer ContingenciesBuffer Contingencies””

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Page 13: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Massive Throughput One at a TimeMassive Throughput One at a Time

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Page 14: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Massive Throughput Massive Throughput -- One at a TimeOne at a Time

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Page 15: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Precisely Defined Activities for Precisely Defined Activities for Greater AgilityGreater Agility

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Page 16: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Stopping to Keep GoingStopping to Keep Going

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Page 17: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Whack a MoleWhack a Mole

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Page 18: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

The Attraction of HeroesThe Attraction of Heroes

To the Rescue!To the Rescue!Much more interestingMuch more interestingTo Make a DifferenceTo Make a DifferenceBlind to Processes and SystemsBlind to Processes and Systems

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Page 19: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Planning To FailPlanning To Fail

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Page 20: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Planning To FailPlanning To Fail

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Page 21: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

READYREADY…… FIREFIRE…… AIMAIM

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Page 22: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

KaizenKaizen

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Page 23: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

ParadigmParadigm

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Page 24: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

ParadigmParadigm

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Page 25: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Driving Out Fear Driving Out Fear

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Page 26: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Work and WasteWork and Waste

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Page 27: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Work and WasteWork and Waste

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Page 28: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

7 Wastes7 Wastes

W waitingW waitingO overproductionO overproductionR reworkR reworkM motionM motionP process itselfP process itselfI inventoryI inventoryT transportationT transportation

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Page 29: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Direct Data vs. RecordDirect Data vs. Record--KeepingKeeping

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Page 30: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Regular and Productive Attention to Regular and Productive Attention to STANDARD WORKSTANDARD WORK

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Page 31: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Leadership / ManagementLeadership / Management

Micromanagement or Management Micromanagement or Management by Walking Around?by Walking Around?Who is Responsible for Standard Who is Responsible for Standard Work?Work?

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Page 32: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Regular and Productive Attention to Regular and Productive Attention to STANDARD WORKSTANDARD WORK

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Page 33: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Breaking Down Barriers to Build Up Breaking Down Barriers to Build Up OrganizationOrganization

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Page 34: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Regular and Productive Attention to Regular and Productive Attention to STANDARD WORKSTANDARD WORK

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Page 35: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

……It makes a better storyIt makes a better story……

EC BentleyEC Bentley’’s Observations ObservationProject ManagementProject ManagementOur Educational ParadigmOur Educational Paradigm

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Page 36: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Seven Blind Men and the ElephantSeven Blind Men and the Elephant

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Page 37: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Automated is FasterAutomated is Faster

Is it?Is it?

RoboticsRobotics

Information Information SystemsSystems

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Page 38: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Auto NO Auto NO MationMation

Page 39: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Direct and Simple on a Global Direct and Simple on a Global ScaleScale

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Page 40: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

The Best WeThe Best We’’ve Ever Been is The ve Ever Been is The Worst WeWorst We’’ll Ever Bell Ever Be

Insult or Insult or ““EggEgg--OnOn”” Company CultureCompany CultureInternal or External MotivationInternal or External MotivationInternal or External CompetitionInternal or External CompetitionWho is Who is ““TheyThey””

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Page 41: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

The Illusion of ProgressThe Illusion of Progress

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Page 42: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Useful DataUseful Data

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Page 43: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

SigmaSigma

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Page 44: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Meeting Customer ExpectationsMeeting Customer Expectations

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Page 45: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Meeting Customer ExpectationsMeeting Customer Expectations

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Page 46: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

KanoKano

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Page 47: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

If It If It AinAin’’tt Broke, Fix It Till It Is!Broke, Fix It Till It Is!

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Page 48: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

If It If It AinAin’’tt Broke, Fix It Till It Is!Broke, Fix It Till It Is!

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Page 49: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

If It If It AinAin’’tt Broke, Fix It Till It Is!Broke, Fix It Till It Is!

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Page 50: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

If It If It AinAin’’tt Broke, Fix It Till It Is!Broke, Fix It Till It Is!

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Page 51: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

If It If It AinAin’’tt Broke, Fix It Till It Is!Broke, Fix It Till It Is!

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Page 52: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

KaizenKaizen

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Page 53: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

SummarySummary

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Change as RoutineChange as RoutineDiverse and UnifiedDiverse and UnifiedLess is MoreLess is MoreSlowdown to Go FasterSlowdown to Go FasterIntricate is not More ValuableIntricate is not More ValuableOptimize Human and MechanicalOptimize Human and MechanicalKAIZEN!KAIZEN!

Page 54: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

CommitmentCommitment

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What part of this presentation was What part of this presentation was significant to you?significant to you?What will you implement to make What will you implement to make things better?things better?

Page 55: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

Questions?Questions?

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Page 56: Paradoxes and Paradigms of Lean Transformation and Paradig… · about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators

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Kaizen SketchbookKaizen Sketchbook

You can get much more from the presenter You can get much more from the presenter about Lean Transformation by using THE about Lean Transformation by using THE KAIZEN SKETCHBOOK, written by Marypat KAIZEN SKETCHBOOK, written by Marypat Cooper. This portable guide for facilitators Cooper. This portable guide for facilitators has over 250 pages, hundreds of color has over 250 pages, hundreds of color illustrations along with a glossary, timeline illustrations along with a glossary, timeline and index. and index.

You can contact the author and/or order You can contact the author and/or order your copy easily through the internet at your copy easily through the internet at kaicomm.comkaicomm.com


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