ParkIT Application Installation Guidedoc.arh.hu/parkit_application/parkit_application...Windows IIS...

1/26 page ParkiIT Application Installation Guide


Version: _v1.7

Document version: 2018.03.7

TABLE OF CONTENTS

1 APPLICATION OVERVIEW ........................................................................................................................................... 3

2 SYSTEM REQUIREMENTS ........................................................................................................................................... 3

2.1 SERVER REQUIREMENTS ........................................................................................................................... 3

2.2 CLIENT SIDE REQUIREMENTS ................................................................................................................. 4

3 SERVER SETUP BEFORE INSTALLATION .............................................................................................................. 5

4 SOFTWARE INSTALLATION ....................................................................................................................................... 8

5 TASKS AFTER THE INSTALLATION ....................................................................................................................... 14

5.1 CARMEN SETUP .......................................................................................................................................... 14

5.2 WINDOWS IIS (INTERNET INFORMATION SERVICE) .................................................................. 15

5.3 ACCESS THE SERVER ................................................................................................................................. 15

5.4 PARKIT APPLICATION CONFIGURATION ......................................................................................... 15

6 ADDITIONAL FUNCTIONS ....................................................................................................................................... 16

6.1 VERSION NUMBERS .................................................................................................................................. 16

6.2 VERSION UPGRADE ................................................................................................................................... 16

6.3 REINSTALLATION ........................................................................................................................................ 18

6.4 DOWNLOADING A NEW VERSION .................................................................................................... 19

7 FURTHER INFORMATION ......................................................................................................................................... 22

7.1 INSTALLATION LOG ................................................................................................................................... 22

7.2 STARTING THE SYSTEM ........................................................................................................................... 22

7.3 SYSTEM CONFIGURATION ..................................................................................................................... 22

7.4 UNINSTALL .................................................................................................................................................... 22

7.5 ADDITIONAL SETTINGS, SAFETY .......................................................................................................... 23

7.6 BACK-UP PROCESS .................................................................................................................................... 23

8. CONTACT INFORMATION ........................................................................................................................................ 26


1 APPLICATION OVERVIEW

ParkIT Application is delivered as a ready to install system, which meets the requirements of

even complex vehicle access control projects, yet it is easy to install and configure.

The application has a modern user interface, which can be used without installation by using the

most common browsers. The main settings of the system can be performed through this

interface.

The CARMEN® license plate recognition engine, which is known worldwide for its OCR accuracy

and the module that handles the functions of the ParkIT camera are integral parts of the system.

The design of the system allows the integration of third party devices, which can communicate

through the interface of the system and carry out its function. The system contains an interface

(API) to integrate various external systems through which the connected applications can reach

the different functions of the system.

Basic functionality:

Configurable entry process,

Handling of locations (one center, multiple locations),

Handling of parking spots, zones and groups (companies),

Handling of permissions (persons, vehicles, cards and time periods),

Control functions (camera image, last entries, manual opening, lead out),

Full logging

2 SYSTEM REQUIREMENTS

2.1 Server requirements

Supported operation systems:

Microsoft Windows 7

Microsoft Windows 8

Microsoft Windows 8.1

Microsoft Windows 10

Microsoft Windows Server 2012

Microsoft Windows Server 2012 R2


Other required software components:

Microsoft .NET Framework 4.5

Minimum hardware requirements for a 4-camera ANPR system:

2 core (4 thread) 2.2 GHz processor (x86/x64),

8GB RAM,

500MB hard drive space (software) + 100 GB suggested space (for event storing),

1 free USB port or PCIe x1 or Express card port for the hardware key,

Network: Min 100 Mbps, Recommended: 1000 Mbps (TCP/IP protocol support).

In case of more than four cameras are managed in the application, a stronger processor and

bigger memory is suggested, that is able to run multiple processes at the same time.

The application logs all entries and saves pictures in certain cases. To store these pictures a

minimum of 100GB hard drive space is required and it is recommended to check usage (available

space).

2.2 Client side requirements

A ParkIT Application operates from thin client user interface (GUI), and it requires a web browser:

Chrome

Mozilla Firefox

Microsoft Internet Explorer 9 or later

Opera

These browsers can be used to run any parts of the application. The live camera images of the

screen uses mJPEG technology and therefore there are severe limitations to use the application:

live camera image will not work properly with Internet Explorer, as it does not support

mJPEG technology.

There is no special hardware requirement to run the application on the client side. Client side

computers are for display only without recording video footage. However, the number of the

camera images appearing on the main screen may be a considerable load on the client

computer’s video card – this is why users may want to set up their system with a medium-range

or top of the range video card. Obviously, the system does function with an entry-level video

card, as well, but the video stream may be skipping.


3 SERVER SETUP BEFORE INSTALLATION

BIOS setting: Server should restart after power failure.

Checking the available storage: min 100 GB HDD and min 8 GB RAM

Network Connections / Ethernet setting:

Uncheck “Allow the computer to turn off this device to save power”


Network Connections: IP address should be set properly. The server should be at the same

subnet as the cameras and other devices.

Default IP address of cameras manufactured by ARH Inc: 192.0.2.3.

Power Options: Make sure to set the server or HDD never goes to sleep mode.


Power Options: Disable fast startup

Install a compatible web browser.

Default camera IP address manufactured by ARH Inc: 192.0.2.3. Modify according to the LAN.


4 SOFTWARE INSTALLATION

To start the installation, double click on the „ParkITAPP.Installer.exe” file, which is in the

installation directory. After that, the installation home screen will appear.

The installation of the system can be done correctly without inserting the hardware key, but we

need it for the operation of the system.

Click on the Requirements tab to view the compliance of the application with the software

requirements.

If the application does not comply with the operating system, it cannot be installed on that

computer.


The IIS and the ASP.NET versions are only status indicators. If not the correct versions are installed

on the computer, they will be installed during the installation of the ParkIT Application.

Clicking on the Installation tab the installation page of the application will appear.

Start the installation by clicking on the [Begin installation] button. The installation will continue

after confirmation the End-user license agreement.

Installation of the system will start after accepting the conditions.


The first step is the installation of the Internet Information Services, if it is not activated on the

computer. Before proceeding with the installation, a screen may appear that the system has to

be rebooted.


After reboot (and login), the ParkIT Application Installer will automatically continue the

installation with installing the Visual C++.

After this, the Installer will complete the necessary IIS settings.


Thereafter, the CARMEN® license plate recognition module and the corresponding driver of the

hardware key will be installed automatically.

If no hardware key is connected to the computer, the Installer cannot check the success of the

installation. Therefore, this item will be marked with a warning mark in the installation list (see

above). The system will operate correctly even when the hardware key is plugged in only after

the installation.

After copying the files needed for the operation of the ParkIT Application and after the IIS

settings, the Installer will require system reboot.


After the system reboot, the installation is completed. The Installer starts, but now the

Maintenance tab will be active. Here, the application can be uninstalled or by clicking on the

[Start Application] button, the application website will start with the default browser.


5 TASKS AFTER THE INSTALLATION

5.1 CARMEN Setup

ParkIT Application is installed, together with the CARMEN ANPR software engine. In standard

case there is no further action needed in relation to CARMEN. On the other hand we give a

description here how to check the right installation of the recognition engine and how to install

new CARMEN engine in special cases.

Type “engine” in the start menu to find the 64 bit “CARMEN ENGINE MANAGER”.

At the right side chose the engine you need and click on CHANGE

If you do not have the necessary engine you can have it via ATSS (ARH Technical Support

System). Once the engine file is available Browse at the Engine package.

If you install a new CARMEN engine it is possible to test is with the ADI application (Application

Demo for Images).


5.2 Windows IIS (Internet Information Service)

ParkIT Application is an IIS application. Both ParkIT Application and ISS maintain the same log file. Windows IIS logging can be switched off not to have duplication.

5.3 Access the server

Open TCP Port 80 in Windows Firewall so that the server will be available.

5.4 ParkIT Application configuration

The last step of installation is the configuration of the software: Setting camera IP addresses, number of lanes, if lanes are operating with inductive loop or camera motion detection etc. Find details in the ParkIT Application Administration manual


6 ADDITIONAL FUNCTIONS

The [Version Upgrade] function is active at the Installation tab, if a newer application version is

available on the computer than the one that is already installed.

6.1 Version numbers

Three version numbers can be distinguished:

Setup version: the version that would be installed,

Installed version: the version of the already installed application,

Downloadable version: the Installer queries from the ParkIT Center Server (in case of active

internet connection) the newest application version.

6.2 Version upgrade

Clicking the [Version Upgrade] button, the Installer updates the current version of the ParkIT

Application. The settings of the application and the data of the previous events will not be

affected after this action (they will be stored).


Tasks performed by the Installer:

creating a backup before update, to restore the application in the event of any failure

upgrading the application to the newer version

upgrading the database structure

upgrading the scripts supplied with the system

The system indicates to the user if the version upgrade is completed. In this case no system

reboot is necessary.


6.3 Reinstallation

The application will be reinstalled after clicking the [Begin reinstallation] button at the

Installation tab.

The application will warn the user about this operation.

This operation deletes the previous settings, events and permissions. The system will be fully

restored.


6.4 Downloading a new version

The Installer attempts to access the server that is responsible for the ParkIT Application update,

to check the latest available version. While this process is running, a progress indicator appears

at the “Downloadable version:” part.

To query the latest version, the Installer sends the license key of the installed application, so it

has to be run on the installed ParkIT Application Server.

If it is not run on the installed ParkIT Application Server, an informational message will appear

about the missing element at the version number:


If a newer version is available, its version number will appear at the Downloadable version section

and the [New version download] button will become active.

To download the newer version, the Installer sends the ID of the hardware key (which is plugged

to the computer) for safety reasons. This ID has to be in accordance with the license key (they

are assigned to each other). If the hardware key is not connected, the Installer will inform the

user about it:


In case of proper identifiers, the Installer will ask for the location to save the new installer file:

After determining the location, the Installer will download the new installer program. A progress

bar shows the status of the download.

The successful download is indicated with a message. After accepting it, the installer closes the

running version and launches the newly downloaded version.


7 FURTHER INFORMATION

7.1 Installation log

The Installer creates log file during the installation for technical support purposes. The log is

found in the „%Temp%” directory, and the name of the log file is „ParkITAPPinstaller.txt”.

7.2 Starting the system

Starting the system is possible from any supported browser. What we need to provide is only

the application’s access path:

http://computer ip address/ParkITAPP

where the „computer_ip_address” means the server IP address or domain name, where the

application will be installed (e.g.: http://10.20.30.40/ParkITAPP or http://parkit_server/ParkITAPP).

7.3 System configuration

At the first start of the ParkIT Application, a basic setup menu will appear where you can manage

the basic configurations, what define the system’s basic operation. These can be changed at any

time through the application’s web interface.

The tools, the lanes and the processes handled by the installed application, can be set on the

application web interface too.

This first configuration screen will be available later at any time at:

http://computer ip address/ParkITAPP/default/welcome

These configuration steps are detailed in the ParkIT Application Administrator Manual.

7.4 Uninstall

The removal of the application happens with the help of the Installer application. After its launch,

click on the [Website uninstallation] button at the Maintenance tab. The application will be

removed.

http://10.20.30.40/ParkIT

http://parkit_server/ParkITAPP


7.5 Additional settings, safety

By default, the ParkIT Application communicates through an unsafe channel. In case secure

connectivity is needed it can be secured by your system administrator without any modification

on the ParkIT Application. The web server is the activated Internet Information Services. Its

settings can be modified with using the IIS Manager program. Other settings can be modified

here related to the application.

7.6 Back-up process

If you wish to restore the last version before the installation follow the below steps:

1) Launch the Internet Information Services (IIS) Manager:

The manufacturer of the software does not bear any responsibilities with respect to any issues

arising from modifications.


2) Left click on the ParkITApplicationPool and click on the [Stop] command:

3) Locate the ParkITApp_bac folder in the %temp% folder:


4) This folder contains all files, saved during the system upgrade. These files are placed in

folders, named according to date and time:

5) Select all files from the latest folder and insert them to C:\inetpub\wwwroot\ParkITAPP:

6) Start the ParkITApplicationPool in the IIS Manager.

In case of system restore, you will receive the state before the update. All changes made after

the update, like adding new permissions, will be lost.


8. CONTACT INFORMATION

HEADQUARTES ARH AMERICA SERVICE ADRESS

ARH Inc.

Hungary, EU

Adaptive Recognition America Corp.

Florida, USA

ARH Innovations Hungary, EU

Alkotás utca 41 HU- 1123 Budapest

Magyarország

28059 US Highway 19 North, Suite 203

Clearwater, Florida 33761

Perbál, Magyarország

Phone: +36 1 201 9650

Fax: +36 1 201 9651

Web: www.arh.hu

Phone:+1 727 724 4219

Fax: +1 727 724-4290

Web: www.arh.hu

Phone: +36 1 201 9650

Fax: +36 1 201 9651

ARH Technical Support System (ATSS) is designed to provide you the fastest and most proficient

assistance, so you can quickly get back to business.

Information regarding hardware, software, manuals and FAQ are easily accessible for customers

who previously registered to enter the dedicated ATSS site. Besides offering assistance, the site

is also designed to provide maximum protection while managing your business information and

technical solutions utilized.

New User

If this is your first online support request, please create an account by clicking on this link.

Returning User

All registered ATSS customers receive a personal access link via e-mail. If you previously received

a confirmation message from ATSS, it contains the embedded link that allows you to securely

enter the support site.

If you need assistance with login or registration, please contact [email protected] for help.

http://www.arh.hu/

http://www.arh.hu/

http://atssregistration.arh.hu/

mailto:[email protected]

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