CHHS17/306 Canberra Hospital and Health Services Operational Procedure Parking Exemption Procedure Contents Contents..................................................... 1 Purpose...................................................... 2 Alerts....................................................... 2 Scope........................................................ 2 Section 1 – Permitted and Non Permitted Parking Exemptions. . .2 Section 2 – Process to Obtain a Parking Exemption............3 Section 3 – Issued Parking Infringements.....................3 Implementation............................................... 4 References................................................... 4 Definition of Terms..........................................4 Search Terms................................................. 4 Attachments.................................................. 5 Attachment 1: Canberra Hospital Parking Exemption Workflow. .6 Doc Number Version Issued Review Date Area Responsible Page CHHS17/306 1 20/21/2017 01/12/2021 Corporate - BSS 1 of 8 Do not refer to a paper based copy of this policy document. The most current version can be found on the ACT Health Policy Register
Transcript
CHHS17/306
Canberra Hospital and Health ServicesOperational Procedure Parking Exemption ProcedureContents
Doc Number Version Issued Review Date Area Responsible PageCHHS17/306 1 20/21/2017 01/12/2021 Corporate - BSS 1 of 6
Do not refer to a paper based copy of this policy document. The most current version can be found on the ACT Health Policy Register
CHHS17/306
Purpose
Canberra Hospital provides car parking facilities for staff, patients, visitors and contractors. These range from all day, untimed regulated parking to drop off set down areas at main entrances.
This procedure outlines the process that all Canberra Hospital based staff should follow to progress a parking exemption for a patient or consumer.
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Alerts
All requests for parking exemptions are processed on behalf of a patient or consumer by an ACT Health staff member.
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Scope
This Parking exemption procedure applies to all employees based at the Canberra Hospital, who requests a parking exemption on behalf of a patient or consumer
The aim of this procedure is to advise employees based at the Canberra Hospital which patients or consumers are eligible for a parking exemption and how to obtain the exemption on behalf of a patient or consumer.
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Section 1 – Permitted and Non Permitted Parking Exemptions
Procedure 1. Permitted Exemptions
The parking exemption scheme makes allowance for patients who have been delayed in treatment or admitted to the Canberra Hospital and cannot move their vehicle. Parking exemptions are provided for a single day only.
The parking exemption scheme can also be offered under the following circumstances. A family member or parent/guardian called in unexpectedly to visit or care for an ill
or dying member of the family. Contractors attending the hospital following a Code Yellow – as approved by Senior
Manager Facilities Management Emergency Service arrangements, including ACT Government agencies undertaking
urgent critical tasks, e.g. Corrective services vehicles with a client.
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CHHS17/306
2. Parking Exemptions are not permitted for: Family members to visit their relatives. Contractors undertaking routine works/maintenance ACT Health staff that have forgotten access control card, have no access control card
or are unable to secure a staff car park. Vehicles parked in permit zones without their permit, i.e. disabled, Government
vehicles, doctors, carpooling, or hospital authorised. Vehicles parked in a No parking area, No stopping area, Pick up and set down area,
Keep clear areas, Grassed area, outside a marked parking bay. Other ACT Government staff visiting/working at the Canberra Hospital. e.g.
Corrective services staff that are rostered to work at the Canberra Hospital.
Note: Parking exemptions are provided for a vehicle for one day only, in the location described. Should the vehicle be moved to an alternate location, a new exemption should be sought. If the parking is in a high traffic area or parked illegally this exemption will only apply for a time limited time.
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Section 2 – Process to Obtain a Parking Exemption
Procedure Parking exemptions are obtained by a phone call being made to ACT Health Parking on Ph: 620 79148, by an ACT Health staff member on behalf of the client or consumer where possible.
The following information is to be provided: The reason for the parking exemption The location, make, colour and number plate of the vehicle The name of patient or consumer Advise them that this exemption is to happen prior to the issuing of an infringement for
over staying a timed space not for parking illegally.
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Section 3 – Issued Parking Infringements
Procedure Issued parking infringements cannot be revoked by ACT Health Parking Operations. Information and instructions on how to dispute a parking ticket are on the back of the
Parking Infringement notice. Persons disputing a fine can be referred to ACT Review Office on 132281.
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CHHS17/306
To support any parking dispute, ward areas and outpatient areas are encouraged to provide a certificate of attendance that the client can use to support their dispute application.
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Implementation
This procedure has undergone consultation with Sustainable Transport and Working Group, CHHS Operations Managers and administration managers from Critical Care and Medical Imaging.
This procedure will be incorporated into existing training and orientation plans. The Canberra Hospital Parking Exemption Workflow (Attachment 1) will be placed at administration desks as a quick reference guide for employees to follow when requesting an exemption on behalf of a patient/client.
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References
1. ACT Health Consumer Feedback2. Road Transport (General) Act 1999 (Austl.). 3. Road Transport (Safety and Traffic Management) Regulation 2000 (Austl.).
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Definition of Terms
CSSE – Client Service, Security & Emergency Unit.Staff – All employees of the ACT Health Directorate.
Disclaimer: This document has been developed by ACT Health, Canberra Hospital and Health Services specifically for its own use. Use of this document and any reliance on the information contained therein by any third party is at his or her own risk and Health Directorate assumes no responsibility whatsoever.
Policy Team ONLY to complete the following:Date Amended Section Amended Divisional Approval Final Approval 20/12/2017 New Document Rosemary Kennedy, ED
Business SupportCHHS Policy Committee
This document supersedes the following: Document Number Document Name
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The Canberra Hospital Parking Exemption Scheme makes allowance for patients who have been delayed in treatment or admitted to Hospital and cannot move their vehicle. The Parking Exemption Scheme can only be offered under the following circumstances: A family member or parent/guardian called in unexpectedly to visit/care for an ill/dying
member of the family Contractors attending the Canberra Hospital following a Code Yellow - as approved by
Senior Manager Facilities Management Emergency Service arrangements, including ACT Government agencies undertaking
urgent critical tasks, e.g. Corrective services vehicles with a client.
To obtain a parking exemption for a patient, follow this process
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